Now I understand the low review score. The majority of the employees here are incredible! They go…read moreabove and beyond. Surprisingly the supervisor Ruben Vela is absolutely HORRIBLE! I've had several issues over the years and he's the one person that refuses to right the mistakes his employees have made. He takes no responsibility for anything and instead puts the blame on his employees and customers. Also, don't count on your mail actually being held during your vacations, every single time I've put a hold on my mail- I've had to call from wherever I'm at and tell them to go pick up packages that they've delivered.

When I arrived, it felt pretty warm like their air condition had just broken down. The people that…read morework there had fans on them though and when I was working with them, the fans made it really nice and cool for them so that's good because they have to work there all day. I went to certify mail something and keep in mind that they don't help you complete the paperwork, you have to fill all of that out yourself before you go up to the counter. Try to do your homework before so you're not standing in line just to be told about the paperwork you need to do. You'll lose your place in line so that you can fill the paperwork out on one of the tables. If you want to certify mail something there's one piece of paperwork for that and if you want a return signature, that's an extra piece of paperwork that will get taped to your letter. Also, don't forget to bring the envelope that you want to send your letter in or you'll need to buy one from there. Altogether to mail a check locally it came out to around $11 dollars. It was worth it to me to not have to see the people the check was going to again. I don't know if there's a good time to go to this location because it seems to be busy no matter what time of day I've gone. So just go when you have time and roll the dice on how long you'll have to wait. With that said, even when I've been in a long line it's moved fairly quickly.

I wanted to update my review. I've been coming here every year just before Christmas with a bunch…read moreof wrapped and unboxed presents, usually at the last minute to get them shipped. And every year, they are patient and friendly and manage to get the gifts packaged and taken care of. Every year! I come here now for all mail needs throughout the year, but to be honest it's Christmas that keeps me coming back. It's for to be a stressful and busy time for all mail centers, but Post All couldn't make it an easier.

I went to mail something at an address in one state, went back to change it to another before it…read moretook off for delivery, and found out after the new prder was made that it'd deliver a day late, so I went back with the old address. I made the poor man at the front have to go back in forth on my order, but he took it all with a smile. It was very much appreciated! :)

The young man at the counter has a real attitude problem. Customers waiting in line and he makes…read morethem wait while he chats with coworker. Finally gives rude gesture to approach, no greeting or anything. just stares. I ask him for a package I had received a pink slip from. With an attitude of not wanting to be there or deal with it, he sighs and asks "When did they leave it?" I answer, he asks what's the address so which I had him my Texas ID. turns around and goes to the back prancing like he owns the place and we are there at his house to disturb him. Finally he comes back with the package , scans it and drops it on the counter. hand signals: "Next". I don't understand why we have to put up with this. If people don't like their jobs, they can go work somewhere else.

I was waiting for a package that needed a signature I made sure I was home so as to not miss the…read moredelivery. It was raining off and on when I tracked the package it said: attempt made no access to delivery location. In other words the person delivering did not want to get off his vehicle to come to the door and knock. I wish they would have sent it through UPS or FedEx I would definitely have gotten my package...

How this is a Gov ran post offices shocks me with how little effort the emoloyees give…read moreNo one answers the phone, everyone there is clueless on your problems, and honestly, I just wish I could work there to get that sweet pension and government dime without having to do my job like these employees!

I have recently had 3 packages go missing, tracking says they were delivered however I received no…read morepackages. When I attempt to call the post office no one answers the phone, I have tried to call them 5 times. The neighborhood reside in has missing packages on a weekly basis. Horrible service from this post office.

I had a very frustrating experience with customer service. When I initially approached the front…read moredesk, I asked the representative whether I needed to purchase tape for my return. My question was not answered, and I was left without clear guidance. After completing my first return, I had tape ready to purchase for the next item. At that point, the representative informed me that I would be charged for tape. I explained that I had already asked about this earlier and had not received a response, but my concern was dismissed, and he continued with the charge without acknowledgment. The lack of communication and disregard for my initial question made the interaction feel dismissive and unprofessional. It ultimately led me to take my business elsewhere, as it was clear that customer service was not being prioritized.

I've had my box here for several years and the staff are always great, friendly and fast.read more

Stumbled upon this gem USPS while looking up USPS in the vicinity due to my occasional long and…read morearduous work schedules. Initially I was in doubt, thinking that there is no way a USPS is open until 22:00 or on both Saturdays and Sundays but I really needed to mail my shipment on time so I drove here to check it out. As I arrived, I realized that the rumors are true! They are not only open until 22:00 and are open on weekends as well. I'd especially like to recommend Gregory, who was the friendly, efficient and accommodating USPS agent who helped me out. It is rare to see someone who is optimistic, efficient and happy when working this late. Bravo, Greg! Because of the Greg, friendly and efficient staff members, plus the convenient opening hours including evening and weekends, I will definitely be coming back to this particular USPS in the future even if I had to drive much further. Keep up the amazing work, Greg and USPS SAT John Saunders!

Would give zeros stars... they close and turn off lights 30 minutes prior to the published closing…read moretime/ staff is beyond rude/ worst post off ever .

Absolutely horrible.!! Worst USPS I've been too. The guy…read moreworking at the front desk apparently is named "E" and he is obviously very unhappy there. Has no customer service skills whatsoever. He acts like he doesn't want to help anyone so I don't even why they have him at the front desk. He should honestly be fired for how rude he is to every customer. Literally said something rude/unprofessional to every customer before me and to me.!! This place will fail as long as he's still working there.!! Will never go back and honestly to others reading this, don't waste your time being put through a horrible service like this.!! Never recommend to anyone.!!

Worst customer service I've ever experienced. Jesse was extremely unprofessional, rude, and made…read morethe entire situation frustrating from start to finish. There was no effort to help, no courtesy, and honestly it felt like we were an inconvenience just for being there. Completely unacceptable.

Love this post office. Always fast and friendly service. They have everything you need at this…read morefacility.

Extremely disappointed with the service at this post office…read more We drove 40 minutes after confirming online that Thursday had walk-in passport hours from 3 to 4 p.m. When we arrived exactly at 3:00, we were told the clerk who would be helping us was on lunch and wouldn't be back until 3:30 p.m., which made no sense considering that's when walk-ins were supposed to begin at 3:00pm When we were finally helped by TYLER, his attitude was unprofessional and unwelcoming from the start. Every chance he got to send us away, he took, rather than helping us resolve small, simple issues on the spot. He acted inconvenienced as if he just didn't want to help. I also watched two families get turned away, even though they arrived during the posted time slot. It genuinely felt like he didn't want to assist anyone. He was dismissive, rude, and condescending. The whole experience made me feel completely uncomfortable and unwelcome. I've never had such a horrible customer service experience. It's not just Tyler's behavior that's concerning. It's also a management issue for assigning someone clearly unfit to represent USPS, especially in the role of a passport acceptance agent.

Came by to send over my friend's luggage that she left behind, I wanted to support a local business…read morevs a direct UPS/FedEx store front. Was greeted right away by Joe, very nice and helpful! And pricing wasn't super expensive as well for sending that over to my friend! He even had it placed in a shipping box as well! Great spot! Will return for any more items that need shipping!

Do not use their mailbox service. The address they gave me to use did not work with large mail…read moresystems. When I told them about it, I was given two other ways to list my address. Those didn't work either. They said they would call me when I received mail. It has been six months and no call. The yearly membership for the overpriced service should have a been a red flag. Maybe their packaging services are great, but the mailbox service is a scam.

This is a contracted location I was told at the counter. So they cannot perform all the services…read moreof a normal Post Office such as approving customs slips, processing passports, etc. You would only want to use this location if you are doing simple stuff like mailing letters and buying stamps.

Wow, what is wrong with this place? Signs out front state no QR codes, no cell phone use,…read morecash/check only. Who still uses check?? I walk up to the counter, I'm told by the employee (older woman with dyed red hair) who didn't bother to greet or look up at me, "you're using the wrong box, you can't use that box", no suggestions, just "I'm only stating the facts." I'll be the using the airport station on John Saunders instead, they are at least open 7 days/week and evenings.