WOW, caught red handed. When they showed up I walked them to the ovens that need repair. I told them that I had some things to do and if they needed me to just give me a shout. I went into the other room where I can see them perfectly but they couldn't see me. One guy played with all the buttons and the other guy sat there and watched. Then they talked to each other for about 3 minute. At this point the guy yelled for me. I came in the kitchen and he said "we are all done, I will call you tomorrow with pricing on the repair but it looks like we know what is wrong and will be able to fix next time but need to order the parts." I asked him how were they going to order parts without the model number. On my units you have to remove a stainless panel to get to the model number and watching them they never even pulled out a screwdriver. He told me he had the model number and I asked where did you find the model number. He said that he has it written down. I asked him to show me and he refused by trying to change the subject a few times. He finally showed me the paper he claimed he wrote it down on and it was blank. He then told me he took a picture of it. He opened his phone and oddly he had to scroll through a bunch of pictures to find it. When he finally showed it to me, it wasn't even my oven, it was for a range and obviously not mine. I called him out and said "why not just do the right thing and get the model number and figure out whats wrong?" At this point he told me he didn't have time and needed to leave and that he was waiving the service fee. I honestly can't believe that there are good reviews for this company. It seems like these reviews are from legit Yelp users, so I am not sure what the heck happen here. Maybe they are service brokers and some that come are god and some are not. I just wanted my ovens fixed and this guy stopped by and probable thought it was more work then he felt like dealing with. read more

I had a great experience with Viking!! The receptionist was very sweet and helpful. She placed my Order immediately. Davis came to my rescue! He was nice and professional and figured out the problem quick. He fixed my washer immediately and I'm so very happy. I will definitely call in Viking again!! Thank you Davis and Viking!! read more

Good customer service provided by Viking Repair Orange County team.professional staff fix the Viking range in minutes. Best service thanks read more

These guys provided us with amazing, professional service, everything was done quick and painless. We was looking for professional repair company and we found it here. we are very happy with outcome. read more

Thank you Viking for you help with fixing my Fridge after it started to leak. The problem was pretty bad, and I was in big need of a professional to fix it, and do it quickly. Well this company was able to fix the leaking issue within same day I gave them a call, they sent two guys to look at the issue, and got all fixed within 4 hours. Very happy with their service and speed, as well as their knowledgeable team. Thanks guys again, will keep on on my call list. read more

Service by Davis was prompt and speedy. I'm very happy with the service!!! These Viking Professional range reliability is something else though...Like owning an old exotic car where you have to constantly dump money to fix it. read more

So I my husband was out of town when our refrigerator broke, and I live in Orange County so I was looking on yelp and found this company. I called and they were on top of it they came down the same day and fixed it for a pretty reasonable price. I was thinking it was going to be more but it was definitely within my price range, and they were very friendly I recommend them 100% so next time if you guys need any appliance repair you definitely need to call them! I respect them they didn't take advantage of the fact that I'm a woman and over charge me. read more

Davis did a great job fixing my washing machine. He was able to figure out the problem and fix everything in under an hour. He was also very pleasant. read more

Was having a hard time finding a good place that could fix my oven. Recently something went wrong with the heating, and my food was clearly not cooked properly, was pretty frustrating. Luckily I found this Viking guys who were so great at fixing my over, now all works like new! Sooo much thankful to you guys for your quick response and professionalism, and of course a pretty affordable price. Will clearly have you on my contact list for any future assistance, you made a pretty great job, that I certainly now recommend your services to my friend and family. The two guys that came in two fix my oven I give a special thanks as they were extremely friendly and knowledgeable! Thank you again Viking ! read more

I was charged $90 for nothing. I have two dish washers and the guy from this company told the original installer screwed the hoses. I was charged for $650 to get both of them fixed and wait for 3-4 weeks to order the original part which is partially right but it seems I would rather Buy a new dishwasher with the pricing. I called in another company for the second opinion. Surprisingly one of them now is instantly working fine cuz the drain was simply stuck with the food waste in the disposer. The other one I just needed to replace a hose right away. I feel deceived. read more

Davis just came out and repaired my oven. Great same day service. Worked very clean and fast I will definitely use them again!

Davis was a really good guy. He came out to check on my oven's control panel because it wasn't turning on and kept buzzing. Originally I would be charged $68 for a diagnostic but he waved the fee for me since my oven was old and they don't make the control board anymore. Def give Davis a call!! read more

Bruce is the master! He immediately understood the problem and fixed my refrigerator quickly. Bruce is very knowledgable and took the time to explain the cause of the problem. read more

Davis came out to repair my dryer because it stopped blowing hot air. He identified the problem and made the necessary repairs. He is very knowledgeable and did an outstanding job. I would recommend using him to all my friends and family. read more

I am so impressed with the knowledge of the Viking repair technician, Davis, who showed up to repair the many issues we were having with our Viking stove. Not only was he able to quickly pinpoint the issues, but also give us a fair estimate and able to complete most of the work the same day. As if this was not enough, he also took the time to show me how to clean parts of the stove and oven I had never even seen before but that were scary greasy and gross! I would highly recommend him and am personally glad to have found such a kind, considerate, knowledgable and trustworthy repairman. read more

Very nice call center, but technician just blew through the 4 hour window without any communication. Even the call center couldn't get a hold of him during the window. I was told he could probably still make it 1.5 hours after the window, but I'd already called another company by then. I understand that some jobs may be bigger than expected, but I expect to be kept in the loop. read more

One day my washer broke and I had to find someone to fix it, and I was so happy that I found Viking Repair Orange County. They are very good with their customer service and they have very affordable prices, and special thanks to the handyman Jimmy who was in time the next day in my house and diagnosed the problem with the engine of the washing machine, he replaced the filter and checked isolation in it and was able to fix it on the spot. The company has very good scheduling system and they will bite my pocket. Definitely recommended for everyone who has problems with home stuff. read more

Been in the market for at least a week now trying to find a new stove. The prices are a little bit high nowadays so I decided to go look for a solution and actually get my stove fixed. A friend of mine recommended this company Viking Repair Orange County. After contacting the company I talked to the technician for a couple minutes, what he was telling me made a lot of sense it'll be a lot easier to actually get the stove fixed then to by a whole new one. There was only a piece that needed to be fixed on the stove which is a lot cheaper than I originally thought. The technician came by the next day took 45 mins to fix the piece I needed. Any other problems that I have anymore I'll know who to contact read more

I needed to get my fridge fixed and Viking Appliance was super quick and easy. They were very professional and efficient. I will definitely use their services again! read more

Amazing!!! Bruce came out within 2 hours same day we made appointment. Very knowledgable, discovered the issue right away and told us not to waste any money on repair and even recommended good replacement. Highly recommended. read more

Bruce was just here and fixed my fridge! He was early, quick, and very pleasant! Thanks Bruce

Bruce arrived on time, and very quickly diagnosed a faulty relay on my Kitchen Aid refrigerator. He had the part on hand, replaced it immediately, and checked that the coils were chilling correctly. All done very professionally, and finished in less than a half hour. And this on a Saturday morning! Great service. read more

Just gave me the most ridiculous price for fixing my Viking ice maker.

Check the negative comments here. My Viking stove igniters were were "clicking" every time I used any other pilot. He came in, looked under the grate and said it would be over $1000 in parts alone. I said no and he took his $65 service call fee and was gone in under 10 minutes. They don't want to help, just want the cash! read more

Great company to work with! Very happy with our choice. It was super easy to make an appointment and they came right on time. Bruce is extremely knowledgable and helpful! I feel like I know so much more about my appliances now! Wish I had called him months ago. Will definitely be using this company again. read more

This place is a front for foreign people from the Ukraine..they wanted to charge over $600.00 to replace two hinges on my oven..beware is all I have to say was here less than 6 minutez had the nerve to charge me $65.00 for nothing big rip off read more

Davis at Viking Appliance was real honest and genuine. He gave lots of info. I would definitely recommend him for any appliance repair.

good customer service and price from Viking Repair Orange County they were absolutely fine for the service in my home with my washer they replaced the filter and changed isolation in the motor. some parts were fixed and Greg had everything all with him and also came on time to fix it for me. i stayed absolutely happy with their service also because he checked engine in my fridge and diagnosed problem which may happen later on. so i get a free consultation and my time and money were saved as well. hundred words of praise for him and really everything was great so i have nothing to say more. all the best for you guys and my wish best luck for you ! read more

This is a good company to use . I had the problem with my dishwasher. I called them and make an appointment lady on the phone was very polite and the repair man Nicholas came to my house in one hour. He recognize the problem very quick and found the solution and did a great job. I would strongly recommend this company to anyone also to my friends. Thank you very much and good luck with your business in the future. read more

Charged $120 to diagnose problem with a stand alone ice maker. Asked for $680 to repair, $250 of that was labor. I bought the part online retail for $36. I understand getting paid for your time but that's a ridiculous parts mark up. They also do business under oc-repair.com read more

Davis was very prompt and professional. He came out in less than 24 hrs of our call and was able to diagnose the problem quickly. The follow up for the repair was also very timely. He explained what he needed to do and cleaned up after he was finished. I will definitely request him again. read more

Davis, came out and quickly diagnosed our Viking stove. He provided a thorough diagnostic and happy to report our stove is working like new once again. Davis was professional, punctual, and fair in the overall cost. Highly recommend Viking Appliance and Davis for your servicing needs. read more

Bruce was very knowledgeable, fast and responsive. He fixed out subzero refridge, freezer, and two Viking ovens. He took the time to explain and show what was wrong with our appliances. One of the ovens he fixed by simply removing the foil that was blocking the pilot and didn't even charge for that service. I highly recommend Bruce and I will be using him in the future for all our appliance needs. read more

I was having trouble with the water dispenser in my refrigerator and sure enough when Davis came out, it worked! He said it must have been the line that froze up. He checked the rest of the refrigerator to make sure everything else was in working order. Thank you Viking Appliance and Davis. I will definitely use them again. read more

Bruce is the best! Very knowledgeable and though Viking appliances are expensive - with our small investment in repairs, we are up and running perfectly and we know we have excellent installation! Thanks for being timely and careful. read more

Fixed my dish washer and did an amazing job! They were super professional and helped me a lot! Definitely recommend for everyone! The prices were great! read more

Bruce arrived the morning I requested service. He diagnosed the problem quickly and efficiently finished the job. He had all the needed parts with him -- very prepared. Would not hesitate to recommend him or use him again if the need arises. Great job Bruce! read more

Bruce came and fixed my primary SubZero in no time at all! He is pleasant and super honest. He is very knowledgeable. He cleaned the compressors of my 3 SubZeros in a way they had never been cleaned before by any technician. I highly recommend Appliance Brothers and especially Bruce. read more

Bruce just provided us excellent service. I called this morning, and within 2 hours our oven is back to full function, just in time for Thanksgiving. I thought this would take a lot longer and be hassle, but it was not. Everything very good and I recommend highly. And, he likes dogs!! read more

Bruce showed up earlier than expected so I didn't have to wait all day. he was very honest and although he couldn't fix my fridge he told me what I could do to extend the life a little longer. Thank You Bruce and I will definatley use you again if need. read more