I'm so grateful for the customer service and overall service provided by the business. After the…read morefirst few rains in February, I noticed two areas of leaks in my roof and immediately searched for a local, reputable company. I worked with Johnathan for the initial estimate and he was kind, thorough, and supported me through every phase of the repair. The pricing was reasonable and the crew did a good job. They even found dry rot that needed repairing, which we would have not known, had it not been for their attention to detail. Unfortunately, there was an issue with the repair, but after speaking with Alex directly, another crew was sent the following business day to correct the issue. I would highly recommend working with the business based on their affordability, timely repair, and excellent customer service.

For the last few years, I have watched almost everyone in my neighborhood get their roofs redone,…read moreand a while back one of my neighbors hired Alex Perez Roofing. They stood out. They appeared to be working harder and faster than any other roofing crew I had seen, and they got the job done in 3 or 4 days instead of the typical 5. When I got a letter from my home insurance company stating that they would cancel me if I didn't get a new roof (the same thing has happened to most of my neighbors, I suspect), I called Alex Perez Roofing, plus two other companies for comparison. Alex himself came out, and he spent a long time talking to me and my partner about the job. He answered all of our questions. He didn't have a slick sales presentation like the other two roofing companies that we called. As a former roofer himself, he was more focused on explaining the dynamics and the work of the job, rather than trying to get us to agree to a a top-tier "premium roof package." Unsurprisingly, his bid came in lower than the other two companies I called. In an apples-to-apples comparison (50 year warranty, special venting at the top of the roof line) his company had the best value. His guys showed up on time, worked hard, were very polite, and left the job site clean. On the office side, Alex's staff kept me well-appraised on where we were in the process, and when invoices were due. When additional dry rot was discovered after the roof was pulled off, his office staff emailed me a comprehensive report and photos, and they had a lengthy phone conversation with me about it at my request, ensuring that all of my questions were answered. Alex also dropped by the job site regularly to check on things. The whole crew struck me as honest, regular working people just trying to get the job done, never trying to upsell me on any special packages, warranties, or guarantees. I would recommend them, or at least suggest that you call them out for a bid to compare them with what some of the bigger companies are offering.

For anyone needing to replace their HVAC we thought we'd share our experience…read more After spending $$$$ trying to repair ours and still having problems, we decided it was time to replace it. The search was on for a company. (Spoiler alert: We chose Harlan Quality Home Services and are very happy we did.) We decided to get bids from 4 companies that were highly rated. 1. "A"--they had tried to repair our old unit so thought we'd try them for a replacement. They came out to give an estimate. Said they'd send a bid to us and we never heard from them again. 2. "F" Family---Submitted a bid (approx $17K--for a unit actually too big for our house) which we had some questions about. Called the office to get clarification and they were rude saying we had misunderstood, even though we questioned the salesman multiple time. Also, they wanted to install extra unneeded items. 3. "A" man--Gave bid while here (almost $25K but with "discounts" it was lowered to $19K+). Offered another $500 discount if we had it installed in 2 days and bid was only good for 3 days. Fast talking and pushy. Wanted to install a 2nd return in our living room rather than enlarge the one in the hall. Again included things not needed and unit too big for our house. Also, all their units are their "brand" with their name on them rather than the manufacturer so who knows what you're getting. 4. "R's"--Offered 3 different brands, ranging in price from $16K+ to $18K+....again units too big for us. Other than that they sounded like they knew what they were doing. We had almost decided to go with "R" when we saw on Nextdoor about Harlan Quality Home Services ---a BIG thank you to whoever posted that. Harlan had replaced our roof last year and we were very happy with them and didn't realize they did HVAC as well. (Apparently they had just started offering HVAC services when the brother Marshal decided to "merge" his business with his brother James.) Called Harlan and Marshal came out to give an estimate. Listened to what we wanted, patiently answered all our questions and said he'd send us a bid. He also said he'd send the crane company out to make sure they could get the unit on the roof because of our large trees. All other companies just looked at trees and said oh no problem. Turns out we had to get our trees trimmed for the crane to work so if we'd gone with the other companies, when the crane showed up they would not have been able to reach our roof. We received Harlan's bid (almost $14K) promptly for a unit the correct size for our home. They didn't include any unnecessary items but just everything needed: permits, crane, enlarge intake, etc. Plus they would install a unit that would fit our existing curb so it didn't have to be modified. Not only was Harlan's bid what we wanted and having been very satisfied doing business with the company in the past, we accepted their bid. They were great about setting up an installation date that was convenient for us. On that day, our new unit was delivered early and Marshal and his assistant, Juan, began work. They were amazing. Everything went so smoothly and quickly with Marshal concentrating on the roof and Juan concentrating on the work in the house. Everything went like clockwork. They disconnected the old unit and the crane showed up to remove it and set the new unit on the roof. Recycler came to pickup old unit and assorted debris. They reconnected everything, tested it and Title 24 inspector came and did his test. Everything completed (except for county inspection) in approximately 1/2 a day. After they finished they cleaned the areas---inside (where they had cut sheetrock) and out so you couldn't even tell they had been here, except for all the new stuff. If we have one complaint it's that they are too efficient and hardworking. We wanted to save a couple of small things but they disappeared on the recycling truck before we knew it. Our fault for not asking ahead of time. We can't rave enough about the Harlan company for both roofing and HVAC. Everyone at the company is so polite and friendly no matter how many annoying questions you ask. They are very experienced, and do exceptional work; very quickly with no drama, wasted effort and minimal noise. And all this at the lowest price of all the bids we received. Harlan Quality Services is definitely Number 1 in our opinion and we highly recommend them for any roofing or HVAC needs. What a stroke of luck for us discovering they do HVAC right when we needed someone.

We hired Harlan Quality Roofing, Inc for a roof replacement that included chimney saddle and step…read moreflashing work. Shortly after completion, we experienced a significant leak near the chimney during a controlled water test. We repeatedly asked for photo/video documentation of the original water testing and requested a controlled retest after additional sealant was applied to the flashing and chimney areas. This was never provided. Because sealant was added after the initial test, it became impossible to determine how the flashing system performed in its original installed condition. Despite our requests for a documented and isolated testing process, the issue was attributed solely to stucco and chase cap conditions without verification of the flashing work included in our contract. Communication became increasingly dismissive when we asked reasonable, technical questions about how the leak source was isolated and verified, and the matter was pushed toward final inspection without the testing we requested. We also had concerns about billing transparency during dry rot repairs. We had to repeatedly request documentation showing where repairs were made, how many hours were spent on new work versus items already included in the original contract, and how labor time was calculated (including delivery and travel time billed at the same rate as on-site repair work). The initial invoices and explanations were vague, and only after multiple follow-ups did we receive partial clarification and a small credit for duplicated labor hours. While the company was responsive in replying to emails, we were left to identify gaps in documentation, testing, and billing ourselves rather than being provided clear, proactive transparency. Based on our experience, we strongly recommend that future customers insist on detailed documentation, clear labor breakdowns, and controlled verification testing when leak diagnosis or change-order billing is involved.

Had a great experience with Sacramento Roofing! From the beginning, they were very responsive and…read moreeasy to communicate with. They explained everything clearly and thoroughly, so I always knew what was going on and what to expect. They were also very flexible with scheduling and got the work done quickly without sacrificing quality. I really appreciated how easy they made the whole process, including accepting different forms of payment. Overall, I'm very happy with the service and would definitely recommend Sacramento Roofing to anyone looking for a roofing company that is professional, reliable, and easy to work with!

I had a great experience with Sacramento Roofing from start to finish. Elizabet, Yrving, Jose, and…read morethe whole crew were friendly, professional, and a pleasure to work with. Communication was excellent throughout the project--they kept us informed, answered all of our questions, and addressed every concern promptly. The crew was punctual every day and did an outstanding job cleaning up the worksite before leaving. Their attention to detail was especially impressive when repairing several areas of dry rot. The repairs were done with great care, and they even repainted the repaired areas so everything looked finished and seamless. The project passed all inspections, and the final cost matched the original estimate, even with some challenging dry rot repairs. It's clear they take pride in the quality of their work, and the entire process was smooth and stress-free. I wouldn't hesitate to recommend them to anyone looking for an honest, reliable, and professional roofing company.

If you think it's time to get your roof done, make American Cool your first and only phone call. I…read moredid, and from start to finish the process was remarkably smooth. Starting with the project manager, Shelly. Knowledgeable in every facet of the job, excellent communication between her staff and clients and her follow-up was extremely satisfying. Her crew was very courteous and thorough from tear down to the for sure very last day. I don't think I was lucky to have such a pleasant experience, I'm convinced that's how they operate. No need to get multiple bids, quotes and sit downs...just call American Cool Construction you'll be happy you did.

When I realized it was time to replace my roof, I met with 7 different companies to gather quotes…read more Project Manager, Orli, was scheduled to come to my home quickly. Orli didn't try to upsell me, was knowledgable, and informative about various materials and the reroofing process. The crew was able to begin work sooner than expected and were communicative throughout the process. When the roof was finished, Orli came back to the home to review the project with me. After pointing out some small fixes, Orli had a member of the crew back at the house the same day to complete my requests. From start to finish, American Cool was easy to work with. Highly recommend!

California Flat Roofs re-roofed my commercial building with GE Enduris 3500 silicone roof coating…read more The company was professional and met their commitments. I was very pleased with their work and I recommend them.

Andre and his team are very professional and did a great job!!…read more We got our roof done back in May we had a combination of flat roof and shingles for our house. My dad had called at least 10 different roofing companies some would come look at the roof and don't call back or would end up playing a game of phone tag but NOT with California Flat Roofs. My dad called California Flat Roofs and they were able to come the next day and give a reasonable estimate. Throughout the process when we had any questions, we were given a response promptly and were updated on our roof frequently. Invoices are sent conveniently and instantly via email and had all the details and descriptions for the work done which Andre also goes over with you. After getting the roof done we felt the huge difference especially during these summer months rooms don't feel as hot as they used to in prior years. We are very satisfied and recommend everyone to California flat roofs for roof repairs they are the best!

Just wanted to let everyone know that this guys were the first that called/texted me after I…read morerequested service from completely different company. They were first that came to my house and there were helpful to communicate with me about possibilities to fix our roof. Thank you guys for taking time and quick response.

Best in town! would recommend 1000 times over to anyone. Best price without losing quality of job…read more Great communication and daily clean up. If you pass up on this you're missing out.

The employee I spoke with (sorry I don't remember his name) was friendly, professional, and made…read morethe whole process super easy. They worked around my schedule and were flexible with timing. Once crew came they got straight to work and knocked out the repair quickly. No lollygagging LOL. Best part was when they were finished I could hardly tell there was even a repair. I will be a customer for life

Our project started with some communication but Matt called me and made it right…read more The crew was on time and cleaned up pretty well. One thing I'd like to suggest is to have more communication before the installation because I had to call and ask about the color of the shingles. But overall the project went well and it was fairly priced. It's 1/2 of what another big name roofing contractor quoted.

Cesar and his team just completed a brand new roof on my home and the entire experience was…read moretop-notch. Communication was responded to quickly every step of the way. They handled everything perfectly, ensuring our project met all California Title 24 compliance standards. When the building inspector came out, the final sign-off was completely seamless. At closing, they handed me a thorough, pre-filled packet making my manufacturer warranty registration incredibly easy. What really touched my heart and showed the true integrity of the owner happened during construction. Cesar noticed some debris had blown into my neighbor's backyard while working on my property. He went next door himself, informed the neighbors, and personally cleaned up their backyard. That level of respect and honesty is hard to find! I highly recommend them. They are professional, responsive, and full of integrity and they added Value to the property. Thank you again for a great roof!

We had a large tree limb fall on our house last winter, we didn't see any damage so just let it go…read more Last weeks rain changed our mind after we noticed a leak in the master bedroom.? I called California Roof Depot and Cesar came right out and gave us an estimate for the repair and also for the whole roof if we wanted to replace it. His estimate was very fair and his crew showed up two days later and repaired the damage. They were fast and efficient, cleaned up the mess and we're very pleased with their work. We would recommend California Roof Depot to everyone and will be using them in the future.

I didn't know anything about roofs or replacing them, but I solicited eight bids from companies all…read moreover the Bay Area. I was very encouraged with many of the estimates and the companies, but Vincent at Roof City represented his company well, and I eventually went with them. I was so glad I did! They were accommodating, did a fantastic job, very communicative at every step of the way. And they were very efficient and timely. I highly recommend.

Abe N. presented us with all our options for repairing & replacing our roof. He quoted us the best…read moreprice for the options we needed out of three quotes. Abe was ready to schedule us for the roof job very quickly, however we had to wait over 8 weeks for Tesla to remove our leased Solar Panels. Roof City scheduled us the day after the SPs were removed. Abe even assisted us with finding out what was taking Tesla so long to get the SPs removed. The Roof City crew got going fairly early as it was going to be a hot day. They were fast & efficient & cleaned up all the debris in the yard. Abe & the boss & owner Ivan R. we're on site for the whole job. They were available for any questions. They did a fantastic job! We definitely recommend them for any roof repair &/or replacement.

M1 Roofing has just completed our roof, and my husband and I are delighted with the finished…read moreoutcome! I contacted Miguel via email on a Friday at around 7 AM. He promptly responded at about 8 AM and provided us with an estimate by 10 AM! Among the four quotes we received, M1 offered the most fair quote, and Miguel appeared very knowledgeable, so we opted to hire him. The job itself only took two days. The crew worked fast, responsibly, and left the area clean. Miguel maintained clear communication with us at every step and was patient as we navigated our insurance process. He showed us various color samples, and we opted for charcoal, which looks fantastic on our roof! Additionally, we had solar fans installed for improved ventilation and gutter guards to reduce clogs. We are also happy with the warranty offered by M1. My husband and I were dreading when the day came to replace our roof but M1 made the process a breeze. Highly recommend.

M1 Roofing was absolutely amazing! From the quick response time to the politeness their workers…read moreshowered me. Coming out to fix a small leak at the drop of a hat during a busy stormy weekend. Will forever be grateful for this company and their quick response and effectiveness to fix my leak at an amazing affordable price considering the last minute weekend fix. Definitely recommend to anyone in the greater Sacramento area looking to have their roof repaired or fixed. They even did my style of roofing for repairs which is a flat roof which is not available for a lot of roofing repair places. Definitely will be calling in the future for all my roofing needs and recommending them to everyone I know who has issues this coming rainy winter. Was able to get an estimate within two hours of contacting them.