Cancel

    Open app

    Search

    Village Pool & Spa

    3.3 (16 reviews)
    Open 9:00 am - 5:30 pm
    Updated over 3 months ago

    Services - Village Pool & Spa

    Pool installation

    Pool remodeling

    Pool repair

    Village Pool & Spa Photos

    You might also consider

    Recommended Reviews - Village Pool & Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marc F.
    12
    91
    10

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steve M.
    155
    25
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B T.
    0
    3
    1

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Village Pool & Spa

    Review Highlights - Village Pool & Spa

    We installed an expensive pool from another company eight years ago and have been having Dick, Marla & company servicing it ever since.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hot Tub & Pool 1,197 times last month within 15 miles of this business.

    Verify this business

    Aquarian Pool and Spa - Radiant Semi Inground swimming pool with deck

    Aquarian Pool and Spa

    (17 reviews)

    I initially contacted Mark while shopping around for above-ground pool installation and was…read moreimpressed by how quickly he responded and answered all my questions. He came out for a quote and seemed professional at first. But on installation day, I was surprised to learn he had subcontracted the job to someone else, a contractor who was rude, unprofessional, and canceled because of light morning rain, even though the forecast cleared up by 9 a.m. Mark agreed with their decision and told me to call someone named Carlos, who could "get me in ASAP." I was confused why was I calling anyone else when I had hired him to do the job? We took time out of work to be home and based on the forecast for that day I found it ridiculous! I get if there is going to be chances of heavy rain then obviously a pool install should be cancelled but it was literally dry the ENTIRE DAY after 9 am and the ground was hardly wet where I live! When I questioned it, Mark told me he doesn't make money on the installs and just passes the work off to other contractors. He said he had "no time for me." I was never told the job would be subcontracted, even though the permit was pulled under his company's name. In the end, I can't recommend him due to the lack of honesty and professionalism. Fortunately, the second crew (despite bad reviews) showed up as promised, worked through the extreme heat, and did a great job!

    Amazing company owner knew his stuff. He came and looked at my property line to see what size pool…read morewould fit adequately with my backyard. Him and his team installed the pool quickly without any issues. There was no hidden fees. The price was exactly what we had discussed. And we are in love with our back yard.

    New England Spas - Endless Pool from New England Spas in Shrewsbury MA!

    New England Spas

    (14 reviews)

    $$$

    This company's representative, Mark Babson, was and continues to be responsive to inquires and…read moreproblems. I purchased a swim spa with Covanna top and it is fabulous. I have their spa attendant service and their technician is great. I highly recommend this company and continue to utilize their services.

    On 3/10/25 I submitted a repair request online for my Sundance spa. The next day I received a call…read morefrom the service department, and they explained in order for me to get on their schedule I'd have to pay a deposit of $329. Although it seems like a lot of money, I understand the reasons behind collecting a deposit (customers unexpectedly cancelling appointments, technician time to travel and diagnose issues, etc.). I paid the deposit and we confirmed the next available appointment was 3/20/25. On 3/14/25 I got an email (no phone call) telling me "Due to unforeseen circumstances we will not be able to complete your spa service on 3/20/25. Instead, we will be there 3/25/25". I was so frustrated and disappointed they had picked a new date without discussing it with me and that it was 5 days later. I discussed the issue with the service department, they apologized and said that was the earliest date. There was nothing more they could do. On 3/25/25, the day of my appointment, I get a voice message that said they needed to cancel the appointment and reschedule for 3/26/25. Because I have a fenced in yard with dogs I took the day off of work to be here. I'm beyond frustrated with NE Spas. Conveniently they took my money in less than 24hours but they have no problem rescheduling my appointments for 16 days. By the way their policy is no monetary refunds just store credit. So that's not even an option. I feel trapped because they have my money and left me no other option but to accept their dates.

    Pool Pals - So refreshing!

    Pool Pals

    (18 reviews)

    Pool Pals has been my Pool service provider for more than 20 years since the early days of their…read morebusiness. Their commitment to customer service and quality of their work is unmatched. They go over and above the call of duty to ensure their customers have positive experiences. They have taught me so much about the operation, care and maintenance of my pool, and their honesty and professionalism is extraordinary.

    Where do I start, so Matt Colace has closed my pool for 2 years now, maybe three. I have owned it…read morefor 14 years, and only time my pool was green is when Matt closed it. I asked about it and got some made up reason. So, I dealt with it, allot of work, allot of chemicals and money. But this past year, unlike the last 14 years, Matt did not put my pool cover on correctly and the cover tore. Need to lace cable thru some heavy vinyl straps to attach to a wall, he did it other years, not this year. Again he said he didn't have to do it, but did it last year. I open the pool. In addition the pool was lowered several feet, he said he did not do that either, although I know he left and was trying to do several pools at once. He could have just did the right thing and paid to have the cover sewed together. I thought this was bad, as he was quite combative with me. So when I opened the pool, the chlorinator did not work, I knew salt very low because I added three feet of water. But then I looked down and saw a cut wire going to the salt cell, I have pictures, and thought wow this next level. Was it out of just anger, or is this how he gets repeat business? So when my wife and son were splicing the wire together, my son looks on the ground and see a two inch piece of that wire on the ground that was obviously cut out. I have the wire and pictures. This has gotten out of hand, I gave him a chance to fix this spring, wouldn't call me just text. So now also my liner is pulled down in two separate locations, due to the pool being lowered too far. The initial problem of the green pool is probably because he does not put enough chlorine in it to close, same as the reason why he was rushing around between pools. He had asked me if I wanted to pay "cash" so to make little more money for himself he used less chemicals, rushed around draining my pool too much, and did not take the time to put cover on correctly. I assume the cash only option was for his pocket and to avoid paying franchise fees and taxes. Less chemicals means more profit, I put 6 gallons of chlorine in and took 10 days to clear it up. So that's about it, love to hear from you guys. Judging by his temper on such a small matter as sewing the cover, please inform me before you talk to him on this as an unscheduled visit to my house from him in a rage would not surprise me. Thankyou ( Sent to Pool Pals no response) Maybe it is me did not see how to attach pics

    Village Pool & Spa - hottubandpool - Updated July 2026

    Loading...
    Loading...
    Loading...