Really have enjoyed my experience here 2 years in a row. Friendly staff, fun selection and…read moreproducts received in about 10 days. Will definitely be back

I really don't like this place, and after bad experiences, I then remember why. Customer Service is…read morenonexistent. No one responds to email, people don't call you back and when you go in, no one can help you. There's too many other places where you don't need to bother yourself here. Over= it sucks!

Sydney is wonderful! She is so patient and kind. I came there for an appointment outside of a…read moreregular eye exam and she went above and beyond to give my anxiety and complete the needed tests. I have patronized this location for several years and will continue too!

DON'T GO HERE. The girls at the front test are RUDE & Nasty! All of his staff is nasty. I overheard…read morethem gossiping about customers. I asked for contact solution and she lied and said they didn't have any until I pointed out they did. Just like the other comments.. I've never not been able to get contact solution. All they want to do is take your money.! I took my prescriptions and left. After treating me poorly do you think I would do further business?! Of course NOT! All of his staff is horrible. Especially the front desk.! The girl that go over the contacts and insurance is horrible too. I asked her for solution and she act like she couldn't give it to me.. oh I have to ask the doctor.! I regret not reading the reviews beforehand because the concerns others expressed are absolutely accurate. From the moment I arrived, the front desk staff were unpleasant, unwelcoming, and unprofessional. The atmosphere felt transactional rather than patient-focused, and there was little effort to create a respectful or organized experience. Before I was even seen for my appointment, fees were already being attached to my profile without a clear explanation or detailed breakdown of what was covered by insurance versus what would be my financial responsibility. When a patient has active insurance, all fees should be disclosed upfront -- clearly, accurately, and before being applied. Patients deserve transparency, informed consent, and a thorough understanding of optional versus mandatory services. That standard was not met. The speed and manner in which charges were applied raised serious concerns about the office's billing and insurance procedures. In a healthcare setting, especially one that works directly with insurance providers, ethical administration and financial transparency are essential. Applying fees without proper communication creates distrust and gives the impression that revenue is prioritized over patient care. Given my experience, I believe this business would benefit from a formal review or audit of its billing practices to ensure compliance with proper standards. After obtaining my prescription, I chose to leave rather than continue doing business there. Based on the lack of professionalism, transparency, and accountability I encountered, I cannot recommend this office to anyone seeking trustworthy and patient-centered eye care.

We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

I have passed this eye doctor a zillion times but never stopped in. I called to inquire about an…read moreeye exam as well as a contact lens exam. I was pleasantly surprised to hear that $110 without insurance would get me both exams. The Dr is not in on Wednesdays so I chose a Saturday morning appointment. This location is next door to UPS store and Baskin Robbins. You can see it off the street clearly. It's in the same shopping plaza as Chipotle and Sprouts. The parking is free and plentiful. I always dread going to any doctor but I knew that I needed a new prescription. My last eye exam was at America's Best during the pandemic so I was a year or 2 behind. This experience was one of the best Dr visits I have encountered. Dr. Boyd was extremely knowledgeable and polite. My wait time was minimal. And I received 3 different contact samples with pretty clear instructions. They do sell eyeglasses and if you don't have insurance.. it's 30% off the frames. I definitely recommend this place. The level of care is superb!

They have amazing frames that are different than those you see in regular optometry shops. I also…read moregot upgraded lenses for my progressive glasses and they are absolute game changers! I can see so much more clearly with these lenses than any other progressive lenses I have had!

Gazal Eyecare is simply the best. Their beautiful Roswell facility is located just a block off of…read moredowntown. The choices of lenses are unlike any other practice I've been to - in fact, I am pretty sure they custom design many of the styles themselves. If you need a vision check-up or are just looking to freshen up your frames with some style this is definitely the place! Plus as a bonus if you are waiting to drive after getting your eyes dilated there is a great brewery right next door!

My visit was amazing, the staff were kind and friendly! The were able to schedule me the next day…read moreand they even take my VSP insurance! They helped me with a great pair of Tom Ford sunglasses and a year supply of contacts!!

I found Caris Eye Centers through a friend that has been going to Caris for years. This was my…read morefirst time going and I was completely disappointed. I took PTO to drive 40 minutes to my appointment only to arrive to a note taped to the door saying that the center was closed until further notice. I even received a reminder email the morning of my appointment and there was no indication of cancelation. When I tried to call them, their line was disconnected. I call every center's number I could find and their lines were all disconnected. As I sat in the parking lot trying to get anyone to answer the phone, I watched at least 6 other patients pull into the parking lot, walk up, read the sign, turn right around and leave. Looks like I wasn't the only one that didn't get the closure message. I better not be charged as a no-show for their unannounced closure. I won't be recommending them to anyone based off of this interaction and customer service experience alone.

Courteous and professional Eyecare. Dr. Roberts is very thorough and Tim does a great job fitting…read morea person with glasses.

My 17 year old son had a great first experience with Legacy Family Eyecare. He recently failed a…read morevision test at his annual check up with his pediatrician, which is what prompted me to schedule him an appointment with Dr. Roberts. The wait time at his appointment was minimal. They offered a huge selection of rx glasses/frames in their office for my son to choose from. We can't wait to go back and pick up his first pair of rx glasses in just a few more days! Thank you Dr. Roberts and to all of his wonderful staff....my son Blake will continue to see you for many more years to come. I highly recommend!

My wife and I have been seeing Dr. Winner for over 15 years, and I can't give him higher praise. He…read moreis not only a skilled doctor but also a genuinely good person who truly cares for his patients. Over the years, he has consistently taken excellent care of my wife's contact lens needs and prescribed me the perfect glasses for both my work and everyday life. If you're looking for a competent, experienced eye doctor who has everything you need right in his office, this is the place. It's not flashy or overdone; it's straightforward, professional, and effective. What stands out most is Dr. Winner's attention to detail and the level of care he provides. He makes sure you leave with exactly what you need for your vision. One experience that really highlighted his dedication happened recently when I developed a severe eye infection. After two unsuccessful urgent care visits, I was about to head to the ER. My wife suggested I reach out to Dr. Winner; even though it was a Saturday. To my surprise, he answered personally and told me to come in right away. What doctor does that these days? He examined me thoroughly, prescribed the right treatment, and gave me more effective care in 30 minutes than urgent care or the ER could have provided. Even more impressive, he followed up with me throughout the weekend and into the following week to make sure I was healing properly. That level of commitment is almost unheard of. I've seen other eye doctors in the past, but after experiencing the level of care Dr. Winner provides, I would never go anywhere else. He is truly one of a kind.

I've been coming to this location for all my eye needs for 20 years now!…read moreDavid is awesome! Zoey (sorry if I spelt that wrong) she is super friendly and helpful finding times to get me in between business travel. I highly recommend coming in if you have any question about your vision, contacts, and eyewear needs! 5 out of 5!

I came to Dr. Truong in large part because of her experience in the area of eye work pertinent to…read moremy needs. I was concerned about one of my eyes and wanted someone whose evaluation I could trust. I was happy with my experience with the people at the front and even more pleased with Dr. Truong's work. Dr. Truong took the time to help me understand the situation with my eye and explained principles that will help me make decisions about my eye care in the future. In the past, people have become impatient with me when I ask a lot of questions. Dr. Truong did not. She patiently explained things to ease my mind about the situation and did not rush me at all. I am grateful for the quality of the visit with her.

Dr. Thao was fantastic as was the entire staff. She spent a lot of time with me and my son…read moredetermining and explaining the issues with his eyes and the ramifications of not correcting it and wearing glasses. She was very thorough and explained everything very well.