911 RESTORATION IS AMAZING!!! This will be a LONG but important and REAL review…read more.. Listen - As a top performing real estate agent in Los Angeles I constantly get calls from clients in emergency situations and that are looking for advice in super high stress moments!! And thank goodness I found a team that I can trust, after using so many companies prior that take advantage of people and their emergencies, it's everything to have people you can rely on and that will TREAT YOU RIGHT. From their service to their quotes and follow up... you don't have to think twice about "who you're using" in that stressful situation. Lemore and her team always take care of me and MORE IMPORTANTLY they take incredible care of my clients. I've literally had 5-6 jobs in the past 2 months in the community I live in and every single time Lemore ANSWERS the phone 7am, 8pm.... Literally 7 days a week... like nobody does that anymore ... NOBODY!!!! She respond quickly, communicate clearly, and handle everything with a level of professionalism that gives me total confidence every single time I refer them. My name and reputation are on the line with EVERY SINGLE recommendation I make and honestly? It's incredibly comforting knowing I have the best restoration team on standby ready to step in right away, take control of the situation, and help me guide my clients through a very stressful experience. Aside from this, you can TRUST they will give you the BEST value and price from the moment they give you a quote... they will always take care of you!!! Thank you Lemore (and team!!) idk what i would do without you guys... anybody that has any questions can message or call me directly at (310) 308-6685. Matthew B. Top LA real estate agent

I was having an issue with mold and called around to different companies to get the best quote…read more Roee was very responsive and came out to do an inspection. He was very thorough in investigating where mold was in my new home and was very professional. The only problem I had is that the quote I received from him was out of my budget. I would have loved to use 911 restoration but I had to go with what I could afford.

Full disclosure: I didn't end up using AMC's physical restoration services, but I felt compelled to…read morewrite this review because of Brian's incredible customer service. During a stressful and panicked remediation emergency, I used Yelp to request bids. Brian was quick to respond, exceptionally kind, and gracious with his time. Although he couldn't get a team to my location that same day, he offered to jump on a video call to assess the damage remotely. In a crisis, having an expert willing to guide you--even if they aren't the ones on-site--is invaluable. If this is how Brian treats people before he's even hired, I can only imagine the quality of work he provides on the job. Highly recommended for his professionalism and empathy.

I had an excellent experience working with Absolute Maintenance & Consulting! From start to finish,…read moretheir professionalism and expertise really stood out. Cameron, the owner, is incredibly intelligent and clearly knows the industry inside and out--his leadership gave me absolute confidence in the entire process. John was an absolute joy to work with. He was friendly, attentive, and made sure everything ran smoothly. What I appreciated most was the team's communication--they kept me informed every step of the way, so I always knew exactly what was happening with the project. Not only did they deliver high-quality work, but they also executed everything quickly and efficiently without cutting corners. I would absolutely recommend Absolute Maintenance & Consulting to anyone looking for a reliable, knowledgeable, and professional team!

I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

Friendly service, great prices. Had some interior water damage and mold, Danny and Nima cleaned up…read moreand treated the area super fast. Really happy with the whole process, definately recommend.

Danny and Nima are great - came out on time to inspect and did a great job with the least invasive…read moreoption available of the three quotes I received. Cost was inline with the other quotes and on the lower end. My dog really liked Nima a lot, too!

My wife and I recently purchased a home, but before we could move in, we had a water line burst…read moreunder the sink. Lime Green came in and did a fantastic job drying the water damage and documenting all of their work. David and Martin are extremely knowledgeable and professional, and have kept us up to date with their work as they went. Where they really shined has been in helping us deal with the insurance company. Mercury insurance (a terrible company), has spent the last week looking for every possible reason to deny us coverage. Thankfully, at every turn Lime Green has had appropriate documentation and evidence for their work. Not only that, but David has taken the time to walk me through the insurance process step by step, and has even gotten on the phone with the insurance adjuster and myself to fight for our claim. This service was truly above and beyond for what was a small job for Lime Green, but very important for us. Thanks to David and Martin for all their work with us, I couldn't recommend this company more.

I'm taking away a couple stars, unfortunately, because initially my experience was good. The…read morecompany initially agreed that they would come to do a consultation and then provide us with an estimate for the mold removal, do the work, and then give us a 2nd estimate for the reconstruction. We had mold in the bathroom and the master bedroom and the mold smell was particularly horrible in the bedroom by the window. They opened up the bathroom ceiling as well as a chunk below our bedroom window. They removed mold from the bedroom window sill as well as part of the bathroom ceiling and the bottom of the bathroom cabinets. The bathroom mold was from condensation, from a lack of a ventilation system, and a prior leak under the sink. They stated that the bedroom mold was from condensation and that everything in the wall below the window was dry. But it was strange because during the consultation I was told that after they opened up the wall and removed the mold, that they would come back to test to see if there was somewhere outside that was letting water in through/near the window. When it came time to pick up the scrubber and dehumidifier, one of the staff came by and very quickly closed up shop and there was never any kind of test or inspection performed to see what might have been the problem with the window. After the mold removal process, we were offered a quote that forgot to include the ventilation system cost we had requested during the initial consultation for the bathroom. I reached out to ask for the quote to be amended to include the ventilation system cost. During this time the two reconstruction staff at the company happened to quit. I know that these things happen, but it was very unprofessional given that we were living without a full functioning bathroom. They ended up referring us to a general contractor who unfortunately did not work out. I ended up calling someone that had previously done work for me instead. He and one of his colleagues repaired the drywall and installed the ventilation. During the process, the contractor noticed the bedroom window jostled easily and wasn't sealed. While fixing the window he found a spot where water came pouring out of the wall. Evidently during the intense rain water was trickling in through the loose unsealed window. I mention this because LimeGreen did not bother to even look for the water source in the bedroom because they were understaffed. Why on earth did they not think to check if the window was stable in the spot that I told them we thought the mold was in? I don't know much about this but would expect an expert to know what to do to figure out the source of the problem. Instead they just removed a chunk underneath the window and chalked the problem up to condensation. They would have just boarded everything back up for water and mold to continue to grow in the wall. This company is affordable and I liked the professionalism from Martin, but if the owners are overworking/overextending their employees, they are going to be less likely to take the time to find the source of the water and just rush off to the next project.

We've worked alongside Fix My Home Restoration on projects requiring environmental testing and have…read moreconsistently found their team to be professional, responsive, and easy to work with. They communicate well, care about their clients, and take pride in the quality of their work. Based on our experience working with them, we would not hesitate to recommend them to property owners in need of restoration services.

Fix My Home is a highly professional and dependable company. Darren is a clear communicator and…read moreexpert in his field, providing invaluable guidance throughout the project. The entire crew is incredibly thorough, efficient, and focused on delivering top tier quality. Anyone in need of a high caliber team should look no further.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

Absolutely outstanding service! We had an emergency situation with a break-in at our restaurant and…read moreneeded our front door boarded up fast. They picked up immediately on the first call, gave us a fair and honest price and arrived within the hour. In a stressful moment, they were professional, calm, and didn't take advantage of the situation at all. Before calling them, I reached out to another company that quoted five times the price -- so I'm extremely grateful for their transparency and integrity. The work was quick, solid and exactly what we needed. Highly recommend this company to anyone needing fast, reliable and trustworthy board-up services. They truly came through for us!

Had a cracked window pane in an antique door and they replaced it the very next day. Super polite,…read moreprofessional, and easy to work with. Great experience from start to finish.

I wanted to leave a quick shoutout for Sean at AAA Water Restoration. I contacted him for an…read moreestimate and he was seriously great to deal with. Even though I didn't end up needing to move forward with the work, I was really impressed by how professional and timely he was. He actually showed up right on time which is rare these days. He was incredibly thorough and checked everything out from top to bottom to make sure he didn't miss a thing. You can tell he's a really honest guy because he gave me the straight story instead of trying to sell me on stuff I didn't need. If I ever have an actual emergency down the road Sean is definitely the first person I'm calling.

If your insurance company is paying for all your water damage then the following may not be…read moreimportant to you but if you are trying to get a third party insurance to pay for it or you are paying out of pocket then you might want to read on and find a more ethical company to work with given, as you will find out, the large amount of money at stake. We called out AAA when water leaked into our condo from an upstairs neighbor. As is typical in such an emergency condition we ended up with what the legal profession calls a contract of adhesion meaning basically: you agree to pay them whatever number they come up with for their service and you won't know how much until you see the bill. We were at the beginning of a 3 month long ordeal to get the third party's insurer to admit liability and settle with us. We could hold off on remediation and reconstruction but had no choice but to act decisively to stop the current water damage (basically dry it out) or risk the mold getting worse and spreading. We figured that logically this part, abatement, should be the least of the expenses, especially given that damage was primarily limited to one wall and part of a ceiling of a small (less than 50 sqft) bathroom and an adjacent hallway closet. Basically AAA's abatement process consisted of assessing where moisture was present, cutting a small hole in drywall near moisture to allow air circulation behind the walls and ceiling then setting up some scrubbers and a dehumidifier to dry them out, along with installing some plastic curtains to prevent any mold from spreading to other rooms which they did. Not exactly brain surgery. While the area was drying, we discussed next steps with AAA in anticipation of the insurance company settling. This is the first red flag we encountered. The condo was built in the 1970's and it turned out there was asbestos in the ceilings and drywall joint compound. However, it turns out the AAA is not licensed to remove asbestos and wanted to bring in another company to remove it for some huge additional amount on top of what we owed AAA. In fact we never got an honest quote up front as to what the remediation would cost. We were intially given one number that believed was the total ($17,710) but turned out not to include the asbestos part then another number presumably including the asbestos part but they would never commit to putting in writing that they would remove all the asbestos for a given price until we were far beyond the point of wanting to continue to deal with them. At the month mark, the emergency was over and we were no longer interested in a contract of adhesion and so we decided to stop work with them at the abatement stage and hired another company, ARG Restoration who, in addition to being qualified to remove asbestos, were completely up front, transparent and reasonable in their cost and did a great job. As for AAA, It turned out that for simply doing the abatement steps listed above, on a 50 sqft area, the charge was $15,881, over three times what the mitigation work by ARG ended up costing us. Fortunately, the bill was itemized so I was able to examine how the cost had ballooned so much given how little labor was involved. It turned out that the majority of it came from charging us for basically "renting" the two scrubbers and the dehumidifer for over a month. (Yes, during the entire time we were waiting to hear from the insurance company to get the money for next steps until we finally decided to cut them loose, AAA had kept the equipment at our condo, a period of 32 days). It turned out that AAA charged $275 per day for equipment that, for the same period of time, can be rented from home depot for a small fraction of what they charge but we had a contract of adhesion so that's the rate we were stuck paying their rate. The outrageous part, however, is that the equipment had actually been turned off and moved into the foyer by the occupants after 15 days yet we were forced to pay $275 a day for 16 days when the equipment was not even plugged in! I did not have to take the occupants word for it, SoCalEdison provides a nice graph that shows daily electricity usage and clearly showed the 15 days when electricity usage was significantly higher than average starting with the day they set up the equipment and stopping at day 16. It is also necessary to point out that AAA made regular visits to check the moisture and so they had to know the equipment was sitting there unused and yet blithely continued charging us for it instead of taking it away or at a minimum informing us we would be charged for it while it was on our premises. In fact, their tech finally made me aware the equipment was unused some 8 days after it had been turned off (based on SCE graph) at which time I immediately responded and told them to remove the equipment. Despite this, it sat their for another 5 days for which we were charged an additional $1375 before they were removed

I rarely write reviews this long, but Ursa Pro Restoration truly deserves it…read more We recently had a water damage issue in our condo that affected the unit below us, and it was a very stressful situation. From the very beginning, AJ was incredibly responsive, patient, and transparent. He took the time to answer all of our questions, explain the process, and work with us to find a solution that fit our budget. Alex handled the initial mitigation work and did an excellent job. He was professional, respectful of the property, and clearly took pride in his work. Andrew also came out to inspect the project and was equally knowledgeable and helpful. What impressed me most was the communication especially with AJ. Every member of the team was courteous, honest, and easy to work with. They never tried to pressure us into unnecessary work, and they were always willing to explain their recommendations in a way that made sense. In an industry where it can be difficult to know who to trust, Ursa Pro Restoration stood out for their professionalism, integrity, and customer service. I would absolutely recommend AJ and his team to anyone dealing with water damage or restoration work. Thank you again, AJ, Alex, and Andrew!

I recently had my bathroom repaired after a leak that affected the living room below, and I…read morecouldn't be more pleased with the company I chose. From start to finish, they handled the entire process with professionalism and care. The team was diligent, attentive to detail, and took pride in their work, the final result came out beautifully. Pricing was reasonable and clearly outlined in the contract, which I really appreciated. They also provided organized receipts for all materials, which showed great transparency. Communication was excellent throughout the project. They were responsive via email and addressed any concerns promptly. Overall, this was a smooth and stress-free experience, and I highly recommend their services.