This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

I had hired Absolute Stone Design in the fall of 2025 to repair an issue with my granite counter…read moretops having an uneven seam. They sent out two guys to repair my countertop. Only one of them spoke English. None the less, they were able to fix the issue. Fast forward to February 2026 and the issue with the uneven seam returned. Apparently, the fix didn't stay. Spoke with Renee at Absolute Stone Design and explained the issue. They sent two technicians to my house to repair the issue. This time neither one of them could speak or understand English which made it very difficult and problematic to explain what needed to be done and what my wishes were. Me and the technician ended up having to use a translator app on our phones to communicate which was quite time consuming and only prolonged the issue of getting my countertop fixed. After 20 minutes or so of back and forth trying to explain what the process was and what my expectations are the technicians began working. They put some sort of device that straddled the seam and using suction moved the two different sides of granite to make the seam even. The whole process took a little more than an hour. Once they were done, they seem to pack up their stuff in a hurry and left. Now my wife and I didn't stay in the kitchen the entire time and watch them work. Once they left, my wife and I went to dinner. Once we came back and closely inspected the work, that's when we found the damage to our countertops. They had put a hole in our stone and tried to cover it up by putting some kind of filler in the hole hoping we wouldn't notice it (see pics). I was able to scratch out the filler with my fingernail. I went to the Absolute Stone design office and spoke to the owner and explained the issue of what happened and showed him the pictures of the damage. His response at first was denial and then asked me how do I know that wasn't there before they started work. Then he tried to explain how the stone is old and brittle. He tried to explain away a couple of different excuses so as to avoid responsibility. After a little further explaining my position and how I don't buy his excuses I advised him that I am not paying the $300 fee he wants for the work as I am not paying them $300 to come to my house and damage my granite and then not offer to fix it. The owner was OK with that. He also advised me that he would speak with Renee about the issue and someone would be getting back with me the following week. That didn't happen and no one called me. Only after I received an invoice in my email (about a week later) did I call them back and speak with Renee and explained again what had happened. I could tell from our conversation that no discussion was had between her and the owner. I also advised her that I was not paying the $300 to them after they had damaged my granite. She understood and was OK with it. Now here we are a few weeks later and I get a call from a young girl at Absolute Stone Design inquiring about the $300. I again had to explain to this young girl what took place and for her to speak with the owner and Renee. I also explained that they sent two technicians to work at my house and neither one could speak or understand English. Her reply both shocked and surprised me as she said in an indignant manner that "I don't see what that has to do with anything..." and before I could explain, she hung up on me. Having been treated like this by Absolute Stone Design, I would not recommend doing business with these people as they are not very customer focused and apparently are OK with sending technicians to fix your problem without even being able to communicate with you should you have concerns or questions. And it appears that their staff are not properly trained on how to provide quality customer or show any empathy towards a customer who has experienced issues with their work nor do they seemed concerned in any way on offering to make it right. Buyer Beware!

I am SO happy with my bathroom countertop. Melissa helped me. She found a remnant of Silestone…read moreStellar Snow in the Tile Courtyard. I was thrilled. I'd seen a sample of it at Home Depot, but my project didn't meet their minimum. Went to another shop in Powhatan; they were super nice but a bit pricey and their product was a fabricated copy. (I wanted Silestone for all the right reasons.). What really impressed me: 1) Melissa didn't charge me for the circle cut out I wanted in the top left corner - (for trash!); 2). Gonzago was so polite, knowledgeable, patiently measured and convinced me to get the matching backsplash. Glad I did. and lastly, 3) The install team was polite, efficient and filled in the glue where I thought more was needed. (Keep the lady happy!). I've referred Melissa and team once. Hope I can do it again. Thank you, ASD.

We love the stamped concrete patio Jose and Sons installed for us. Saul did a great job managing…read morethe project and touching base with us. Mauricio is a master at concrete stamping; he and the rest of the crew worked hard and were extremely accommodating.

These guys were great! I was Shocked at how fast they were…read moreable to get a crew onsite, and complete the job. They were so considerate of my family, and my schedule! I will absolutely be telling everyone I know about them!

Called and they said they would meet us on a Wed. Never called back or didn't come. Have not…read moreanswered phone calls now x 3 attempts! (If you don't want the job just say so!)

Ridgeline roofing was excellent. I had my roof replaced great work was very reasonably priced beat…read moreall the other quotes his crew worked hard with the roof and clean up. I would recommend them to anyone needing work done on their roof. Tim is very accessible he responds to any questions very fast.

BNW Builders recently performed a total roof replacement on our home The work was performed…read moreexcellently, the installers used all proper PPE, they were respectful of our home. The Owner provided personal input into the pricing. The Contract Mgr assisted me with Warrany execution on the previously installed roof and I/we couldn't have asked for a better company. This company sets the bar really high for their competitors.

I was searching all over for someone to build a custom pergola and BNW was the only company to…read morerespond and take on the project. The build was quick and high quality. Everyone I dealt with was courteous and professional. Highly recommended.

If you can help it please don't use this company! Do your research and find another company. If…read moreit's insisted that you use them, I strongly recommend a close eye to every single detail and get everything in writing. Find out what products they are using; more than likely it's very low quality. Everything is generalized within the figures and not itemized to name a specific product. Please don't release $$$ until you thoroughly check their work. They will not stand behind their work once it's completed. Very poor experience and I'm extremely disappointed that they made no attempt to make it right. As swift as you collect payment you should be just as swift to treat your customers as such. It makes sense why your clientele is mainly big businesses.

Capital Construction is simply amazing! Their work is superb and their professionalism is…read moreunmatched. I will work with no other now, they have spoiled me.

This roofer was very clear and explicit in his estimate, which was close to the lowest. We chose…read morethem as they are local to us. There were no extra charges or left over roofing materials or junk left after the job. They did an excellent job and the new roofing looks great. I recommend them.

I'm surprised that this company hasn't "claimed" their business spot on here; but I'm going to…read morereview their fine work anyway... ‍ The first estimate that was given to us was by one of the "mega-companies" that one sees constantly on TV commercials- and I about blew a brain seal! - $25,000??!! My lord! Did they use tar paper with gold weave, or shingles made with Kevlar?? We had another estimate completed the following day; the price was less than the first, but the gentleman wanted to do a complete "Dog and Pony Show" presentation afterwards. Sorry, but I had to cut the first guy off from his song and dance saga early, and I didn't want another high-pressure sales attempt-- he wasn't too pleased, but he did email me the paperwork the following morning. I was totally prepared for yet a third turgid screed titled, "Our Roof Is Better Than Their Roof!" from anyone coming down the pike, but I'm happy to say that I didn't have that issue with C. L. Wright Roofing! Let me first say I'm not one to write reviews on every little thing, and I'm not trying to blow a ray of sunshine up anyone's pant leg with this one- they did a darn fine job, and they deserve a darn good review! Here is the service breakdown: * The gentleman arrived on time and was polite, with a no-nonsense attitude- being a veteran, I like that! * Within about thirty-five to forty minutes, he had a written estimate in my hand. It had a everything covered: the shingles, paper, the water damaged soffit and hosed gutter that need to be replaced, and a damaged 4' x 8' plywood board that was bad; (we were aware of these before hand) he also noted that the skylight that provided some daytime light to the attic was broken and leaking! Noted on the estimate was that other plywood pieces could be water damaged, and we'd be advised if anymore needed replacing and gave the price of each piece upfront. I did go to the main office and picked out a shingle color; Jo Anne was very helpful, and I was on my way in no time. * The crew arrived on time on the date stated a few weeks later; they were polite, and cleaned up the small stuff as they went. No cigarette butts or personal trash was ever noted, either. * The project was completed on the second day, and the supervisor arrived later that evening. He did a sweep of the property, picking up any remaining rouge construction trash or wrapping, then used a magnetic roller to pick up any nails or metal debris. Afterwards, my wife and I did a walk around the property with him making sure all was good to go-- and it was! The final cost: $6,700.00 That's a far call from the other companies! I can wholeheartedly give a 5 rating to this company, and would recommend them not only to family and friends, but to anyone else too. Thank you, John "Doc" Lykins EMT-Paramedic (Ret.) Former US Navy Hospital Corpsman Midlothian, Virginia 23123

Repaired siding and trim on my home. Provided estimate, scheduled job and followed up to make sure…read moreI was pleased with the work. They earned another satisfied customer.

Had my rear deck repaired, the flashing needed to be repaired because it was dripping brown rust…read moreonto our cars and nobody could figure out how to repair it but fixed and painted and they did a great job