Let me tell you a story …read more.. I was planning to go to the mainland for my daughters graduation in December 2015 so since my engagement ring was a bit loose, I thought I should have it resized. I took my ring back to the place that we got the diamond from. I won't say the name of that jeweler but long story short ... They completely MESSED up my ring!! I was so upset upon picking it up that I was crying!! It was not the same ring that I dropped off!! Mind you that I picked up my ring at 5 pm on a Friday night and then they closed. I took the ring home to show my husband and ... I was the first customer in the next morning. Too give the ring back....I sent an email to the owner and he called back my husband making all the excuses in the world. Then we gave him a chance to make it right!! Well a week later he personally called me to pick up the ring ... Guess what? Still crappy ... Still not the same ring that I dropped off ... By this time, I was so upset that I wanted to just throw away the ring... I didn't want this ring no more, it looked horrible and I just hated it!! Well ... Then my boss told me to see Mr. Bill and I did. I literally went there crying my eye balls out. I told him that I hated the ring and I want him to make me a brand new one. (My husband said to do whatever makes me happy...) so I thought if I could have a new new setting similar to it getting ruined then that would make me happy. Guess what? Mr. Bill was totally listening to me and basically told me " you can make a new ring but I am sure, I can fix this ring to your liking" I told him that the jeweler that messed it up tried and it still didn't work. He said you just tell me exactly how you want it and I will do that. He basically said you don't have to waste money on a whole new setting!! I was like ... Wow ... This guy is awesome! He wasn't trying to rip me off he just wanted to see me happy!! So yes he fixed my engagement ring and it came out BETTER than it was when I originally got it!! It was completely to my LOVING So with all that I said so far ... I was looking for a wedding band to compliment my engagement ring ... Want to know where I went? Right here ... Guess what? I got a beautiful wedding band that was everything I was looking for!! Keep in mind ... I didn't know what I was originally looking for and I was hoping that he would tell me what would look nice ... Instead, we showed me all the things I could do and explained everything to me until I knew what I wanted ... He wrote everything down and then told me that he just need to get a quote for the diamonds and he did ... To my loving .... I approved the quote after showing my husband and picked up my ring today!! I am so loving my rings thanks to Mr. Bill. I will NEVER go to another jewelry store for the rest of my life!!! I highly recommend this place to everyone!! Mr. Bill is amazing and once you come here ... You will NEVER shop at the wedding ring store, Ben bridge, Kay jewelers, Robert Palma designs... Trust me on this ONE

Came highly recommended by another jewelry store. I had broken my gold chain and needed to have it…read morerepaired. First place I took it to said they couldn't fix it but recommended WJ Irish to me and they were just around the corner The owner Bill was terrific, and very thorough, measuring my chain, weighing it, etc. Took about a week to get it back. I went to pick it up Saturday morning about 9am not knowing they didn't open till 10am. He opened the door, I paid for my repair which was extremely reasonable and he was incredibly helpful and personable I will definitely go back to him for all my jewelry needs

I sent watch resize project out to three jewelers. Two said they were closed today. But Ted's said…read morecome in, open at 9:00 a.m. I went, friendly service, fast service, did exactly as I asked. Under $20. You can't ask better than that. Mahalo for your excellent service.

Amazing store with great prices and a kind and knowledgeable owner. We always stop by here to see…read moreall the new and beautiful authentic local jewelry.

Update: We just back from our annual Honolulu vacation. As usual, and as promised, I took my gal…read moreto William's and bought her one piece of "good" jewelry. She wanted the "apple green, tear drop authentic Burmese jade" earrings with 14K gold settings and piercing pins. They were kinda pricey, but she wanted them so I bought them for her. A few days later, she tells me that she wants to visit the Honolulu Jewelry Company's showroom because they were having a sale on Hawaiian heirloom gold bracelets. So we go there and she gets supposedly their best price of $3500 for a 14K, 8mm, "light weight" HH gold bracelet. She is going to buy it, but I tell her to hold up because I think William can do better. So we drive to William's place and she looks at his inventory of HH gold bracelets and picks one she likes. He gives it to her for $2700 for a 14K, 10mm, "medium weight" HH bracelet -- she gets a better looking product, wider bracelet, and heavier (more gold) for $2700! She was ecstatic! But maybe I should have let her buy the other bracelet, because she would have used her own money; I had to pay for this one too!

We have gone twice this week and bought both times. William is very knowledgeable and great…read moreservice. I love my earrings and bracelet. Thank you. This is the place to shop.

Met the wonderful owner Alice several years ago. She is awesome and we connected immediately…read more Alice's staff work well together and are very helpful too. I have picked up several beautiful pieces of Jade from Alice. Jade is her specialty, but diamonds are a close second. Located in Kukui Plaza Mall, there is easily accessible parking in the building. Entrance to the parking is from S. Kukui Street. Pro tip: Alice offers validated parking! Take the elevator up to the second floor. Honolulu Company Distributors, Ltd. is tucked in the corner. Get buzzed in, then be prepared to see an array of gorgeous pieces! Alice will also custom make pieces for her clients. If something catches your eye, don't be afraid to ask Alice to create a one of a kind piece for you. IMHO Alice offers her clients amazing prices. I have even received compliments from other jewelers! FYI this is the first time I have visited Honolulu Company Distributors for their Holiday Special Event. I want to kick myself for not attending in the past! Spin the prize wheel to score an additional discount or prize makes her annual a sweet deal! Today I learned about complimentary charms, colors, forecast for 2025 (Year of the Wood Snake) based on your Chinese Zodiac! More importantly, you can trust Alice when purchasing Jade!

Alice, the owner, is the best. I bought a jadeite ring set in 18k yellow gold with six small fancy…read morediamonds. She resized it within 1 day. Her pricing is fair and she her jewelry offering are lovely. I cherish the ring not only for its beauty and unique design but as a reminder of my one of my favorite vacations.

Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

I am happy with them. I ordered a pair of rubber b Swiss straps because I am tired of the oyster…read morebracelet that keeps sliding up and down my wrist because I am a car salesman that works in the sun sometimes. They are a knowledgeable staff and they were quick to install the rubber straps on my Rolex Milgauss. 10/10 would definitely recommend. Will likely purchase a watch from them in the future. Mahalo Honolulu time co.

Great customer service. Respond to my questions with great care for me even though they couldn't…read moreassist with what I had. I really appreciate their honesty and kindness.

First and foremost, I want to call out that it REALLY helps to have done research prior to…read morepurchasing an engagement ring. You should have some idea on what the special person in your life would want and pictures are the best way to get that help in designing the proper ring (if you're going the custom route). This includes, but is not limited to, the setting, the setting material, prong design, diamond clarity/color/cut/size, even other features she might like - and most of all, ring size. Knowing details beforehand made the conversation much more enlightening than I ever imagined. I spent a year sporadically researching options, keeping Moshe in my back pocket - turns out, he was the one I should've went to all along. Back in April, I contacted Moshe since the time was coming up fast. I googled that the turnaround time for a ring was typically 5-6 weeks and I was about 7 weeks out from the day I planned to propose. I needed to get with someone I knew people trusted and that just had a flawless attitude to getting high quality pieces completed - Moshe was my guy. I chatted with him a bit on IG to explain what I'm looking for, got a quick quote, and asked about turnaround time before booking an appointment. When booking the official appointment, you need to provide a deposit (that gets credited to your total cost of the ring). This is when it gets serious so make sure you're ready to commit. When I showed up to the appointment, I was greeted as if I were a family friend. Though I will recommend you inquire about the exact location of their office before you show up. It's impossible to find on Yelp at least to my knowledge and for security purposes, I think it's safe to leave that information out of my review as well, but that's something for you to keep in mind. Anyway, everyone is incredibly nice, they're quite literally like a family. We sat down in Moshe's office where he asked a few basic questions before digging into the finer details about design. I had videos, pictures, and experiences to share (based on discussions I had with my girlfriend). Moshe walked me through the entire customization from diamond size (which I had already picked out prior to the appointment on his website), setting, prongs, and of course, budget and pricing. Most importantly, selecting a date-range for pickup (at least, in my case). After designing, I got to meet Aunty M, who takes payment while Moshe got on the phone to get my order in the queue ASAP due to my time constraint. I was in the process of getting a fresh new credit card for this purchase so I put down a deposit on one card before paying two days later with the fresh one - kind of recommend this since you can end up using these points for a trip later, maybe even your honeymoon, who knows! Come the week that we take off on this trip (proposing overseas), I called up the office to see how we were doing on time. After a bit of back and forth, we agreed on a pickup date one day before takeoff. That meant that I was clear to not only tell my parents it was happening, but to also ask for the blessing of my girlfriend's father. Now that we're back, we downsized the ring by a full size so it'll fit my fiancée's finger better since the hint that I got early on about ring size was actually not accurate. I shared the story of the ring customization with her and let me tell you, it was quite an adventure, but she loves how it came out - it was literally the ideal design. Thank you to Moshe and the team, the ring was perfect thanks to all of you for making it happen. She cannot take her eyes off it now, it's just spectacular.

Very friendly owner is terrific some of the best jewelry designs. Love the pearl necklaces from…read moreNiihau Island.

Awesome place great customer service and fair pricing. My go-to jewelry spot here on Oahu.read more

Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

I've been needing to get my watch resized and my chain cleaned, I've never really known of any…read moreplace that could do both until I found this little stand here on Yelp! The service was quick and efficient, the staff was friendly and had a nice area to wait if you decided to stick around while they worked. The service only costed me about 20$ and took just around 15 mins to complete. When I returned the staff had me try my watch on and it was just a little too tight, so he took it back and made a quick adjustment then and there and gave it back; just like that it was the perfect fit. These guys are very smart and know a lot about jewelry and watches, they are definitely worth the quick stop by if you need any of their services! The only criticism I could think of is when both of the workers are busy at their work benches it may take a while to get their attention, and you might wait a while till they can get to you. I will for sure be back though!