Brought my car in because of a very noticeable clunking noise while driving. Instead of diagnosing the issue, they replaced other parts and charged over $1,000, but the original problem was never addressed. When I picked the car up, the clunking noise was still there and the struts actually felt worse than before. To make matters worse, my steering wheel was left oily and damaged after someone drove the car. They were very friendly while I was paying, but once the work was done there was zero accountability about the unresolved issue. They also waived the alignment but then charged $63 for lug nuts, which felt like a way to make up for the "discount." I chose this shop because they quoted cheaper than other places, and now I understand why. I can't recommend them based on my experience. I specifically told these guys to drive my car and find out why it was making noise and causing drag, they told me they had completed that test and found nothing wrong. Lo and behold, CV Axle needs replacement. I never said to do the work for free, but customer service and knowing I had more car work on another car, you would think they would waive the parts fee and have me pay for labor or at least TRY to make things right other to keep my business. A lot of negative reviews have a common denominator. Lack of communication, lack of care, and lack of knowledge. read more

My truck broke down when I was driving home from work. I was able to pull into the parking lot of villa park auto clinic as the hood started smoking. I walked in talked with Barry very nice guy. They got the truck looked at needed belts, and just general maintenance sense I never got a tune up and the truck had 90k miles. They got it done that day as I waited which was a surprise. prices seemed fair to me. just happy I didn't have to get a Uber home. read more

Villa Park Auto Clinic - Tires Near Me - Villa Park, Illinois

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Dealership said I needed a new car battery. Brought it right over to Villa Park Auto and Barry had the battery tested. Come to find out, the car did not need a new battery. I appreciate their honesty and always providing exceptional service. I have been a customer at VP Auto for over 15 years. read more

I brought a 2020 Nissan Kicks, the guys at Villa Park Auto was very helpful. They made sure I was good with my auto needs. I also sent my cousin there and the guys took care of her as well. we are very happy and satisfied with our purchases read more

Had a flat one day and I pulled right up and they filled my tire for free. I asked them how much it would be for a repair and they told me $25. The next day I went during lunch and with in 10 minutes I was on my way. Great customer service, friendly and fast! I'll be needing new tires soon and they will be in top of my list. read more

Villa Park Auto Clinic - Front - Tires Near Me - Villa Park, Illinois

Unless you are getting a simple tire change or a flat fixed don't bother. They aren't stocked with simple censors and claim they fix issues when all they do is turn the check engine light off only to turn on within a hour of leaving the shop. This has happened twice. Be assured however that they are happy to take your money prior to fixing issues! read more

LOVE this place! Oscar was super helpful and Mitch did a phenomenal job fixing my car. I had gone to another shop not too far and they quoted me $184 MORE than what Oscar charged here. Mitch fixed my muffler in only a few short hours. I was so super please with my experience here and highly recommend them if you're in villa park! read more

Villa Park Auto Clinic - Tires Near Me - Villa Park, Illinois

Beware: careless cheats. First these guys quoted my wife $1800 to change her shocks. Turns out the rough ride was due to a broken $100 part. Found out after getting a second opinion. Shocks are in perfect condition. Then I found out today they've been putting the wrong oil in my car for months. On my new car. No telling what damage has been done. Screw these guys. AVOID!! read more

Eh, just ok. Had a fuel pump replaced there....when I asked for the part, he was like "you really want me to get it from the garbage?" Customer service was bad like the teal blue colors. read more

I have gone here before and spent about $1400 on a tune up and various parts before. They did a nice job and I was pleased. The second time I went for an oil change and to have them look at my AC system. The system was blowing out hot air only because there was no freon in it. I went there so I could find out how the freon was leaking. After the $30 oil change they charged me another $40 to tell me that the freon was empty and that there was a leak. I told them that common sense already told me that and that I needed to know where the leak was and how much it would cost to fix. They said that they couldn't determine that without putting freon in the car, which costs $90. So I asked them " if you don't know where it's coming from and how much it's going to cost, what did I just pay you $40 for. They didn't have an answer. I went a third time to ask them if they could take a quick look at another issue I was having with my car and to give me a quote. They said that it would cost $40 for that. I asked them if they could waive the fee and just take a quick look since I have worked with them before and spent over $1400, and since the incident I had last time. They still wouldn't help me out so I left. They have bad customer service and treated me like I was an idiot. Don't waste your time and money with them like I did. read more

I have been going to the Villa Park and Elmhurst Auto Clinic for 11 years and have had exceptional service everytime. It is difficult to find a trustworthy mechanic that will do the job for the right price...these guys are great! The staff is courteous and the service is fast. I go there for oil changes (very reasonable...under $20!), tires, brakes and major car repairs. They always take my car in a timely fashion and fix it right the first time. The last time I was there I had a tire blow out on St. Charles Rd and thankfully was close enough to get there. They were closing in 30 minutes, but still took my car, went to pick up the tire I needed and got me back on the road in about an hour! Glad I to have a local mechanic in the neighborhood that I can trust! I have recommended the Villa Park Auto Clinic and Elmhurst Auto Clinic to a number of people that have all been equally satisfied. read more

I have been here many times over the years but the service has gone downhill. They lost my wheel lock in the past of which I had to replace with my own money but this last time was it. I picked up my car for some tire work and it was left in the lot, unlocked with the keys in it. When I got into the vehicle the carpet had greasy footprints on it and two of the wheel lock caps were missing. Of course it was not offered to have them replaced. There are many other tire shops in the area! Buyer beware!!!! I will spread the word! read more

Yelp asks us to take into consideration that businesses are doing their best during the Covid times. Today we went into the Villa Park Auto Clinic to get our car worked on. The two people behind the desk weren't wearing masks so my wife ask if they would put on masks when she approached. They said that they didn't have to wear masks to deal with her and pointed at a sign they had that also said they don't have to wear masks. This business is NOT doing their best to keep us safe during this pandemic. And so, after many years, they lost our business. read more

Had some trouble with my car while near this place and it was right before closing time. It was cold and it would have been a pain in the butt if these guys didn't help me out of a jam. Thankfully there was not a huge breakdown for me just a small electrical problem. But the fact these guys stayed late to help me out of a jam was awesome. Thanks! read more

Took my jeep in for a brake job, 6 months later the calipers failed. Took in for warranty. They gave me a hard time about it but the replaced them. 6 months later both calipers failed. In sep 2018 took in for front differential work. They replaced the seals 1 week ago they failed and they said they only have a 6 month warranty on parts. Because that's all they're good for. There parts suck and so do there warranties. NTB has 1 year 12000 mile warranty on there seals. Enter at your own risk. I'm not saying anything about the mechanics, i really don't know but what i do know is there parts SUCK. don't say i didn't tell you read more

Started going here in 2013 from a family recommendation. Had pretty good and honest service until this last year. They missed some pretty obvious issues, like properly reconnecting my fuel line. Realized this when I was driving to home to Michigan and stopped to get gas in the middle of Indiana only to pump gallons of gas onto the ground. When I called up the shop they were apologetic but said that "mistakes happen" and that it "isn't a perfect science". They did completely refund me for the extra costs from the wasted gas and the shop that helped reconnect the line properly but offered no type of refund for the $450 I paid earlier that week for original repair. They were always fair on price but this was the second time in two months that they left a repair incomplete so I will not be going back. read more

Thieves and liars. Be wary be careful be aware. The almighty dollar is strong with this one. Guy tries to tell me my car needs $1000 worth of repairs, I politely say no thank you. He chases me into the parking lot demanding $20 for the pleasure of telling me my car needed some made up repairs. Says he's giving me a discount from $40 normally charged. Run away, far away!! read more

Oscar and Barry and Company r great. I drive for a living n the other day I was at O'Hare Airport and my car was dying out. I was able to hobble to their place and they had me fixed up in no time. I was on the road same day. These guys are very professional and very knowledgeable. I highly recommend. read more

I stopped in with a flat tire on 6/27/2018 and everyone there was extremely helpful and nice. They told me that it could not be patched, so they offered to ship the correct tire and have it available the next morning... I declined because I live an hour away, but they put on my spare tire for free. They were amazing! read more

I went here for an issue with my Chevy Equinox when no one else could get it in. The shop was honest and helpful about what they could fix and since they couldn't quite solve the problem they charged me nothing. I've also taken my car here for an alignment and again great service. Car was aligned and ran smooth. I would go back here again. read more

If I could give them less I certainly would. My minivan (2001 with less than 80k) had been having issues for awhile. It was a day before I took it here that is started missing (2 cylinders down) I was afraid to drive it very far and so I took it here since it was close. I meant to get an oil change anyway and they had the $20 something special. I told Oscar about the check engine light and asked how much a diagnostic would cost (free at Autozone appearently) . $40 is what he quoted, so I drove over there. Oscar told me that the iginition coil was bad and the reason two cyliners were missfiring. Ok. He said the part would be expensive but not the labor and quoted me $250. Ok. I had read online how this make, year and model needed to have the coil replaced. I just didn't have the $ to do it right then. So Oscar had the mechanic put my coil back in. Today I drove over to my mechanic with a new coil ($65 thank you very much) and it was indeed all that needed to be done. But, when he checked the oil it was a freakin' quart low. REALLY? I felt like I was being screwed there and I do believe I very much was. I think that the good reviews they get are because someone knows the mechanic. As for just making an appointment (even for an oil change) and walking in here, they see dollar signs. Forget about it! read more

These people tell the truth .It is always scary when taking a car in for repair. These people are honest and do good work. And don't try to sell you more than you need. No bull@%$&. Its hard to find places like this read more

I have had good experiences at Villa Park Auto Clinic. They have fair pricing and perform high-quality work. Busy, successful shop...so if you want an oil change, you will have to wait. Maintenance related repairs, including oil change, I would suggest making an appointment. read more

What I like about these guys is that they are Honest, they don't worry about their pockets they want to make sure that you are driving a safe car back home and that you are driving a car that is safe for your family. they don't charge you up to the moon and actually fix what they state they are. 3 weeks prior to coming here I made The mistake on going to Midas and Midas stuck it in with no Vaseline they stole from my car and charged me for things that was not needed due to their own mistakes. Midas stated and even charged me for an oil change. This place(Villa Park Auto Clinic) proved Midas as crooks as they noticed i needed an Oil change and my oil filter was old as hell, Oil old as hell, and low as hell- not how it should look after a 3 week old oil change. Any time I need service I will be bringing my cars to this place. read more

I can only judge on flat tire fixes, but I've had two separate incidences whereby I was in the area when I got a flat tire, and both times I took it to the Villa Park Auto Clinic where they fixed the flat within 5-10 minutes and I was on my way. Thanks! read more

We had a bad car accident last night and had to find a place to tow our badly damaged SUV. They are close to home and we have used their mechanic services at their Elmhurst location in the past. So at 2:45 a.m. our SUV was dropped off with my name and key in the drop box. There was no way they could fix our car, but at 6:30 a.m. the owner Oscar called me. He first made sure we were okay and was so helpful with recommendations and guidance as what the next steps would be. He was not obligated to do that especially since he was not going to be able to work on our car. He was just doing what was right. Which is refreshing in this day and age. He gave help with no reward. I will recommend this place to anyone who needs their car repaired. The kindness showed to me is worth so much. Thank you Oscar! read more

I've been taking my minivan here ever since the warranty expired. I bought a set of new tires here because their price for the consumer magazine recommended tires was competitive with online discount websites. I had my brakes and rotors replaced here before a cross country trip. I had my struts replaced here too. I even have my synthetic oil changes done here too when it's too cold out to do it myself. I have NEVER had any problems with their work. I know enough about cars to know what's wrong before I bring it in, and I ask them to figure out what's wrong and they have been right and honest 100% of the time. The only reason I give four stars and not five is that their pricing for synthetic oil changes is similar to dealerships, just without the sexy waiting room. read more

If I could give 0 stars I would - Took car in for AC work in June was charged $175 for AC evaluation & Freon and electrical repair. (given the electrical problem it's doubtful it even needed Freon but they charged us for it anyway) Went to pick up the car multiple time only to get there and have another problem discovered. Ended up leaving the car overnight. Then had to return again the following day as the alarm was not activated correctly. All - Only to have identical problem now with the AC. Took car back and requested we not be charged to repressurize the AC (Check it) since they didn't fix the car correctly the 1st time. They would not agree to waive the AC check charge (only if it was the same problem as last time) Since car was not fixed correctly last time (and we arlready paid for it once) they should have agreed to check the AC without charging me Period. Argued with the guy only to be sworen at by him and told to go to the fu????ng ear doctor to get my fu???ing ears cleaned out - He told me to SHUT UP - he was talking - Really. - WOW never seen customer services like that. And yes he really said those words - witness to prove it. Will never ever go there again. read more

Good place for tires and an oil change, but they'll rip you off on serious engine work, brakes, etc. I'm not sure if it's intentional, or if their mechanics are just meatheads. I had them replace a rear wheel bearing, and a week later my parking brake indicator light came on and stayed on until I finally had another shop (Larry's 66 in Elmhurst) check the brakes, to discover they had done something flaky with the rear brake adjustment when they put the wheel back on. I also had them check for the source of an oil leak, and they came back with a ridiculous, and ridiculously expensive problem. Their problem was different than my original dealer had told me a couple of weeks before, so I was sort of stuck. I finally had a different repair done, which solved the problem. Questionable work, a bad service attitude (I didn't mention it, but it's there) and certainly not inexpensive. Maybe I could give them two stars, but why bother - there are better places. read more

i took the car to change the tire, while changing it they broke my sensor, called me telling me that it was a problem and i either had to pay for the sensor or had to pick up the car, went to pick up the car and realized that the wheel was out, a big mess, initially was told it was 129.00 i got charged 320 still fighting the charges, my recommendation for this would be avoid it at any costs, unless you have time to go and deal with your bank on fighting the charges. read more

my wife has used the auto clinic for several things over the years and she had been happy with them up until today. Today her car wouldn't start. turns out it was the battery. which no big deal except that she had the auto clinic put this battery in less than a year ago. The battery didn't provide enough cold cranking amps to start her car. So I ripped the battery out and went to the auto parts store to get a new one. While getting the new battery I saw that their computer system suggests a minimum of 535 CCA for her car, the battery that the auto clinic put in only offered 500 CCA. So needless to say, that battery was a little under powered for her car. She's pretty ticked at the auto clinic and will probably never go back. I'm sure they would have done something to replace the battery or something but when her car doesn't start, its hard to get there. read more

I wanted to update my previous review. I still believe that the owner of Villa Park Auto is not a good businessman for numerous reasons. First, he truly is not pleasant, he would leave me standing at the counter without looking up from his paperwork for a long wait and when he approached me, he do so as if I was an inconvenience. He answered questions with one word replies or grunts but would change moods when talking with friends in the store. Not a very easy person to have a conversation with. Second, even after spending thousands of dollars on repairs for my light truck, he seemed reluctant to want to explain the details of my bills, (there were at least 7 separate times I used his services for the same problems) He also charged me double for items that he charged me for in recent trips to his place of business. Why would he re-charge the freon for air twice in consecutive visits? He had checked for leaks and found none, but this example is minor compared to my major issue with him. I was charged thousands of dollars for a couple issues involving the rough running of my truck's engine. He did not need to charge me so much for the same engine problem. He should have been a decent businessman and told me the truth that he did not know what was wrong and could not repair it, ( I was ill during the six months I kept going for repairs and was not as attentive to the fact about being over charged, but the owner should not have taken advantage and I will never be using his services again. I want to share my story to those looking for a good mechanic, you will not find a good nor fair one here. read more

We had trusted VP auto take not scam us!! Well, they did! I brought my car in for months because something was wrong with the brakes. They kept saying, it's all good! But then magically, after 4 times, I needed not only brake pads, but rotors. Big $$$$$. Then I had them fix and oil leak. Another $200 and it still leaks oil. UGH! I went in to talk to Barry and he flipped out! Told me to go somewhere else. His customer service was rude and appalling and you can bet I will NEVER go there and be scammed again! I see others have also written about "customer service". TERRIBLE!!!! Do NOT use these guys! read more

I went in requesting for them to check my battery, as my son left the dome light on. Of course, they came back with needing a new battery and alternator for $560. So, we agreed without checking any reviews. I got the car back, drove it to work the next day and the battery light came on and remained on. The shop claimed that they must have gotten a faulty alternator from the supplier. At closing time when my husband went to get the car, it wasn't ready because the supplier had brought over the wrong alternator. They needed to keep the car for the night. Car was finished the next day, and when I got there, my car had a noticeable "ding" on the door. I hate confrontations, but went in anyway (with my kids) to tell them about the "ding". The son came out, scolded me and said, "Lady, that is not a ding, that is a chip. And furthermore, this chip is on the door, and just so you know, the engine is in the front of the car." The next day my husband went to make sure that the "new battery" was not drained while I drove the entire day with a faulty alternator. He was greeted by the owner and son to an obscenity laced tirade and was verbally assaulted. After the incident and some research, it has come to our attention that not only do they get an F from the Better Business Bureau, but that the Elmhurst Chamber of Commerce will not even allow the EAC to try to reinstate their membership because they have such poor customer service and are such miserable people with which to deal. The Chamber of Commerce indicated that this was not the first complaint that they've recieved, and knew exactly to whom we were referring simply by hearing the story. The EAC guys take advantage of more than just women, and jokingly told my neighbor when he was in that they just "stole" some money from an unsuspecting customer by convincing him to have unnecessary work done. During the EAC owners tirade to my husband, he said "I own this town. I've put everybody else out of business. I make over $3 million a year." My response to this...please pass this on to every Elmhurst resident and Elmhurst college student that you know. Read the other reviews here and the many more on the other sites, and it will be obvious that this place is dishonest, as well as opportunistic in their dealings. I have heard from others that the EAC makes a big push to get the "unsuspecting" local college students to come in, as they have a great location near the college. read more

the one guy behind the counter is the most unfriendly person he has no customer service skills at all was somewhat of a regular will never go back because he is almost rude when you go in read more