So I decided to give them another try and from what I understand they're under new management as of…read moreFebruary and the guys here are really nice and they are trying to regain customer service. I know I spent a little bit more than anticipated for my car wash, but I have to say they did a great job. Its was well worth it. The service here is great. I had Dog hair that they are trying everything in their power to remove. They get five stars back.

I have been frequenting Frankie's for over 12 years since I moved to the area…read more They started out absolutely fantastic. Four years in, I noticed I still had to come home and vacuum a few spots here and again. Right after Covid might have been the absolute best crew - between 2020 - 2024. I just got home with my vehicle after spending $70 including tip, on a mini-detail job. The person cleaning my vehicle looked no more than 19. No problem. Kids can do good work. Not this time... They missed the entire center console, leaving debris, dust, and crumbs. They missed one entire rear door - it was not vacuumed out or wiped down. They didn't touch the rear seats at all. The front seat had rock salt residue remaining on the headrest from my kids in the backseat. The sides of every seat weren't touched at all. There was dust and crumbs still remaining on the floor and on the floor mats. They didn't even snap the floor mats back in, I had to snap them in myself. They didn't even remove the front floor mats to vacuum, I removed them myself and tons of pine needles and this winters rock salt remained. Like I said - the best and most thorough crew I have noticed was between 2020-2024. This crew is like those teenage kids that prop up in a parking lot holding signs. I had to go home and vacuum and wipe down the inside of my vehicle after spending 70 bucks. I understand it's not a full detail - but when you go years at the same place as the prices increase with inflation, you now have rights to judge when the job doesn't match the price tag. Absolutely disappointed. 2 stars only for how friendly the staff is.

Went here for some new tires for my wife's truck and they've become like family ever since. They've…read moretaken care of my whole families vehicles as if they were their own. Amazing prices and they stand behind their work. No hidden fees or sneaky tactics. They always let us know what's urgent, what needs to be addressed in the future and will always check before doing any extra work when needed. Highly recommend!

Absolutely terrible mechanic. Stripped my drainage bolt on…read morean oil change, never told me then used silicon around it. Charged me the full price and let me on my way with a slow oil leak.

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

You're honestly stupid if you don't let Hernan work on your car. Hernan is the type of mechanic…read morethat actually takes pride in his work and treats every build like it's his own personal project. He doesn't cut corners, and he doesn't just throw parts on. He takes the time to diagnose the real issue and make sure everything is done correctly. People who choose somebody else usually end up coming back to him anyway, wishing they had gone to Hernan from the start.

Gabriella, the owner, was very professional and knowledgeable. She was very helpful and kept me…read morecalm after my car was totaled. I would definitely recommend this business.

5-28-2025 Update on this Case. After the trial the Judge Issued Ruling on EF007473-2022.... The…read moreBill from, Loyal Tire for +/- $70,000 for towing and storage is invalid. The Lien is canceled and Loyal Tire must return the vehicle. This is a win for our community against these people. We went there to pick up the truck and Mr. Hagopian first said to give him the truck then said no. The police were called. And now there is a contempt motion Against Him, to charge him with Criminal Contempt. We hope the truth will continue to come out. Search for the ruling from the Judge and what he found about Loyal Tire and Anthony and Michael Hagopian. Dont take my word for it.. Listen to Judge Williams. We now have a case with AAA for what they did to us by sending these people. The good fight continues.

Have used them for a few years because they offer competitive pricing and are easy to work with…read more Recently went in to get two new tires, as I had replaced the other two previously. When they drove my truck into the shop they hit the lift and ruined one of the previously repaired tires. Because they didn't carry that tire anymore I was forced to purchase four new tires. To their credit I only had to pay for three. When they hit the lift they also gouged the wheel, again to their credit they offered to repair the damage. Finally, when they finished the job they left one of my locknuts loose enough that I could turn it by hand. So just understand that they are sloppy and unsafe in their workspace, but they attempt to make things right. Proceed with caution.

I got a blown tire on 87 and have to drive 16 miles on a run flat to get to Monroe…read more I call 5 shops and some don't have the right tires or running a scam telling me "state law requires us to replace all 4 tires on an all wheel drive car" but it will take 3 or 4 hours. I finally come across Lake Region Tire and they have my tires in stock and finish in less than hour. Stay away from the others, they will milk you.

My husband is an experienced car person. He has used lake region for many years without a problem…read more A few weeks ago he brought my dads truck in for an inspection and tires. About a week later my hubby heard this weird sound from the left wheel. Well some of the lug nuts were coming loose. Guess lake region didn't take the time to torque it to specs or even enough! Then about a week after that he noticed the brakes didn't feel right. He pulled off the rear wheel to see that the pads were badly warn which lake region should have checked during the inspection. Lost faith in them especially since we spent a couple of grand in their shop. Thumbs down!

I've had multiple great experiences at this location of Midas! They are always very helpful and…read moretransparent with me about my vehicle and are able to offer me advice and affordable pricing. Atreyue has been very helpful in particular! I will continue to do business with this Midas. I came in here to fix my headlight and plate light and they were able to fit me in right away and send me on my way. Very professional and very hospitable!

Back in Nov 2025 I took my car in and without my permission the oil was changed. (Not part of the…read morerequested service) Oil had been changed a month earlier at different place. Car had sticker indicating it in windshield. Tech still changed it .. Fast forward to last week. Went back to get " " quote unquote free oil changé that I had to paid for back in Nov 2015 and this time they said they were out of stickers to placed on car's windshield, therefore, the desk guy gave me what you see in post as a receipt. (Remember) I return 4x before getting a receipt with company header. Strange ..