Wonderful people who really care for animals. Very thorough and easy to get to via taxi or Uber…read morefrom walking across thru customs. Park at the border at the one business that's closest to customs. Walk thru customs and catch a cab or Uber. My cat was in a stroller. After visit, take a cab or Uber back to drop off spot and walk back across. Super easy!

I would've given this place five stars, but there was a billing issue during a return visit. The…read morestaff were amazing and took great care of my cat after he broke his leg. My girlfriend translated for me, and I was told that when I brought him back to have the pins removed, I would only need to pay for anesthesia and medication. Since I had already prepaid in full, they even noted this on the discharge paperwork. Unfortunately, I threw the paperwork away before the appointment. When I returned, I was charged about $200 and told there were no notes indicating the pin removal was covered. A different doctor performed the procedure, which may have contributed to the charge. I expected to pay for anesthesia and medication, but not the additional fee. I paid it, and lesson learned: keep your paperwork. Aside from this issue, the staff were caring, professional, and provided excellent care for my cat. It seemed like a communication issue, but overall I had a positive experience. This will not prevent me from returning in the future.- but I will keep your paperwork!

HIGHLY RECOMMEND Club de Nana! I live in San Diego, and over…read morethe years I tried a couple of vets in Tijuana, but honestly, I never felt comfortable with them. It often felt like the nicer the place looked, the less they actually cared about the pets. Because of that, I gave up and kept paying the ridiculous vet prices in San Diego... until I simply couldn't take it anymore. Thank God I found Club de Nana on Yelp. After reading all the great reviews (and yes, they're REAL), I decided to give them a chance, and I'm so glad I did! From the moment I walked in, I could tell this place was different. The entire staff truly cares about every pet that comes in. They don't see animals as $$$ signs, they listen, they explain, and they care about your fur babies. My first green flag was seeing multiple pets being cared for behind the front desk, literally hanging out freely instead of being locked in cages, I absolutely LOVED THAT!! There are no appointments, you just wait your turn. I've been there four times, and only once did I wait for my turn about 15-20 minutes. Every other visit was less than 5 minutes. The clinic looks like a house from the outside, so parking is limited, but even then I only had to wait about 10 minutes once. I took my 7-year-old pittie because he was bleeding while peeing. They ran different tests, diagnosed him with an enlarged prostate, and recommended surgery (neutering). It's now been 11 days since he got surgery at El Club de Nana, his stitches are out, the bleeding is completely gone, and he's happier and has so much more energy. From the bottom of my heart, thank you to the doctors Lulu and Francisco, and the staff at Club de Nana. I have my healthy, happy boy back, and I couldn't be more grateful .

Dr Lourdes is very knowledgeable and caring, her prices are reasonable, we got excellent care for…read moreour dog and the staff is very nice and polite

Brought my dog here for a dental cleaning and a possible extraction. Since she would be under…read moreanesthesia, I asked for her nails to be trimmed so it would be easier on our dog. Groomers and myself have a hard time trimming them, because shes had a bad experience and ever since it's been tough. They told us to come 09/01 to bring her in for her cleaning. We bring her and front desk told us she'll possibly be done by 3pm. We get a call that there were other pets that had emergencies. We completely understand, but now she'd be done or out by 6-7pm. This entire process took us 12 hours. While her being under anesthesia would be the best outcome for a dog since they wouldn't be moving, they did not care AT ALL about her quicks. I understand that vets/vet techs are challenged with dark nails. But nails were shaven down extremely too short and uneven. She bled on all her nails. It sucks for those who also had a bad experience, everything in front desk felt absolutely rushed. We were speaking to too many different people at a time. Im also unsure if they treated her well during her dental cleaning if this is what her nails look like. I haven't gotten to look at her teeth yet since she's been exhausted after her appt yesterday. I will probably update, or not. I'm not returning to this place.

please don't bring your animals here, I had a dog which they helped me diagnose what was wrong with…read moreher but she ended up passing because they gave up on her, please go to a different vet if you want your pets to live, i agree that these new vets lack experience and left my dogs legs full of blood and scabs from taking her blood too much. my dog passed because they said, her anemia isn't bad we're not worried, but the problem wasn't the anemia it was because she stopped eating and was losing weight every day. I now live with the guilt of not listening to the 1 star reviews, please don't come!

Servicio horrible. Llevamos a nuestra perra de emergencias y dijieron que no la podian checar…read moreporque estaban comiendo y "ni modo" que la perra estaba con mucho dolor. No nos ofrecieron ayudar de ninguna manera. No les importo. Desde Que ya no esta el Doctor , este lugar a bajado muchismo de nivel desgraciadamente.

I took my dog here for a biopsy. He has a lump on his shoulder and our vet in California…read morerecommended the biopsy but of course that vet was charging 10 times more. They were able to give me an appointment on the day I wanted which was short notice so I appreciated that. The staff was very friendly. I did not actually meet the vet which I thought was a little strange. They took my dog to a back room and did the biopsy. I was in and our in under 1.5 hours and they were able to vaccinate my dog too since he was due for one. They called me with the results in less than a week and they also emailed the report to me. Luckily, no treatment is necessary. I will be back to this place if the need arises.

this place is UNDERRATED, I have taken my dogs and friends dog here. They took good care of them,…read morethe prices are REASONABLE as compared to other vet hospitals in TJ i've been to like Saji which is overpriced. Even the meds are at reasonable prices here while in the other hospital it was almost 300 pesos higher in price for the same med. For a ER visit I would recommend this place for your dogs. The only thing i didn't like is that they don't have a vet over night but if it's too urgent then i would pay the extra fee and go to a 24 hour one. However I would recommend this place

really bad experiance we took my dog he was not in a deth condition they only took hom back to do…read moreblood worck a few minuts later they came out saying he was dead they didnt even let me go back there with him...

La Dr.a Victoria es muy profesional y atentiva llueve a mi perrita Rin hace unas semanas Los…read moreestudios eran rapido y no muy costosos comparando otros lugares los recomiendo Que vayan aqui. Dr.Victoria is very professional & attentive I took my puppy Rin a few weeks ago for exams that were very costly in USA at Medical Pet prices were very competitive & the exams were fast I recommend anyone trying to save money & get great service to go there

They are professionals in their work. From the front desk to…read morethe day care everyone is concerned about our lovable dogs Best clinic to take our special pets.

Brought our 10 year old toy poodle for iral prophylaxis after some gingivitis diagnosis from a…read morelocla vet here in CV. Left home at 8:30 and Crossed the border from Otay Ranch and arrived at the clinic around 9:10am. We were #15 already in the line. Clinic is pretty busy, so please be prepared and be patient. Pet was seen arpund 10am and was given instructions to come back at 4:30pm. Heading back to CV at 10:30 am was a breezy 45 minutes drive. Went back at 3:30 pm, arrived around 5:15 due to traffic at the border and in downtown TJ. They did amazing with the oral prophylaxis and our pet ended having 6 teeth pulled. Left the clinic around 5:15 pm and areived at Otay Ranch via 125 around 7:15pm. Young vet spoke great English and exlained everything thoroughly. Paid $200 deposit and remaining $ paid at pick-up. They also groomed my pet with little boss, free of charge. They said they donit as part of their service since some dogs get blood on their faces so they want them clean when picking up. Over-all, great experience. Highly recommended!!!!

Dr. Has helped my dog feel better. My dog is now able to move and even run a couple of steps. All…read moreof the staff there is very friendly and professional. Love this place. Oh and their pricing is very affordable. Great place for your pets!!!

Yesterday, one of my cats took a ride to Tijuana in Dr. Madrigal's van, and since she was the only…read morecat, she got to ride in luxury up front. She got lots of bloodwork done, because I wanted to find out if she either had hypothyroidism or Stage 1 kidney disease. The vet called me to let me know that she wasn't too happy about having her blood taken, because she tried to scratch him. I was kept up to date with videos and messages, and she was ultimately diagnosed with hypothyroidism, and I have a prescription to (hopefully) get filled tomorrow. She has to go back in 30 days for a bloodwork recheck, and at the same time, I'll have her evaluated for her dental. The entire bill came to $285, which included the $10 transport fee, and $25 consultation, which over here, would have been double, if not more.

I have been a client for many years and was happy before not anymore…read more I took one of my cats who had passed away to get cremated. I was charge $10 for transport and $220 for the cremation that's unacceptable. How can you charge $230 for cremation in TJ. And we waited for days to hear our kitty was ready to be picked up and now the doctor calls and demands payment when they just let me know yesterday he was ready. This vet used to be amazing now he's just as bad as the corporate vets it's a shame.

One of the best veterinarian clinics I've been. The hospitality is great and the people are so…read morecaring for your little loved ones. I only trust them with my dog's needs. They have me relaxed and comfortable knowing my dogs are in good hands. I would recommend everyone to come here. Es una de las mejores clínicas veterinarias a las que he ido. La atención es excelente y el personal cuida con mucho cariño a tus pequeños seres queridos. Solo confío en ellos para atender las necesidades de mi perro. Me hacen sentir tranquilo y cómodo al saber que mis perros están en buenas manos. Se la recomendaría a todo el mundo.

Excellent servicio. Traje a mi mascota de 8 años porque mi veterinario en California dijo que…read morenecesita 5 extracciones y una limpieza porque tenia mucho sarro en los dientes. Vine a este veterinario (ya habia venido aca antes) y el cirujano me dijo que no necesita extracciones solo una buena limpieza. Son bien honestos aqui, no le hicieron procedimientos que no son necesarios. My mascota estuvo listo en 4 horas. Muchas gracias

From the owner: Medicina preventiva en pequeñas especies. Nos enfocamos en la salud de las mascotas.read more