To make matters worse. I brought my car in for outer body damage and left with a severe engine and transmission leak. DO NOT TAKE YOUR CAR HERE read more

Victory Auto Body - Body Shops Near Me - Burbank, California

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Mike was the one who handled the customer service on my damaged vehicle. The car was damaged by a tow service called Angelinos Tow service. The tow service was in network AAA. He made a very difficult situation in getting my car repaired on time. Thank you Mike and your staff in getting my car repaired in a timely manner! read more

Well my car went in after getting side swiped and came out better than even before the accident. Man these guys know their $hit!!!! This car for one is not easy to work on and two the parts aren't always easy to come by. They even have an experienced GM mechanic who has experience with these cars which was a major bonus. They are good at what they do which is evident in their back log of repairs. It might take them awhile to get the job done but it is ABSOLUTELY worth the wait. read more

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Armani and the team at Victory Auto Body are who you want to work with when the unexpected happens to your vehicle. They're professional, super friendly and most importantly they are experts at what they do. I've had my car serviced with them twice and both times they went beyond expectations. My wife had used there services too after an accident and when they were done her car literally looked better than it did when she first drive it off the lot. I've recommended them out to friends and had no fear in doing so. They were also fully satisfied with the level of service and attention to detail with their repair. If and when you may need their service, use them. I accept your thanks in advance. read more

Victory autobody was very helpful when our car got in an accident- They worked with nationwide and were able to get our truck looking like new! The main thing I appreciate about victory auto body is their automated communication system, so you are constantly getting updates on the progress of your vehicle which was very helpful. The staff is extremely kind knowledgeable, something I very much appreciated. They truly took the stress out of the entire situation for us! read more

Victory Auto Body - Front and rear of our truck completely fixed like new - Body Shops Near Me - Burbank, California

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A couple months back a car scratched and slightly dented the left back corner of my bumper. I contacted the drivers insurance company, they left it up to me to choose the auto body shop location. I didn't know where to start looking so I went into Yelp and started reading customer reviews and based on the large number of positive reviews I chose victory auto body & paint. I couldn't be happier, I definitely made the right choice. The day I dropped off my car, Enterprise was called for me right away to get me set up with a rental car. For the entire week that the car was at the shop, I was receiving automatic updates via email estimating completion times, this was greatly appreciated. The day I picked up my car the bumper looked brand new, The paint job matched perfectly with the rest of the car!! They did an amazing job read more

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My car was also hit while parked! What is going on? I appreciated how more detailed their website estimate process was compared to others in the area. Also their estimate itself was more detailed compared to Caliber, who when I called, they didn't even care about the online estimate that I spent valuable time taking photos and filling out, they said just bring the car in. So I have a feeling Caliber lowballed the estimate and would add extra things in person. So I decided to go with Victory, who turned out to be accurate in their online estimate. Repair was fast and car looked good as new! read more

Let me begin by saying that any business that is labeled as essential, and continues to operate during these times deserves our gratitude. I took my 2013 Boss 302 Mustang to Victory Auto Body after a mild collision. I worked with Mike and made clear my expectations and concerns. Mike took the time, even though he was clearly very busy, to listen and assure me my baby was in the right hands. The repair was done in a reasonable amount of time and the results where absolutely amazing. I used to hear people say "...better than new" and I would shake my head in disbelief. However when I saw my freshly repaired Boss I instantly understood what they meant. My car only has 18k miles and is garaged, and taken care of on a OCD level. It looked better than the day I brought it home full stop! The color match was spot on as was the graphics application. The finish was superb, it looks and feels like glass! To say I am completely happy with the repair is an understatement. Thank you Mike, and all the crew at Victory Auto Body! This car has been my escape pod during this pandemic and you brought it back to me more beautiful than ever! read more

Victory Auto Body - Passenger side repair. New fender and door skin. Paint was blended down entire passenger side. It's perfect! - Body Shops Near Me - Burbank, California

I just want to say thank you for everything . My nephew crashed my car while I was out of town and Mike made everything so easy ! Great customer service !! Everyone was so happy . read more

JOHN AND MIKE ARE THE BEST. VERY TRUSTWORTHY AND HONEST, FELT LIKE THEY TRULY CARED. My catalytic converter was stolen and the order was on backlog from the Toyota dealership. Mike and John (probably more) did their best to communicate with the dealership on the arrival of the part and kept me updated. John even gave me advice on how to be safe with my prius, lower my deductible and at least deter thieves from stealing it again. He recommended another shop in Burbank that put a chain on my 'cat' which they did well for $200. To replace the 'cat', I only paid my deductible and they even helped me out for FREE when my rental car got a couple of scratches. Thanks again! read more

So my wife (God bless her) put a really nasty dent and scratch on my Lexus when she ground up against a concrete column in a parking garage. So I had the unenviable task of trying to get it fixed and pay for it out-of-pocket. I went to a number of autobody shops and got incredibly discouraged at not only the price but this awful sense of dread that no matter where I went, I was getting screwed. Every place I went to not only had a drastically different price, but also a different method for how they intended to fix the damage (All insisted I buy a new or used door molding which would have cost several hundred dollars). By the time I had gotten all of my estimates, I didn't know what or who to believe or what to do. I came across the Victory Auto Body on Yelp in an unusual way. They were referenced as an "honest" business in a critical review for one of the autobody shops I had visited. I took that as a sign. I arrived at the shop and I was greeted by The Owner - who could not have been nicer. He told me straight up that buying a new or used door molding would be COMPLETELY UNNECESSARY, and that he could fix the car door without it - saving me several hundred dollars. To his credit, he's the only person out of everyone who I got estimates from, that told me this was even possible. He quoted me a fair price for the work and told me that he could turn it around in 48 hours. So I left my car in his hands. Before I left, I asked him, "Can you really fix this without the molding?" And he replied, "Brother, when I'm done with this car, you'll never know it even got hit." And he wasn't kidding. The work is stunning. From start to finish, my experience at Victory Auto Body was better than I could've imagined. You simply cannot put a price on honesty and integrity, and when you find it in any industry, you're a client for life. And that is exactly what I have become for Victory Auto Body. read more

Victory Auto Body did an excellent job on my 2013 Infiniti M37 Sport!! When I picked it up it was super clean and shiny and all the new parts (bumper, lights, grill) looked amazing, as well as the paint job. The body shop provided consistent communication and updates through email. Armani was super nice and reassured me they were working hard to get it ready especially when the parts were taking longer than expected to come in (something beyond his control obviously). In the end the outcome was definitely worth the wait!!! I will definitely recommend Victory Auto Body to anyone!! Thanks Armani!! read more

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I can always rely on them to get the job done! They never fail me. My car looks and runs as tho nothing happened to it. Thank you so much! read more

Victory Auto Body - Once again another great job done by Victory Auto body! - Body Shops Near Me - Burbank, California

We were involved in a Hit and Run and the repair was a 100% on us. Victory provided a fair estimate and the repair was spot on. Great people to deal with and we have used them for 3 accidents in the last two years (none of them our fault). Give them a try if you need to get your car fixed. read more

I never thought I could be so happy from getting my car repaired! Victory Auto was the highest rated and first recommended shop on the insurance site and I completely understand why. Everything from coordinating my rental to making time for my car was seamless, quick, and everyone was so kind! Despite how busy the shop was, they frequently texted updates, made calls to keep me in the know, and got my car back to me in a few days after the entire bumper needed replacing! Mike made sure they used only OEM parts and not only washed but also detailed my car before I picked it up. I could not be happier with the work, communication, and lovely people behind the desk as well as the efficient, detail-oriented mechanics. The day I got my car back was the highlight of my month and everyone was smiling with me. Fantastic work and I recommend Victory Auto to anyone in the LA-area. read more

This is my second review for Victory Auto Body, as I took my car there (again) for repairs after an accident. Like last time, they did an excellent job. The service is very professional, start to finish - for example, you can opt to receive notifications on the status of the repairs. And, they got the job done very quickly. Plus, they returned my car, washed and waxed. I want to thank Armani and the rest of the team for their continued great work. read more

Amazing service. My vehicle was hit by a semi truck while parked at my office, they're out of state- you might think it's going to be a major pain getting this resolved and fixed... I couldn't have had an easier experience with Victory Auto Body. Michael was on top of things from the beginning- estimate, dealing with their insurance, updating me on me vehicle, I came away very impressed. I just picked up my car, it literally looks brand new- they even cleaned the inside. The wheels and the rest of the vehicle were detailed as well. The level of care and service is top notch. read more

This was my second time to take my Camry in for repair. Micheal was so helpful even before I step in the shop. He set up my rental and even had it drop off and pick up from the shop to avoid hassle and human contact during this pandemic. He kept me on the loop throughout the repairs with emails and phone calls. The repairs were even completed 2 days prior to the quoted day, which was really nice as it was right in time for my birthday. He had up complete pick up and drop off of my car from my apartment to complete the wheel change that wasn't done in prior repairs and even gave me a tire change completely free of charge. I recommend this place and Micheal. It's been a pleasure working with him. read more

I couldn't be happier with the work they did on my car. I unfortunately side swiped a truck on the freeway and both of my driver's side doors got pretty damaged. But now it looks like my car was never in an accident. Armani and the rest of his team were very kind from start to finish and I got updates via email very frequently, so I never felt out of the loop. A huge plus is that they gave my car a complimentary wash/wax and vacuum. My car was pretty filthy upon bringing it in, but now it looks brand new. Again, I couldn't be happier! Will definitely be coming back if I ever need work done in the future and will be recommending Victory Auto Body to my friends and family. read more

Simply the best, really helped me out, mad car look great You're simply the best, better than all the rest Better than anyone, anyone I ever met I'm stuck on your heart, I hang on every word you say Tear us apart, baby, I would rather be dead read more

I had an issue with my side view mirror and took my car in to Victory Auto Body for a replacement. Rather than have me order a new mirror (which I assumed they would have to do) they let me know that it was actually a simple solution and fixed the small issue on the spot without charging me. Really friendly, honest service and I will definitely be taking my business here in the future for any auto body needs. read more

I am really glad I chose to have Victory Auto Body (VAB) to fix our vehicle. From the moment I made the call everything went perfect. My insurance gave me a list of body shops and VAB is by far the best. John helped from the very first time and accomodate us on a timely manner to bring the car to get the bumper fixed. When we brought the car John had an amazing customer service and Derek followed up with status of the repairs with awesome customer service as well. I really hope I do not need a body shop anytime soon but believe me when I say that VAB is amazing. I will not hesitate to bring my car again if I need their services. Thank you John, Derek and staff, you guys rock!!! read more

Last week I picked up my Rav4 from Victory Auto Body and I've never been happier about repairs done to my car! I was rear ended and had significant damage to my bumper and lift gate. Victory Auto's communication between myself and my insurance provider was excellent. They even called my car rental location and arranged for them to quickly come pick me up after I dropped off my car. Mike broke down everything I needed to know about the repairs being done. And he was always quick and courteous when I called about any other clarifications. Not only did they repair the damage well, they touched up a few other paint nicks and scratches while my vehicle was in their care. They super cleaned the inside and waxed the outside- better than some carwash detailers I've been too! While the repairs itself were perfect, it was these other little touches that have me giving this business 5 stars :) I went in expecting some basic repairs but Victory Auto Body went above and beyond with their service. Can't recommend them enough! And thank you to Mike for taking care of everything. He's awesome. read more

Brought my car in after a minor fender bender. The shop was absolutely slammed with other cars and jobs but they made it happen. Mike and Cheryl helped me and were kind and informative despite being overworked and understaffed. The job took longer than expected (three weeks from drop off to pick up) but I would rather wait longer and know that I'm giving good people business! I had to pick my car up before Mike got a chance to have the team detail it, however he very kindly offered to detail down the road when I have the time. read more

My car was rear ended and needed extensive care. The mechanics at Victory Auto Body took great care of my car and I got it back just in time to go back to school. Thank you, guys! read more

Great service and communication every step of the way. Never had this kind of communication from a car body shop. Excellent. Their work is top notch as well. My car looks brand new! Thank you for doing such a great job. Definitely worth going out of my to review this company since they really work hard at customer service and it shows. Now I know why they have so may 5 star reviews. read more

Got some fixes needed. I'll be stoping by soon. Hope all is well during these crazy days! read more

Victory Auto Body - I'll be stopping by soon. Got some fixes needed. Hope all is well during these days! - Body Shops Near Me - Burbank, California

Reviewing a body shop is something, no one ever really wants to do right?!?! But when a moron driver slams into the back of your parked car and leaves the scene, which in the city of Pasadena apparently isn't a "hit and run" if they find the driver (thanks to a witness) and they say they "didn't know they were supposed to" ... What's left, but for you to be stuck dealing with the aftermath for nearly a month? My venting is now complete... I had to go through my insurance and found myself at Victory Auto Body after an extremely tiresome morning at two other body shops. I was referred to Armani from the second of the two body shop visits on the morning of 1/8 a couple days after this unfortunate situation occurred when the other shop was backed up for 2 weeks before they could even begin repairs. Armani was phoned and answered promptly to say send her over! I arrived to his friendly greeting and he assured me his guys would be to work on it by 2P that day. $6,400+ in rear damage and 18 days later I received my car back. Unfortunately I discovered a few hours later that the rear brake lights, turn signals and trunk light were not working. I returned the following Monday afternoon and the brake lights and turn signal issues were quickly resolved however the trunk light still was not working. Armani sent someone to my home to work on it for a couple hours but he was unable to resolve the problem. I had to bring my car back in, but patiently agreed to wait until the following Monday since it was only an interior trunk light and not a huge deal. I returned the following Monday and Armani covered an Enterprise rental car for me for the day while they resolved the issue. All in all it's never fun to deal with a Body Shop in my opinion unless you are customizing a vehicle or doing something fun with a car (which I wouldn't know the first thing about) but Armani and the crew here at Victory Auto Body made the process as painless as possible. His staff, including Michael who I also spoke with several times over the phone and in person are all friendly and a delight to deal with. I can be extremely annoying, curious and persistent in wanting up to date info, especially in a situation like this - I tried to scale it back a bit but I did call Armani at least once, perhaps twice a week to check on things - he never seemed irritated and was always reachable, if he wasn't Michael was and I was always up to date on the process and status of parts and work being done on my vehicle. I'd highly recommend having any body work done on your vehicle done at this shop. I of course would prefer to never have to go back here but if you need a place they do a good job. They also have a relationship with Enterprise Rent A Car in NoHo (Lankershim) and will have you picked up from here which is extremely convenient. I also appreciate very much that I never had to deal with returning my rental to Enterprise, I was able to leave it with Armani at the shop. This saves some time, although some may not be entirely comfortable with this option - I was and called later to confirm all was ok with Enterprise. Thanks again Armani and Victory Auto Body for having me back in my vehicle with a life time guarantee on work in less than a month from the crap ass morning when I discovered my car had been run into. read more

Finally found my go to place for all of my auto body needs. It feels good to finally have a shop that I can trust in every aspect that delivers on all promises and the end result speaks for itself. I couldn't have asked for better service. Ownership and staff were extremely professional honest and Fair! They communicated with me every step of the way and got the job done in a timely fashion And gave my car back in pristine condition. You'd be doing yourself a disservice going anywhere else take my word on that!! read more

Great service from Victory Auto Body! I didn't think that it was possible for my RAV-4 to look better than it did pre-vandalism, but it did! Armani and his team did a fantastic job with the repair, even detailing the interior. and providing status updates. Definitely recommend. read more

Great service. They returned my calls quickly, were easy to schedule appointments with, and were all around easy to work with. Took about 2 weeks to get minor damage on my door and front bumper fixed which is about what I'd expect. They even cleaned my car before returning it to me! read more

I always use Victory Auto Body whenever I've been in an accident. I wouldn't go any place else! Excellent customer service, efficient and quick; they do a stellar job making your car look good as new again! Thank you Victory Auto Body! read more

Thank you Armani and Victory Auto Body for such great service this afternoon. My VW decal on my trunk came off and the adhesive was still here and not coming off, no matter what I tried. Armani was nice enough to assist me with my issue and got it off right away. Thank you Armani, you made my day. Cheers to you and Victory Auto for such amazing service! Dawn R. Burbank, CA read more

Three weeks ago, my car was hit in a parking lot and the person responsible unfortunately didn't leave a note. I decided to check out a couple of auto body shops in the area, all shops that were recommended by my insurance agency. This shop was on my list and after speaking with Armani and visiting his shop, I decided to take my car here. The space of the shop isn't the most spacious, cars are parked tight together and are double parked. Clearly, many people take their cars here. They have a gate that they close and lock at the end of the day, so that made me feel safe bringing my car here. Armani is incredibly helpful and very friendly. He was very straightforward and got right to the point, which I appreciated. When I brought my car in, Armani handled calling the rental car agency, Hertz, and they arranged to have someone pick me up at the body shop. The same happened when I picked up my car, it was very convenient and easy. They did a great job with my car. The dent and scratches were repaired and they even touched up a dent that I sadly have on the other side of my car. They made my car look beautiful! They washed it and cleaned the entire interior, floor mats, controls, seats, etc. I am very happy with their work. For payment, they accept debit and credit cards, no personal checks accepted. FYI. Hopefully my car doesn't get hit again (fingers crossed), but if it ever does, I will definitely take it to Victory Auto Body. read more

I was referred to Victory Auto & Paint from my ins. company after getting into an accident. I was a little apprehensive at first. However, Mr. Armani put me right at ease. I left my car on a Monday and it was ready a week later. Armani and his staff did a great job on my car!!! It's as good as new. I would highly recommend this shop to anyone. Thank you again Armani :) My car looks great!! -A very satisfied customer!! :) read more

Victory Auto Body - Looks great!!! - Body Shops Near Me - Burbank, California

I got into an unfortunate accident in October 2013, and my insurance company took advantage of my naiveté and referred me to a shop in their "CARE network"--Victory Auto Body. Yes, customer service and communication is great, and it goes without saying that you cannot rush a good work product (my car took over a month to be repaired). So then, does that mean all vehicles who leaves Victory Auto Body ends up in an [excellent] condition that closely resembles the vehicle to how it was prior? Not necessarily. To my horror, many of the reattached parts were misaligned, silver-colored tape was obviously used as a cost-efficient alternative, etc. SAVE YOURSELF THE TROUBLE AND DO NOT COME HERE!!! read more

I got referred to this autobody shop by insurance company. My car was damaged substantially and I was really concerned and called them several times. After two weeks my car looks like brand new. Special thanks to Armani for patience and for answering my calls and questions. Last, their update message "Your Nissan is all fixed and ready to come home!" made my heart melting. Good luck to your business! read more

Chose this place for my auto repair based on the positive Yelp reviews, and couldn't be happier. The Yelp reviews were so consistently good that I started wondering if all the reviews were legit. Luckily, my experience was in line with what all the positive reviews reflected. Victory Auto went above & beyond so here's one more 5 star from another happy customer. read more

I took my 2019 Tiguan in after a rear-end accident. Victory Auto Body repaired my car with genuine parts, a perfect color match, and in a timely fashion. They even fully detailed inside and out before I picked it up. I highly recommend! read more

Excellent customer service! All staffs are so nice and professional. I was so happy with my car. Great work. Definitely recommend this auto shop ! Thank you Michael, John and lady staff :) read more