Was on my way home nearby but got hungry so I stopped by my fav restaurant cpk dining with my fav tequila pasta with custom request salmon and added broccolini and of course my mocktail cucumber drink. Even got the exact dish again for my to-go ha. Felt so full. Had to go walk it off. Decided to check out the indoor mall the 2nd time I'm ever here lol. Walked past here and was drawn to the bra sale. Already got the panties sale weeks ago. I rarely shop at VS anywhere while my baby Doctor sis makes a habit of shopping from them often lol. And I would get her hand me downs lols which is fine with me. Don't mind at all ha. I usually buy my non VS bras from my sweet vendor friends to help them out. :) Today.: Sales young beautiful lady Eden is such a gem here. She was sweet and helpful to me the whole time. She's such a great people person. I wasn't planning on buying anything today or if I do, just 1 bra lol. But ended up getting all 3 identical bling bling strap bras in different colors of red, light pink, and maroon. And a hot pink L g-string. Yay me lols out of my comfort zone to buy things I don't need or need but can do without lol. Well, it was nice to meet Eden. :-D Hard to find such genuinely nice and classy people like her in this chaotic world we all live in. The 5 stars goes to Eden's superb and refreshing customer service that was so lovely polite the whole time from beginning to end. :) Made my day that Eden was fantastic! Eden needs a raise. :) read more

Ashley, thank you for greeting my mom and I with a smile, not only that but the energy you had at almost 5pm was incredible. Warm smile, sweet and knowledgeable, thank you for helping me and answering my questions. Even though our interaction was less than a couple of mins it really made my day. Thank you. Victoria secret, she needs a raise. read more

I would avoid this store altogether! The Caucasian/blonde woman who is the store manager has zero customer service skills. I got a welcome offer for 15% off and she would not apply it for me, even though it applied online and I even showed it to her. I have used the welcome offers multiple times. This is a billion dollar corporation, they don't care if you use a welcome offer more than once and they keep sending them to me. I straight up told her I'd rather order online to save money, plus I get free shipping. I was kind and respectful towards her. She did not seem to appreciate or value my business one bit! Why be that petty when you could have even easily manually applied the offer. Online, they allow you to stack two offers. I was not even trying to stack two offers, I was just trying to use a 15% off welcome offer. In addition, the stock is extremely limited here compared to the Del Amo location in Torrance or Westfield Culver City location. I have NEVER had this experience at those other two locations, especially Del Amo where the employees are literally the nicest ever! Only this location. For reference, I'm a gold member which requires you to spend minimum $750 per year. Then they wonder why stores continue to close. It's for people like her! I will just shop online for now on or go to Del Amo. In addition, this location actually closes at 8pm. This whole mall does. Just an FYI for anyone going because yelp shows it closes at 9pm and it actually doesn't! Del Amo & Culver City close at 9pm. read more

I get unwelcoming vibes from two Latina workers all the time here! They would walk past me without saying hi, and they also avoided making eye contacts on multiple occasions. They're biased towards me and need to learn how to be professionals. They're obviously not in high school anymore so stop pulling that ugly vibe! If you're reading this, just know I reported you both to VS customer service already. I never had a problem with you both, but this is happening! The last time I was there, one of them was rushing while trying to place an online order for me. I checked my order details the next hour, and had noticed that she order the wrong size in one of the items! Poor service and I won't come back anymore ! read more

the staff here is actually incompetent. During the holidays, I contacted them over the telephone and they advised me that an item I've been searching for in the other stores was in stock. I trekked all the way over to Manhattan Beach, found parking after circling around a few times and then I was told that the employee who told me that the item was there was mistaken. Really? I also had an incident the prior month where the manager had helped me with a return and I was never even credited the items that I had returned nor did I receive the refund that I was requesting. Beware: the employees at this location are quick to rip you off. read more

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I had Diana helped me find my right size on bra definitely good customer service not like other workers giving bad vibes . Definitely GREAT CUSTOMER SERVICE WITH DIANA read more

Omgsh Tania was soooo awesome and helpful!!!! I hope she is there when I go back!!! She helped me pick out a very comfortable bra that I was really in need of!! Life savior!!! Thanks Tania!!! Stay awesome!!! read more

Best service ever. All the girl very nicely Purchase or return very quickly and I love to come here . read more

I am less than impressed , custom service is not good! spent so much money through them. orders have been cancelled with no contact no phone call no email. Lost my gift certificate number. Finally decided they would make it right and do Xpress mail and send my orders correctly. And now I receive notification that they won't be here until Friday which is about a week from my order. Customer service lied to me and I'm just not happy. I spent so much money between me and my husband through victoria secret and it's very sad because I love the quality of the product. But I am over the customer service. It's disgusting. Spend that much money and get that little respect. read more

Located inside a quiet mall, this Vicky's location is relatively small compared to other mall locations. The bonus of this place is the merchandise is very well organized and clean. Some locations has crap tossed everywhere and items in bins which doesn't belong. What's worst is when they have a panty sale, and Customers trash the display kiosks, tossing large thongs in the small cheekini bin, and it looks like complete chaos. Not this location!! I was impressed how orderly the bins and displays were. In fact, it looked a little too empty for a weekend, considering they had a sale going on. Unfortunately I had visited the Brea Mall not that long ago, and didn't need any unmentionables, but will keep this place in mind if I want to find items in an orderly manner. read more

Victoria's Secret & PINK - The shelves are organized - Lingerie Near Me - Manhattan Beach, California

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They told me about the free tote promotion but once i paid 167.09 AND WAS ELIGIBLE FOR IT they were sold out! But i still purchased my things without my free gift called customer service nd was offered 20% off my purchase. UNACCEPTABLE send me my free tote! read more

I wish the store is bigger so there's more selections to chose from. The staff are usually friendly and helpful. What I really like about VS, they have good deals from time to time. Those good deals comes with freebies, which is a nice touch it makes me wanna buy more to get more freebies. I have tried so many different brands of underwear, but nothing comes close to VS, quality wise is definitely so much better, durable and they last for years. They are also very stylish and cute. I recommend getting the app and check deals online from time to time. They have more selections online that are not available in this store. read more

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The lady that was helping find stuff just disappeared and there was any to help me. Was a awful experience

This review is from my visit on7/22/21; long overdue, #mamalife. I just visited the Apple store with new laptop in hand, and I came in to pick out some much needed essentials after wearing pregnancy/postpartum attire for the last year. I was perusing the undie table, baby in stroller, when I was approached by a woman who at the time I thought may work here. She asked how I was doing, I replied. Then started to ask questions that were a little off the cuff for an employee. I politely declined to go further in discussion, and she walked away. A couple minutes later, after lingering in the store, she approached me again asking for my phone number. I again politely declined. She seemed to leave the store. When I went to check out, a gal named Luisa asked if I was ok, and said she noticed this gal acting a little suspicious. I asked for an escort out to my car. She called security carefully and had them escort me. All and all, my shopping experience was nice, the store was clean, and the team members went above and beyond to ensure my safety. I am really impressed, and appreciate their heightened awareness. Thank you! read more

They just remodeled this location. I do love the Victoria Secret sports bras and lingerie. The new remodel to me has a darkish tinge feeling inside now versus the brightness of the store before. For me, I prefer the lighter sunnier inside version versus the dark disco style vibe now. Thank you for making such great sports bras. read more

Victoria's Secret & PINK - Lingerie Near Me - Manhattan Beach, California

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Chrissy (I hope that's how you spell her name) provided great assistance with helping me find new bras for an exchange. She has such a kind and bubbly personality. She also gave me great encouragement for my weight loss journey. I would highly recommend this location for the great customer service I received ftom her! Keep up the GREAT work. read more

This has far been the worst service I've ever experienced in Victoria Secret. I asked an associate to help to exchange a bra. The associate found the size, put it down and walked away. I asked her about other bras that I was interested in. She acted as if I was bothering her. I was the only person in the store. She was totally unhelpful and unfriendly. It wasn't just one associate, it was the whole staff in the store. Covid protocol should not represent poor customer service and unfriendly service. They need start over in personnel. I definitely won't be going to that store again. More like Victoria's Nightmare. Victoria Secret definitely should be notified of this staff's behavior. read more

This one is nice, because it it rather roomy, large, lots of parking and not too busy. Helpful staff and great sales. read more

Wonderful service here, although what I went in to buy was out of stock. I did find something else though, with the guidance of a patient sales associate: awesome lace top thigh-high stockings with a seam. Hot! (The brand is appropriately named "Sexy little things".) Oh, and nice lip gloss on sale. read more

It's a great, cute little VS. They have everything, just not a ton of stuff like the Century City Mall or Galleria. There are ample salespeople and you will probably find what you need. And I must say for the record that VS is really making a comeback. I think for awhile their stuff was kind of sleepy but now it's totally sexy again! read more

About a month ago a visited VS and had to write a poor review because of my bad experience. I swore I would never return to this location. Today, I had to go to VS and this was the closest location. I was dreading it! I HAVE TO UPDATE MY LAST REVIEW - I was so pleased with my visit today. I met Aden at the entrance, she greeted me and was very pleasant. Then, I met Ashley, the store manager. She was also very pleasant and she listened to my concerns about my last visit (aside from assist me me in making sure I was choosing my right size.) Thank you, eden & Ashley! Because of you I will continue to visit this location. read more

Luisa is amazing!! I went to VS on Sat 1/4 to get all new basic bras because my current ones were so old and painful to wear. The store was low on staff, but Luisa managed to help me and several other customers at the same. She was friendly and positive, and she took the time to make sure that I found exactly the right fit. Thank you so much, Luisa! I love my new bras! read more

This is the best Victoria's Secret store! Ashley and Tanya are two of the best employees there! So helpful and happy to assist you in anything you need! read more

I love this Victoria secrets the employees are always really nice especially because I always order on line and go to that store to return it's a 35 min drive but always worth it . My closes VS is at Westfields Fox Hills but there's always something wrong with their systems and staff is not helpful at all and I always have to hunt down someone to open the fitting room. read more

GET ME D BRA Before VS opened shop in Hawaii. My friend would ask me to buy her bra's here and bring it back. I reluctantly said "Okay... Fine! So what size are you? D's!? I hope I have room in my luggage. Thank you for this get out of jail card... whatever that means." Of course, I didn't want to shop here by myself so I summoned the help of my friend... It was a fun field trip for me, educational, and very entertaining for her. I asked her all kinds of stupid questions a guy would and she felt insanely smarter than me. Before my excursion, never did I consider chest measurements AND cup sizes in the equation. With all these numbers and letters, Is that why its called Alge-bra? *I just high-fived myself* My body, usually involuntarily told me things I liked but I didn't know why. Is this the secret Victoria keeps hiding? The sales associate we worked with helped me pick up the right color and style for my friend. I really appreciated her full support when it came to support. My friend loved her new bra's. It fit her perfectly. She never showed me tho. Such a one sided deal. Never again! Luckily for me, Hawaii opened up their own store in Ala Moana. My assistance to shop for her twins were no longer needed. However, I will always cherish these moments to help out a friend. Victoria brought her and I closer together and thats what matters most. Friend zone... I mean friendship!!! Thank you Victoria's Secret! P.S. Your store is very clean and smells nice. read more

One of the smallest Victoria Secrets I've been too. Very limited selection of items. read more

I was really upset about my visit today at VS. as soon as I walk in the door an employee asked what I was looking for. I said just browsing. I take two steps and loudly on her radio set she starts DESCRIBING my husband and I and that we are "looking around". Felt like profiling and I felt so awkward. Hint: stop describing guest FEATURES... and why the hell do that in the first place? Unprofessional and creepy! Unacceptable! read more

This VS is super convenient. They have a huge free parking lot. The staff is really helpful. They lead you right to what you need. They have a great selection of underwear and bras. read more

I came in for the bralette sale that they had and during check out I went to a cashier named JESSICA; had a lot of attitude, especially when I politely asked abt the tote bag and water bottle deal and asking about the price she rudely blurted out "THATS TAX MA'AM" (also very sarcastically) -- umm ok you need to calm down I asked the question politely and nicely. Even the lady before me had Jessica giving attitude with her because after her purchase l, she sarcastically told her "Thankkkss Jessica." Anyways I have my things and gifts, but seriously Jessica, what was your deal?? read more

Was in the store for 20 minutes and the store was empty. 1 sales person was speaking to 1 customer. Finally, I yelled out "Is anyone here to help me" A sales girl immediately came out and was very helpful to me. The cashier that assisted me had a negative attitude. Her delivery was not professional or helpful. Most of the time that I have shopped at VS stores in the past have been so sweet, helpful and accomodating. This individual was unpleasant. read more

Left three pairs of panties out of my bag but managed to get them on my receipt. Management had no recourse even though I called same day

pushy pushy sales people would not even let me try on one bra ! kept asking me if i was ok.. i dont know yet sheesh!! haven't even gotten the damn bra on yet!! Too much !! I just walked out. Very helicoptery!!! read more

Finally a VS that deserves five stars. The ladies here are very helpful and I was assisted within moments of walking into store. They are pretty well stocked and had VS clothing that I rarely see at other locations. Came in to redeem my free panty coupon, and they were well stocked with two styles and many colors to choose from, I am a fiend for freebies. The best part of my experience is I did not stand in line but a couple of minutes, I was in and out, this is my go to from now on. read more

Victoria's Secret & PINK - Mango temptation is light and refreshing - Lingerie Near Me - Manhattan Beach, California

This location is a hidden gem. The staff is friendly and helpful. Whenever I need to do a return or exchange, this is my go to spot. i can usually get helped and out within 15 mins. read more

This store was out of stock and did not have all merchandise usually found elsewhere..i went to return a sweater and the staff was a bit hesitant about allowing for the return. read more

This place is a mess! I don't know why the bathing suits are in such disarray. The sizing was all over the place which made it impossible to see if your size was even there. The saving grace is that they were actually stocked in the disposable underwear. But why are the lines always crazy? It never fails. I don't get what always take so long. read more

Basically walked in to purchase on giftcard for my mom for mothers day but still wanted to see if there was anything else around to get. I walked around for 15mins and saw employees about 4 just look pass me and didnt offer to help or say Hi. Even with me directly looking at them. I got off of work and came over here right after 6PM and I was in nice casual clothes with a Macys bag in hand, LV bag on my body. So if they thought I wasnt going to buy anything..then they shouldnt really be judging. But instead they just said hi to the "older ladies" than my 30 yr old self then thats fine ...but honeyyyyy you dont know how much money I am carrying with me. If I didnt have to come here-I wouldnt of but it was for my mom...so I bought the giftcard and left right after I witnessed all that. It wasnt busy at all but thats fine! Ill take my buisness elsewhere next time. read more

Service is terrible if your not a white consumer. I'm often ignored. Store only displays size medium , the large and extra large is in the storage drawers, and that area is messy! If you ask for help to check back stock, they never have those sizes, or maybe it's just that they don't want to check. VS could do better for all consumer. End of review! read more

Great selection of intimate clothing and great smelling perfumes. They also have excellent customer service. I used to work at Victoria's Secret store in the South Bay Galleria many years ago. read more

I hate this location! Every time I come here there is a problem. They didn't have the new T-back bras in stock. So I went to the register and asked if she could order it for me and she looked at me like I was crazy. Then she tells me I can't order two bras and use my $10.00 off coupon, when I do it ever single time. I can only order one bra. I asked for the cooperate office number and she gives me the wrong number. I didn't get her name, but it was this Sunday at 3:30 pm. Today, I went to the Westwood location and like always, I was in and out in 10 mins with excellent service and no problems. Now I know why the Manhattan Beach location is always empty with no customers. I will never go to this location again! read more