Took in Ipad for a RECOVER error on screen. They set the Ipad back to factory reset and after I…read moretook it home and used it a couple hours, the next morning i had the same problem. Took it back and they said they really did't know what else to do and I should take to the Apple store. I asked for a refund of my $70+ since i was back to square one and i was told that the ticket was closed so no refund. Paid for nothing.

Received help from Nathan! He was super quick and efficient. Soo nice! He got my iPad fixed in 5…read moremins! The location is easy to get to and so convenient for us Pearlanders! So grateful for this place! Highly recommend! Ask for Nathan!

Dropped off an older laptop to be wiped. ECR was quick and very responsible. We'll be sure to…read morereturn with any repairs in the future.

Super-knowledgable owner; the help he can hire isn't always up to his level (understandably), so,…read moreit's a bit of a mixed bag sometimes, but I chatted with him about data recovery and he's one of the people I can tell has been self-taught for decades because I'm also one myself. Saved us many thousands doing Apple macbook repairs when Apple would have made us buy new ones.

Do not recommend this place whatsoever went in to beg my screen fixed had to go back bc my phone…read morewas having issue and then they wanna try nd charge me again for another screen left with more problems then what I came in with and idk what they did but not my phone keeps getting notified that something ain't connecting right

Awesome service and excellent experience. I brought my grandpa's phone in due to it not coming on…read moreand needing a battery replacement. The staff were very friendly and helpful, with an incredibly reasonable price for the service provided. I highly recommend giving the Phone Plug a chance to exceed your expectations as they did mine!

I walked in and was immediately greeted. Great service. However, I was looking for a refurbished…read morelap top. They informed me that they won't have any to sell until possibly Monday. They are going some work in this place m- computers everywhere. It's the EYE OF THE TIGER over here..

I brought my PC to FRIENDLY COMPUTERS after I was told by Geek Squad and Office Depot that they…read morewouldn't even accept my computer without me giving them $250+ down. I would recommend this establishment to anyone who needs fast, friendly and fair computer repair. My PC is seven years old and instead of telling me what a piece of crap my PC is (like the other guys did), they accepted my geriatric PC with open arms. I took my PC there about a month ago, because it wouldn't power on. I know less than zero about computer repair, so they could have really taken me for a ride if they wanted to. However, I was pleasantly surprised when they called me a few short days later to inform me that they can fix it for nearly half of what Geek Squad and Office Depot were trying to fleece me for...... labor and parts combined! Today I have taken my PC back there to have my antivirus software updated.... and again I was welcomed with fast, friendly service. If you're like me, and you need a place to take your PC that's going to give you good service at a decent price, I would recommend these guys for sure. If you want to be treated like a cheapskate, because you won't fork over $1,200 for a new PC, you can take it to the other guys. Don't believe the hype. Save yourself the gas and time. Squad and Depot are in the business of selling new computers, not trying to help you save money by fixing the one that you already have. That's why they ask for so much money up front. Take your PC to these folks who are actually in the computer repair business. They'll take care of you for a very reasonable down payment.... and they are actually friendly.

Great experience and great customer service. Repaired my phone in 15 mins for a great priceread more

Such a neat store has a little bit of everything at great prices. He fixed my husbands phone in…read moreunder 5 minutes. Though we stayed longer to check out all the cool stuff. Definitely recommend and would come again

Awesome place! Took care of all of my phone issues in record time! I would fully recommend this…read moreplace to anyone!

I popped in here because I dropped my phone and broke my camera I really need to get it fixed as…read moreChristmas Eve is tomorrow and this is how I take my photos. I was in and out of here in less than five minutes and everyone was super nice and very professional. Highly recommended!

Very frustrating experience. I contacted them Friday and had an appointment set up for Saturday at…read more8am, no one showed up or contacted me to inform that they would not be showing up. I contacted them Monday morning and they said they would set up an appointment for Tuesday at 10am, no one showed up or notified me that they would not be showing up. I tried contacting them Tuesday afternoon and no one answered. Overall very poor communication and some unprofessional service. I will be reaching out for a refund. Denise was very respectful and tried to be helpful. It's just the service from the actual business office fell off. Update: unfortunately communication still has been somewhat unprofessional. In their response to my review on google they stated that I could email them the receipt and they would cover the cost. I had Xigman company come out and mount the tv. They were very efficient. I contacted them Wednesday and they came out Thursday morning to hang the Tv. They were on time and very professional. I tried emailing my receipt to email on Dimbo avl website, no response. I was able to speak with Dennis and the email he gave me did not work. I've tried calling, texting, and leaving a messages with no response to any unfortunately. Update 5/11: Reached out once again and spoke with Dennis and he stated that "because he is the owner and the review is published he changed his mind and decides to no longer cover the cost of the TV mounting". Would not recommend this company to anyone. Save your money and choose a company that holds value to their word, your money, and their appointments.

Great and fast service! It may have taken him about 30 minutes to mount my tv, I haven't had any…read moreproblems at all, he even fixed a problem I was having with my subwoofer!! Thanks so much Dimbo AV&L.

Excellent work and service. Quality of the repair is perfect. They replaced the screen. Good…read morevalue.

I had them replace a motherboard in a laptop. They were fast, friendly, and reasonably priced…read more Great customer service. I will definitely use them again. I think a lot of these bad reviews are from people with extremely unreasonable expectations.