I think this is a really fair rating. They spent a lot of time talking to us the first time we went…read morein, gave us samples, really helped. We were able to choose a cabinet and countertop pretty quickly. The orders were all as expected. The cabinetmaker's work is good, and it was easy for our woodworker to install the cabinets. Our stone countertops look beautiful, and they are cut really nicely. As far as craftsmanship and timeliness, everything was expected. Brock was very quick to respond to me about my questions. I had a lot of questions. I'm not trying to discount the frustrations in these reviews. They are also real to some extent. Remodels and building can be extremely stressful, requiring decisions and money (lots of money sometimes). I won't lie if I say I haven't been tempted to give vendors bad reviews because of timeliness and lack of response. The key for me was to really try and reach out and ask questions and get answers that helped me. That didn't mean they'd be faster or cheaper. It just meant I knew what was going on. Now that I have a little distance from this phase of our project, I can say that I am happy with the work and the options that Mountain Modern gave us. They did the work that we paid for, and they did it well.

More than Great. We have only good things to say about these friendly and very knowledgeable…read morefolks. You can tell they have a ton of experience with all kinds of designs. Great selection and they helped guide us through design and installation of custom kitchen cabinets and countertops. We love the results. Also, they helped with unique bathroom tile finds (3 bathrooms) and no delays in getting the tile (hooray!). Mountain Modern is awesome in everyway. Stop looking, call Brock & Caprice.

Dan and his entire crew were outstanding. What started out looking like a disaster when our pipes…read morefroze in our vacation home turned out to be a blessing. Dan and his crew did an amazing job from start to finish.

We've been working consistently with Dan and his crew over the past two years now. Our experience…read morejust keeps getting better and better. Dan is a pleasure to work with and the crew is always friendly, professional, on time, on budget, and clean. We've done everything from restoring interior wooden beams, painting, dry walling, completely redoing our exterior, ripping and replacing our old redwood decks with indestructible Trex, and installing interior and exterior aluminum with steel cable railing systems. Will be back at it with Dan and team again for our next project in short order!

First-timers for replacing carpet with laminated wood flooring...and we could not have been more…read morepleased with Best Hardwood Flooring & Tile. Our first visit to their store put us with their sales consultant. She was thorough, provided great information on the company, and answered all our questions (and later helped with picking the best product for us and with the material ordering process). Before we left our initial visit, we decided to set up an appointment with their estimator, who turned out to be one of the owners. At that appointment, we learned more about this family-run business and the pride and care they took in providing service. Lastly, our installation team was first-rate! They were efficient, tidy, and quick. They kept us apprised as to what they were doing and why. They even found a minor plumbing leak behind a baseboard that we were able to get repaired before they completed the project. We would definitely choose them again!

Third time doing different floors in our house over 20 years! Always professional, courteous and…read moregreat follow through! From Travertine, heated tile (bedroom and bathroom) to latest, a refurbishing of a hickory hardwood kitchen floor. Only wish I had 'before' pics! Another great job!!!

Hayden at Tile Outlet is the best! I always go here for all my tile and stone needs. I work as a…read morecontractor in South Lake Tahoe, and they always get me whatever I need quickly. I highly recommend them!!!

Hayden was extremely knowledgeable and helpful. The store didn't have the tile we needed but he…read morewent online, used chatgbt to find the company which made the tile we needed. Thankful to have this great company in Carson city.

BUYER BEWARE: This family is completely dishonest. They ignore texts, break promises, no-show…read morewithout warning, and string people along with zero accountability. Their behavior is rude, aggressive, and toxic. They lie without hesitation and have no respect for others or the community. Deal with them at your own risk.

Chris Reilly of California Tile & Stone gave us a very reasonable bid and then proceeded to do an…read moreoutstanding installation of tile for the backsplash in our kitchen. He was great on communication and showing up on time, working hard, attending to detail, and leaving everything clean. This was true of his assistant Matt, as well. We are very glad we used his services.

I had them come in and clean my carpets that were really dirty from the dogs and the kids. When…read moreDennis was finished they looked new again even getting out some stains that I couldn't. He did such a great job that I hired them to do my kitchen counters and did just as good of a job with those. I would definitely recommend using them for any of your tile/stone/flooring needs. Ok

Chaz really went the extra mile to make sure I was taken care of. He is knowledgeable, patient and…read morethorough. He went above and beyond and I am grateful!

We highly recommend Barack Plumbing Kona to anyone who appreciates excellent work done by an honest…read moreprofessional. Cory listened to us and tested his repair ideas in a logical sequence until the issue was solved- truly works with intelligence and integrity- and a shout out to Lindsey for scheduling us promptly. Mahalo Sue&Kerry

Todd offered he could make it the same day after lunch. So grateful for a Friday. However, after…read morealmost 2 hrs, we reached out again only to be told he now couldn't come. Really appreciated the same day offer, but could have used a more timely update. Now looking for a plumber late afternoon on a friday. UPDATE: Todd let me know later, he was injured and required stitches. Still really appreciate the offer for same day service. Stuff Happens

Pro's: Great job on the work and good communication. Con's:…read moreNone Use again?: Yes More... Dwayne installed a decorative felt mountain scene in our CFOs office and did a great job. He had great attention to detail and finished the job timely. Will definitely use him again when needed.

Do not hire him. It's hard to get him to show up. He wanted advance money to do my baseboards. I…read moregave him $200. He came and measured (we were his helper to measure the baseboards btw). This was on a Friday. He was supposed to buy baseboards over the weekend and paint them and then install on Monday. It lightly snowed on Monday and he didn't show up. Then Tuesday came and he didn't show up and wouldn't answer texts either. He said he was gonna show up on Wednesday. When I confirmed again, he said it was too stressful and he wasn't gonna do the job and kept the $200. Bad faith dealing. I wanted to give him a chance despite his bad reviews but he totally messed up and kept the $200. He said that was the price for measuring! Do not hire him and save yourself a lot of anguish. See our text exchanges attached.