It's hit or miss if the self-service kiosk will be functioning and plan for several hours of you…read moreneed to actually pick up held packages or mail here. Had several people without a line in the main lobby only to be told I have to stand in the 10 people deep line to pick up a package that was held AFTER our mail hold had been cancelled. Then, when I finally did get to the front of the line, I was told our mail hold HADN'T been cancelled, despite having the cancel confirmation delivered by our carrier in my hand. Obviously if you need postal services, they are convenient with decent parking but it's always a chore and not a simple errand.

Shipped important documents Express mail and asked for a signature and return receipt which I…read morefilled out myself. The envelope was delivered and left in the recipients mailbox without a signature or return receipt sent back. My payment receipt of $37.65 states that I did request a signature and return receipt. Next time I will use FedEx

Literally such assholes here ! I went to get a package for pick up and got yelled at by a lady for…read morehaving the address that she said wasn't a real address even though I know it is because I live there. She told me she sends back all my mail whenever she sees it. Then after I walked away she went back to being friendly. My house for some reason has 2 addresses and I have never had issues. I just think they are SO DAMN LAZY HERE. Don't waste your time. When I originally tried to get my mail shipped here from where I moved from they couldn't even do it right. I had to go to another USPS for help.

I'm new to the area and have only visited this post office a couple of times, but every experience…read morehas been outstanding. The customer service is truly exceptional -- they go above and beyond! The staff is fast, efficient, and very helpful. A special shoutout to Greg and Herbert for assisting me in a big way -- your help is greatly appreciated! We definitely need more people like them!

Quick walk in and walk out within 5 mins despite the little line ahead of me! Good service!read more

Always friendly and pleasant. I wish they were open longer on Saturdays but I get it. It is not a…read moremega post office with a large staff. I appreciate the fact a post office is local and saves me a trip to Georgetown Post Office.

This location of the United States post office delivers fantastic customer service on a consistent…read morebasis. The individuals behind the counter have been there and they have seen a few things - wait, that's the Farmers commercial... Lol Seriously, these guys deliver day and day out They keep the line moving, they interact with a smile and answer questions and help you navigate through the postal service maze

Oh my gosh. The best service. They had 3 stations open. And the most friendliest postal workers. I…read morehad a package I needed to return. I showed my QR code and they printed a label for me. I also asked if they had Betty White's stamps out yet. He said yes. So I bought 20 of them. I'm using them as soon as I get home!

The guy there always had an attitude and he would respond with a attitude I wouldn't recommend this…read moreif you have a short temper

There is a small selection of boxes and envelopes. I needed to print a label and the lady would not…read morehelp me. I was the only one in the store and there was a printer in sight right behind the counter. Come to this post office with your ducks in a row bc the lady working there is stingy ash.

Is you might guess there is never going to be a good outcome with a government run business. I…read moremailed an envelope to Troy Texas from Houston Tx and it is still not at its destination. Takes 2 and 3 days per facility to get on its way to the next facility. This is crazy. Knowing I can drive to Austin in 3 hours. Very Close to Troy. Don't bother calling, you will not EVER get to talk to a real person. Good luck people.

There is a 50/50 shot they will lose your mail. Already lost multiple packages within the last yearread more

As the larger of the two post offices in the Cedar Park/Leander area this location can handle a…read moremuch larger flow of customers; there are more individual post office boxes. It also has a great deal of parking. Plus, it is very easy to access from both directions on the road. But the thing I like best about this location over the Leander location is the self-serve shipping I can do when the location is closed. Just outside the closed lobby is the self-serve shipping set up. It allows you to weigh and measure your packages. You input the shipping address, and it will determine the price and print your shipping label. You then place it in the drop box. It's very easy! This is the only location in the area in which this can be completed outside of post office hours.

Again with this worthless USPS location…read more Some dipstick that works there decided to lock the NIGHT DROP so I couldn't deposit the packages that I needed to ship off. What kind of insolent retard does this? I dont know if Corey or Courtney or whatever even reads these reviews (obviously not because their quality and service is still exceptionally inept) but holy jeez man. Wake up. It's not that difficult to leave the night drop open so people can drop stuff off. AT NIGHT. Every single person at this location needs to be fired and replaced with a kid from McDonalds that barely knows how to flip a burger. And I guarantee the service would be better.