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    Visionworks

    2.6 (31 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - Visionworks

    Eye exams

    Eyewear fitting

    Retinal imaging

    Eye testing and diagnosis

    Visionworks Photos

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    5 months ago

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    4 months ago

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    2 years ago

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    5 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    12 years ago

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    15 years ago

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    17 years ago

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    6 years ago

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    8 years ago

    Just walked in with my wife and got great service again. She got 2 oairs of glasses with contacts.

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    6 years ago

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    7 years ago

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    7 years ago

    Customer service here is poor. Don't feel that they don't pay attention to you. I felt rushed, not coming back here.

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    14 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    Kassandra, thanks for this review!

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    8 years ago

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    We appreciate the feedback, Terri! Thanks for sharing your experience.

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    7 years ago

    Came in to get new glasses, best price ever! The staff was beyond amazing! I would highly recommend this place to other people!

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    Kataryna, thanks so much for this review!

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    13 years ago

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    10 years ago

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    12 years ago

    Bad customer service. General manager is really rude. Go to Sears or anywhere else to get your eye exam done.

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    12 years ago

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    15 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - Visionworks

    Review Highlights - Visionworks

    I stopped into Vision Works in Gurnee Mills Mall to have the nose pads on two pairs of glasses (not purchased from VW) I owned.

    Mentioned in 2 reviews

    Read more highlights

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    730 North Optometry

    730 North Optometry

    4.6(43 reviews)
    6.9 mi
    $$$

    I've been coming here for a very long time and the three doctors are all great. Actually thinking…read moreabout it maybe I've only had Daughetry and recently, Pak as my doctor. It's possible I had Ricketts, but that might have been when I was younger. Everything is on time and the staff are friendly, patient, helpful, when trying out glasses or ordering or paying etc. The office/store is very clean. There is a small chess or tic-tac-toe set I've never used. There is a free water cooler in the back. Once I tried to use contacts here and they were patient as I fumbled for twenty minutes or so (to this day I still use glasses). It's right next to the Libertyville Metra station, which is convenient if you live in Chicago. I usually set aside 60-90 minutes for the time I'll be at the office when getting a checkup.

    I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care…read moreprofessionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value.

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    730 North Optometry
    730 North Optometry
    730 North Optometry

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    Pearle Vision - Pearle Vision Gurnee

    Pearle Vision

    3.1(38 reviews)
    0.7 mi
    $$$
    Locally owned & operated
    Available by appointment

    Revision ... the product failed in some fashion or another. That being said, the staff and manager…read morethat I felt with today were as helpful and patient as possible. They made all efforts to right what was wrong, and for that I'm appreciative. Hopefully the next pair of lenses lasts longer than the first pair did. Update, Got a comment back from the facility... the scratch resistant coating STILL isn't up to my liking as I'll need to come back again with scratched lenses. Also the lenses are very difficult to clean, although I did purchase the FULL cleaning kit from the store.

    My experience with Pearle Vision was extremely disappointing. I was prescribed the wrong lenses --…read moreI specifically requested bi-focals, not progressives -- yet when I tried to have the issue corrected, I was treated with disrespect and disregard. Instead of acknowledging the mistake or working with me to resolve it, I was repeatedly ignored and made to feel as though the problem was my fault. Despite paying $1,775, a 2nd appointment with them and again was ignored.. until I had to leave and my calls for assistance were not returned. The manager, Lana, failed to follow up after several requests, and when I called again, I was abruptly hung up on. I have since contacted the Better Business Bureau and Pearle Vision Headquarters, as I need my funds to go somewhere else for prescription glasses... How HORRIBLE is that !!! This experience has been both frustrating and disappointing. I would strongly recommend taking your business elsewhere, where professionalism and customer care are a priority.

    Photos
    Pearle Vision - At Pearle Vision Gurnee we specialize in pediatrics and that includes pediatric eyewear fitting.

    At Pearle Vision Gurnee we specialize in pediatrics and that includes pediatric eyewear fitting.

    Pearle Vision - An important part of any eye exam, correcting the prescription is crucial in making sure your eye wear is up to date and as best as can be.

    An important part of any eye exam, correcting the prescription is crucial in making sure your eye wear is up to date and as best as can be.

    Pearle Vision - At Pearle Vision Gurnee we pride ourselves on our pediatric capabilities

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    At Pearle Vision Gurnee we pride ourselves on our pediatric capabilities

    Visionworks - optometrists - Updated May 2026

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