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    Veteran's Outpatient Clinic

    4.0 (1 review)

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    12 years ago

    Helpful 4
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    Love this 3
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    Rush Copley Medical Center

    Rush Copley Medical Center

    2.1(136 reviews)
    5.7 mi

    I highly recommend Dermatologist Dr Arjun Dayal y his staff at Rush-Copley in Aurora. The Dr &…read morehis staff were a great team, professional & friendly. They explained the procedure very well y answered all my questions.

    The emergency dept is a joke. I was taken by ambulance wiith very high blood pressure and I was…read morehaving severe tremors. when they tool me back for vidals the nurse who called me didn't even go to roll me in. I guess you expected me to do it by myself. Then she asked me what my problem was told her I had problems with anxiety, but this was not anxiety because I was seeing an d for abnormal test results, at that point the person that brought me in was trying to explain to her what was going on, and ignored her and started talking to the other and didn't even pay attention to what was said. they took me back to the waiting room, and I waited for 5 hours. when I asked how long it would be, she said it would be 6 1/2 hours more. There was some people there, but there were them that like they were just falling asleep. In the meantime I'm over here having tremors and wondering what the heck is going on with me once the subsided I decided to leave I wasn't gonna wait 6 1/2 hours. Nurses were not paying attention people that were there. People were sitting there for hours and hours on end people were leaving because they were upset. This is the worst place ever for ER. I do love their. Department but the ER sucks.

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    Rush Copley Medical Center
    Rush Copley Medical Center - Urine pads snd vomits bags sitting got more than 8 hours in the ER.

    Urine pads snd vomits bags sitting got more than 8 hours in the ER.

    Rush Copley Medical Center

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    Take Care Clinic

    Take Care Clinic

    1.3(4 reviews)
    0.7 mi

    Waited for over 45 mins for the doctor to show up and he never did. The signage said the dr would…read morebe on lunch from 1-1:30, we arrived at 1:30 and at 2:15 still no dr. Very unprofessional and frustrating. Ended up leaving.

    I would give zero stars if I could. If there is a nurse there by the name of Charrise (sp?), run…read moreand run fast! I logged in around noon today. There were 8 other people ahead of me. I waited about 45 minutes and there was still a teenaged girl there ahead of me. The nurse named above came out and asked the girls name. She then rudely told the young girl that she needed to come back at 3. She had been working all day and needed to take a lunch. The girl was pretty meek and stunned and said she needed to get in for school. (It is back to school time). The nurse threw up her hands and continued her rude attitude and stated, " I don't know what to tell you, but I need a lunch." I was shocked. I knew the girl was there with her mom, so I stayed back. The nurse then asked me my name, I told her and she stated "You need to come back at 3. I have been working all day and I need a lunch." I stated I had driven quite a while to get there and had already waited 45 minutes." I asked if I could go to a different location. She said everyone is at lunch at 1. She threw up her hands and walked away. I asked her name and she yelled it to me while still walking away and rolling her eyes. I understand the need for a break, but 1) it Is back to school season, staff up. 2) cut off logins BEFORE people sit and wait. 3) NEVER treat a customer a way that this woman did. Neither I or the other girl were rude or confrontational in any way. The little girl was in tears and I was stunned at her tone and treatment of customers. The fact that she blatantly did this in front of other customers and the entire pharmacy department leads me to believe, this is not an isolated incident. This nurse had NO compassion for patients which is rule number 1!.

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    Take Care Clinic
    Take Care Clinic

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    Veteran's Outpatient Clinic - medcenters - Updated July 2026

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