Overall, 3 plus stars for the total experience. Unfortunately the massage chairs still not working since our last visit. Pedicure was great, manicure not so great- very rushed at the end. Free massage was okay. The vibe was busy for a summer weekend. My biggest gripe is they overcharged by 10 dollars- paid cash and they counted back less than accurate. Oh well....extra tip for the owners. read more

They also do an awesome job with my pedicure. Employees and very friendly and nice. Service is prompt and everything is clean as well.

I took my 11 year-old granddaughter with me and we walked in. They were extremely busy but very friendly and took care of us within a few minutes. My granddaughter was thrilled to have a manicure and a pedicure and everything looked so nice when she was done I had The spa treatment pedicure. The man who did it was absolutely amazing very friendly. The place was very clean and my granddaughter made a remark about how we relaxed. She was when she left there. I was also! The pricing is great and everybody seems so happy that works there. I would definitely recommend anybody to go here! read more

Clean and bright location with attentive staff. Enjoyed an excrement procure. I am a repeat customer.

Technicians were very rude. I had a crack on my toe nail I requested to be fixed they told me it was fine and two days later it broke off. Pinky toe the whole piece of polish just fell off because they put lotion on prior to gel polish on toes. read more

Great job! Nails last forverrrr! Never going anywhere else (photo is 3 weeks later!) definitely worth it read more

Villa Nail Spa - Old Saybrook - Still amazing even after 3 weeks! - Day Spas Near Me - Old Saybrook, Connecticut

Worst experience I've ever had. The tech was rushing, and clipped my toe rather than the nail; polish was uneven. The massage at the end was great but they need techs who can communicate with clients. The place is like a factory with hardworking yet rushed non-English speakers . read more

Came here and got a pedicure and gel manicure. I love the spot so much. I come all the way from Middletown. It is super clean inside very nice elegant updated building. With hanging chandeliers. They usually have a lot of staff on so only once that I have to come back another time. But they are very popular so good idea to call ahead for an appointment. read more

Always open and always great service They do a great job on manicures and pedicures. The place is always clean and sanitary. read more

Fantastic pedicure experience! Very nice massage chairs and kind employees! I got a gel pedicure and they did a beautiful job!

Got an infection underneath two of my nails after getting a manicure here! Clearly wasn't clean! read more

Villa Nail Spa - Old Saybrook - Day Spas Near Me - Old Saybrook, Connecticut

Absolutely LOVE this salon. Been a loyal customer since opening. I have never received anything but wonderful services. The management is extremely professional and helpful. I love the massages at the end so much that I often ask for extra time in the chair. Thank you to everyone at Villa! read more

Decided to try this nail salon out. Summer did my nails and eyebrows. Very friendly staff and beautifully decorated inside. Prices were average; no surprises. Summer was very efficient and did a great job. Decided to add pedicure with a small massage about $40 and worth it! read more

Villa Nail Spa - Old Saybrook - Had dip powder nails done in red. - Day Spas Near Me - Old Saybrook, Connecticut

I've been having my nails done here for several years. My tech, Diana, was exceptionally thorough and the compliments I received had me giving out her name and salon number. I never had issues with them and they looked amazing...money well spent! About a month ago, I called to make an appointment only to be told Diana no longer works there. Woman at the desk tells me I can use Eva or go somewhere else. This kind of ticked me off. I asked if Eva was as good as Diana since I'm particular, her response 'she works for me doesn't she'. I opted to schedule with Eva figuring how bad could it be. Let me tell you it was bad. The day I had them done, she took the skin off two fingertips with the drill when she stuck it under my nail. Five of the ten nails lifted within 12 hours! I had those five fixed only to have two more lift a day later. Now I need a new salon read more

Great place to bring a friend. My nails are super a week later. Especially loved the "for tip" massage by the guy at the dryer station. Out of this world and I had a sore neck! He rubbed that out brilliantly. Nice people. Clean lovely place. read more

Bad experience ever never! Take my girl friend here to get pedicure and gel manicure. Horrible service and rude people who works here, I believe that management has huge problems, won't be back anymore and highly recommend other nail salon near by, they have a wonderful services " Elegant Nail" read more

Love their services and their inside decor is stunning! Would definitely come again! They have a large variety of colors to choose from read more

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Cut my cuticles UP my nail beds were bleeding Also I wanted an actual design but the woman decided it was too hard so she did nothing at all which is not what I wanted. Super disappointed in the service and the customer service. I don't have a picture since it's been a while, but I haven't been back since. This visit actually traumatized me so bad I started doing my own nails. read more

The facility is beautiful, clean, and staff is friendly. They have a great selection of gel/regular/dip nail colors. I wanted to love this place, however I felt my dip nail manicure was lacking. I asked for short/ square shape-my nail tech did not file or shape the nails. I'm left with short thick nails, all different shapes. No cuticle oil or trim, I felt for $42.00 the result was not worth the price. read more

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I went here with my daughter for the first time today today so she could use a gift card. The place was beautiful and clean. Lots of paint colors to pick from. The staff were all average friendly. However, I was very disappointed with my mani pedi. The paint didn't even come all the way down to the bed of my nails and after two coats, there were still very noticeable spots missing. I mentioned it and he did another coat. I got home and only a few hours later while brushing my son's teeth, I noticed the paint is already starting to come off in a couple places. For my feet, the leg/foot massage was great, but he barely cleaned my toenails like usual. I went home and it was very noticeable with such a light color polish that there was dirt on the edges and under my nail. (I know yuck on my part, but it's summer and I'm in flip flops all the time). I literally had to clean all around and under my nails when I got home. Also, the massage while drying my nails(I was looking forward to) was terrible. I asked him to go softer and he said sorry, but was still going too hard. The whole thing was weird and not enjoyable. I honestly wanted him to stop, but didn't want to say it. I put a $5 tip in his jar before leaving which he was peering into and seeming unsatisfied with. I'm giving a 3 star review only because I only had an experience with such a small part of the staff. Edit: I called them the next morning, because the nail polish just kept coming off. They told me to come in. They redid the paint on my finger nails and toenails with a different color since there must've been something wrong with the other one, and did everything the other guy missed on my toenails. Again, average friendly from all the staff and no actual apology. I tipped the girls and left, but was stopped on my way out by a nice lady that did give me a gift card and asked me to delete my rating if I was satisfied today. I told her I would update it instead. I also added a star for them making it better. read more

Villa Nail Spa - Old Saybrook - Chipping after only a few hours. - Day Spas Near Me - Old Saybrook, Connecticut

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Worth the wait and the price!! My nails came out beautifully for my bachelorette. I got gel because I knew I would be beachside and with the sand and ocean gel stays better. They were timely and made sure I was happy before I left the salon! read more

Love the atmosphere and friendliness.. pays to be a regular with consistent service

I just moved to the area recently and have enjoyed multiple pedicures and manicures. I love their late and Sunday hours! However, I always go for the fullest bottle of nail polish because they put thinner in them when the bottle is getting low. My toe nails never chip, but they put thinner in my color this weekend and before I went to bed my toe nail had a chip. read more

I went into Villa Nail Spa for the first time today for a pedicure. Parking is great, I love that there is a parking lot (Sometimes parking on Main St. is a pain to get out from). Walking into the spa it's so warm, open and beautiful. They have the most beautiful chandeliers hanging throughout the Nail Spa. Immediately I was greeted and brought over to the amazing selection of nail polish.. there is A HUGE selection. Seriously, any color your can think of they have it. After picking my color I was brought to my massage chair where I would be getting my pedicure. The space is clean and inviting! The massage chair was comfortable and the women who was doing my service was pleasant and handed me a spa menu all of the pricing is listed and what's included in the service. The prices are not outrageous I would say it's pretty competitive to what's around the area. I will be going back, I used to be a regular at another Nail Spa.. but I think this will be my new go to. They do take debit and credit cards here as well(which is a nice change). I'm so used to bringing cash but it's nice knowing I do not have to stop and get cash at the bank anymore. read more

Villa Nail Spa - Old Saybrook - Day Spas Near Me - Old Saybrook, Connecticut

Had some good time with my friend there. Place is very clean and neat. I'd recommend owners of this place to serve champagne. Such classy place requires some read more

My office just moved in near Villa nail spa, so after two days of moving and organizing - it was very comforting to be so relaxed and pampered. Made an appointment for a full set and a spa pedicure. Upon arrival, I was pleasantly greeted, they quickly took my temperature and had me use some hand sanitizer. After helping me find my color, Diana took me to get situated for the pedicure. The pedicure was expertly executed. Being enveloped in warm towels, bubbly water, scrubs and lotions was lovely. It was so relaxing, I almost fell asleep. Diana used the perfect pressure for my foot/leg massage and my toenails came out nicely. My feet are now in the best shape they've been in a year, so so soft . Diana then did a full set of gel UV nails for me. I wanted black coffins and that is exactly what she gave me. They turned out beautifully and I will definitely be returning often. Thanks to Diana and the staff at Villa! read more

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I went for a gel manicure a few days ago. The manicure itself, is decent. However, my issue is with the "massages" you can get after your manicure or pedicure. First of all, it is INCREDIBLY tacky to have a "tip jar" where the massages take place. I have never gone to a salon where a tip was requested. Secondly, the guy who gave me the massage was a very heavy smoker and smelled like an ashtray. It was disgusting. In an industry where you are working closely with your customers, you should not have anyone who reeks of cigarette smoke working on them. Third, in all times that I've gone to a nail salon, I have never had anyone: a) Use lotion b) Go under clothing It was EXTREMELY CREEPY. I get when you go for a therapeutic massage and oils are used. That is fine. In a nail salon, there is NO NEED. Plus, the guy went too low on my back.....unnecessary. Even though the manicure was done well, I will never come back to this salon. If you go, forego the massage afterwards. Very stupid move to let a heavy smoker perform this. read more

I've come here a couple times and it was good, but today was fantastic so it prompted me to review. I went in for a gel pedicure and dip powder manicure. I'm leaving for Disney this week so I wanted a little design. Apple did both my manicure and pedicure and she was FANTASTIC. She was meticulous making sure the shape of my nails was perfect, her massage on my legs was amazing and she spent so much time making sure my design was perfect! She's was awesome! In addition the salon is really welcoming and clean. Set aside some time to be there because they are always swamped, which is because they are awesome!! read more

Villa Nail Spa - Old Saybrook - Disney nails! - Day Spas Near Me - Old Saybrook, Connecticut

Very thoughtful attention & service. They can do the latest nail and skin fashions.

Unsanitary. I left with a hair stuck in the nail polish! They don't clean most of the stuff they use. They did not care about customer service either. read more

I got a full acrylic set with gel it was $80 and took about 1 hour and 15 minutes. Pretty good quality nails the nail artist was very focused and thorough. I also got a very good back massage afterwards. Not 5 stars only because some of the nail tips are slightly crooked. read more

Villa Nail Spa - Old Saybrook - Day Spas Near Me - Old Saybrook, Connecticut

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I have always loved this nail salon. Everyone is so nice and their work is consistently exceptional. Tonight my nails were done by Leo, I gave him a picture of nails I found online and he surpassed my expectations. Absolutely amazing, I couldnt be happier with them. Thank you Leo!! read more

Villa Nail Spa - Old Saybrook - Day Spas Near Me - Old Saybrook, Connecticut

This is the nicest, cleanest and most friendly nail salon. I drive all the way here from Shelton. The interior is charming and beautiful. Huge chandeliers. The staff is super friendly, and they speak very good English. The menu is very clear, so there are no hidden fees. The salon is CLEAN. I always see the men cleaning tools and booths immediately after clients. They have a TON of colors to choose from. The massages are wonderful. This is my favorite nail salon. I see men and women here often. They always have a lot of staff so even when it is busy there is not much of a wait. Love Villa Nail and will be back next week! read more

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Called the salon for a same day appointment on a rainy day in the summer and was happy to hear they could squeeze in 2 manicures in a few hours. We arrived on time and were seated and worked on right away. I had a powder manicure with tips added which only took a little less than an hour. This is definitely much shorter than most dip manicures I've gotten. I noticed right away that the shape and the texture/smoothness are not up to par. This would be more understandable for a cheaper powder manicure but this one run me about $50. I just don't think it's worth it for the price. There also wasn't much attention paid to my cuticles throughout the manicure. My mom on the other hand got a basic manicure with the long lasting polish. We have gotten the long lasting polish before and it is worth the extra $10 and we haven't found another salon that offers this service. She had an good experience. Overall the shop was very clean. read more

Villa Nail Spa - Old Saybrook - Basic manicure with long lasting polish - Day Spas Near Me - Old Saybrook, Connecticut

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This place is just average for pedicure - they used to be better. The staff at this time do not seem highly trained or maybe they are just not conscientious. My guy rushed through the filing and cuticles - I was really hoping for a great pedicure, which I needed. Disappointing. Also regarding covid concerns - the manicure stations have plexiglass between you and your manicurist but you are right next to the patron in the next seat. Definitely not 6 ft apart. It was not a relaxing experience- read more

Super relaxing time and staff is very friendly. The only negative (which isn't really a negative as I was hungover and probably just having the feelz) is that the music is really depressing. Like solo classical piano, not yoga/spa music. Wouldn't stop me from coming back though! read more

Sorry, but after many visits of the same substandard treatment and service I will not return, ever. I am done. RUSH to pick a color (color is the single most important attribute so NO, I will not rush) RUSH to do the manicure so much so that she clipped my cuticles three times, twice to the point of bleeding, the other one, almost bleeding but still sore a week later... my cuticles are still hurting. Color is chipping on day three, it is gel. RUSH to clean the cuticles... pulling them off rather than clipping them. They are an absolute mess. Sharpen your tools. File: SUPER DIRTY with someone else's nails. I say cut straight across and she rounds the corners... I asked her to stop and she did but my thumbnail is round. You know how they take the file under your nail to make a straight line... didnt. I asked her to and am unsure if it was bc she didnt understand me or pretended to nit, but she never did it. Color not painted far enough down = come back sooner I will not come back. Many opportunities to do right by me because I like the place but the service is way poor; hasty and all about money. As rushed as she was, she waited to cash me out for her tip. She should feel lucky I tipped at all. I tipped 25% bc that is who I am rather not that she deserved it at all. read more

I'm not one to give review, but my experience here bothered me. This was my second time here. It's bright and clean and I felt comfortable (rather than the sketchy places I've walked into before). I have never felt like and inconvenience until I went to this place. I went on Thursday at about 1:30 in the afternoon, a lot quieter than my first experience. I was excited to relax and enjoy getting a mani pedi because it's been years since I've had both done. I was a walk in, no one there. The lady at the desk called to someone in the workers area to "work". She came over while I was picking nail colors. I knew the powder color, but had to find something to match... she had no input of a nail color to resemble a powder... then she showed me the wait to the chair, looking at her phone. I sit down and get comfortable, she doesn't even talk to me. Doesn't ask me how short to cut my nails or cuticles or if I have any issues. I "ordered the +1 scrub (the one above the basic $40), she throws some green goo on my legs and puts Saran Wrap on then and then looks at my foot in disgust. I haven't had a professional pedi in a long time, but I give myself a pedi at least once a month. She ended up getting the scrubby thing and giving the worst facial expressions that makes me feel relaxed. I asked her to trim my nails and she ended up cutting them so short it hurts... Move to the nails... I told her that my previous nail had chipped and my nails are going to be more oval than square. She trimmed and filed all my thumb is oval and the rest of my nails are square. She fanned my nails while in between coats and would look at her phone... All else was fine. She would even check my toes to see if they were done and told me to go to the fans. I was there for two minutes, checked myself, and they were fine. I left a great tip. 20%+ I finally leave, I wanted to say thank you, but she wasn't anywhere to be seen. Walk out the door and she's on her phone. It rubbed me the wrong way. I loved my previous service, but I don't think $115 is worth the service. read more

I get my nails done here often, but today I am more than disappointed with the product and service. My nails turned out opposite to what I asked for, and when I was getting my nails painted (at 6:30) they were spraying Clorox and mopping under my feet. To top it off as I was leaving, two workers demanded a tip from me after I experienced terrible service, and a terrible acrylic set. I will never return here and would never recommend it. read more

Used to Love this place. It still is very clean and technicians do a pretty good job but the massage guys are creepy and smell like smoke. They are also very rough with massage. read more