I am writing to express my deep disappointment and frustration with my recent experience at Modesto…read moreFurniture. My visit to your store left me with an overwhelming sense of regret and disbelief at the level of service and quality offered. First and foremost, the customer service I received was nothing short of abysmal. From the moment I walked through your doors, it was clear that the staff had little interest in assisting customers. No one offered any guidance, and when I finally managed to track someone down, their knowledge of the products was shockingly limited. I expected a professional and informed sales team, but what I encountered was indifference and incompetence. Furthermore, the condition of the furniture on display was appalling. The items were either poorly maintained or outright damaged. It was disheartening to see such a lack of care for the products you are selling. When I inquired about the condition of a particular piece, I was met with vague answers and deflection. It was evident that honesty and transparency were not priorities for Modesto Furniture. To add insult to injury, your pricing strategy is nothing short of predatory. The exorbitant prices for subpar quality left me questioning the integrity of your business. It is disheartening to witness a company taking advantage of customers who are seeking quality furnishings for their homes. In conclusion, my experience at Modesto Furniture was nothing short of a nightmare. Your store falls far short of the standards one would expect when making an investment in furniture. I strongly advise anyone considering a visit to your establishment to think twice and explore alternative options. Your lack of customer service, the deplorable condition of your merchandise, and your pricing practices are a disservice to consumers. I sincerely hope that you take this letter as an opportunity to reflect on the improvements your business desperately needs. Customers deserve better, and I trust that my feedback will not fall on deaf ears. Sincerely, Thomás UPDATE Modesto Furniture's inability to handle negative reviews raises serious concerns about their commitment to customer satisfaction. In today's interconnected world, where customer feedback plays a pivotal role, a company's capacity to accept criticism constructively is essential. When a business reacts poorly to negative feedback, it not only damages its reputation but also suggests a lack of accountability and a refusal to improve. In the competitive furniture market, customer trust and loyalty are paramount, and a failure to acknowledge and learn from criticism can lead to a decline in customer satisfaction and trust. Just trying to help but I guess your ego doesn't allow it.

Anthony never fails to deliver amazing service. From the moment I walk in, he's welcoming,…read moreknowledgeable, and genuinely cares about helping me find exactly what I need. He went above and beyond to make sure I was satisfied with my purchase, and the quality of the furniture here is outstanding. It's rare to find someone who combines professionalism with such personal attention. I highly recommend Anthony and Modesto Furniture to anyone looking for great pieces and even better service!

Purchased living room, bedroom furniture 10 years ago. Going back to purchase new living room…read more Excellent Quality and service!

My wife and I walked into Ultimate Furniture to look at recliners. We simply wanted to browse, not…read morereally intending to make a purchase today, but just wanted to see what was out there. However, things changed after we met Jennifer. She greeted us very warmly and took us around her store to see her selection. We found one that we fell in love with, but it was out of our price range. Jennifer was very kind and worked with us on the pricing to get it a lot closer to what we could afford at the time. The entire experience was so wonderful that we ended up making the purchase! It was delivered the next business day. The delivery itself was performed quickly and with precision. Jennifer called me at 8:58 in the morning to let me know that they were on the way to my house. They arrived before 9:10 and were finished with assembly and departed before 9:15. Jennifer and her driver were very pleasant and efficient. We couldn't have asked for a better overall shopping experience. We will definitely be back when it's time for a new sofa. Thank you Jennifer for such a wonderful experience!

Fantastic service from Bibi and her workers. Great selection, set up and disposal were great…read more Outstanding customer service all around.

I have done business for years with this amazing team. Furnished three homes and continue to go…read moreonly here for all our furniture! ALWAYS PLEASED AND EXPECTATIONS EXCEEDED! Here is the team delivering a hide a bed sofa into our loft and doing what it takes to get it there! Awesome job guys and the whole crew! Until next time keep killing it!

Walked in with my two energetic daughter's and I was asked if I needed help right away. I had my…read moreapplication in hand, but it wasn't completed. The lady , I forget her name I think it was Rebeca. She offered me a seat and to take my time to fill it out. She even gave my daughter's sticky notes and pens to draw, so nice. Even though my daughter's we're jumping on the furniture, and I was trying so hard for them not to, they didn't seem to mind. I'm saying this because some places people just get attitudes and say "please no jumping, or no running" but this place was understanding thankfully. I walked around a few times, there are some cute furniture sets and beds. And I chose my favorite one. They were able to deliver the next day in the morning, earlier than said. But they also told me that if anything opened up the same day, they would let me know and deliver same day, which was very thoughtful. Overall, the paper work is easy, they explain payments and other information to where you understand. And they also check up on the day they deliver for a confirmation delivery. I do though apologize because I wasn't fully prepared honestly. I didn't have my ID and they accepted that I did have a picture of it on my phone. Great first experience. Awesome customer service. And kids friendly . I definitely recommend Brianna's Home Furniture to whoever needs furniture. I believe they said they have a second store in a different area in Modesto as well. Will do future purchases with them. Thanks to everyone that helped me and the delivery men too! BTW my husband loved them! Thank goodness because he's a picky guy.

Ok these people have nooooo shame.. i had left a negative review based on my negative experience…read more When i went to pick up my mattress the guy said he couldn't give me my stuff until i removed my review!! So i removed it and promised i will put a awsome review. That got me my mattress and now im posting nothing but the truth about my experience with this place .. SHOP AT YOUR OWN RISK

Logan came to the rescue when my bed got stuck in the upward position. Over the top service for…read moretheir customers!

Friendly customer service, free delivery in Hughson which was a plus since I sold my truck August…read morethis year. Price is perfect for great quality. Love the couches we picked out, thanks again Lacy's furniture! I am recommending others to go your way!

We recently purchased a new "Easy Chair" from Woods Furniture. Selection was great and the…read moredelivery was seamless. Nice to have this family operation still going strong with all the big box stores in the area.

I want to start off this review by saying I am a lifelong resident of the Turlock area and have…read morebeen a Woods Furniture Customer for most of my adult life. Now, A few years back my wife and I were saddened by the possibility of Woods Furniture closing as they had all kinds of "going out of business" and "Retirement" banners around their store. We needed a new living room set so we stopped in. Come to find out it was one of the brothers who was "retiring" and "going out of business", nonetheless we purchased a very nice, very pricy sectional for our living room. This transaction and subsequent delivery/setup went well. The beginning of October, my recliner, which was also a Woods purchase, was not working out for me, so I went in to purchase another. After much consideration, I special ordered a recliner. Due to the current outbreak, the order would not be here for 4-6 weeks. In late October, my wife decides to replace the bedroom furniture and we go to, of course, Woods. Again, nothing is in stock and we order what the wife selected. 2-4 weeks we were told. November 14, 2020 my wife had spent over three hours back and forth on the phone with Woods to get a status on our orders. She was told the bedroom furniture was ready and they had pulled pieces from other orders to get it ready for us. I was not happy with that since someone else would be left waiting, possibly longer than we have been. We were also told the manufacturer of the recliner (Flexsteel) did not have the material in stock to cover the recliner and had no idea when it would be in stock. At this point we were at the 6 week mark on the recliner order and WE had to call to get a status. Before, communications were always top notch and we were notified of any delays. We decided to cancel both orders and get a refund and I won't get into how that went. Long story short, I went to another long time furniture store in Hughson and bought a recliner, which was a match to what I had ordered at Woods, but at half the cost. We went to a newer furniture store in Downtown Turlock and found similar bedroom furniture for cheaper too. Needless to say, I won't be back to Woods Furniture. Just a different, bad vibe and absolutely zero customer service after the purchase.

Best furniture store in Modesto great prices awesome service. Dillan is friendly and helpful:)read more

I've bought furniture from them, since my kids were little, always good reasonably priced…read morefurniture. Five star.

Jose did us a solid. We brought our dryer to him and noticed that someone before us tried to fix it…read moreand thats why it wasn't working. Jose ordered the part and when it came he replaced it and helped load it up when it was done. Got home turned the dryer on and got so hot thatnibwont need to use high heat for a long time! Thank you Jose for doing a supreme job. The cost was reasonable which will make me want to go back it i needed an appliance in the future.

Cheap parts, only last you long enough for it to fall right out of the return period…read more Unprofessional, shady, untimely assistance, overall a HORRIBLE experience. I'm down 500$ into a washer that didn't even last a whole month. If I could give negative stars, I would