The staff here was so caring and patient with me during what was an EXTREMELY difficult time…read more This waa not even her regular vet but I absolutely loved the people there. After the absolutely gut wrenching experience they sent me a card or sympathy card for the loss of my sweet girl. When I get my next fur baby, this will definitely be our Vet from day 1! Thank you

Dr Jason is the best I transferred my other pet from a different veterinarian when I found out he…read morehad moved locations I am so excited to have him at the Hillcrest animal hospital he is very attentive and loving to all of my animals I feel like he definitely enjoys his job and loves animals and he will definitely love yours as well I definitely recommend..

Gentle Care Animal Care Clinic The staff here at this…read morelocation really are exceptional at what they do for these animals. They really are. I'd like to thank everyone that has given advice and taken time to answer questions regarding my first dog and now my new addition to the family. Keep up the great work. Trust me your work does not go on and I again, thank you for answering all the questions I have. I have Nita answers for over the period of time that I had my pup- must continue success to all of the friendly staff members. I would like to acknowledge someone that I was one on one face-to-face with and conversation. I believe her name was Elgin Elgin. I hope I got it correct and there have been others that worked at front desk, and a self pleasant and personable kudos to the entire staff. Jacqueline Wood Posting publicly The staff here at this location really are exceptional at what they do for these animals. They really are. I'd like to thank everyone that has given advice and taken time to answer questions regarding my first dog and now my new addition to the family. Keep up the great work. Trust me your work does not go on and I again, thank you for answering all the questions I have. I have Nita answers for over the period of time that I had my pup- must continue success to all of the friendly staff members. I would like to acknowledge someone that I was one on one face-to-face with and conversation. I believe her name was Elgin Elgin. I hope I got it correct and there have been others that worked at front desk, and a self pleasant and personable kudos to the entire staff. Gentle Care Animal Care Clinic The staff here at this location really are exceptional at what they do for these animals. They really are. I'd like to thank everyone that has given advice and taken time to answer questions regarding my first dog and now my new addition to the family. Keep up the great work. Trust me your work does not go on and I again, thank you for answering all the questions I have. I have Nita answers for over the period of time that I had my pup- must continue success to all of the friendly staff members. I would like to acknowledge someone that I was one on one face-to-face with and conversation. I believe her name was Elgin Elgin. I hope I got it correct and there have been others that worked at front desk, and a self pleasant and personable kudos to the entire staff. Jacqueline Wood Posting publicly The staff here at this location really are exceptional at what they do for these animals. They really are. I'd like to thank everyone that has given advice and taken time to answer questions regarding my first dog and now my new addition to the family. Keep up the great work. Trust me your work does not go on and I again, thank you for answering all the questions I have. I have Nita answers for over the period of time that I had my pup- must continue success to all of the friendly staff members. I would like to acknowledge someone that I was one on one face-to-face with and conversation. I believe her name was Elgin Elgin. Also, would like to take a moment to highlight. One of the groomer said I had a face-to-face conversation with her name is Kristi. You can tell that she really loves what she does and to be able to interact and have a conversation with the Groomer Christi who loves her job. There's nothing else like it a person that is doing something that they love to do I hope I got it correct and there have been others that worked at front desk, and a self pleasant and personable kudos to the entire staff.

Be careful, document everything, ask questions. Transferred to a different vet because they were so…read morevague. Asked for a records transfer to my new vet and there was really very little information on it.

Everything about it is fabulous.Dr Oleson is a God send after my vet retired and having a horrible…read moreexperience at another vet.

My Vet here retired, and we loved him. Getting used to a new Vet there now. So far so good. Pricing…read moreis reasonable, too.

This is the best veterinary clinic in Memphis. Period…read more Dr. Surat is the medical professional that has been treating my labrador and miniature poodle for under a year. She is a very compassionate and caring Doctor Who has supported me and my pets during a difficult time for my miniature poodle, who is now totally blind. Dr. Surat medical assistant is fabulous as well. They both truly care about my dogs and I'm so happy that I found this Clinic. Period. I had such a horrible time with Arlington pet hospital, I truly believe that that was a blessing which led me to find Wolfchase, Animal Hospital. The front desk staff are caring and do a fantastic job even though they are busy at times. I highly recommend this facility to anyone who truly wants the best for the animals. Thank you Dr. Surat, you are awesome!

They do not take walk in's You have to wait in the car or…read moredrop off. Front desk has a few bad apples ,rude and inexperienced. Do you and your pet a favor find a real vet that is transparent and doesn't hide behind doors

This is where I go for all my affordable spay and neuter needs. They also provide at the time of…read moreservice blood work, full vaccines. Microchip and rabies tag. Online scheduling too. It's about a month or two out. But well worth the wait. I also saw where they have started taking some vet care appointments on certain days. They also helped us with referrals for a couple of rescue dogs that tested heartworm positive, where to take them for treatment before adoption. Hands down I'll always use them for my animal companions.

We took my daughter cat in to have a surgical procedure. The check-in was speedy and the intake…read moreprocess was calm and fast. They advised my daughter of the procedure and any side effects that may occur. Overall the staff did great work and provided great care to our dear Luna Eclipse.

I have fallen in love with this place. I took my fur baby…read morethere one morning after she'd gotten into the trash and chewed some rib bones & after monitoring her all night she was still having a lot of discomfort. Right as I parked, I was greeted at my car, where I was asked if I had an appointment. I then explained the situation and was informed about my options to get my baby the care she needed. In short, the customer service was exceptional. I felt I'd lucked up on a place that I knew they would treat my baby as if it were me who could care for her. The vet called me with all of my best options and prices for care with no hassle. I didn't feel rushed or forced into making any one decision based on the severity of my fur baby's situation. When I was able to pick my dog up, she seemed completely happy and they clipped her nails. This place is awesome. It didn't feel like a "hospital" and everyone was so patient, caring and generous to me and my dog. They called to check on my dog a day later and send coupons regularly!

I've been a loyal client of The Pet Hospitals for several years with multiple dogs, using them for…read moreboth vet care and grooming. Despite that history, their grooming practices and management have become completely unprofessional and unacceptable. They require drop‑off before 8 a.m., but repeatedly leave my 13‑year‑old dog crated all day without calling to say she's ready. More than once, I've only found out she was done because I called around 3 p.m. and was told she'd "been ready for a while." Another time, I was told at 3 p.m. she wasn't ready, at 5:30 p.m. she still "wasn't ready," and then suddenly at 5:45 p.m. (they close at 6) she could be picked up. Every time after grooming there, my senior dog comes home panting, parched, draining multiple bowls of water, and with an upset stomach from the stress. This does not happen with other groomers. I've used the Collierville, Germantown, and Downtown locations and, while we've had some hiccups in the past, we were always able to work things out quickly. Because of a lack of available appointments, I went to the Poplar/Massey location for the first time, and that turned out to be a huge mistake. I told the groomer we'd recently been around another dog with fleas and that I wanted my dog cut a bit shorter than usual so I could easily spot any bugs--while keeping her spots, face, and whiskers intact, as they know from her photos on file. They agreed and promised to call when she was ready because of her age and her history of being left in a kennel all day. They never called. When I finally phoned after 3 p.m., I was casually told she'd been ready and the groomer had already left. They had barely taken any length off, yet still managed to make her fur extremely choppy and uneven. When I said I needed her trimmed shorter, I was told to come back the next day. Despite having a family member going into surgery, I went out of my way to bring her back. At the follow‑up, I again asked that her hair be shorter and explained exactly why. The groomer told me my dog's hair "was not made for their clippers," made virtually no changes, then said she was booked and that a manager would call to fit us in the following week. No one called. Instead, I randomly got a call saying I had a grooming appointment I was never informed of. When I said I wasn't aware of this appointment, the receptionist snapped, "Well, that's why I'm telling you now." When I asked if this was a new appointment or one to fix the last groom, she just said a manager would call me and hung up. When the manager, Kirby, finally called, he was defensive and dismissive from the start. Rather than acknowledge the repeated issues (all‑day kenneling, no calls, poor and unfinished cuts), he immediately labeled me a difficult customer and said, "It looks like we just can't make you happy." For context, the only times I have ever spoken up were when my dog was still wet at pickup, when a bandana they used DYED my dog blue and stained my couch, and when they cut her face/whiskers against my instructions. I have always been calm and reasonable, accepted their attempts to fix things, and never raised my voice or been abusive. Still, after that one conversation with this manager, I received a letter "firing" my dog as a grooming client. I want to reiterate that the vets themselves have generally been kind, and this review is not about their medical care. This is about a grooming department and management team that repeatedly fails at basic communication, leaves a senior dog crated for excessive periods, ignores clear instructions, and then blames and dismisses a long‑standing client instead of taking responsibility. I obviously will not be returning, and I simply cannot recommend their grooming department, especially not for senior dogs or pet owners who value consistency, accountabily, and professionalism.

Staff was very nice (spoke to Jordan) but the prices were outrageous. We initially made an appt for…read moreour dogs for a single rabies shot for one and the last set of vaccines for the other and they quoted me over $600 for both dogs. I would also have to pay 2 separate "vet fees" because I was bringing in 2 dogs, however I would be bringing them in SAME TIME so it made no sense to me. We canceled our appointment and were able to find MUCH MUCH MUCH cheaper vets that were just as good and the rabies vaccine was only $25 as opposed to $100+ for just the rabies plus $70-75 for the vet fee. Very unfortunate considering this place is very close by our home. Just wish they were more fair priced like almost every other vet in this city.

Cordova Animal Medical Center has been an absolute blessing for my family. I have multiple animals,…read moreand Dr. Sanders and Dr. Warner are truly exceptional. Their years of experience show in the way they carefully handle each of my pets' health needs and clearly explain the care and treatment options. The staff genuinely cares about your pets--I've never experienced such a compassionate and attentive team. It means so much to know my animals are in such loving hands. I'm incredibly grateful for Cordova Animal Medical Center. They're not just a vet's office--they feel like friends.