The best vet hospital. 100% honest with no nonsense. They aren't trying to just get your $. Plus they are so loving with your pets!

Went to VEG last night. Came home with no diagnosis and a large bill. 1). 4 hours 2). Just wanted pet to be treated for leg injury 3). Bill went from $2900.00 to $1350.00 as I questioned all of the procedures recommended 4). Pet was treated on the dirty floor of the treatment room after I was told she would be treated on the sterile table. 5). More concerned with receiving payment read more

Best (emergency) vet around. I called and talked to a doctor first, then once I decided to come in they sent the registration paperwork by text. I was seen right away. The entire staff was amazing. They sat on the floor with my dog to make her feel comfortable and let her lick their faces. I received a quote before anything was done and signed my consent form on my phone. I was in and out in under two hours. Pricing was super fair, too. Thanks VEG! read more

Our dog was in serious pain, and we had no idea why. Went to VEG; absolutely amazing! From Kayla the admitting girl, to Enrique, one of the techs. Then Dr. Salazar took over and it was game over! Excellent care, told me every move; outstanding. How pet care should be. Highly recommended. read more

My 1-year old dog Frankie was diagnosed with a severe case of Parvo and I am so grateful and appreciative of the care he was given at VEG. Frankie was diagnosed on a Wednesday and began with treatments at our regular clinic. We decided to move him to VEG on Friday as our clinic is closed on Sundays and does not offer overnight care. This turned out to be the best decision we could've made. Frankie needed intensive treatment and was hospitalized in the isolation room until Thursday afternoon. He was cared for by almost the entire team by the time he was discharged. Every single person that cared for him was AMAZING, including the front desk staff who constantly checked on us and made sure we were comfortable. Some of the doctors would even contact us on their days off to share their excitement regarding Frankie's progress! Being able to visit Frankie at any hour of the day and for however long as we wanted to made such a difference for him and for us - we believe that being able to give him that support helped him fight and get through this nasty virus. It was also great to be able to see and take part of the care that was given to him. The drs and nurses were very informative and answered every question we had. I would HIGHLY recommend VEG! I would give 10 stars if I could! THANK YOU for helping Frankie! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Encinitas, California

Our dog ate a few raisins Saturday night. After contacting poison control and induced vomiting but no visible raisins, I headed over here. Other VET ERs, a lot closer to us, were short staffed, overbooked and not taking any new walk ins. I am so glad we brought her here. The staff and Drs. (Trott and Shapiro) were so caring, friendly and welcoming. They are all very professional, extremely knowledgeable and efficient. I thank all of them for their service and dedication to being a 24 hour come as you are VET ER. Our dog did fine with not acute kidney injury (thank you Lord!). It was totally worth the 40 minute drives undertaken for follow up visits and labs. Until VEG opens up in SD or Chula Vista I will come here if ever needed again. Thank you once again, you'll be forever in my appreciation and gratitude. read more

Everyone was so kind. We had to take in our Guinea pig for respiratory distress. Elected for euthanasia. So sad but everyone was so kind.

VEG provided great service when we had an emergency! On a busy night (Saturday) - every ER vet service in SD county was full. We drove from Ocean Beach to VEG because I had a hunch that our kitty had a (first time) urinary blockage. I was a nervous mess. I felt very welcomed by the staff when we arrived despite my stress. My cat hates being separated from his people & they allowed us to remain with him. Dr. Cruz provided excellent care during his treatment and our follow-up with Dr. Kent was very informative & she showed great care. They also showed compassion towards his spicy disposition. We are thankful to still have our Gus Gus here with us! read more

Veterinary Emergency Group - Showing off his shaved paw - Emergency Pet Hospital Near Me - Encinitas, California

No wait, the system is set up for your pet to see a medical practitioner in the emergancy department immediately and pet owners stay with their pets 10 % of the time. You're not out of sight of a vet which is very very comforting. You will receive competent and compassionate care - a great option for emergancy care for your pets ! We recommend read more

Love this concept but dont think ill be going back. They took my dogs blood and urine (I brought urine sample with me), then ONE emergency case came in so we waited for hours. I understand and deeply sympathize with treating the dog that needed the care but there was only 3 pets waiting to be seen (including myself, the emergency one and one other dog) so it seemed odd that all the vets would be on that one emergency case. When I asked the nurses how much longer it might be they went in the back and came back to apologize that the antibiotics were just sitting there. Doctor never did come back to give any instructions or talk to me. I went home and waited for a call about the blood work and urine test but days went by... so I called and was told the doctor would call me. Never got a call. So I tried again. Again, no call back. I ended up having Veg send me the results and paid another vet to look at them. ... Update: the medical director (Samantha Kent) emailed me the day after I posted my review with a very detailed, thoughtful, kind and what I consider a genuine apology. She also gave me a partial refund. I've updated my review from 2 stars to 4 because I still feel like a lot of mistakes were made but the followup was 5+ stars. They could have blew me off or just issued a refund but instead I feel heard about my experience. The medical director's emails (we did a bit of back and forth) were not expected (in a really good way). She appears to truly care about about our fur babies which is the #1 i look for in a veternarian. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Encinitas, California

My wife, myself and our precious Kobe were treated with nothing but great service, kind words and awesome professionalism by everyone at the hospital that we came into contact with. Although we didn't get the news we wanted to hear, we were told the absolute truth. Thank you all for caring and providing us with great service. read more

Veterinary Emergency Group - Frank and Kobe wait at VEG. - Emergency Pet Hospital Near Me - Encinitas, California

Have took both of my dogs here for various things and they are so so good and so so kind. I wish they did more than just emergency because of how awesome they all are. Thanks to all the team members for such good care. read more

Amazing place! Took my pup here and we were seen right away. Got very good care and they were very thorough. Definitely made her and me feel comfortable. The facility is very well staffed and clean. If I ever have any pet emergencies I'll definitely come back here. read more

This place is phenomenal if you are in need of ER care for your pet. My outcome was very positive, and my doggy is back 100%. Thank you again for being amazing in a crisis! read more

Really wonderful staff at this place. Marked down one star because it is insanely expensive, but they are open 24/7 and do everything - x-rays, surgery, overnight intensive care. They give you a "low end" and "high end" estimates but word to the wise you will pay the high end. Very compassionate care - these people from the docs to the techs are animal lovers. read more

I brought my pup, Archie, here when he was 8 wks old. He had got sick in his pen late at night and wasn't moving much when we arrived. Even though they were busy, they checked him in within 10 minutes and began accessing him. They figured out he was severely anemic and was close to dying. They started a blood transfusion, put him in an O2 chamber, and gave him worming and intestinal medications. It turns out he had bad intestinal parasites. Had I not went with my gut and took him in he would have died. I can't thank VEG enough for saving Archie. He's now a healthy 8 1/2 month old, very energetic pup who loves his family. read more

Veterinary Emergency Group - Archie-2 months old - Emergency Pet Hospital Near Me - Encinitas, California

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VEG is amazing! The staff is incredible, they really care about you and your loved one. I highly recommend VEG, well worth the drive. Thank you VEG read more

We brought our bird here due to an emergency and not being able to be seen by a vet. We couldn't be more please with the customer service and care provided. Dr. Erica Butler took the time to thoroughly explain our options and made sure to fully answer any questions. She was so kind and considerate during a stressful situation. We can't thank Dr. Erica Butler and the rest of the staff enough for the kindness and exceptional care we received. We hope to never have to go back, but if we do, we know we'll be in good hands! read more

From wheeling out a gurney to bring my 50lb Flat Coat Retriever in from the car, to providing top-notch care, the staff at VEG was truly exceptional during a recent traumatic event with my dog. Suffering from what looked to be a neurological event, I took my 9 year old boy to VEG long before the sun rose. The facility was well staffed with compassionate, professional technicians and doctors and both my boy and I were made to feel comfortable and no longer alone in our experience. The Vet (Dr. Kelsey Carter) diagnosed him in under an hour, and without a battery of too many tests, identified the source of illness from him having ingested something on his prior evening's walk. A course of action was immediately put into play to address his ataxia, disorientation and inability to stand. He recovered over the following 14 hours just as they told me I should expect. I stand by a 1000% satisfaction rate and recommend VEG with the utmost confidence and gratitude. read more

Veterinary Emergency Group - After digesting some form of (most likely) marijuana on his evening walk, Naboo is now AKA- Cheech. - Emergency Pet Hospital Near Me - Encinitas, California

Had to take our 2 year old pup in due to welts on her back, they took care of us very quickly. A a great vet tech Emma took all the pups Vital signs with in a few minutes of walking in the door. Saw the issue and had a vet at our dog with in 20 minutes of entry!great group! Highly recommend this group! read more

My 10 month puppy suffered a multiple dog attack. After trying other emergency rooms he was brought here due to being seen quickly. He had multiple wounds on his neck and limb. The wounds were "cleaned" and the wounds on his limb were sewn. The vet team originally charged me for a drainage of the sewn wound then decided to not insert a drainage and removed the charge from my bill. They prescribed low level pain meds and low level, generic antibiotics (compared to what the vet put him on upon immediately seeing him). In less than 48 hours, he was septic and rushed to his vet, transferred and spent 2 weeks in the ICU at the best vet hospital in San Diego (I only wish that is where he would have been treated from the start). Both his vet (with a surgical specialty) and the ICU vets and surgeons questioned why the drainage wasn't inserted as this would very likely have saved him weeks of suffering (still suffering), a limb amputation and over 40k in vetinary care bills to save his life. I would never return here nor recommend this location to anyone I cared about. The pain and suffering my pup and my family have endured due the poor judgement here in his medical care and the decision making of the vet team is beyond frustrating. Every medical professional (4 human ER doctors, 2 vets, countless ER vets and surgical team members) we spoke to throughout the ordeal of both his and my bites said dog bites should not be stitched on human and dog and if stitched they should have a drain. It is heartbreaking to write this review and I've hesitated for weeks, now 2 months later I feel it is my obligation to share my experience to ensure no other family live through such an awful experience. (I'd share photos of how his limb was left in less than 48 hours from his surgery here but nobody needs to see my little pup in this shape with the infection left in his leg literally eating away all his limb and belly skin and stitches not holding because his skin was dying). read more

Fantastic emergency vet!! Everyone was incredibly friendly and understanding. I LOVED that I got to stay with my dog while she was being examined. The practice understands the stress that comes with an emergency vet visit, including the stress of how much it costs. They went above and beyond to keep my cost minimal, so I walked out just paying the exam fee for what turned out to be a minor, non emergency situation. They were also able to see my girl right away. read more

Shout out to all of the people on this staff. We had to put our doggie down unexpectedly this morning. Right away I loved the person on the phone who helped us ( Kirsten) we usually go to a vet near by and we had gone there first but the energy just felt off. So we headed to these people and from the person who answered to phone call to the people who helped us: Tori Sophia and dr Chavez, everything felt kind, gentle, loving. The price wasn't as crazy as some of the near by vets who were going to make us do exams even though our dog was paralyzed and clearly in pain. I'm so thankful for this staff and our experience this morning. Thank you to all! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Encinitas, California

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At first I felt super uncomfortable with the setup being so open, but I've decided this is the best vet office I've ever been to. All of the staff we interacted with were great and the care our kitty received was exceptional. So grateful for this office and how they took care of us during a scary time. read more

We went on a weekend. They were very nice but it was a bit disconcerting to walk into a wide open room with many very animals. I was not prepared for this. We ended up waiting until later in the day to go to a normal vet. read more

Our dog was stung by a bee and throwing up. First place we went to was closed but they referred us here. We couldn't have been happier with Charlotte's care. We LOVED the open concept space that allowed owners to remain with their pets during the entire process. Dr. Salazar was wonderful. Highly recommend! read more

We had a great experience at VEG with Dr.Cruz and all of the staff. We came in a few days before Christmas because our pup had suspected (and later confirmed) ringworm. They took samples of her skin/fur to send to the lab to 100% confirm what it was. Dr. Cruz prescribed a great treatment plan that was completely effective! We just had our follow up with our regular vet and he was very impressed with everything VEG did. He said sometimes emergency vets won't even do the lab test and just prescribe something by looking at the lesion. We got her new test results back today and she's negative! Thank you VEG for being so thorough. Even though ringworm is a pain you guys made our pup heal as quickly as possible! read more

The amazing compassion of the people who work here gave me more time with my elderly pet. Went in for a possible UTI in my 15 year old dog. They went above and beyond and diagnosed her lymphoma. Doing this we were able to get her on medication and treatments before she got super sick. I'm so thankful for the vets who were able to catch her lymphoma when her symptoms were so mild. My favorite part of this vet clinic is how they included us in everything. I was able to hold my dogs face/ paws during diagnostics and keep her comfortable. They sat on the floor with her most of the time to avoid her being uncomfortable on a table. So appreciative for their work. read more

10/10 recommend. VEG is phenomenal. We were assisted by Morgan Salazar, Orsa, Sean, and Randi F. Our dachshund swallowed a LOT of puzzle pieces and we had no idea how to help her. VEG recommended we come in and get her checked asap. we were never waiting more than 5 mins for any of the steps to take place. they were all transparent, caring, and extremely personable. My husband and I ended up enjoying our time there even through the bad situation. They exceeded all expectations of what care for a loved pet should feel like. read more

Wow I can't sing V.E.G. praises enough!! We have a labradoodle puppy and we had him only one week when he was doing zoomies in the backyard and clipped his paw on a table leg. He screamed so loud my fiancé and I thought for sure he broke his paw. We drove to Veterinary Emergency Group and they saw us quickly and we're so kind. We were new dog parents and we were scared. Oakley turned out to be fine and they were so kind and caring. They sent us home without even charging us because nothing was wrong. That is unheard of!! There are really good humans working here. From the front desk staff, to the nurses and doctors. Everyone was great read more

I've been dog sitting this past week and when I arrived this morning I found the sweet girl in distress. Yes, it's Christmas morning and I called all over the Inland Empire area and ended up driving over an hour to VEG. Holly (a true angel) answered the phone and help assist me. She was by far the nicest human ever. The minute I walked in the door I had at least 7-8 people all over us and escorting me right into the hospital. I mean there are no doors you literally are able to walk in and engage with the Vet and staff. Everyone and I mean everyone was working on this baby girl. The end wasn't what I had hoped for and the owners of course were contacted well before the sunrise and I stayed in touch with them each step. I can't thank Holly enough for her kindness as I'm not the owner but clearly she could see how much I cared. The Vet was the most compassionate and professional woman along with the entire staff. Thank you isn't enough for how kind you all were to me today and to my dog in care. I cried all the way home but I know she's now no longer in pain. RIP sweet girl. read more

The BEST experience possible! Dr. Kim and the entire staff at Veterinary Emergency Group are absolutely Amazing! We went in for an extreme Emergency with our pet turtle, and as soon as we walked in, all the attention was on Turbo (our turtle). They immediately made sure our pet was comfortable and with us the entire time. Dr. Kim walked us through every step of the way and made us feel better about our horrible situation. I highly recommend this place and the great staff that work there! Believe me, if you have an emergency, you dont want to take your pets anywhere else! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Encinitas, California

Dr. Cruz, Robert, Margaux, and the whole staff were amazing! They thoroughly checked out our bunny when we thought he was in the beginning stages of GI stasis. They never pushed for unnecessary test, treatments, or procedures. They talked over all our options, made sure we were well informed and really cared about our pets well being. read more

This team of professional are a GREAT GROUP OF CARING PROFESSIONALS . They went above and beyond their call of duty for our dog when he had been bitten by a poisonous spider . They saved our babies life and were so compassionate and understanding . Dr Butler and staff are wonderful !!!! read more

While I hope I do not have to go back, should any other emergencies come up for my dog, I will go back to VEG. From the moment we arrived, to the 18 hours later we had such a positive experience (there to treat aspiration pneumonia in our dog). The open floor format was reassuring as I could hold him as they diagnosed him and put in his IV; I sat on a bench outside his tank as he received oxygen therapy, and when he would not eat any food for the Vet Tech, he ate lunch for me.... a true testament of why their style of treatment works. And when his breath started to stabilize, they suggested that he would be better at home because he was getting anxious, even though we were prepared to have him stay longer and pay more. While still pricey, I really respected that we walked out of there paying less than our original quote because they knew it would benefit him to be home where he could rest verse at the hospital (and they were right!). The 2 veterinarians, numerous technicians, and front desk staff, all were so wonderful and took as good of care of me (and my nerves) as my dog. This experience at VEG is so different compared to going to a big hospital where they take your pet in the back and you do not have contact with them. The follow up treatment plan was shared with our vet and their instructions to us were clear and thorough. Thank you VEG (hospital stay in Feb 2024) read more

Brought my cat to VEG on 10/19/22. Her symptoms came on suddenly and I had no idea there was so little time left with her. It turned out she had a serious illness which required a transfer to a specialty vet after 2 days at VEG. VEG is expensive but they absolutely back it up with excellent quality of care. You can feel confident they will utilize all of their experience and resources to heal your pet. There is a very positive vibe between staff, owners and pets that lends itself to easy and effective communication between all. Multiple VEG doctors even took my calls after discharge to answer questions about my cat. I am very thankful for the quality of care my cat received from the techs and doctors at VEG and the amount of time they let me spend with her during her admission. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Encinitas, California

Wonderful experience. Great vet, everyone was so nice & answered all of our questions. Such ease with our visit, very transparent with pricing. read more

Having been a pet owner for a very long time, nobody likes going to the Vet or even worse, the Emergency Vet. Well, what an amazing experience. Unfortunate pet incident brought us here, but this place does it different and far better. They welcome pet owners and families in for every part of the stay. We were in the ER with our dog. Everything was explained. We were given choices. We were treated like family and our pet was cared for, treated and loved. Our dog had to stay a few days. They made a room for us. Offered us blankets and offered for us to spend the night. We were offered snacks and coffee. We were able to bring in food from the local restaurants. Like I said, the vet is not my first choice and emergency vets do cost a fair bit, but I can't even think of how they could have made this better. Great job. Great facility. Great staff. Thank you. read more

We came here on thanksgiving day and boy we were was surprised on the service we received. our cat had a bad UTI and the staff was amazing. We got our our room and the staff continued to check in on us. I would highly recommend this place. the vet was amazing sat with us and did not feel rushed. She answered all our questions and made sure we had all uur questions answered! 5 stars!!!!!!! read more

Best service ever! Called at 11:30 pm because my dog had a piece of his toy lodged in his mouth/throat. I did the finger sweep and heimlich and nothing was dislodged. I called my vet who was closed and offered ER services 15 miles away. I found VEG online, called and was in their office within 10 min. The vet tech came out and looked in my dog's mouth. Within 2 minutes, the vet found a piece of plastic toy wrapped around his back teeth/molars. We didn't even have to go back into the room to see the Dr.! I am grateful! read more