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    Vision Source Riverstone

    5.0 (5 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Vision Source Riverstone

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    Recommended Reviews - Vision Source Riverstone

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    Eyecare Experts - Contact lens optometrist specialist in sugar land

    Eyecare Experts

    2.6(5 reviews)
    3.9 mi

    So I have been coming to this location for a little under two years. Usually, my experience is very…read morepleasant. So much so I participated in free marketing promotions for them. However, today my experience was very disappointing. They have a new front desk clerk Tamera (She refused to provide her last name or last initial). She was incredibly rude and dismissive towards me. I was asking simple questions about how much a service would cost me. Part of her role is to answer customer questions and remedy concerns. I was trying to ascertain how they got the figures. I was met with unwarranted eye rolling and snide remarks under her breath. Her behavior was completely unacceptable and unprofessional. Prayerfully, her behavior is corrected as I am not sure I want to patronize this location in the off chance I will have to interact with this employee in the future.

    Eyecare Experts (EE) insisted on charging me $ 39 for retinal screening if I wanted an eyeglass…read moreprescription - though I did not want it. My insurer VSP has a $ 10 copay for eye prescriptions and they do not cover retinal screening. EE is in-network for VSP. Front Office insisted the screening and fee is mandatory. As a matter of principle I refused to walk away and insisted on speaking to the OD. After a long argument I was given a form where I acknowledged having refused retinal screening and got my prescription done. SO choose to skip this place or be ready for a fight to get your $ 39 waived by the good Doctor! Oh yes - he did tell me that if I asked nicely (!) they can easily waive the $ 39 fee. But then you need to complete the long argument with the Front Office first to reach the OD... well .... you choose :-)

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    Vision Source Riverstone - optometrists - Updated June 2026

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