I've been bringing my pets to this hospital for over 10 years, and the care has always been excellent. The staff is consistently friendly, professional, and genuinely caring. Most recently, my 9-year-old Shih Tzu mix had a dental cleaning, and Dr. Rucker was amazing. He kept me updated on his dental health, explained everything clearly, and gave great advice on how to take care of his teeth moving forward. It really made me feel confident that my dog was in great hands. You can tell the team truly cares about the animals they treat. I'm very grateful for the care they've given my dogs over the years. Highly recommend Dr. Rucker Dr. Haddock Dr.Washington and the entire staff! read more

A friend asked the other day if Orson freaked out when I took him to the vet. He doesn't. He's excited to go to the vet. He cries if they take too long to come and get him out of the car. Everyone loves him and takes such good care of him. When the pandemic started, they changed operating procedures to keep their staff safe, which meant that parents couldn't go in with their fur babies. I was concerned that he would be scared and was nervous about not being able to be with him. The vets always come out to the car to let me know what's going on and what they're doing for him, to hear any concerns I may have, and to communicate to ensure that we're on the same page. A few weeks ago, we saw some of the staff members out in public. They recognized Orson and he was giving them so many kisses. It was just more reassurance that they were taking great care of my baby. We've been with this location for 2 years and have even left him for doggy day care a few times; I drive from Bartlett to take him Downtown for his appointments. He's always been happy to go back, whether to play or get shots, and it makes me so happy to know they're taking care of all of their patients with love. read more

The Pet Hospitals - Veterinarians Near Me - Memphis, Tennessee

They are lifesavers. We needed their help on a cross country drive with our two dogs, Ruby and Snuggs yesterday. It was a last minute situation and they got us in fast, we're so kind and considerate. They treated us like family. I can't say enough and only wish we lived to closer. read more

I brought my fur son to the vet for his shots and overall heart and they told me that he was fine only that he had a innocent heart murmur that he'd grow out of it, a few days later I brought him back for an X ray on his little paw because he had been limping due to a fractured bone, they didn't even give him a splint. They gave him meloxicam in stead that same day. We got home and Asai began breathing extremely hard almost as if he was hyperventilating but they told me that everything was fine. Subsequently Asai Passed away a few days after. I am hurt behind this one because he was my first official baby read more

The Pet Hospitals - Asai - Veterinarians Near Me - Memphis, Tennessee

I have been taking my two babies, Sadie (a dog) and Emmy (a cat) here for 2 years. We love the staff and how helpful and kind they all are. Sadie has come down with a few tummy bugs and Dr Washington and her staff always take such good care of her. The cat doctor was also so relaxed and put my cutie at ease. I recommend the pet hospitals downtown to every person I meet. I have heard from friends that their day care and grooming is wonderful as well! Thank you Pet Hospitals Downtown read more

The Pet Hospitals - The medicine bag that was personalized for my girl - Veterinarians Near Me - Memphis, Tennessee

Our regular vet was not open on Saturday. I called several vets before I found Pet Hospitals on Jefferson on iPhone maps. A real person answered BEFORE opening hours. She was very nice and helpful. My dog was having hard time breathing and didn't sleep the night before. (He had Cushing's) We decided to end his suffering and Dr. Washington confirmed that we made the right decision because he was in a heart failure process. We were very impressed by the work of the staff. Very thoughtful, professional, caring. Thank you. read more

The Pet Hospitals - RIP Dart - Veterinarians Near Me - Memphis, Tennessee

Casey Lee was seen today. First I can't say enough goodness about getting a last minute appointment. When we get to the visit we are taken directly to a room. I love these people. Very caring attitude toward me and Casey. Thank you for being so kind and generous with your time. read more

The Pet Hospitals - Casey Lee , lab-boarder collie - Veterinarians Near Me - Memphis, Tennessee

I just adopted the very first pet in my life and he was a two-month-old kitten. The shelter told me my baby was too young to have all the vaccinations done. And the due date of one of the vaccines was the next week from the time I took him home. It was so panicky to me at the beginning that I have to find a Vet to get all those things I was unfamiliar with to be done shortly. But fortunately, my co-worker recommended The Pet Hospitals-Downtown location to me. When I made an appointment, the staff told me they have a special program for pets adopted from shelters and rescue groups and I could get a complete vaccine series and physical exam for my kitten at no charge. The experience of my first visit was decent and pleasant. All of the staff and Dr. Washington were very nice and professional. They patiently answered a lot of stupid questions that I was worried about. And I could feel they really love animals and welcome all the pets and their family to their clinic. They even prepared very adorable deco and the name card on the door. Oh, my heart was melting. Definitely highly recommended! read more

The Pet Hospitals - Veterinarians Near Me - Memphis, Tennessee

I took my dog to this hospital the day after Thanksgiving, as my original hospital was closed for the day. My dog was lethargic and sick for a couple of days after I picked him up from doggy daycare on that Tuesday. I wanted to take my dog to a reputable place after I heard horror stories about the after hours clinics in Memphis. I found out about this hospital after searching. It was close to my apartment. The process was easy. They took my dog in without any problems. Dr. Rucker and Kami were thorough with what my dog had and the instructions of the medications. The staff was very friendly. I was so thankful that they were were open on the day after Thanksgiving. I will certainly use them again for their needs. read more

Our puppy, Klaus, absolutely LOVED this place (downtown, on Jefferson Ave.). It was his first ever visit to the vet, and it went swimmingly. First of all, the facility was very modern and clean, and it did not look or feel like a vet´s office. The staff was very kind and welcoming, and Dr. Washington was phenomenal. We could not have asked for a more perfect visit. Klaus will always return here for anything he needs, and we will bring any and all future siblings as well! Do not go ANYWHERE else! Perfection! read more

The Pet Hospitals - Klaus's first time at The Pet Hospitals Downtown with Dr. Washington! He was so happy! - Veterinarians Near Me - Memphis, Tennessee

It's nearly impossible to find a vet that is trustworthy, kind, caring, professional, qualified, AND has clean facilities; this is the first veterinarian I've had that always checks every single box. Seriously, walking in, you'd think that you were walking into a pet boutique because it's so clean and comfortable. Most importantly, we take both our cat and our newly-adopted, senior rescue dog here, and they get equally high-quality care. For both pets, we've always gotten clear communication and organized treatment plans for any kind of care they've needed. Thanks for being fantastic! read more

I took my almost 15 year old dog in a couple Saturday's ago with no appointment and was quickly seen. He was quite ill, diarrhea and dehydration. My longtime vet is Walnut Grove, but they would not take a walk in even with me begging and pleading to be seen. Dr Rucker got my dog well and possibly saved his life. I was leaving town and feared he might not survive without treatment. Feeling grateful and appreciative after being turned down by my vet. read more

We've used the downtown location for the Pet Hospitals since 2018 and love it. My two Cavalier King Charles Spaniels have seen Dr. Haddock for the past two years. They do a great job. Always explain everything nicely and listen to my concerns. They stayed past closing one time when my dog wasn't feeling well and I called to let them know I was on my way. It ended up being a life threatening emergency, so it saved his life that they were able to refer me to the emergency vet after seeing him. read more

I had several places from which to choose as a veterinarian and hospital for my new puppy but when comparing my choices decided upon this place. It's close to my apartment and the staff are awesome. Everyone from the receptionist to the vet tech and veterinarian were friendly knowledgeable and helpful. I feel good having these experts close by for help with my puppy. You won't be disappointed if you give them a try. I will also be trying the boarding and grooming services when I can and will review those services as well. read more

I can't thank the staff at The Pet Hospital Downtown location enough! We were dog sitting "Suzie" for a friend. We noticed she needed some medical attention for continuous scratching, discomfort, and anal sac emptying. The Pet Hospital gave us an appointment right away and handled Miss Suzie with professionalism and compassion. I was a nervous wreck, since she wasn't our dog and I didn't know her that well myself. The vet and tech handled me with equal professionalism and compassion! They followed up with a phone call and email. Suzie is back home. And most importantly, got a work-up and is getting the follow-up care recommended by The Pet Hospital. Thank you! read more

The Pet Hospitals - Miss Suzie says "Thank you!" - Veterinarians Near Me - Memphis, Tennessee

Since we adopted her, we were taking our dog to a chain vet. We never really like the place. It seemed like each time we took her, she was sick a few days later. We decided to change insurance carriers and found The Pet Hospitals. Our first visit was in January 2017; we had a wellness appointment with Dr. Jacqueline Courtney. Switching vets was the best decision we could've ever made! Our dog was always anxious to go to the other vet. On her very first visit, we saw less anxiety and she ADORED Dr. Courtney. The office is always clean and the staff are super friendly. Everyone in the office has general pet knowledge and patient is answering questions. Dr. Courtney is Blackie's favorite! It's like they're soul sisters. Dr. Courtney is always super patient. She makes sure we understands any diagnosis, treatment plans, and treatment options...and, even though our dog is insured, treatments are reasonably priced and the staff ensures you have all necessary paperwork for your insurance claim. We've never used the day care or grooming services, but if they're anything like the vets, specifically Dr. Courtney, your pet will be in good hands. We highly recommend taking your pet to The Pet Hospitals. read more

After a scare in which my cat was lost and found in the space of 24 hours, I brought him here to make sure everything was OK and update his vaccinations. This clinic is so clean and pleasant, with warm wall tones and faux wood floors that make you forget you're in a clinic. All the staff were so wonderful and understanding, and Dr. Courtney was very professional. We will be back for annual exams for sure. Tips!: Check out their coupons on their website online before you go! They have one for first time clients for free exam which I used. For flea and tick meds, they let me price match with their prices, so I showed them the price of advantage for cats online and they matched it. read more

The Pet Hospitals - Pleasant clinic area and exam rooms with warm tones and faux wood flooring. Much nicer than a sterile hospital feel. - Veterinarians Near Me - Memphis, Tennessee

Your dog will come back bloody and scratches head to toe abs they will hide it from you and make excuses do not take your dog here they keep deleting my review to hide their incompetence. The male owner is the biggest arrogant POS and will try to claim "communication error" instead of owning up to mutalating and neglecting my animal of care read more

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ETA: have to give one more shoutout. The Pet Hospitals downtown, especially Dr. Courtney, is amazing. They truly care about your pet like it's their own. Sadly my guy has been having to visit them a lot lately, but they're giving him the very best care and even put little hearts on his bandage most days. They go out of their way to make sure your pet is happy and comfortable and loved. I won't take my two pups anywhere else. read more

This place has been a blessing for my dogs. Extremely caring staff and doctors. They provide the best care for my dogs and have always been accommodating to our needs. Hands down the best vet establishment in Memphis area. read more

The Pet Hospitals - Veterinarians Near Me - Memphis, Tennessee

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When I arrived the appointment process was efficient. My Lacey has some anxiety issues and I was impressed that each staff member not only recognized but each one took time to talk to her in a happy voice and move slowly which helped. The physical by Dr. Rucker was thorough and I received a phone call the next day to follow up on how the new mediation worked. Exceptional service. I'll be taking Lacey back. read more

They are the nicest vets! My little six pound Pomeranian is always in the best hands here. The vets, techs, and front desk staff are so nice and caring. They have really great hours so you can fit an appointment into your schedule. The vets have never been condescending or caused too much concern, but also take my concerns seriously. I'm so glad to have found them in Memphis! read more

My cat developed a little rash over the weekend, so I called The Pet Hospitals (downtown location) on Monday and they got me in right away at 1PM! I had used Banfield at Petsmart before because it was close to my work, but I wanted something closer to home with a better community feel to it and several friends recommended The Pet Hospitals. The wait time wasn't long at all and both the vet tech and Dr. Courtney were friendly, nice and knowledgeable; they were both very understanding and unphased by my growling, hissing cat! They sent me home with everything I needed and even called two days later to see how we were doing and we were happy to report the rash is clearing up! I'm so happy to have found a new vet place close to home where everyone is so caring and accommodating. 10/10 recommend! read more

I just took my new kittens for their first shots and exams at this location, and they have excellent service. They were quick and very caring. I'd recommend them to anyone and will continue to go to them for my kittens' future care. read more

Our beagle puppy loves the Pet Hospitals! They were so welcoming, sweet, and helped us through the process of having a puppy for the first time! read more

I'm a first time dog mom and took my pit puppy for her first check up the staff was awesome and very friendly and professional they answered all of my questions and concerns. My fur baby Queen will continue to be patient of this great vet!! read more

I have three cats total but when I first moved here to Memphis three years ago I had only one and soon after I got a second one from a shelter. Unfortunately I found out my second cat from the shelter had ringworm and gave it to the first cat.. this started a big headache with the cats having to take pills, Sulfur baths and culture checks about every two weeks. Dr. Courtney was very good at relaxing me and reassuring me that we'd get it under control. Let me just add that my cats absolutely adore her and could tell they were calm throughout the entire process. After a couple weeks of blood sweat and tears the ringworm was gone!!!! (Just recently added the third cat and he loves her) I highly recommend taking your pets here! The staff is amazing and I can't complement Dr. Courtney enough!! I even moved to Southhaven,MS and went to one another vet due to it being closer, I was unhappy with them and quickly made the decision to switch back to seeing Dr. Courtney even with it being a 30min drive, I promise you it's worth it! Pets are like family so why wouldn't you take them to a trusted place. read more

They were very helpful Here. My 2 hellions love the bay windows to bark out of. The doctors and staff were patient and thorough and answered all of my questions and concerns. I have appointments for the rest of the year (which I love)... and they took care of my babies with care . I love that my first Vet is my final Vet read more

We adopted a sweet baby kitten from someone who found her on the side of Perkins rd and needed to get her shots and checked before bringing her around our other baby. The people at the pet hospital were so sweet and easy to work with! They got her in thirty minutes after my initial phone call! The receptionist, vet tech and vet were all so very sweet and answered every question i had. They also sent me home with a bag of kitten food which was so kind and also helped save me a trip to the store! we will definitely continue to use them in the future for both of our babies!! Thank you guys for taking great care of Lola! read more

The Pet Hospitals - Veterinarians Near Me - Memphis, Tennessee

I am highly upset with the way they groomed my Golden Doodle. He has pretty curly hair that I brush daily to prevent matting, so the groomers will not shave him. I brought him in and spoke directly to the groomer and asked for him NOT to be shaved and just trimmed. She verbally confirmed, and felt his fur saying, "Oh he is not bad at all we can definitely keep him this way", speaking on the length of his fur. I go to pick him up and he is completely shaved and they messed his face up. Making him unrecognizable. This is just complete laziness on not wanting to brush and have as much hair to groom. I am outraged, because he goes there for all of his shots and grooming. We will never go back. read more

I Really appreciate them seeing me at a short time as when I called that morning I had appointments scheduled for that evening I really appreciate it because my dog was very sick and I appreciate them working with me and taking care of her and it was a great experience and it was something that I really appreciate and I will tell others about thank you read more

AmaZing! They helped me so much. I came into town and my dog was very anxious and we couldn't leave her in the hotel. This place was the only place we could find that would assist us! Don't go anywhere else! Pick here! The customer service is amazing and I'm grateful I found them! read more

Our cat has many health issues (FIV, FIC, leg amputation, etc.), so finding a vet that provides quality care and is affordable was a must for us. When we first moved to Memphis and took our cat to the Pet Hospitals, we were truly blown away. They were unlike any other vet we had been to before: speedy service, ultra-caring staff, attentive to ALL our needs (even the ones that we Googled and probably shouldn't have been worried about). I cannot recommend The Pet Hospitals enough, especially this location on Jefferson. Dr. Haddock and the rest of her team make our cat's frequent vet visits something to look forward to and not dread! read more

While I only visited once before re-homing my pet, I was highly impressed by the staff. They were very busy and it was still during mid COVID-19, so the process was a little different than normal. We had an appointment - the staff provided paperwork upon arrival, then eventually came to retrieve my dog from the car and when she was returned the doctor reviewed her notes of the check-up with me. Everything was relatively quick and efficient. The staff was incredibly friendly despite the busyness. I would definitely recommend. read more

I have two pets, a cat and a dog, and I would not take them anywhere else. I took my puppy in for his first vet visit the other day (dreading his reaction), and after the apt honestly, he did not want to leave. Dr. Heartsill is fantastic and our vet assistant was very knowledgable & eager to help. Even the receptionist is the nicest person you'll ever meet and will go above & beyond to make you feel comfortable. Also, I work nights and slept through my last apt (that they squeezed me into-- felt terrible) and they were still SO amazing and super helpful. Go here!!! read more

We were recently looking for a new Vet & had this center recommended to us by several people. They did not disappoint!! The facility is nice & new, but most importantly the staff is friendly & helpful. We saw Dr. Denton & she is amazing. She was great with our dog, took time to explain things to me & answer questions & even called to follow up on our pet after the visit. I'm so happy we've found a new pet home! read more

If you own a French bulldog please find another vet for your dog. These dogs have specific problems that i don't believe this vet is aware of. My first visit at a vet in Houston has shown me how little care my dog actually received here at this facility. read more

I was referred to Dr. Noseda and I'm very glad that I brought my puppy into her care! They offer a "puppy package" for shots that cost $99 when other clinics would charge five times more than that cost. She recommended heartworm medicine and flea/tick medicine that wasn't outrageously priced either, she made sure that it was a good fit for my breed and her small size! This clinic truly cares about your pet and your wallet. read more

I cannot say enough great things about this place. From the second you walk in you and your pets are warmly greeted, in a very clean clinic. We LOVE Dr. Denton. My not so baby Mini Yorkie turned into a senior patient this year. Dr. Denton and the staff at The Pet Hospitals have been nothing short of wonderful for all check ups, health issues, procedures, and their grooming staff is A++. If you live in the downtown area, THIS is the place to take your fur family members! read more

I am so grateful to have found Dr. Courtney at The Pet Hospitals Downtown! I've lived in Memphis about 10 years and have seen several vets in town. None of them come close to providing the level of customer service and quality care for my pets that I've experienced at The Pet Hospitals Downtown. The front office staff is always friendly and very efficient. The vet assistants are knowledgeable and eager to help. They're open seven days a week, which is very convenient for those who work on weekdays. read more