My Event was at the end of August 2024. Highly recommend this family business…read more Service: Communicative attentiveness, availability was great. The game coaches were excellent and their professionalism, service and cleanliness were top notch. Guests absolutely loved the snow cone machine (8 flavors) and were served by the game truck team. They provided about 8 chairs for exterior gaming. On a hot day, I suggest putting up canopies for the "extras" you may order from them, plus guests (parents) who might want to hang near the truck. GameTruck: The truck/trailer needs at least 3 car lengths of space in front of a residence. Game selection was excellent across all platforms and satisfied 6yo - 14yo players. Cool mood-setting RGB lighting in the interior. Clean and excellent condition physical space and hardware. Mixed feedback from guests about the A/C but my b-day boy said he was perfectly cool. Service Acquisition: Business was conducted 100% over the phone. Told owner that my discovery and background knowledge was via Yelp. As such, service area limitation premiums $$ and travel fees were not referenced nor communicated in the procurement conversation. The business educated me about them after invoice was provided. Please ask for the distances as they differed - at the time - from the website I was told about on payment day (event day).

Rented the gamer truck for my son's 9th bday and it was a hit! It was way bigger than I thought it…read morewould be and so comfy and spacious inside that this comfortably accommodated about a 20 kids room it's room to spare. The inside was nice and cool on a hot day, and the outside had shades that made it easy to play and view the screens too. The set up and service was top notch. Staff was super professional. And cost wise it's about what you'd pay for any bday bash service like Lazer tag, petting zoo, etc. highly recommend!

This location is pretty great!!!…read more I always come here because the staff is super nice and they usually have a lot but but I appreciate the business

Disrespectful actions by a management position to a paying customer. Never in my life have I been…read moretold to leave a mall store or anywhere for spending $80 dollars corporate GameStop : look into this branch Please. There's not much of a worse candidate to be the voice of a branch of operation than one who doesn't help at all in servicing product related questions, begrudgingly rings you up and then when you mention they could have been more helpful - they raise there energy and tell you to "leave the store ", "now" and "take it up w. Corporate " - these words from the shift manager as he pointed at the door for me to exit. - but this is what occurred and by the reviews here happens often at this store. I don't know how William and Gabrielle whom are the face of this GameStop branch are left to be in charge of representing the GameStop company , but hoping this post will save someone from walking in this store and just buying elsewhere or online instead. Save yourself being treated like this as a good paying customer.

My husbands PS5 was getting stuck on a black screen after saying it would restart after "repairing…read moreconsole storage". We went to geeksquad first, which apparently no longer sends out consoles to Sony for repair. And then we went to GameStop, where we were told that they do not do repairs either. But the workers at GameStop highly recommended Videomen. That is how we came to know about this location. I came to Videomen with my husband after calling and explaining the issue that we were having with my husbands ps5 slim. My husbands first impression was very pessimistic, simply because the location looks like it hasn't been updated in years. We went in and met Tai. Tai is the only one working in the store. I believe it is his location. He explained he would try his best to fix the issue, and quoted us a price for the repair. He said if he wasn't able to fix the console, he would only charge $25 for his time, which we found very reasonable. Tai told us to give him a call in hour for a report on his progress. We left and my husband was still very doubtful, saying the store was empty, and outdated. I told my husband that it looked like Tai and the Videomen location had been there for more than 20 years, working to repair electronics. I told him, I put my faith in him much more than a kid working part time in a newer store. After an hour we called again at 5:00pm, well past the store closing time. But Tai answered the phone to let us know that he was still working to solve the issue and would need more time. We understood and agreed to give him another call back in an hour. Tai ended up giving us a call around 6:00pm letting us know the console was up and running perfectly again! He asked if we wanted to pick up tonight or tomorrow. I let Tai know we were about 25 minutes according to GPS and he agreed to wait for us to pick the console up from his store. When we arrived Tai was very communicative. He connected the ps5 for a monitor to show us that the console was up and running smoothly before he explained all he had done to repair the console, and the likely reason it failed to work in the first place. He told us he let the console run for about 45 minutes to make sure the issue didn't arise again. And literally explained everything we needed to know to prevent the issue from ever happening again. Now, My husband is in a much better mood since we have received the working PS5 back from Tai. And we 100% recommend him to anyone and everyone in need of an electronic repair. I definitely recommend calling beforehand to speak to Tai, verifying that he will be in the store. And to communicate the item you need repaired plus the issues you are having with it. It's very rare to see a mom and pop shop still standing, and I am happy I was able to support this gem in my community. We will definitely return for any future repairs our family may need, And will proudly refer Tai at Videomen to anyone looking to repair their gaming console.

I've had a disappointing experience here at Videomen and have been holding off on writing my review…read moreuntil now. I took my childhood Nintendo DS Lite to Videomen to get the top screen fixed as it was broken. I've been waiting for years to get the screen fixed and was excited to finally see it happen. When I came to pickup my DS, I noticed there was a popped pixel on the new screen. I told the guy who was working there who I think is the owner that there is a popped pixel and if he could install a new screen. He said he couldn't do that and all replacement screens have popped pixels. I ended up paying and still have a defective screen. I would never come back here or recommend this place to anyone.

This is not a real gaming truck vendor, this is a scam. The vendor requested a $200 deposit and…read moreconfirmed the "booking of a gaming truck", then on the day of requested a $250 refundable insurance deposit before he would arrive. Vendor NEVER showed up, even after confirming that he was "15 minutes away". Not only did he not show up and ruin my son's 10th birthday party but he also did not refund me and stopped answering calls or messages.

From the owner: With our incredible video game truck, we bring the excitement right to your door…read more State-of-the-art consoles, the best games, and a safe, supervised environment. Guaranteed fun Parents have peace of mind 100% unforgettable Book today and give your child the best day of the year! #UltimateMobilegaming

Crappy distribution company with schlocky producers/project managers/production coordinators who…read moreare very bad at communication (they ignore pretty much everyone) and often don't do justice to the TV shows/films they release. I even know of some "big stars" (or, who were formerly) who tried contacting them about collaboration on special features or other bonus items like commentary tracks on their products and Image usually just thumbed their nose at them or ignored them. They also don't communicate with other websites that give info about soon-to-be-released DVDs (which is stupid, because those sites are helping them to get more revenue.) DVD special features are often poorly presented and menu designs often bad. I'm by far not the only one who thinks badly of them. As my colleagues and I have sometimes joked, "Blame it on the hamsters over at Image." I try not to buy their products. Unfortunately, because they have licensing for so many products, it's sometimes hard to avoid. Don't invest your money in Image, if you're thinking of buying any of their stock.

I hired totally rad parties for my son's 7th birthday party. It was a total hit! It typically…read moresounds like a boys theme. But we had a bunch of girls there as well, and they were kicking butt! Being that 10 kids are allowed at a time to do the nerf wars, i wanted something else to entertain the kids. So I had them bring out the large yard games. That kept everyone else entertained while they were waiting their turns. The young man that set up the nerf station and dealt with the kids really did a great job. The kids all respected and listened to him. Also, i had made a playlist of music. Turns out i didn't even need it because they brought music that went well with the nerf battle! Dimitry, the owner was a great community. With quick responses. They were prompt showing up and it was all super easy. Highly recommend!

Great execution, lightning fast responses. My son's 8th birthday party was a big hit!read more

They customized a beautiful piñata for my daughters birthday and arrived on time with the jumperread more

Very very rude costumes service I called over some table covers I wanted to rent I told the man who…read moreanswered to give me 20 minutes that I would call back And he told me in Spanish in the rudest way " then you know what find another place don't waste my time " Horrible unprofessional attitude