I received amazing service from this business today. [[HIGHLIGHT]]Sent a request for a quote and within an hour, John was at my door to make a repair and replacement.[[ENDHIGHLIGHT]] Excellent customer service and honest and fair charges. Great find! read more

great shop. They seem to have every possible lock and key on earth! Also very convenient location.

[[HIGHLIGHT]]I found Vista lock and safe online and went to their website and was able to find their phone number and call them to ask for help repairing our front door handle[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I appreciated that I was able to contact them and give a brief description of my problem[[ENDHIGHLIGHT]] They promptly contacted me and were able to come out since I live nearby and fix the door and it works so beautifully so I'm very grateful for them. Very nice company. read more

I needed a mailbox key copied and it took less time to copy it than for me to pay. I went to3 other places before Vista Lock & Safe, they either didn't have the key type in stock, cut incorrectly, or were not open during their usual hours. read more

FALLBROOK, CA - I would like to share that Abraham from Vista Lock & Safe "saved the day" for my neighbor in Fallbrook. She was locked out of her house and her keys were accidentally flown out of state in her daughter's luggage. She was unable to get back inside her house and it was getting dark. The after hours phone number for Vista Lock & Safe worked and Abraham agreed to stop what he was doing and promptly drive to Fallbrook to help our elderly neighbor get back inside and make her a new key. Thank you Abraham and Vista Lock & Safe for being there when we most needed you and for a fair and reasonable price. read more

Vista Lock & Safe - Keys & Locksmiths Near Me - Vista, California

[[HIGHLIGHT]]Have no clue how a business stays running when no one will answer the phone.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I've been calling since this morning insane.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I guess the next guy gets the business.[[ENDHIGHLIGHT]] Good luck. read more

Vista Lock & Safe was brilliant! Very efficient, friendly and professional. Got locked out due to a broken door lock! Thanks! I was back in the house carrying on with my day within minutes. Than you! [[HIGHLIGHT]]I really did appreciate your swift response.[[ENDHIGHLIGHT]] read more

Vista Lock & Safe - Keys & Locksmiths Near Me - Vista, California

Needed help fixing our office lock and they were able to quickly get a helpful and skilled technician out who diligently battled our lock for hours until he got it fixed. Appreciate their hard work and professionalism. Thank you for helping out today! read more

Efficient service. [[HIGHLIGHT]]Now that I've seen how fast it was to get my spare keys made - I can't believe I procrastinated so long to do it in the first place![[ENDHIGHLIGHT]] John worked well to get the keys made fast. read more

[[HIGHLIGHT]]John was very helpful and appreciated his recommendations.[[ENDHIGHLIGHT]] He had a good selection of fun keys. I will contact him again for future locksmith projects. read more

Made hard to find key quickly and for a very reasonable price. Clean shop and organized highly recommended for and lock and key needs.

Needed keys for new apartment and got four made in quick time , all worked but two have a little difficulty. But over the three stars are for providing the service as expected and satisfactory read more

If I can give 0 stars I would!!!Worse place. I called and the gentleman on the phone was VERY RUDE. I asked if they can make copy of my keys and he said this is not a fax machine. He corrected me and said we make duplicate. Regardless of what the term is, doesn't give you the right to be rude. I will be taking my business elsewhere. read more

The RUDEST customer service i have ever received anywhere. A simple question i asked triggered this employee to begin calling me names. This employee actually walked around the counter and into my space. He continued with the yelling and name calling as i walked out. How a business with employees like this remain in business is beyond me? Now that I'm reading the other reviews on here, it looks the owner spends a lot of time defending his employee. read more

Honest Abe! Abe is a great guy. I asked to have my fathershouse re-keyed. In two hours it was done. Fair prices, very happy. read more

We have 35year old Baldwin locks on our doors and have been trying to repair them for over a year. Finally, after trying to work with Baldwin, my husband went to Vista Lock to get the right parts. He got the lock installed but needed help getting it fine tuned. The Vista service man came out and spent 15minutes, got things as good as can be, then left without charging us a dime. Excellent service at the shop and in the field. read more

Had a workman from here install new front door handle and locks on two other doors. John our technician was so nice and knowledgeable. He did really great work. We would use them again. They have been business a really long time. You can't go wrong with them. read more

Got keys made and they don't work. Returned within 2 hours to have them remade and they were closed. Have been back 3 times (during business hours) over the last 3 days and they are always closed. Even left a note on the door asking them to call me. No response. read more

Abraham arrived within 15 minutes of my call. My front door lock was jammed and I could not enter or exit my front door. He promptly remedied the problem and made recommendations for a new mechanism. Highly recommend. read more

I love working with these guys. I run a real estate brokerage and property management company, so hardly a week goes by that I don't need keys or lock service, and I know I can rely on Vista Lock and Safe to do the job right, and on time. They are especially helpful with obscure lock configurations - able usually to open a strange lock in a couple of minutes and cut me a key to fit. Of course, the Big Box stores will cut keys for a much lower price, but back in the days when I tried that, half the time the new key would not work. I'd rather pay a bit extra and know I will have no problems. read more

They did not know how to program my truck key and were very very expensive for the remote fob and cut a key and then denied it when it didn't work Very defensive customer service read more

Don't go with this company! They lie! I was told to call back the day before I am ready even though I was calling to set up an appointment- When I called back I was told there was no openings! Horrible customer service! read more

Vista Lock and Key was highly recommended on Nextdoor so when I had an urgent key issue this week I went to them. Boy, they sure didn't disappoint! They really came through for me. Super knowledgeable, fair price and I highly recommend!; Judy Boyer read more

These guys were very professional. I talked to the gentleman on the phone earlier and he actually had the locks ready for me as soon as I walked into the door. They were more than helpful. I will definitely come back. read more

Please do not go to these ass clowns. Took my car to get another key fob made. The worker broke my key fob slot and refused to fix it. House keys are fine here anything else your taking your chances. I wouldn't let them work on my bicycle lock!!!!!! read more

I bought a couple of Acura keys on ebay. VL&S couldn't program them because the chips were incorrect for my model. Instead he cloned my working key onto some blanks that he had in stock. They worked great. Good price, great service. Would definitely recommend and use again. Caution to ebay bargain buyers like me. My $15 key blanks wouldn't work on my car. I don't know if they were the wrong chips for that year or what. I also bought a lock remote. Good news and bad news. Good news - I was able to program the remote. Bad news - it doesn't adjust the seat to driver number 1 or driver number 2. read more

Paul, with Vista Lock and Safe, just finished putting a lockset on our new gate. The door is significantly thicker than the usual door/gate and we needed a hole cut into the metal post. For starters, I had searched the internet and gone to some pretty high-end hardware stores, actually drove all the way to San Diego for nothing. Paul came out to see what I had because he could tell by my description, it was not the usual install. He took photos of what I already had, did the research, found a matching lockset that matched my house hardware, and made sure it could be altered to fit the thickness, keyed it the same as my house! I am over-the-top happy with how great it looks and with the service I got. read more

Avoid this Business !!!!! I paid $300.00 for a new remote and key for a 20016 Toyota. When the parts came in it became a real inconvenience for them to do the work. they do not know what an appointment is. There is only one person there that can program the remotes and he has real bad attitude. So when Mr. happy gets done programming the remote he tells me he can't cut the master key??? He then just says you need to go to the dealer to have this done. Another employee caught me on my way out of the parking lot and gave me $40.00 for the master key. Toyota of Carlsbad charged me $130.00. $400.00 and half a day later I got my keys made. read more

I would recommend vista lock and safe to family and friends, they service was fast and friendly. Thank you very much for your business I appreciate everything! read more

Really great service! And affordable prices as well. I walked in and had my key within 10 minutes. It was Dirt Cheap too! The clerk Alan was very kind and knowledgeable. I will be returning very soon The cost of a spare key for my Volkswagen is really really affordable! read more

Exceeded our expectations! Asked for an appointment tomorrow but they were able to come same day. Very efficient!

I've been a customer for many, many years and have spent thousands of dollars at VLS. The owner is excellent and provides outstanding service every time, all the time. A young man (I think a family member) used to work for him and also provided excellent customer service, but I don't think he works for him anymore. On the other hand, he has a helper probably in his late 50s or 60s who provides terrible customer service all the time. He is always in a crappy mood. Every single time I've interacted with him, I've had a negative experience. I have recommended this place to many, many people and I get the same story from them when this guy provides service.... it's always negative. The owner knows about the problems with this guy and does nothing about it. For this reason I have now moved to a different lock and safe in Carlsbad where I always get excellent customer service from ALL staff. I gave this place a 3 stars mainly because of the owner, otherwise I would have given it a zero. If you are lucky, the owner will be at the shop and will take great care of you, otherwise turn around and walk out. read more

Got a lock assembly repaired by Vista Lock and Safe - took the whole shebang, knobs and all, out of the wood & glass sliding doors and down to their shop. The technician was a little taken aback at first by the pile of parts I plunked down on their counter in a cardboard box, including the spring that had popped out when I'd tried to fix it myself a year ago, but I got it back repaired and ready to go in about an hour and a half! They were knowledgeable, fast and courteous. (I think the grumpy reviewers on Yelp and Google were not understanding what was going on and expecting things a certain way and crying when they didn't get it). read more

I came in with a 70 year old trunk lock for my 1950 Chevy. They were able to read a code off the lock and make me a set of keys on the spot in less than 10 minutes. The keys work perfect! Great friendly staff and awesome service. I'll be back for anything lock/key related. Thanks again guys! read more

Horrible customer service. First time a attempted to use this business to get a simple key copied. They were not able to or did not want to. Avoid this business take your business elsewhere. read more

I had the displeasure of having to deal with the owner who started to help with getting my car key programmed but then would start helping other people. After this went on for an hour, he said I would have to wait another 30 minutes unless more customers walk in. Then he told me I would have to make an appointment. When I asked why he didn't tell me that when I came in and that I was not going to wait while he serves others, he "banned " me from the business. Do yourself a favor. Don't go to vista lock and key. *** I did go to American lock and safe on Vista Village drive. They were very courteous and finished the job in 30 minutes for two car key fobs.*** read more

Very fast! WOW! WE needed someone quick, and VL&S got it done! Polite and organized, the employee was nothing but pleasant and focused. There was an extra charge for quick service, but it was worth it. read more

Great little locally owned business. Paul is awesome. Always takes care of all my lock and key needs.

I love going to a business where the staff is knowledgeable and friendly. That's exactly what I found here. I came in to get a key made for my car. The dealership told me it was going to be $90.00. UGH! When I came in to Vista Lock it was 35.00! Thanks guys! Keep up the good work! read more

Had a key duplicated for my Doge Caravan. They sold me a cloned key not an original and charged me $80.00. They never told me it had a battery and if it died it would no longer work. Well the battery died and I was stuck...to make matters worse, the dead key activated a security lockout. I called V.L&S and they told me it would cost 200.00 unlock the security lock out and 80 for another cloned key...bummer. I was then instructed to go to the dealer to get a security code so they could unlock the security system faster or it would cost more...l ended up having the van towed to the dealer. They reset the security lock out and sold me two new original non battery powered keys for $150...I think Vista Lock and Safe is a shady outfit and takes advantage of people who are distress. They were only interested in charging me as much as possible...! Beware of Vista Lock and Safe...! read more