I had a broken side mirror (the entire assembly, not just the mirror) and got a few quotes from different shops around town. I had heard great things about Victory Lane and had several positive recommendations, but had completely forgotten about them until I happened to drive by one day. I pulled over, gave them a call, explained my situation, and they told me I could come in right then for a quote. I turned my car around, and within just a few minutes, they had looked at it and given me a quote that was lower than the others I had received. It was around the 4th of July, so it did take a little longer than I had hoped to get the parts in and have the work completed. That said, the wait was absolutely worth it for the excellent service. When I dropped my car off in the morning, they even offered to drive me wherever I needed to go. When I picked up my car, the mirror looked brand new - and they had also taken care of the scratches on the body from the mirror scraping against the car. I was so impressed with both the customer service and the quality of the actual body work. Hopefully I won't need any more body work anytime soon, but if I do, Victory Lane will absolutely be my first call. I would definitely recommend them to anyone looking for a trustworthy, reasonably priced, and genuinely helpful auto body shop! read more

I went in with a ruined back bumper in which needed to be serviced for a completely new bumper, they fixed her up and made sure I didn't leave until it looked BETTER than before. Looks great. I got exactly what I needed and the price was great. read more

Recent body work done here on separate vehicles. Great responsive and friendly staff. Quality outcome in a timely manner. Whew! read more

I highly suggest! I brought my 15 BMW M4 in for a full repaint and dent removal. Of course the timeline of repair is long due to a very big job but I can tell you this shop knew what they were doing. My sports car looks still til this day very brand new. The service is friendly, the price wasn't outrageous which made it for fair for me, and the attention to detail is just amazing. I have recommended multiple of my friends to this body shop and they have met their satisfactions. Victory Lane has brought me to my finish line for sure! read more

Victory Lane Auto Body - Body Shops Near Me - Washougal, Washington

There is a review with one star amongst many, many five star reviews. I read that review and couldn't disagree with Julie W. more. Marcy and Sundance were kind, helpful and did an amazing job. They were straight-forward with what I needed done and treated me respectfully. You don't need to listen to my review, but don't let a bad egg ruin someone's excellent reputation and steer you away from a classy, professional business. I will be a return customer! Thanks for the fine work. read more

My parents got into an accident with a deer. Sundance was able to get me in, inspect the car and write a quote quickly. The customer service was wonderful. And everything was handled very quickly and very professionally. I hate calling the insurance adjuster and going back and forth. Sundance was able to set everything up perfectly and keep me on schedule. read more

When I asked the woman why the estimate was a higher I was told "All car places do this" Not the most friendly person. When I refused to have my car fixed they left me with the $100 part that they can't return because they get a "re-stock fee" How about I pay the restock fee which I'm sure is less that $100? All a bunch of bull. They know how to get you one way or another. I don't care to do business with people who treat you like an idiot. read more

I took my 2021 Lexus RX350 in for some paint repair damage which required removal of driver side door and front quarter panel and drop the front bumper. Needless to say I was- a bit anxious wondering if paint would match and car would be put back together correctly. Well they did an amazing job and I could not be happier. The paint looks great and all of the electronics work properly as well. I highly recommend this place for quality work, excellent painting service and fair market prices. read more

From start to finish everything about my experience was top-notch! Not only was the estimate more than reasonable (had another estimate that was twice as much); they were able to correct an item that saved me money! So, great- I've never has such an honest repair shop. They quickly got me in for an estimate and repairs, everything was done on time and my car looked fabulous when I picked it up. I cannot say enough about how friendly, honest and expert everyone was. They get five +++ stars! read more

Victory Lane Auto Body, a place of many services. Work quality, exceptional. Every job, a testament. But be warned, it costs. An arm and a leg, perhaps. Worth it? Yes. read more

Love my experience at Victory Lane Auto Body! I felt that John had my best interest and listened to my concerns. The front desk was really great! Always a great attitude and smile.., This was a great and smooth sailing experience. I will refer family & friends, and anyone else that appreciates a small town kind of customer service. My repair was done flawlessly read more

Horrendous on every level Do not go there Horrible work, service & management Owner is full of it read more

Went in to get new front and rear bumpers painted. Did a really good job and very nice and communicative. I really wanted to love this place. But after paying thousands and after 6 months, the new paint started flaking and chipping off all over and they refused to fix it. They blamed it on the primer that was on the bumper. Any good paint shop would have re-primed it. Their site claims to have warranty on their paint work and they still refused to fix it. Would not recommend any paint work done here. Go to someone that knows what they are working with and warranties their work. read more

This review is a tad overdue but I had a pleasant experience here. Obviously everything would be less expensive if you bought parts and did the work yourself, or a friend did but I try not to think like that. Automobiles are not my area of expertise so although I think it was expensive to get the work done, it had to be done and they made it a seamless process for me. I called on a Friday re: brake, rotor, caliper issues and they got me scheduled right away Monday morning. I live and work out of my vehicle so repairs can always be a bit challenging to navigate but they were incredibly accommodating in that aspect. They allowed me to stay on the property Monday night while they waited for more parts to arrive on Tuesday. All in all, I would recommend them for service and I would go back. read more

I was in an accident, and although it took some time to get my car in for repairs, Victory Lane was absolutely fantastic! My experience with them was respectful, communicative and helpful. It was a pretty large repair and I knew what was happening throughout the entire process. They gave updates every Thursday like clockwork, they were kind and answered all of my questions. Sundance was great to work with, their office staff was wonderful and the repairs were expertly done. I would recommend them to anyone if you want quality work. I am so happy with my car and they went above and beyond to ensure I had a good experience! This is the kind of service everyone deserves. read more

They do a good job at a reasonable price. Thorough and conscientious. I've used them several times and they have never failed to satisfy.

If I could give more stars I would! Even at the time of my estimate, they were very descriptive on what they would have to do to fix my forester. I dropped it off on a Sunday night expecting it to be done on that following Tuesday. I was given a call on Monday saying it was already done. They did an excellent job to this car and a previous outback that we took to them a little over a year ago. EXCELLENT customer service and keeping me informed and updated. I will never take my car anywhere else for any auto body needs that may arise in the future! read more

fake 5 * reviews are deceiving. Unethical and misleading behavior. Told that I needed to sign a repair authorization in order to receive an estimate. Nicole their representative attempted to bully into signing the repair authorization "in order for them to look at it" Buyer beware. read more

Got my car back from them today after them having it for a month. They left my convertible outside w no top on it and it was filthy. Have paint chips on my trunk that we're not there before. Scratch in one of my windows. The hood is not on correctly and not lined up. So disappointed. read more

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First of all the owner and the girl that work at desk are a joke . How are you in business. Rude ass girl . Finally letting this out now after a month they fixed what they needed to . John said he would do touch up my front bumper . But when it came time to bring it in my girlfriend asked him about it . His words was I don't remember saying that and that he didn't recognize my car . When my girl told me that I called him right away. Asked him why the change . He said he needed to bill insurance or me ... That pissed me off . Then next day I get told that my insurance didn't wanna cash me out because the girl at front desk told them that all we wanted was the money..?!WTF. So what . And what gets me is that it went from 2400 to 32 something. I can't cash out but you can charge my my insurance more . And this was for a back bumper on a 2015 is F Lexus . For what you charged you should of touched up my bumper . Or the whole car for that price . You guys are a con . read more

I had had some insurance work done through Victory Lane a few months ago after an accident with my wife's Jeep. It was done quickly and professionally with no hassles. When I had mechanical difficulties with it this month, Victory Lane was the first place that I thought of. Throughout our recent repairs, John provided us with updates and was never too busy to let us know what was going on. When one of the parts that was put in ended up being defective, he got a replacement and put it in on his own time in order to get our car back to us as soon as possible. Generally when working with auto repair businesses, I feel like I am only an invoice to them and am treated accordingly. Not with Victory Lane! Here, I feel like they are representing me and my best interests. I cannot recommend this business enough if you are in the Camas/Washougal area. read more

They did a professional, quality job on my repairs. These nice people communicated at major milestones and even came in on a Sunday to get my car back to me. The results are excellent--even better than I hoped. read more

I brought a trunk lid in for these guys to paint. Most of the places I went to didn't even want to talk to me because the job was so small. The guys at Victory Lane took interest and treated my small job with the same respect I assume they treat every job. The turnaround time on the part was lighting fast and the paint job was flawless. Even though I didn't have them blend the paint job into the rest of the car they managed to get a perfect match on the color. These guys are super fast, super good and very competitively priced. I will certainly be back. read more

I hit a deer in 2010 and had the damage repaired at Victory Lane. Several years later, places on the hood had started to crack and peel. I took my pickup and a copy of the original insurance estimate (State Farm) to John at Victory Lane and asked him if he would share the cost of strip and repaint. This was a 10 year old warranty issue, but he said that it looked like their fault and that they would cover the total cost; which they did. I appreciate businesses that stand behind their work. read more

I have been coming to Victory Lane for over 15 years. I would NEVER go anywhere else! John and his crew truly have your best interest. They work well with all of the insurance companies and take care of everything from beginning to end, providing excellent communication throughout the process. They are friendly, professional and most of all provide me with the confidence that they are going to do what needs to be done, whether it be a 5 minute or a 5 day job, to restore my vehicle to its original state. John looks out for you, not the insurance company! read more

Did a very nice job repairing a fender bender for me. Unexpectedly detailed the car while they were at it! A big thanks to John! read more

had three claims including roof and hood from the ice storm. Car came back perfect. I can say no one could tell what was fixed and what wasn't. Great shop! read more

Awesome service! Called to make an appointment to have a broken alternator belt and the possibility of other problems fixed. I was able to drop the car off same day instead of needing to make an appointment for a later date like most auto repair shops. The problem was fixed quickly and I didn't have to pay an arm and a leg for labor. I will be bringing all my future auto repairs to this shop! read more

We had a big problem with our 2012 black Tahoe it got the paint burned by car toys who decided to wax it with the wrong product so John at victory lane and at the time Stacy did a lot to try and help us to fix the problem But with lots of false promises we would call and they would say our Tahoe was going to be done within 24 hours which a lot of times would turn to another week or 2 it was a 3 month process it was all going well until the end when warranty was still on the Tahoe for a part in the back it was not put on correctly after the paint job so we went to see John and he told us it was not under warranty when it was. So we called him to show him it was not attach correctly we went in to have him fix it he said he ordered a part so we call to have the part put on in he said it was no longer under warranty and he told us on the phone we will beginning to piss him off which was so unprofessional we were nothing but kind to John I give them a one star because of the way we were treated it was very unkind and unnecessary we were lied to about them ordering a part they never ordered I do not recommend them they take forever to fix your car and in the end when it should be under warranty and we were told it was it was not under warranty and there are few parts on the Tahoe that after being taken apart never were put on correctly. read more

I was on a road trip in the area when I realized that some recent work that I had done in Los Angeles was faulty. The holidays were approaching so I was anxious to find a local place that could do the work before everything shut down. Victory Lane was not only happy to help on short notice but they also offered insight over the phone over what might have gone wrong as well a quote within a few minutes. After I dropped off my car there that evening, the place in LA that had done the work offered to send a Washington-area technician out for free to fix the issue. I called Victory Lane to see if they would mind having the other technician on the property to save me the trouble of having to arrange to move the car to somewhere else. They were so accommodating and even called me after the other technician left to let me know that I was clear to pick up my car. I was so grateful for their flexibility and willingness to assist me in a pinch. If I hadn't gotten help from the LA shop, I know that these people would have been on the ball with great work and friendly professional service. read more