We love living here! it has been a sanctuary for my children and I. BRandi and her team are…read morewonderful to work with and could not be any more helpful. Maintenance is on it as well! swimming pool is fabulous and what I love the most are the grounds. it is wonderful to look out from my patio to trees and greenery! we have been here over two years now and it has been home to us in that time. Diana Cussins

Brandy and the assistant management and maintenance team are great. Even though it is a…read morecorporation and they don't have control over some of the additional fees, they really try to hear us about beautification and respond to concerns about pool and clubhouse rules....I have been here about 3 years and am now very happy about the team in place!

Feeling like I live in a resort. Christopher and his team could not be any more helpful in any…read morerequest, made moving a stress-free endeavor. A lovely, serene environment, great location, easy access to any part of the county. Looking forward to a new chapter and so happy to be here.

Excellent environment, well manicured yard with many matured trees. Quiet neighbors, good sound…read moreproofing in the apartment. Responsive and helpful management. Christopher has been extremely helpful and always courteous.

I moved into this duplex community May 2025 and have been very happy here. The units are all brand…read morenew and never been lived in. Upper levels are all 3 bedroom 2 bath and the downstairs levels are all 2 bedroom 2 bath units. Each has a 1 car garage. Some of the 3 bedroom units include solar. It's tucked way back off Burbank Ave so it's quiet and feels secluded. Residents are friendly. Have you ever seen someone walk a cat and a dog at the same time? So rad. The property manager Debra does a great job addressing issues professionally and effectively. The other lady Nichole is great too. The community has an Xfinity bulk account they can bundle your WiFi into your rent. I transferred mine right over from my old house. Trash service is through Recology, you set that up yourself and have your own cans. Water is individually metered and through City of Santa Rosa. PG&E is individually metered and not bad here thanks to energy star efficient stuff, good insulation, new windows, etc.

My family and I moved from out of state, into Rancho Valencia based solely on the virtual tours…read moreonline and from Ms. Debra's genuine interpersonal connection we made. She wasn't just friendly, she actually asked us about our life, answered any and all questions no matter how many times we called, & was even willing to FaceTime us from a unit. This was invaluable, especially when we couldn't physically be in the state before moving and making our decision that this was the place we needed to be. Upon arrival, we were pleasantly surprised at just how homey these apartment homes feel. I've never lived in an apartment that truly feels like a home. It's such a nice change, & the website virtual tours truly gave us an idea of what the inside looked like-plus gave us all the measurements before we chose our unit. We were on the fence between the 2 or 3 bedroom but decided to save our knees and go with the downstairs 2-bedroom. One downside I've noticed, was the construction. Theres one fairly significant error to our unit that unfortunately isn't a simple fix, our driveway. The concrete slab to get into our driveway is about 2-3 feet inward to where we have to angle in and drive over the plants in the front by the street (we try to miss them). It is not lined up, and our unit is the only one like this. This has made parking in our driveway hard, especially since we don't want to destroy any of the new landscaping but also need to utilize our driveway. Another downside is the noisy neighbors upstairs. I'll just say this, when we first moved in, they were up every night for the first 5 days, until past midnight, with a small child. Our walls and light fixtures were shaking from the amount of loud noises that we just about rang their doorbell at 1 am! Our baby's room (front bedroom) is right below the dining room/living room and it definitely keeps her up when it's time to go to bed. We hadn't had the opportunity to officially meet our neighbors prior to this, but fortunately, we did learn that there is overnight security patrolling and we can utilize them for noise complaints as well. It's definitely not sound proof as living in any apartment isn't, but it's a reminder that these units are connected. Overall- we are happily surprised at the location, the neighborhood so far, & excited to see more neighbors get into the spirit of holidays and decorating their units!

We have lived here almost 10 years. Our apartment is not renovated but yet our rent's going up $224…read morea month. The biggest increase ever. The pool heater is broken and has been since year 2 of us being here. The past few years I have asked if it'll be fixed. I was told yes until recently when they suggested I go to a sister property to use the pool since they have no intent to fix and the pool is extra cold even during the summer. The one thing they have going for them is there maintenance guy is amazing and works hard to keep the property pristine.

Update: The regional manager, Gustavo, followed up with me and helped sort everything out. He was…read morereally helpful and kind!

Thank you to the leasing Consultant Hollie Hunter for…read moreallocating us to a spectacular apartment . We are amazed we moved in this new year in such a short amount of time. Hollie showed us patience, kindness, and a unique sense of humor. We couldn't be more thankful knowing she was by our side every step of the way. Thank you for welcoming us to such an inspiring and beautiful community. Creekside is also pet friendly which has been great for my dog and cat. They not only feel comfortable and safe but also love the beautiful scenery and plants whenever we go for walks. I'm so grateful Hollie helped us move into our new home.

Do not move here! Leasing office is a nightmare! This one is long and there is more than this…read more Lived here for almost 2 years, multiple issues from management staff. Illegally towed truck(got back my truck and never paid a dime, they acknowledged the blame and that's why I got it back for free) Another tenant stated his car has been towed 5 times by the apartment complex. People who live here are having their cars towed!! Wild. For the record both my truck and my gf car have been registered with the complex since day one so no excuse. Boiler heater utility bill was way high for first 6 months than compared to what management said it would be. Then they sent someone out to fix the buildings boiler heater and our utilities went back to what they said it should. Sounds like they had a leak or some problem that racked up the bill and all the tenants had to pay for it. No compensation or anything. When I brought it up to Sara she acknowledged it but said it was a pg and e issue, Not the complex. But the timing seemed suspicious. Balcony was redone right when we moved in, for about a month they did construction to our balcony and living room. Terrible timing. Why not do that before we moved in? I worked nights too so I woke up all day while trying to sleep when they worked on it. Lastly, they cut a bunch of the carpet up to put in beams underneath and never fixed the carpet after. We complained and someone came and put 5 staples in it. You can totally still see the cuts and it pulls up so the staples didn't help. Jordan and Sara(previous management) both have lied about the lease and when you bring the lease and show proof, they ignore and don't do anything. We are moving when our lease ends in March but the nail in the coffin was when we paid rent this month or tried to. We have paid our rent on time for the past 22 months via check at the leasing office. Went to pay this month and Jordan wouldn't accept my rent. Said I have to sign up for an account, deposit money at some atm or store and then Pay online. I refused this method. When I showed proof that our rent can be paid via check at the leasing office like we have always done, Jordan said that changed and if we do not pay online then we will have late fees. Maintenance staff says it is because he has to individually stamp and process the checks and is tired of doing it so they are changing the process. Either way, now they have violated the lease again and we aren't sure if our rent was accepted. Please avoid if you want a peaceful place to rent. Also, it's not a luxury apartment complex.

good morning, I just wanted to acknowledge the maintenance…read morecrew here for the work that they do. Alex- still continues to be 'ambassador' of the lane I always say as he acknowledges everyone daily by name and with pets and does the friendly greet and asks how residents are doing, plus very hard work and committed as well polite, respectful and knowledgeable with the channels of procedures if you have questions. Many of the residents speak highly of him and we are thrilled to have him as a part of the life force on the outside of office spaces. Oscar- the general consensus is that Oscar as one of the only originals since the complex opened has been outstanding and stepped up to his new role rather tremendously given all the pressures that come with a new position. Always thankful for him and his diligent work, friendliness, knowledge of operations and professionalism. Adrian- also very hard working and friendly and has great staying powers since a few have come and go. Excellent addition to the team and enjoy and appreciate his work ethics. Gifford- absolutely appreciative of him and his know how's on the job. Always prompt and enthusiastically working with great high standards. I reckon a pretty golden contribution to the maintenance crew with all of his learned experience. By far always the best working team who continually make a difference to our living experience here at Sendero. The community here thanks each and every one of them plus anyone currently in training now for making our living experience a better and safer one. M. Smith

Alexis did a fantastic job power washing my back patio and front porch. Such a nice person too, I…read morereally appreciate how the maintenance team takes care of us.

I have been here for about a month and its not too shabby. The property is highly occupied but very…read morequiet at night. Limited guest parking which is a bummer but street parking is accessible. The apartment i moved into was very clean and smelt new. My stove is moody but still love my place. Sandra the property manager made my move in super easy and was always in contact. I was nervous due to my credit being in repair process but she worked with me to get me approved with a higher security deposit. The rent is low for Sonoma County. I nabbed a studio for $1099! I felt really confident moving into this property. I highly recommend this property!!!

I have been living here since 2021. I moved in during the pandemic and I wasn't able to see the…read moreplace until after I signed my lease and was given my key. I was moved into an unclean unit. I had to clean the unit and pay to have the carpet clean. half of the electrical in my studio unit didn't work, my sliding glass door was put on backwards and it doesn't lock ( the screen is in the inside of the house and the sliding door is on the outside). my unit has been flooded out 2 times from the upstairs unit and caused thousands of dollars in personal property damage (absolutely nothing was done I had to foot the bill both times). management will tell you whatever they think you want to hear just to get you out of their face. I have found black mold and management sent maintenance to only paint over it. I have noticed a decline in my health and every time I ask them to have someone come test for mold I'm ignored (even though I have sent pictures and videos of mold to management). my bathroom has so much moisture that that paint bubbles up and the walls are soft the when I changed the rusted shower curtain rod the wall started peeling off with the rod ( but maintenance says that's completely normal). my rent has gone up almost $200 in a year (but absolutely nothing has been done to maintain my unit). My cabinets in the kitchen are disintegrating and they have swelled up from the moisture in my unit and have started to crumble and fall apart. and let's not even talk about the ground of Villa Creek Apartments ( i have seen used condoms in the parking lot, the parking lot is infested with rats (rats has gotten under the hood of my car and cause damage by chewing cords and cables), every single Friday the whole parking lot becomes a huge tailgate party( leaving empty alcohol and beer bottle/cans). homeless people are there every day all day even while the office is open dumpster diving. Management won't say anything about that, but they have security to come and make sure a car isn't parked in a spot for too many days. I have waisted so much money in the laundry room because the washer's and dryer's are always broke and you never know if it is broken or not until after you put your money in the machine ( I have found it to be faster and cheaper to just go to the wash house). nothing is ever properly fixed they just come and rig things together to temporarily fix it but nothing is ever properly fixed And everything is always broke. the fence around my patio is completely dry rotted out and unstable, they came and painted over that as well. Let's not forget that I have proof that management said they would move me while my unit was being properly handled for the mold and they haven't, whenever I ask when will that happen I'm ignored, so management wants me to stay in this studio while they come and cut holes in the walls ( exposing me to even more mold). The office opens and closes whenever they want no real set time (although they will give you there office hours) when you call they never answer the phone. All they know how to do really good in the office is kick the can. I wouldn't recommend this place to my worst enemy. I have all pictures and email. if interested in seeing just ask and I'll send ( I can't post pics on here).

I have viewed every type of appartment here and they are all gorgeous. Their website has a really…read moreawesome 3-D viewing tour you should check out. They did a really good job with it. The bedrooms have really nice plush carpeting, but the hallways and kitchens are mostly hardwood. They all have a humongous stacked washer dryer. The appliances are just so so but all in all this place is pretty nice. I have to mention a standout employee at the office, Donna. She is exceptional at what she does.

I moved in last month. Everyone from the managers to the maintenance crew has been wonderful. If I…read moreneed some things fixed they're on it immediately. All of my neighbors are nice, many offered to help me while moving. The neighborhood feels very safe and the grounds are tidy. I love it here and hope to stay for a long time.