I loved this salon! Everyone was so nice and the vibe in there felt so light and welcoming! Andrew is definitely super super good with his work I definitely recommend!! read more

The owner had a vision of beauty for this salon and absolutely brought it to life. The salon is modern meets cozy... stunning. The constant training on the newest and greatest shows the staffs dedication to strive and keep everyone walking out the doors looking like perfection. The products they carry are the best and they always have good deals on them :)) which is always a plus Brooke the owner is the extension queen and honestly does magic. I hope this salon has endless years of success read more

I've been seeing Clare since 2021 and followed her to Muse from her last salon and I could not recommend her enough! So talented and easy going and fun to talk to! Saw Breanna on a whim yesterday for the first time for a full blonding and I had a great experience. She took me as blonde as I wanted while maintaining the integrity of my hair and she is so kind. Would recommend her as well!! You can tell the whole staff here is devoted to their craft and passionate about what they do read more

I followed Alexandra here because she's the only one I trust with my haircuts! Cost about $120-150 depending on how much you tip. I usually get my hair cut once every 6 months for context. This place is so lovely - huge mirrors everywhere, a projector playing Christmas movies in the hair washing/shampooing area. Champagne offered when you walk in, easy check in process on the ipad and a comfortable sitting area. Loved the bag hooks at the counters that you sit at, and a really bright warm ambiance. Heard that the owner Brooke also treats her employees well, which makes me way more comfortable as a customer. Alex is super attentive and answers all my questions, I will literally follow her everywhere. Was also helpful to buy Oribe products on my way out. The only mild con is that you do have to pay for parking right outside on the meter. read more

5 stars, no question. Aex is meticulous and detail-oriented in a way that's genuinely rare. She cuts your hair exactly as you describe -- not approximately, not close enough -- exactly. Beyond the technical skill, she takes the time to give real feedback about what will work for your face structure and how much upkeep you're realistically willing to do. She's also talked me out of at least one impulsive decision, which honestly saved me from myself. If you want a stylist who's skilled, attentive, and straightforward, Alex is the one. read more

I found this review extremely difficult to write, as reflecting on the experience is still upsetting to me. However, I feel it is important to share so others do not waste their time and money booking with Santiago. During my first visit with Santiago, I came in with no real knowledge of hair services, and a miscommunication about how gloss/toner works resulted in a few grey hairs not being addressed. I later reached out in an effort to resolve the issue, including a polite phone call where I apologized for any confusion and tried to work out what happened. He explained that due to the miscommunication, he would not be fixing the issue, which I understood. Before we ended the call, I apologized again and confirmed that we were on good terms and that I could continue booking services. I was reassured that this was the case, and he told me he wouldn't have taken the call otherwise. Seven weeks later, on the day of my next appointment (which had been confirmed with me via text twice), I was notified less than five hours beforehand by his assistant that the appointment was being canceled, and that the client relationship was being ended. The listed reason was "he was under the impression this appointment was supposed to be cancelled after your call." No apology for the late notice was included. I quickly replied, asking for clarity and hoping to clear up any miscommunication, but did not receive a reply. After several hours without response to my requests for clarification, I reached out to Santiago personally via text, kindly asking what had happened. Santiago eventually sent a message after 10pm, six hours after the scheduled appointment time, stating only that he "may not be the best fit" for what I'm looking for. This non-explanation for the situation was completely unprofessional, and disrespectful of me and my time. There were seven weeks to cancel this appointment after our phone call, and I legitimately do not understand why a quick conversation with an apologetic client to try and clear up a misunderstanding about gloss would cause a stylist to sever ties so abruptly. I ultimately wasted seven weeks waiting to fix an issue with my hair, and have never felt so frustrated by a beauty service experience in my life. Santiago is talented, but has a large ego and bad attitude. I would highly recommend looking elsewhere for your hair. read more

I would highly recommend this salon! I saw Marissa for color and Alex for my cut. They were both professional, direct, experienced and true designers. The salon is fresh, clean, client-centered, modern and bright. I've already booked my next appt! read more

Muse is a beautiful salon right next to the Walnut Creek BART station. The ambiance is definitely that of a busy salon, so keep that in mind if you're sensitive to noise and lots of people in a single space. I followed Alex here to get my curly cuts. She knows what she's doing and communicates every decision to you and explains why so you have a better time maintaining at home. She's been my go-to professional for years now and she never disappoints! Nearly every hair cut gets me a few compliments from strangers in the street. I always trust that Alex has me looking right every time! Definitely check her out if you're looking for a really detailed, perfect haircut. read more

The experience was extremely unprofessional. After booking an appointment a week in advance, the staff rescheduled the night before. We decided to fall for the hype and complied. After driving all the way from Los Gatos, ample notice was given that we were stuck in traffic. We then got a call confirming our arrival and not 5 minutes later, as we were literally attempting to open the front door, the front desk called once again to inform us that the appointment was canceled. Asking to reschedule once again after driving over 2 hours in rush hour only to be rejected at the door, has left one of the worst experiences with a salon. read more

I cannot say enough amazing things about Missy. I've been going to her for about 4 years. She is kind, funny, and makes every appointment feel like I'm catching up with a good friend. The salon itself is such a vibe, warm, welcoming, and full of good energy. My hair has never looked better, dreamy, healthy, and exactly how I envisioned it. She truly listens, gives great advice, and her talent speaks for itself. On top of being an incredible stylist, she's just a genuinely nice person who makes you feel completely comfortable in her chair. If you're looking for someone who can transform your hair while making the entire experience fun and uplifting, this is the place. read more

Beautiful salon. I've been seeing Alex for years now and she's so knowledgeable about hair, products, styling, etc. I've learned so much from her about my own hair, how to care for it, and how to style it, and she just gets exactly what I want when it comes to my haircut. She nails it every time. Can't recommend her enough! read more

Muse Salon is hands down one of my favorite places to get my hair done! From the moment you walk in, the ambiance immediately makes you feel relaxed, pampered, and like you're in a space that truly cares about the client experience. Brooke, the owner, is such a warm, professional, and talented person, she genuinely makes you feel welcome and valued every time you visit. What really sets Muse apart is the entire team. They are not only skilled and knowledgeable but also attentive and thoughtful, making sure every client leaves feeling amazing. I have ethnic hair, and it's thick and full, which can sometimes feel intimidating to manage..but Brooke and her team know exactly how to care for it. They treat my hair with such precision, care, and expertise, and I always leave feeling like it looks and feels its absolute best. Whether you're coming in for a cut, color, styling, or just a little self-care, Muse Salon makes the whole experience so enjoyable. The vibe is welcoming, the energy is positive, and you can tell everyone genuinely loves what they do. I can't recommend Muse Salon enough, it's a true gem, and I'll always keep coming back! read more

I've tried so many salons around the Bay Area for extensions, and MUSE Salon is hands-down my favorite! From the moment you walk in, it feels so luxurious -- everything from the aesthetic to the service makes you feel pampered and cared for. Brooke is incredible she's truly an artist. She takes her time to make sure the color, texture, and placement are perfect every single time. My extensions look seamless and natural, and my hair has honestly never looked better. Safe to say I will be coming here forever... I also love that MUSE carries such high-quality products and even has their own extension line you can really tell they care about using the best for their clients. The whole team is amazing, so kind, and genuinely makes every visit feel special. I always leave feeling refreshed, confident, and completely obsessed with my hair. If you've been searching for the perfect hair salon for extensions and color MUSE is it. read more

This is hands down the nicest salon I have ever been to! The aesthetic makes you feel like you're in Mykonos with its chic, airy, and elevated vibe. Free champagne upon arrival? Yes, please! Especially with the economy and how things are these days, most salons have stopped offering those little touches that make you feel special, but MUSE still does. My favorite part is the hair washing station. There's a giant projector playing fashion videos while you get your hair done, and it feels like you're backstage at fashion week. If you want a luxury, high-end salon experience that truly makes you feel proud to go there, this is it. They just don't make salons like this anymore. I can't recommend MUSE enough! read more

Muse Salon is a unique blend of being beautiful architecturally while also feeling so homey. When you walk in everyone is so friendly across the board and the interior is worth a trip on its own. I have gone to many salons in Walnut Creek and Muse Salon is the one I will be sticking to for the long haul. I got a cut and color a few months ago and it turned out beautiful day one and my hair still looks great weeks later. This on its own makes the value of this place so exceptional, especially in comparison to similarly priced salons in the area. I saw Clare and I cannot recommend her and the salon more, the attention to detail is really special. Keep up the good work! read more

Missy is the absolute best! She is a hair genius and I won't let anyone else touch my hair! Forever grateful for her!

I recently had a hair color service appointment on October, Tuesday the 28th with Clare. The salon is absolutely beautiful and luxurious. My service was soo beautiful! Clare is the sweetest human ever! She's so patient and kind and took her time in making sure the color was exactly how I wanted. I love my hair so much it feels soo healthy! I will definitely be coming back. read more

This new salon is gorgeous and the team was so great. Flawless haircut with Alex. Highly recommend this salon.