We came here to prepare for my wife's upcoming chemotherapy, which starts next week. The owner is incredibly kind, patient, and personable. She took as much time with us as we needed, answered every question, and never made us feel rushed. The selection was excellent, and she helped my wife find a wig that looked and felt like her. We ultimately purchased a high-quality, heat-friendly synthetic wig with a 100% hand-tied cap, monofilament top, and extended lace front for $680. Afterward, I cross-checked the exact model number online and found that the price was essentially the same as ordering it on the internet once shipping was included--but buying locally came with the huge advantage of her expertise, fitting, styling advice, and outstanding customer service. If you're shopping for a wig, especially because of chemotherapy, I highly recommend coming here. read more

This is Walt from Walt's Adventures and I find myself in Walnut Creek, California at a specialized business...VIP Wigs and Prosthesis. Many people decide to go on adventures but, as in this case, Life has chosen one of my party members to proceed on a darker path to navigate. If you are a person or know of a person who is in need of a wig for various reasons, then I implore you to seek out this establishment. There is both street parking and a small lot to support your travels. Inside, you will see a wide selection of wigs ranging from the synthetic to real hair and are all professionally created. No one needs to feel unsupported when you are chosen to seek out wigs. I now know that assistance will always be available and it can be found on Locust st. Bless you for the work you perform read more

VIP Wigs & Prosthesis - Store front - Wigs Near Me - Walnut Creek, California

I was about to start chemo therapy and Mary, the owner of VIP Wigs who is a 3 time cancer survivor was incredibly helpful and kind. She helped me find a reasonably priced and great looking wig. She didn't try to sell me the most expensive wig; but gave me the pros and cons of the different types of wigs and this helped me to choose a less expensive wig that looks like my own hair and falls into style without any fuss. She even told me to come in and she'd shave my head for free when my hair started falling out and I did!. She was a blessing and I give her 5 stars! read more

I have purchased 2 wigs from VIP Wigs & have been extremely happy with both of them. Both of them were high quality synthetic wigs that continue to look months later just as beautiful as the day I bought them. I felt the need to review this store not only to rave about her wigs (hair pieces, toppers, etc.) but also because I'm not sure if people are hesitant about considering this place due to where it happens to be located. The building it is in is not particularly impressive & is actually a little difficult to find because there are not a lot of active businesses surrounding it either, though it is in the middle of town in a very nice area. This store has been in this same spot for over 45 years! Mary is the owner who is the only person running the store. She is wonderful! Your first impression may be that she is not interested in really doing business &/or not very friendly in general. This is so far from the truth however! Mary is very knowledgeable & friendly as well. She has a calm & professional manner making you feel immediately comfortable which is unlike other places that I have been to recently. No pressure is put on the customer to buy anything & questions are easy to ask which is so nice for those of us who basically know nothing about wigs. I am a cancer survivor & so is Mary. It was an added pleasure to know that she could relate to the many mixed feelings that I had about having to buy a wig due to the damage my hair incurred from the chemoradiation I went through for my GI Cancer. Take a look at VIP Wigs for yourself. She has a fantastic collection of European wigs, many of which are 100% made by hand! She doesn't normally carry human hair wigs but as I said, she does sell premium synthetic wigs that look exceptional when compared to the other wig stores that I have been to in the past. read more

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Mary is very sweet & patient with her customers. Her selection is very good. I know everything has doubled in price but I wish it wasn't so expensive. I would purchase more. read more

VIP Wigs & Prosthesis - My new wig - Wigs Near Me - Walnut Creek, California

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Mary was very nice and patient with my mom. She is going through chemo and needed a wig and my mom was new to the whole experience. Mary was supportive, patient and very encouraging. We left there with a positive experience. Thank you Mary read more

Mary was incredible. She provided outstanding service and found a beautiful wig for my family member. She was kind, patient and thorough in her explanations of the types, fit and care of the wigs. She is such an inspiration. The shop has a good selection of wigs and accessories at various price points. If you need a wig, I would highly recommend this place. read more

Highly recommended, quality wigs and good experience. Absolutely no comment or reaction to my newly bald head. Mary helps with wig selection and is calm, engaging and somehow a comfort by her natural approach. I like that she offers opinions on color and style. Not just "that looks good" but that color is good with your eyes and skin tone" In the end I went with something that feels a bit more than my natural hair. After all it is a wig and I'm going through chemo - why not have something that perks me up a bit. Selection and service are great. Shop is off the main road - so no one's looking in the window. Thank you Mary! read more

I recently started losing my hair due to chemo. This was the first wig shop I went to and I am so glad I did. Mary was super helpful and after trying on just 4 wigs, I found the one. She gave me pointers on how to care for my scalp and the wig. I highly recommend VIP Wigs if you are going through hair loss. read more

VIP Wigs was the best place to go! Going through Chemotherapy is tough when you lose your hair. Mary was an absolute angel. I walked out with 2 fabulous wigs and a friend for life. I never thought I would feel pretty going through this "journey". Thank you Mary for restoring my "beauty" and helping me fight this battle. Much love. read more

My hair has been getting thinner over the last few years and I was so unhappy with the way I looked. My friend and I both experiencIng the same issues finally decided to tackle the problem, which is how we ended up at VIP Wigs. Mary, the store's owner suggested we try hair toppers and helped us put some on. She was very patient and educated us on the process. Not only did we love the way the toppers looked, but we were also amazed at how well the colors matched and blended with our own hair color. The quality and perfect color made the hair pieces look real. It was near impossible to tell the added hair was not our own. We are grateful that we met Mary since she provided a perfect solution for coping with our hair loss. Her prices were also so reasonable that we each bought 2 toppers. I highly recommend this business and for sure I will be a repeat customer in the future. read more

I lost about half my hair due to Covid. I tried another wig salon in Walnut Creek and they didn't have anything that was appropriate or looked natural. My hair is naturally thin and I didn't want a wig with a lot of hair. I looked up yelp reviews for wigs, saw VIP Wigs and decided to stop by. Mary was very helpful, she found the perfect wig-color, texture and style. It didn't have to be ordered and I walked out wearing it, a very happy customer. A week later I wanted it thinned a bit and went back in. Without a charge, Mary removed some of the wefts to give it a more natural appearance. Several months later my girlfriend asked me to take her to a wig store as she had lost all her hair due to chemo. I immediately thought of Mary. My friend was able to find a perfect wig. Mary was very compassionate and patient with her. My friend is still thanking me for that positive experience. read more

The service was amazing. The owner spent time with my mother and helped her decide on which wig would be best for her. It was our first experience at a wig store and it was amazing. If you need a wig and professional to help, you need to come here! AMAZING. read more

I met with Mary, the owner, while going through initial stages of cancer treatment. She was compassionate, sensitive to the circumstances, was knowledgeable about the cancer treatment process, and very helpful in the wig selection. Having an empathic professional at such a difficult time was a huge help. It was a very comfortable private setting, informative, and she was receptive to my daughter's suggestions. She even helped my husband when he decided to shave his head to support me! Her assistance selecting the wig was great - she intuitively brought forth selections that were "me", from the look, coloring and length. The wig chosen is high quality and looks so natural. I love it because now I have thick hair. It is comfortable to wear. Mary helped with instruction & care for the wig, and even trimmed the bangs. The correct wig fit and look is paramount to my confidence to being outside the house and for that I am so grateful. I highly recommend VIP Wigs in Walnut Creek for anyone facing hair loss due to cancer. VIP Wigs has a large variety of high-quality wigs that can truly make a difference and Mary provided excellent service! Thank you! read more

Mary was outstanding! She explained everything, knew her inventory and took the time to meet my needs. She showed me different options both pros And cons. She shared her own story and made me feel optimistic about my own health journey! read more

My mother is about to start chemotherapy and we came to VIP wigs after a quick google search for local wig shops. All the reviews about this shop and Mary's excellent customer service are true. She did not rush us and was very helpful in discussing the pros and cons of the different kinds of wigs and also was honest about how each wig looked on the wearer. Mary's also shared her own journey with us, and offered a lot of supportive tips and advice, my mom left the shop less nervous about starting treatment. I highly recommend this shop for high quality wigs and service. read more

5 Star Service! I found this shop online and saw the many wonderful reviews. We visited this shop over the weekend and we were assisted by the owner Mary. She is such a sweet lady and helped us find several styles to choose from, and fortunately the first one we tried was the one we ended up buying. They offer nylon, fiber and real hair wigs. Mary shared her testimony with us and she's an incredibly amazing and strong woman! Her own story gave us some encouragement and we left the shop feeling positive and uplifted. The shop is located in downtown Walnut Creek across from Dean Lesher Theater. There's a parking garage conveniently located across the street. I highly recommend this place if you or a loved one is in need of a wig! read more

I was very nervous about going wig shopping. I was afraid that I might have to explain that my skin condition isn't contagious, I was afraid that someone might treat me like a leper, I was afraid of judgment, I was AFRAID. Worse, I was not even sure I wanted a wig, but I'd never know until I tried one on. So I went with two supportive friends, and hoped for the best. I didn't need to be afraid. Mary was gentle, and welcoming, and knowledgeable, not about just wigs, but about the emotional side of being a woman who's had to cut all her hair down to a buzz cut. She answered all my questions (I had a lot of questions after reading online about wigs) and then let me try on all that I wanted. The last thing was that I was afraid of being pressured into buying something after "taking up time." Instead, when I said I wanted to go home and talk with my wife about it, that was fine. It is a big purchase, after all. It's a tiny shop, but there was a decent selection - I found one I liked, and I went home to think about it. I'll be seeing Mary again. One warning: the shop has a no photos rule, which I understand (otherwise people would come in for a lark and fun selfies) but it did mean that I couldn't take home photos to think upon. 5 stars, still. read more

Yesterday was my grandma's 89th birthday, and when I came to visit her in Concord, I asked her if there was anything she wanted to or anyplace she wanted to go. She said she'd been thinking about visiting a wig shop since her hair is now very thin, but the only place she knew about was by appointment only. I looked up local wig shops, and VIP Wigs popped up, so I called and asked if they were open for walk ins, and the owner Mary said to come on by. My grandma's never done anything like this, and her hearing and vision (especially) is impaired, but Mary was very patient and walked us through the process. She spoke nice and loud, and was very hands on at color matching and describing the step by step process of the options she had. Despite my grandma's age, the hair she has is gray and brown. Mary brought two options out that were synthetic and heat tolerant. It costs $5 for a hair stocking to try on wigs, but Grandma tried on 2 without additional cost, and the price of the wigs were outlined very clearly before she ever tried one on. The first was a lot longer than my grandma's ever had, and she wasn't in love with it. The second one was a lot shorter, and very full. My grandma has never had very thick hair, but she liked the style and color a lot, so Mary thinned out the bangs to make it more suitable to Grandma's style. She said that shampooing the wig might help with some of the floof if it was still too full for Grandma's liking, but she also offered to thin it out free of charge if Grandma decided she wanted to reduce the volume. Grandma opted to wait until she got used to her new look, and Mary said it's a standing offer. We got all the required accessories for starting out, and Mary also cut my grandma's natural hair and eyebrows so that it would work with the wig. There was no second guessing after that! I was very impressed by the level of detail and care that VIP Wigs paid to my Grandma. Mary was very accommodating and informative, and my grandma walked out of the store feeling better about her appearance than she has in a long time. I highly recommend them to anyone who has been considering natural or synthetic hair. read more

VIP Wigs & Prosthesis - Grandma's new wig is a little fluffy from her rocking chair, but she is so happy! - Wigs Near Me - Walnut Creek, California

You never really appreciate how much you see your reflection while out and about until your head looks bare! I thought I could deal with having no hair, but no... My Kaiser doctor recommended this shop and I am so glad I found Mary! It was awesome how the VERY first wig Mary picked out for me was the perfect one! It looked just how I used to look before ovarian cancer (thank goodness I am all done and healthy). I agree with others that she is direct - which I think is important, but she is very kind, caring and helpful! So happy with my hair! Although I am very content with beanies-they keep my head nice and warm, I do love having my 'hair' (my grand daughters put air quotes around it-lol) for hair security. read more

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Great selection and Mary is so sweet and knowledgeable! I highly recommend VIP wigs to anyone suffering with hair loss.

Excellent, compassionate service. Extensive selection of wigs. Owner Mary very patient and helpful. She found my friend the perfect, most natural looking wig in a cute hairstyle. read more

The first wig store we went to didn't provide any assistance or help in figuring out what would work for my wife. The experience at VIP Wigs was very different. Mary worked one on one with my wife and offered a ton of information and helped her try on about 6 different wigs. She very carefully measured my wife's head and offered to customize it so it would fit her perfectly. It was a very personal experience and you can tell she really cares about her customers. If quality, custom fit and personal attention are important to you, this is the place to get it. Thank you Mary! read more

What a great place!! I was in desperate need of a wig for a wedding I'll be attending and I found a great one here. It's very similar to the hair I had. Mary was very patient with us, explained everything and made me feel so comfortable. Being that this was my first wig it meant a lot that she took her time with me. Thank you Mary for making feel beautiful again read more

Mary is so awesome! I don't understand why there are reviews on here talking about how impersonal she is. She's direct, but she's also very warm and loves to chat. She's a cancer survivor and knows her business. She's a strong, educated, well spoken woman and I enjoy my visits with her. I found Mary's shop after searching around for a good place to go. I walked in and was so nervous. There was an older woman being fitted for a short wig, her daughter had brought her in for a new piece for her birthday. After seeing Mary interact with them for such a happy occasion, my nervousness was eased. I've bought two wigs from Mary (on two separate occasions) and I love both of them. They are great quality for her synthetic wigs and are reasonably priced. When I wear them, they a are virtually undetectable and do not look "wiggy". I have received many compliments. I am 34 and have suffered medical hairloss since my early 20s. I have always struggled with my hairloss and this year decided to start wearing hair. Mary always makes me feel comfortable and beautiful coming into her shop and trying on as many wigs as I would like. She has definitely made this transition easier for me. I am grateful for her and this shop. I am committed to using Mary's services exclusively from here on out! read more

VIP Wigs & Prosthesis - Wigs Near Me - Walnut Creek, California

Seeing all the 5 ratings was impressive and knowing zero about wigs, I set up an appointment to find out more information. I set up an appointment to ask questions and the owner was very sweet and compassionate. She made me feel really good about my complete hair loss. I really didn't realize that the "information" I was getting in was for my emotional condition......and prices of wigs. Since I was feeling so good, I set up another appointment to try on and purchase a wig. That experience was another story. The sweetness was still there but not professional information I should have received for such a financial investment. I should have asked more technical questions. If I had half an intelligent, unemotional brain working, I would have walked out. Now I realize: #1. Wigs have been tried on by other people & the one you're paying an incredible amount of money for is not tagged or boxed. There is no indication of where the wig came from. (A health issue?) #2. It was assumed that my head was the average size & I knew no differently until I went to a second, very professional shop to have the wig trimmed & found out my head size was larger than average.......which I was sold. (since no tags or indication on the wig itself, I had no way of knowing and there's no discussion about head size...or measuring) #3. There was no discussion of the construction or features I knew nothing about. The "information" included why the cheaper $189.00 wigs are "plastic" and will melt. #4. "Don't touch the wigs.....the glass might break. You can't try on as many wigs as you want. Leave me a Yelp review." Well, Mary, here it is at your request. read more

My mom was recently diagnosed with cancer with my daughter's wedding only a few weeks away. I called and left messages with several places to find a wig for my mom. Some places hadn't called me back or had appointments several weeks out. When I called VIP Wigs, I got an appointment the same day. Mary was very helpful! She explained the pros and cons of the different types of wigs, helped my mom try on different ones, and showed her different ways to style the hair. Mary treated my mom with warmth and empathy which helped her accept her chemotherapy-induced hair loss. Best of all, my mom feels beautiful again, ready to re-engage with her friends and eager for my daughter's wedding! read more

I called to make an appointment for my mom and was told no appointment necessary. I took my mom the next day and had the most wonderful experience! Mary is such a caring, helpful, and professional owner!! She accommodated my mom and her wheelchair and gave her many options and allowed her to try on any wig she wanted. My mom found the perfect style and looks fantastic!! Mary gave us her phone number to call or facetime if we had any questions! I highly recommed VIP Wigs and Prosthesis!! read more

Mary is very knowledgeable about the products she sales. Gives a great introduction to what she has to offer, allowing you to choose what is the best product for you and answering any snd all your questions. I was expecting to pay a lot more than I did for my wig. She will style is you so desired. I'm a first time customers of this product and was very happy. read more

I had such a great experience at VIP Wigs today! Mary, is the owner/operator of this long-time Walnut Creek business that caters to folks with hair loss. She has spent 42 years serving people who are living with cancer, cancer survivors, folks with alopecia and issues with thinning hair. She is knowledgeable, kind, compassionate and personable. She made my visit enjoyable and answered all my questions. I highly recommend Mary and VIP Wigs! Thank you Mary, for this labor of love and kindness you have shown so very many. read more

I brought someone in for a wig, after her chemo took her beautiful head of hair. The owner, Mary treated her like a Queen, and fitted her with several choices. Mary made sure the right wig and proper fit was made. She was patient, warm and my sister-in-law felt like a new woman when we left. The wig is gorgeous, and not "wiggy" looking. High quality products. Mary was awesome. read more

Just stopped in to see this gem of a place. I had tape in extensions that matted my natural hair and I was devastated. I wanted a more fuller look since I have really thin hair and I lost a lot with the tape in extensions. Mary was the sweetest lady and helped me pick out a hair piece that blended with my natural color. The length and color was perfect. It clips in so there no damage done to my natural hair. I am so thankful for VIP WIGS !!! read more

I'm quite embarrassed to write this review but am such a happy customer that I'm willing to get over my embarrassment so that others will visit this shop. Speaking of embarrassing, I love that this shop is conveniently located in Downtown Walnut Creek but is discreetly tucked away at the end of a small shopping alley so there's no embarrassment to be felt as walking into the shop. Other Yelpers describe the owner Mary as rude, rough or to the point but I thought quite the opposite. I walked in without an appointment and she was very friendly, pleasant and easy to talk to AND most importantly was reassuring about my medical conditions and hair needs. She made recommendations based on my medical needs, hair texture and length and showed me how to style my hair with the product. She didn't have the color I needed but thoroughly explained how to color treat it at home. I did spend more money than anticipated but am very happy with the service and product! If you are experience hair loss for any reason, please see check this business out. read more

Mary was so kind to take us on her lunch hour. I took my 90 year young mother in law in because she wanted a wig. She has been very self conscious about her thinning hair. Mary styled and cut a very cute wig on her and it made her look ten years younger! She carries many colors and styles right there in her shop. She has been in the same Walnut Creek location for over 40 years and definitely knows what she is doing. I highly recommend VIP Wigs to anyone who is in need. Her sweet personality and sensitivity was so appreciated. read more

Mary really helped my mom feel comfortable trying on many wigs! She was supportive and it was a good experience. Thank you so much!

Person in shop was hostile and ignored me when I entered other patrons noticed possible racism. Unfortunate.

My hair has never grown back properly after chemo and I've been very depressed about it. VIP Wigs is on BACC's list of wig resources, and today I decided to go there. The owner, Mary, is caring and very knowledgeable! She helped me find a wig in a color and style that totally suits me. I am happy to recommend this shop and grateful to Mary for making me feel a little more like my pre-cancer self again. Thank you, Mary! read more

I have had thinning hair for some time. It's gotten to the point where it's extremely difficult to style. I selected VIP due to Yelp reviewers- and they are right on. Mary is wonderful. She was extremely helpful and professional. We decided I didn't need a full wig but a hairpiece. Mary picked out one that matched my color well and is styled to fit the shape of my face. She even trimmed some bangs to match my current style. This shop has been here for several decades, and it's easy to see why. Women don't get enough information regarding hair changes as we age. Mary has that knowledge and can assist anyone with overcoming the issues due to illness or aging. Highly recommend. read more

I have purchased numerous wigs over the years. During Covid I was ordering online, where you really can't accurately see the styles, colors, or quality. I am delighted that I came to VIP Wigs. Mary is very professional, amenable and knowledgeable. In a short time, she helped me to find just what I had been hoping to find. Mary instructed me on the proper way to position the wig, how to clean and condition, dry and store it. There was a variety of choices of very attractive, well-made pieces. I know where I'll be going for all my future wig needs and wants. I can't recommend Mary and her shop highly enough. read more

I had recently been diagnosed with Type 2 diabetes and one of the unlucky ones that experiences huge hair loss. I had called a few shops closer to my area, but a friend suggested Walnut Creek. I called, spoke briefly to Mary, the shop owner, and my daughter and I decided to make the trip down to see her a few days later. I was stressed and fearful I'd find nothing appropriate for my needs. Mary was so gracious, SO knowledgeable and kind. Found the perfect wig and necessary accessories, gained a new friend and felt much better after the visit~ Cannot say enough wonderful things about Mary and this shop! Martha~ read more