I'm new in town and it was time to take Twinkie and Westley for their annual check up and…read moreVaccinations. It was easy to make an appointment with the friendly staff at SFAC and the wait time was just a minute. The clinic was welcoming and fresh. The receptionist, techs and Dr Bob made my pups feel comfortable during their treatment. Twinkie has a little bump that needs to come off but it's not urgent, and Dr Bob suggested we wait until she goes under for her next dental cleaning which she has every year. I liked that, no need to knock her out twice for a non emergency! Dr Bob and Spanish Fort Animal Clinic will be our new go to in Alabama!

Excellent thorough treatment Very good about explaining the…read moretreatment Kind to the pet

I take my littles to Lake Forest Animal Clinic. They are so nice and accommodating to their fear…read more Lots of snuggles and getting in/out quickly is key!

I was traveling home for the holidays from Oklahoma, and my dog desperately needed a nail trim…read more This was the only clinic I called that not only got me in that same morning, but also allowed me to stay in the room with her during the trim. Huge peace of mind! I'm so grateful I found them -- they're officially my "local" out-of-town vet now. Thank you!

So here is/was my situation. I have a 22 y.o. cat failing for a while, I also have a 4 y.o…read more insane semi-feral cat Parvin was able to fix and vaccinate as a kitten. My 22 y.o. started failing quickly. I had a place that did home euthanization and I knew I wanted Sparky to die at home and not with the stress of a drive and an office where he knew bad stuff happens. I was the very first home euthanization on their brand-new service. Thank you! My other place was closed, another referral was 2 weeks out. Parvin came the next day and right on time. I had both a doctor and an assistant. They let me cry, play Sparkś favorite music and were just wonderful. It has been 6 hours and I am smiling instead of crying. The payment was allowed in advance so all I had was a couple of kind people in my home, making my Sparkyś life-end as good as grabbing loose meat from a cookout on the patio floor. Maybe I will get another companion besides my derelict half-feral Lucille one day. Parvin is my go-to forever now. RIP Sparky Van Cleave

I am new to the area and needed a vet for my kitties, specifically, Pepper Ann. I had found out she…read morehad cancer in her eye and I choose Dr Parvin to do some xrays and an ultrasound to be sure it had not spread. After he did that, he called me and we spoke in length about her and what he thankfully did not find. Instead of taking her back to the eye specialist , I decided to have Dr Parvin do the surgery of removing her eye. The girls that answer the phone and helped me out multiple times with questions were so helpful! I felt like I was bothering them, but they never let me feel that way. They got my questions answered and were always very kind. Dr Parvin and your team, thank you for keeping my baby in good hands and always giving me updates. My only complaint is that I do not get to meet y'all in person because of Covid, but I hope soon we can! :) Pepper Ann is doing great since her surgery. This worried momma is very thankful!

I want to take a moment to publicly thank Bayside Animal Hospital and their entire team for the…read moreextraordinary care they gave my Simon this past week. Over the course of two very long days and more than seven hours, they spent an incredible amount of time with me and my boy while he was extremely sick. When I brought him in on Wednesday, if I had to put his condition on a scale of 1-10, where his normal is a 10, he was a zero. By Thursday, he was maybe a 2. Tonight, Saturday night, I would honestly say he is somewhere around an 8 1/2 or even a 9--and seeing that transformation means more to me than I can put into words. Before choosing Bayside, I did what most people do: I read the reviews. I saw some comments about the staff supposedly not being professional over the phone, and I also saw comments suggesting that the hospital was more concerned with money than with the animals. After my experience this week, I feel compelled to share my perspective because that was absolutely not my experience. In fact, my experience was almost the exact opposite. The veterinarian went through every single option, every expense, every recommendation, and every consideration with me. We discussed together--with the veterinarian involved in those decisions--what was necessary, what was recommended, what could not reasonably be postponed, and what might not even be necessary at that moment. Nothing felt like it was being pushed on me. I was given information, options, and the opportunity to make informed decisions about my own cat's care. And perhaps most importantly, my financial situation was treated with genuine consideration. I am not made of money. I wish I were. But I'm not. And I never once felt judged for that, nor did I feel that the quality of Simon's care was being compromised because I had financial limitations. Instead, I felt that the staff understood that I was trying to make the very best decisions I possibly could with the resources I had available. That meant so much to me. But what I appreciated just as much as their professionalism was the humanity behind it. They made me feel like I wasn't crazy for being so worried about my cat. They understood that to me, Simon isn't "just a cat." He is family. They treated him as though his life and well-being mattered to them, too. They treated both of us with patience, compassion, kindness, and genuine care. There is something incredibly reassuring about handing your beloved animal over to people who make you feel that they understand exactly why you are scared--and who then work alongside you rather than simply talking at you. So, Bayside Animal Hospital, thank you. Thank you for the hours you spent with us. Thank you for listening. Thank you for explaining. Thank you for giving me choices rather than making decisions for me. Thank you for considering my finances without sacrificing the quality of Simon's care. Thank you for treating him with compassion and treating me with compassion, too. Most of all, thank you for helping give me my boy back. Wednesday, he was a zero. Tonight, he's an 8 1/2-9. And after the fear I felt when I walked through your doors, that feels nothing short of miraculous. I am incredibly grateful. Thank you for taking care of my Simon--and for making me feel like you cared about him almost as much as I do.

I used them for 8 years when Dr.Corte owned it. Most of the positive reviews here are from before…read moreit was taken over by a new vet. I truly feel I was scammed. She told me because of my cats recurrent infections we should do extra testing to make sure something more major wasn't wrong. I signed paperwork saying it would be over $1000. I was so upset and I wanted to know my baby was ok so I signed the papers. She told me that it looked like something was off with the X-rays - that my cats intestines were pushed over to one side but that she couldn't tell if there was a tumor or anything in her stomach and I should see someone more experienced to do more scans. When I was paying for the bill I was the one who had to say that they told me they couldn't take urine because her bladder was empty so that should come off the bill and obviously the urinalysis should come off the bill. They refunded that $132. I had to wait five days to take her to another vet, five days of worry and anxiety that guilt like I should have known she had something growing in her stomach and it could be thousands of dollars to remove this etc. When I got to the new vet they knew immediately that the X-ray was done wrong. They said my cat was listed slightly to the side so her bowels shifted because she had fecal matter in her colon. They did a new x ray, showing her intestines were fine and in the right place. There was no tumor, she needs to be on special food (which I had just gotten five days ago because of the recurrent infections) and they did the urinalysis and got the results next day and let me know the crystals were dissolving with the food and she would most likely not have this issue again. They charged me less than half the price! When I went to the office to ask to be refunded for the improper scan (less than $200 of the thousand dollars) I was told that the scan was done correctly and I would not be getting any of my money back. I said "then what was pushing her intestines over to one side?" Honestly after sitting an waiting an hour because the doctor wasn't there (despite telling me she gets in at 8 am at my last appt) I was just ready to leave. Maybe this vet is better with dogs. I don't know. But if you have a cat I would go to literally any other vet.

I have not experienced a Veterinary Service such as Dr. Cardwell's, her staff and her facility are…read moreamazing, I am thankful I found them! The attention given to the feral pets who live on our work property were as if they were pets of the staff and doctor themselves, so thankful for their kindness and attention. After this experience it helped me decide to bring my own house pets to Village Veterinary as well. If you are local in Baldwin County, I love this practice and would highly recommend....

Dr. Susan is the best vet ever. She goes above and beyond in every regard, never rushes us through…read morevisits, is thorough and compassionate, and her prices are fair and reasonable. We will never go anywhere else. Joel & Becky W. Daphne

These folks are amazing. They not only took great care of JJ, grumpy 16 year old boy, watered the…read moreplants, brought in the mail and left a beautiful card. A+++++ Thank You

Professionals providing first class scheduling, communication, and pet care…read more I feel confident that my pets are in good hands and are being well taken care of while I am away. My cats and dog have received the attention I requested. I receive daily updates with pictures. I appreciated the meet and greet appointment before my first pet sitting appointment so that we could walk through my house and become familiar with my pets and where things are located. Very thorough, very attentive, very professional!

When into office on Wednesday 5/20 and asked for a quote for my pet dental cleaning , receptionist…read moresaid she couldn't give me one but would call me am next day with estimate , So that time came and went so I called her that evening at 4:30 saying she didn't call me so I had to call her to get quote for the service , she said she forgot about me . So she promised she would call me today am with estimate (but can you guess no call all day ).So guess you could say this place sucks

I have used this vet for several years and spent thousands of dollars. My dog is 16 years old and…read moreneeded to be put down immediately. I called them this Sunday and left a voice message, she never called me back. I called Monday morning and asked if she could work me in, she could not work me in Monday or Tuesday and was off for the rest of the week and suggested I do a home veterinarian that charges $3,000. I asked for my records to be sent to another vet. I would not recommend her or use her.

Update, August 26, 2020: We arrived home from vacation late…read morein the evening of August 20th to notice our cat Buddy has a huge swollen cheek. The vet was closed, so we called first thing the next morning. They told us to bring him in at 11am since he didn't seem bothered by it and was eating well. However, an hour later, his cheek burst and blood was splattering out everywhere. We called them and told them, and they said bring him in. Due to Covid issues, we weren't allowed inside the building. We had to wait in our cars and call, and they came out to get him. She was very polite and genuinely sincere when she spoke. She took our little guy in and about 30 minutes later, brought him back out to us and explained what had happened. He had an abscess. She shaved his fur and regretfully trimmed his whiskers in order to clean the wound and give him stitches. She praised him for how calm and gentle he was throughout it all, and I could tell she enjoyed her job. I'm so thankful to have people like her to care for our fur baby. Original review: Doesn't look like much when you first go in. I'm pretty certain the decor and wallpaper is the same as it was whenever the building was first built a very long time ago, but the staff makes up for it completely. Everyone was so welcoming and warm. Wait time was minimal - maybe 15 minutes? But in all honesty, we arrived early so technically we were taken back to an exam room right on time with our actual appointment, if that makes sense. They were very gentle with our cat, Buddy, and did a thorough exam, including his yearly vaccines. He is a pretty chill cat, and didn't give them any problems. Overall visit was great, and we will continue to use this clinic. (This visit was our first!)

Best vet ever. I appreciate everything they do. The staff is kind and gentle. Dr. Fritter is…read morethe best. I could not imagine what I would do if it was not for her. She takes the best care of my senior cat, Jacob.

On Friday, I took Boots Elizabeth to her vet check up due to her scratching her ears, unusual…read morebreathing and to receive annual shots. I called and was quoted 2 shots and an exam for $107. My bill was $204. Once I get there, I am told she has yeast in her ears and to give her children's claritin for breathing due to trachea. Last night, Boots was breathing was labored, she whined all night and did not want to sleep. I contacted ER med vet and was advised to give her claritin and follow up with my Vet. Today, I call at 11a and stated the obvious. Do you want to bring her back for an exam (additional charge). No, i am calling for further recommendation as i was there Friday and the claritin is not working. I am told I would receive a call back. Around 345p, I receive no call and contact them again. First, Noone remembered me calling, hence I was told about the call back without alerting anyone. After calling for the second time, holding for 15 minutes, I am told that there is no record from the visit on Friday and I would need to come in and recharge for another exam.... Needless to say, its a hard NO! I don't not recommend due to no records, additional charges, lack of care and customer service.

Been with these vets for many years. Thank you Dr. Jordan for helping me with my hard decisions…read morewith my sweet kitty Lukey-pie. Very appreciated.

My 18-year old cat had kidney disease for a year. Two weeks ago he stopped eating. He seemed to be…read moreblind and confused. He started falling over a lot- standing in the middle of the room with his back arched. After a lot of thought and worry, it was time to put him out of his misery. We did not have a vet since we only come down to Fairhope for the winter. When I called Thompson Animal Hospital, they were able to get me in that day, but we needed a little more time, so scheduled for the next day. The staff couldn't have been nicer or more sympathetic. The vet and the tech are really great.

After moving down here we lost one of our young cats and didn't have a vet yet. The folks at…read moreThompson Animal Hospital were so lovely and understanding to us. We now just adopted a kitten from another one of their clients and will be a forever client with them. Thank you for being so lovely and especially being lovely to our cats