If I can give 0 stars, I would. I keep giving this location chances, time and time again and they ALWAYS disappoint. Whenever you try to order something from the menu with requested adjustments, they give push back. Never trying to accommodate the customer on the initial request; we literally need to debate with them to have our order made to the customers liking. And it's never done correctly after all of it! Breads barely toasted for bfast sandwiches. Today I ordered a pan con tortilla with ham and American cheese; I got a barely toasted bread with scrambled eggs, ham and Swiss cheese. I really dislike this place. Definitely tired of giving them chances. Don't spend your time or money here!! There are WAY BETTER BAKERIES in this area! read more

Ive tried to give Vicky Bakery multiple chances at different locations, and honestly they just can't get it right. Both times I've ordered shakes (batidos), it's always ROOM TEMP, because they leave the milk out. So disappointing, when anyone orders a shake, I'm sure they hope it to be refreshing, which it definitely wasn't. And the ham and cheese empanadas taste like the filling is cat food. I'm so sorry to leave such a negative review, I just hope this chain can get their act together one day. It really does seem like everything is done very carelessly. Won't be giving any more chances. You're better off going to a smaller bakery where the people who work there care about the quality of food and service, not a chain restaurant where the employees are just trying to get by. I've lived in Miami my whole life, and the smaller bakeries never fail. read more

Delicious pasteries close to home! There really isnt a bad choice when ordering ffom here. Flakey sweet and savory pasteries here are great for breakfast, lunch, mid day snack and even dinner /dessert. Ahhh i really could enjoy these treats all day long. read more

Vicky Bakery - Bakeries Near Me - Hialeah, Florida

NPS = 9 Welcome to my childhood. A childhood filled with croquetas at birthday parties and cake with merengue in three colors...yellow, magenta, or cyan. It was as if a Lexmark printer itself printed the cake. Such is Vicky bakery. A staple in any Cuban's party. Grab a tray of bocaditos and you have a party. The best thing about this place is that every employee will remind you of your tia. They will even come around the counter, give you a besito, and spend an hour talking about family. I love that. This location, however is not open past 4pm on Sundays though. I learned that the hard way. Definitely get the guava pastel into and tell them I sent you. read more

Vicky Bakery - Pastelitos...like a boss! - Bakeries Near Me - Hialeah, Florida

Once again I ordered my boys birthday cake, and I was not disappointed. The cake was absolute perfection, beautiful and very tasty, and most importantly it didn't cost me an eye!! I wish I could meet the baker, because she is amazing!!!. read more

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I love Vicky's bakery pastelitos but their bread.... come on now I expected more from them especially being in Miami. I bought bread to bring to Orlando because Orlando Cuban bread is HORRIBLE. So I'll just stick to the pastelitos whenever I am down there. Now that I am eating it it taste like it was made Saturday and I bought this on Monday. Bro I'm so pissed and disappointed with this. read more

Vicky Bakery - Bakeries Near Me - Hialeah, Florida

El servicio al cliente pésimo en especifico en el turno de la tarde, me tuvieron al teléfono por mas de una y me llegue a la tienda con la línea conectada todavía a mi teléfono y me ponían en espera y se están burlando las dos dependientes que se encontraban esa noche una de ella llamada Wendy. Estuve hablando con un señor que es más trabajador que manager de ahí y no le dio el mínimo esfuerzo a lo que estábamos hablando sin darle la razón al cliente. Muy mal customer service. read more

Was my regular place, and I keep trying to stop by and get coffee. However, every time I walk to the door the line is too long, the service is really bad and the sence of urgency doesn't exist for the employees. Very sad to see how many customers just go back to their cars and leave when they see the not moving line, customers keep leaving due to the same issue. I really hope they do something to fix this issue. read more

Always go to this bakery for my co-workers breakfast. The staff are very polite and always help you to have the best for you. Always organized and very clean. I tried almost everything and love it. The best cortadito and guava cheese pastelitos. The croquetas are made at the same time you are there, means are always freah and hot. Im very happy with this specific Vicky bakery. I recommended if you are on the neighborhood pass by and have sone pastelitos. read more

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Has to be the worse bakery to ever step foot in... the service is the worse ever. They work in slow motion and anyone could tell it's done purposely. If two people in front of you expect at least a 40 minute wait till it's your turn. They are not friendly.. the food is good.. the service is the worse... management knows and they don't do anything about it. Dreadful place for service... it's always been this way. It just doesn't make sense how they have not changed or even tried to change to speed things up a fraction... read more

I was just treated badly for assuming the bathroom was for customers. I will never visit any Vicky Bakery again. I cannot believe how rudely I was treated. There are better bakeries to take my business to. read more

Great pasteurized, sandwiches and coffee. would've been a five star but honestly the service is always a bit slow. There are a lot of folks there but they do have the biggest staffing I seen and still one of the slower places. Highly recommend though. read more

Vicky Bakery is a landmark in South Florida. You don't go anywhere else but here, when you're buying pastelitos. The sweet glaze they use is like no other used at any bakery. I would highly recommend you give one of their meat or guava pastries a try! read more

There's always a better bakery. Their croquetas are horrible and they're fake meats made by a machine. They're so commercialized that not even their bread is made by hand on a leaf anymore. I can name 3 other bakeries worth your time, money and pleasing to your taste buds. read more

So about a week and a half ago, my mother in law & I had a cake ordered to be made here for my fiancé & I's engagement party. When we arrive on Sunday about two hours before to pick up the cake it was completely frosted in the wrong colors. The entire cake was purple with white accents when it was supposed to be all white with purple accents. (mind you it was to celebrate a engagement and we wanted a white cake which we stressed when we placed the order, they however insisted we add another color for "accents".) The order was written correctly on the order sheet however the cake decorator had completely messed it up. When we nicely addressed the error in the order to the owner's mother who works at the bakery to see if there was anyway this could be fixed she proceeded to give us attitude and stated that if wanted it fixed we'd have to wait TWO HOURS! The cake decorator was working on another cake now and could not fix it. We were angry at this point but we understood that nothing could be done. It was a rather large and heavy cake so we asked for help taking the cake to the car. The cake was placed in a HUGE rectangle box. (Apparently they did not have a smaller box to accommodate the our "circle" shaped cake) A man then came from the kitchen to help us take the cake to the car. He insisted that we put the cake in the trunk rather than in the back seat. We assumed he knew what he was doing so we agreed. Next thing we know as he's bending over to put the cake in the trunk he's grabbing the box from the long ends and the short side edge of box bends in towards the cake completely ruining the cake. We explain that we can't take the cake with half of it ruined. He proceeds to say that he'll call the owners mothers to see what she can do instead of offering to carry the heavy cake back into the bakery. He rushed back inside and asks her to come out. She takes a look at the cake and asks what we want to do?!! My mother in law states we want it fixed. She states it may take a while. I proceed to calmly say that we ordered this cake a week and half ago and we received it in the wrong colors and now the man has ruined the cake and all she can tell us is that it will be a while? Did she expect us to take the ruined cake? (Made us wonder how many people have left with ruined cakes so that they wouldn't have to deal with her) She begins to scream at me stating the cake can be fixed but that we need to leave it there and come back! We are both furious at this point but i knew that if i screamed back at her we would not get the cake fixed and we would lose our money. My mother in law decides to carry the cake back to the bakery and wait half an hour to get it fixed, at this point I needed to leave to the party to help with decorations before we had guests begin to arrive. Once the cake arrives at our home in myind i'm thinking "at least if it tastes good than the colors don't matter." Toward the end of the party we cut the cake and then we realize its burnt!!!! I wish i had taken a photo on my cellphone! The entire bottom party of the cake was black!!!! It was extremely dry and all together horrible!!! This is our last time ever buying a cake at this bakery! BE WARNED THEY KNOW NOTHING ABOUT CUSTOMER SERIVCE!!!!!!! Never been treated so badly!!!! NEXT TIME I WILL TAKE MY BUSINESS TO A DIFFERENT BAKERY! read more

Vicky Bakery - The purple cake that was suppose to be white! - Bakeries Near Me - Hialeah, Florida

This is the very best bakery in the area. I live very close so I'm in here all of the time. It's a franchise location that has all of what the original Vicky Bakery has plus it has some wonderful additions, like pan de bono (dinner roll sized cheese breads) and Columbian empanadas. The owner is a hip ZZ Top looking dude that is always at the front of the house making sure everything runs smoothly...and smoothly it does run thanks in large part to their take-a-number system. Pastries are inexpensive but everything in the display window looks delicious so you are sure to over order. Standouts are the croqueta de casa, pan de bono, croqueta de queso, tequeños and... One negative is that they don't make milkshakes. I would give them 5 stars if not for the the quality of the guava and cheese tequeños the last two times. They tasted like they were leftovers from the previous day--not fresh at all. Service is very friendly although of the dozens of times I've ordered here I have had eyes rolled on me a couple of times when I've made a change to my order. All in all, it's a great bakery. A must try if you're in the Miami Lakes/palm Springs North area. read more

Prices are incredibly cheap and a big selection of items Sandwiches are large. My favorite thing we ordered was the papa rellenas. Will be back to try the sweets & fresh squeezed orange juice before we leave Florida! Desserts & cakes all looked tasty! Would have given 5 stars if the case items were fresher and hot. read more

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All these pic are nice and just looks until you take a bite! I spent 40 dollars for pastries and it was terrible!! Look at my pics they speak for them selves!! Also the hAm pastries were pink and one was reddish!! Never again!! read more

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Cups are just fine!! The guy writing the review, saying the cups are defective, is a moron!!!! He punctured the cup with his straw. Food was awesome and the owner is lovely! Pastelito king for the win! read more

Vicky Bakery - Bakeries Near Me - Hialeah, Florida

This is an Hispanic stop. Im a black african american and this is now my spot. The pastries there are amazing!! Stopped to pick up a cake for my little brother's BDAY and the lady by the name of ODALYS served me, she became personal with me, this is to show you how courtesous this lady is to her customers. I called the store after leaving to see if i could do more than just tipping, i asked to be transfered over to speak with the manager of that specific location to express gratitude to the employee who served me which was Odalys, i got transfered to speak with the manager and coming to my surprise!! It was Odaly!! She was the store manager. I was surprised! I mean i work in the hotel industry and she not only executed the task of being a good server and a life coach, but was able to master the task of being hospitable!! Thanks alot Odalys youve made my day as well as for the people that were around me. Your great presence was felt and passed down unto those who were in my surroundings for the day!!! Looking forward for more pastries and cakes!!! ;) read more

I die for their Pastelito Preparado...imagine a flaky pastry filled with savory ground beef, topped with swiss cheese, ham and a salty juicy pickle and doused with sugar. AMAZING! I do have one complain, they need to hire more staff! The line usually goes out the door every morning! read more

Highly recommend the pan con bistec and Croquettes sandwich it was sooo good and quick to get not that expensive very convenient

This is the worst bakery ever... when you call to place at order for pick up they never can.... they are always busy and can not give the people the customer service that customers deserved... they already have bad rating and they keep earn it very easily.... the people that works there is rude and don't have manners....management you need to star keeping in eye on this type of behavior or you will very soon end it up with not customers....not recommended at all read more

Good food bad service. Takes way too long and they don't care how long you waiting. Owner in the back laughing having a good time while 1 worker assist everyone and another doing Uber orders. Line almost goes outside. This is every day read more

Waited in line for 30 mins for empanadas that we're baking. I get home to find out the empanadas were cold inside. I was expecting them to be fresh. Very bad service. read more

I'm so disappointment... I order a buffet for 25 people and the cake was so small maybe for 10 or 12 peoples ... the croquetas was cold the only Think good was the pastelitos read more

Terrible service, long 20 minute lines, the pastelitos look like they've been there for a few days.. quietly rotting behind the display. The owner/manager hanging out with another man behind the counter, talking with his arms crossed, liening against something..SAW and HEARD the angry line starting to get impatient and huffing and puffing and he did nothing.He just said, the girls are in the back!! We left after waiting about 15 mins and the long line hadn't budged. He could've jumped in to at least help take orders while the "girls" were obviously overwhelmed but all we got was the stink- eye and shoulder shrug from him as we walked out. It's a shame because most Vicky's are fantastic...the ones that employ enough staff. Will never walk into this location again. read more

Very very rude. Horrible service and I found a fly in my coffee! I had talked to a lady there like five times because she was ignoring me! I was very dissatisfied. read more

Cuban pastry HEAVEN. Stopped in South FL for less than a day on my way back to Atlanta from cruise, and the only stop I requested on the way from the Port of Miami back to my friend's house in Broward was here. It's a full-on bakery, but I come here for the pastelitos...flaky, delicious pastries filled with meat, cheese, or guava. They also have "cigarillos" which are pastry sticks filled with cheese or cheese and guava. The croquetas are good, too (I'm partial to the ham ones), as are the mini sandwiches. Now GO! read more

Great service and "pastelitos", I actually had the croquettas today as well and they made them delicious. I don't know if the recipe was changed or that I went in early this morning they must've been freshly made! very clean the employees are amazing very patient with my Spanglish! Great location and I don't have to go very far to get my favorite Cuban pastrys. read more

This place has the worst lines of service! I like their pastries, but the service and the chef is slow. And this place also seems like a smoking area. Some days, I see people smoking and smell the cigarettes from the entire room. read more

I've heard that if there's always a wait, a place must be great, and that is absolutely true in this case. Usually only 5-10 minutes, but completely worth it for amazing pastelitos, or fresh Cuban bread, or even Cuban coffee. Have to make another run here soon just thinking about it! read more

If I could rate this location 0 stars I would. I went to this Vicky Bakery location and from the get-go it was a disaster. Parking was impossible to find, took be 15 minutes of driving around to finally find parking. Once inside, I grabbed a number and it took 25 minutes to be attended. Once I did, the employees behind the counter gave attitude as I asked about prices and quantity. If I had not been in a time crunch i would have left the facility at this point. To top it all off the pastelitos were very bland, and the guava and cheese ones barely had any cheese. The croquetas were also very soggy. I'll stick to other locations of vicky bakery. I'll never come here again. read more

This location is pretty close to my home, which is pretty convenient whenever I want a quick coffee or pastry. Usually this place never lets me down, but today they managed to do so. I went in and there was a bit of a line, but I waited cause I wanted a coffee, figured I'd get helped pretty quickly. After 15 min of waiting, it was finally my turn, only to get ignored and having the lady assist the person behind me because he had an order to pick up. She never acknowledged me or let me know that she'll help me soon. I let her know I was next and was COMPLETELY IGNORED. I didn't get her name but that was enough for me to not come here again. read more

They have great services they bake freshly every day the reason I gave them three stars is because of there croquetas. That's one of my favorite items in a Cuban bakery Im just surprise if everything else is good why are there croquetas not good .but they been in business and putting new stores for a very long time so maybe people other like them not me . read more

Server seem to be in a bad mood because she had to make breakfast. I asked for huevos revueltos con jamón and asked me if I want a toast and I said yes. She came back with pan con tortilla and told me I needed to specify. She is blondish not the one with the long blond braid. I guess I will go to the bakery where they understand me. I still don't know what she needed me to specify. read more

Vicky is well known for their yummy delights. But they are fantastic wedding cake bakers. My cake was amazing and delicious. Very moist. The price was super reasonable. I recommend for any bride with champagne taste on a beer budget. read more

I know these reviews don't change much and don't mean much since customers don't really taken them too serious until they have a bad experience themselves or unless the review is about a company that offers essential or important services and it's not just about a bakery that sells junk food. Nevertheless, I will summarize my review by saying that while waiting to place an order in a long ass line, the owner or manager screamed to everyone in Spanish, "PATIENCE PEOPLE, PATIENCE!!!" Who does that?! That should tell you what kind of costumer service they have. If the owner or manager does that, why would anyone think that regular employees would be any better? The only reason I waited was because the older people I was with wanted to wait, if I had been alone I wouldn't even had considered going to a Vicky Bakery since I know they're shit and I haven't been to one for over 20 years. Lastly, while I was there I saw at least 15 people walk away tired of waiting. I'm so glad Vicky Bakery continues to lose business and disappoint customers. read more

I give two stars because the food is good. But I was HIGHLY upset due to one of the many experiences I've had here. when I get there the lady inside saw me walking up and ran and locked the door before I got there and I checked the time and it was about 10 minutes before they closed and all they did was laugh at me, so I left. Again growing up in a Hispanic household, we always get the bocaditos and croquetas for the parties. My family placed the order before I drove all the way in Hialeah (which has ridiculous parking and traffic) for me to wait almost an hour to pick up and get attitude while at it. The place is long but not wide so it gets so crowded inside and everyone is in a rush and cutting the non existent line and pushing up against you. I would go again for the pastries (only when family orders it) but otherwise I'll make it myself and save the stress for another time. read more

I love everything this place has to offer. Especially the guava pastries and cafe con leche. Everything on the menu is reasonably priced and made with the utmost care. They will get extremely busy on the weekends so you must arrive early and be patient. Every time I visit my family I have to stop. read more