Don't recommend it. They are really good at taking your money and running tests, but finding answers, not so much. After spending over $1,000, my 6 year old cat is dying from what? They can't tell me. of course, they want more money to keep looking. read more

Our little bird Hope was bleeding from her wing. We were so concerned about the bill, and how we were gona afford this. But thankfully Dr. Podmayer was able to help Hope, and help us be able to afford this visit! Thank you! Our family is so thankful for the staff here!! read more

Veterinary Emergency Group - This was how bad Hopes wing was - Emergency Pet Hospital Near Me - Chandler, Arizona

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This hospital was one of the most poorly organized veterinarian hospitals ever! We checked in at 3:30 pm with our dog that had a possible bug or insect bite on his leg. They assumed it was a strain. We informed the nurses multiple times that his breathing was off and his temperature was rising. 4 and a half hours later at 8 pm a doctor final came into the room just to state it could be a broken bone and the bump we felt was a bone. The fever and breathing were just due to pain. Plan from there was pain medication and an X-ray. Which of course came back negative and forced them to shave his arm revealing a BITE MARK and purple coloration on his skin at approximately 9:45 pm. Not only did this diagnosis take almost 6 and a half hours the only solution we were then given was to put him down and they were sorry but nothing they could do. Almost 7 hours of him in pain and his body being poisoned just to have to say our goodbyes. This was upsetting and heartbreaking because behind all that time waiting was wasted hours we could have been finding a solution or antibiotic to stop the infection or at least spending with him in his home instead of a 5x8 room surrounded but other screaming animals yelling there last minutes alive as well. Don't worry though they were very timing about making sure fees were paid and a sorry was said. If you want your animal that part of your family saved, find a different hospital asap. Thank you. I'll now go to an empty home without our dog waiting to see us. read more

We took our sweet puppy son Jax here on 10/05/23 as he had difficulty breathing. My boy was 17 yrs & 8 months old. The care he received was top notch and without hesitation the entire staff came to his attention. The compassion and love they had for my Jax was great and unlike any other Vet ER I've taken him too. Unfortunately that night, we had to let our boy go. It was devastating to us. The humanity they had for Jax was so compassionate and loving. The care they gave to us after our boy passed was felt with much love. We appreciate the love and care they provided to our boy and also to us as grieving pet parents. We can't thank them enough for their love and compassion. Thank you VEG Chandler for all you did for us and will continue to do for others. read more

Great animal care! My cat was treated for a breathing issue. Thanks to the care providers at VEG, he is now doing well. I loved the fact that you are with your pet through the entire treatment. Very caring and attentive staff. I highly recommend! read more

I love this place. Not only are they caring and friendly but the whole place is built on you staying with your pet the whole way. We were able to watch our cat get sedated and watch the treatment. I don't know about you but I hate not being able to see what's going on and the fact that they are so open and transparent on top of being friendly and caring makes this a must visit in your pets time of need. read more

Unfortunately, bad circumstances have lead me to write this review. My nephews puppy had a horrible accident and was brought here to see if there was anything they could do for her. Sadly, his poor little one did not make it. They worked hard to do everything they could for her, and also to comfort my nephew till I got there. As soon as they saw me rushing in, they knew I was there for him. They quickly took me to him . He was in a private room saying goodbye to his little one. The staff did not rush him but gave him the time and space he needed. As I spoke with the doctor, I noticed every staff member looked like they also lost a pet. Even through the tears I could see the compassion from everyone! It's not a place where you want to end up, but if you need to take your pet for emergency services, don't hesitate to take them here! I want to thank everyone that was in the clinic yesterday. Your care and compassion did not go unnoticed! God bless you ! For our little Athena -you will be missed but not forgotten! read more

This place is WONDERFUL. So many caring staff to put you at ease to alleviate your stress of having to bring your fur baby to the ER. Shout out to nurse Destiny who really took the time to talk to me throughout the whole process. The care we received from everyone there was above and beyond! They truly care about animals and like their jobs. It was unfortunate that I first went to AVECCC in Gilbert after calling ahead and letting them know our situation only to be told after wasting an hour of precious time there that they were going on diversion and only accepting the most critical. Poison control told me our dog needed to be treated at an ER facility and I still don't know why they didn't tell me on the phone to save me the frantic hassle and driving time! VEG NEVER does that. read more

Best veterinarian service I have ever been to in my life. Everyone was expedient, thoughtful, compassionate, thorough, and talented. Dr. Sarah Ripperger is the most outstanding vet I have ever had even though my cat had to be put to sleep. She explained almost as a teacher the details of everything going on in my cats body. She was warm and gave me many choices on how to proceed with my cats care. Me and my cat were treated in the most special way. And though I left the clinic without my cat I was so warmed and touched by her and everyone in the clinic, that caring had a profound healing affect to ease my grief. read more

Excellent caregivers and the only ER I will ever take my pets to. Doctors and staff are compassionate, sweet people and they take amazing care of their patients. I love the open area instead of individual rooms as well. It allows you to be with your fur baby the entire time and he or she is never left alone in some foreign room. Also fairly affordable considering it is an emergency room. Doctors also take time to explain everything while simultaneously acting very quickly. The level of care is all the way up there! read more

Brought my pup in as my regular vet was out for the week. The staff were very caring, and very happy. Emergency vet couldn't of been kinder and I appreciate that. Will use them next time there's a emergency. read more

Everyone in this office was exceptional! Compassionate caring And we got in quickly. The all of the staff was great from the receptionist to the vet tech to the vet can't say enough good about these guys. read more

We went to the Chandler location this evening with our 12 year old fur baby in respiratory distress. Even though we were pretty sure that today was the day she would cross the rainbow bridge, the staff at VEG was kind, upbeat, and treated our girl with kindness and love. They immediately got her on oxygen to make her more comfortable, and made sure we were comfortable and with her the whole time. Dr C was AMAZING explaining everything from possible diagnoses, treatments, and prognoses. When she went off shift and Dr. Pinocchi took over, she was both realistic and compassionate as we did what needed to be done. As I watched the team care for various patients and their families who entered the facility, every single one was treated like a VIP. I cannot say enough about this amazing staff! Thank you all. read more

This place and the staff are truly amazing and ACTUALLY care about your pets safety and comfort. My cat has been having breathing issues and we found out that he has asthma... as soon as we took him here the staff attended to us right away and didn't waste no time. The next day my little guy was seeming to get worse so i called and asked what i should do they asked me a few questions and told me to bring him in asap! right when i returned everyone remembered us and took care of him right away and we were allowed to keep him company the whole time. Couldn't be more grateful. read more

Garth had a lack of appetite and was not eating on the day my vets clinic was closed so we went to the clinic at the recommendation of my vet Dr. Patty and the doctor was wonderful as well as the staff. They gave him IV fluids and an anti-emetic, recommended a diet and did not push expensive labs as they thought he would do well with conservative treatment and he could wait to see his ususal vet the next day if he continued to do poorly. I appeciate that they also sent him home and did not keep him at the clinic (more confortable for the pet parent and dog). They also let me know the options of conservative treatment with IV fluid/anti-emetc and wait and see how he does versus a huge work up with labs and IV fluids/anti-emetic. I also like the set up where you can sit with the dog and the vet exams the dog - so he would be confortable/less anxious- the set up is dog friendly and dog parent friendly with a friendly, caring staff. read more

We had to take one of our dogs to the Chandler Veterinary Emergency Group facility yesterday. She was not in a life-threatenig situation, but had torn a nail on her hind leg almost completely off, and was bleeding profusely. We just walked in and the experience was amazing! The staff, who were all efficient and compassionate, immediately took us to the treatment area while soothing our almost 15 year old pup and reassuring my wife and I. The doctor examined her almost immediately and provided us with what she intended to do and the projected cost. The treatment was carried out calmly, efficiently and without any further trauma to any of us. She was bandaged and we were out the door, all in less than 45 minutes. At no time were we separated from our pet. They even texted us today to follow up and see how Sophie was doing. We highly recommend this facility should you ever find yourself in need of emergency services for your pet. read more

Overall a great experience!! Doctors and staff were very helpful and informative - and stayed sweet and patient with my very sassy cat! Would recommend going here to anyone! read more

We brought our cat, Sadie, in today after we were sent here by 1st Pet Emergency (they were understaffed). We really liked the open concept. It calmed my anxiety to be in an open space with kind and caring staff, rather than left in a small room while they treat our pet out of sight. I'm glad we were sent here, and we will definitely go here if needed in the future. So glad a place like this exists! Thank you! read more

They were so nice and I loved it because my dog is feeling good and it's a great place to take your pets 10 out of 10 I recommended bring them read more

First of all, they have an open forum, which I really appreciate. The ER technician introduced our dog as you enter the facility and really diffused the stress of our emergency. The nurses and emergency technicians were outstanding. Our dog was treated by Dr. Julia Podmayer her bedside mannerism is phenomenal. She instantly made us feel at ease and explained everything extremely thoroughly. I have never been to a veterinarian emergency room where everything is so organized and calm. Love you guys. Thank you for taking care of my baby! All in all we were there for about an hour and a half. Our dog received fluids and medication's. If I could give 100 stars I would. read more

I cannot express how amazing the team is at this new facility. I walked in just before midnight with my very sick kitty. They walked me to the newly opened ER and quickly took a look at my baby. They started a line and got her evaluated and didn't separate me from her. They made sure I was with her the whole time. I cannot say how much that meant to me. They helped me make the best decision for my kitty both medically and financially. I am appreciative they opened in the area just 10 mins away from me because there weren't any veterinary ER around me unless I drive 25-30 mins away. Thank you to all the staff members the doctors the assistants. Everyone. Each one showed more compassion than I was used to and made the best of my dire situation. They understood my state of mind and treated my fur baby with care and respect. She was in safe hands even when I had to leave her there. I made a review initially in their Facebook webpage and am doing it here on Yelp. This is how good they were to a girl with her very ill pet. When I get my first paycheck from my new job, I will make sure to drop by and leave some donuts or cookies for the whole staff to enjoy. They made all the difference for me. read more

my wife and I feel we were gouged in our time of grief, $709 for our 3 pound cat to be euthanized and sent off for cremation? we'll never take any of our fur babies there again. read more

My 11 year old chow mix had been feeling down for a couple days and when she refused to eat i knew it was something serious I needed to find a 24/7 clinic since it was midday Saturday. I found this clinic and im so glad I did. They took my girl as a walk in and immediately began examining her and running tests (of course they asked what tests i would like to run first and were upfront about costs before hand which i really appreciated) also they were so sweet to my girl and my family as well as all the other pets and families that were there. It's an open set up which i never saw at a vet before but it was very comforting in some way. Anyway.. sadly after about 1.5 hours of being there and having a couple tests ran we were given the news that my girl, Adele, was having liver failure and the only thing we could do was take her home and let her suffer for a few days while struggling to give her meds, or put her to sleep. The nurses gave us all the time we needed to decide which we quickly decided it would be best to put her out of pain in the most painless way possible... this was my families first time putting down a pet. It was my third, we all had a hard time. But out of all the times i've put down a pet the nurses & vets at this location were the most sympathetic & caring. They gave us all the time we wanted in a room alone with our girl Adele. We hung out with her for about 2 hours before her pain meds started to wear off and we started the process of putting her to sleep. We miss her so much and are still processing the loss but im so glad we had caring people like the ones at this vet. Other than the staff being so kind and welcoming, the prices were not that far off of any other vet. And the wait was 0 mins they literally saw my baby as soon as we brought her in. Im sure there is a wait time at some point but even then i cant imagine they'd keep you there all day without caring for your pet like some places would! Thank you to the staff at this clinic. You did the best you could and you made something so traumatic and sad a little easier to deal with. Thank you guys! read more