Great price From the…read moremoment I contacted B&C Auto Repair, I was treated with nothing but kindness, professionalism, and respect. My first conversation was actually with Corey's mother, who was answering the phones at the time. She made me feel like I was talking to family. During our conversation, she shared that B&C Auto Repair has been serving customers for three generations and that her son, Corey, now proudly carries on that legacy. After speaking with Corey, it became immediately clear where he learned his exceptional customer service. He was patient, knowledgeable, honest, and genuinely took the time to answer every question I had without ever making me feel rushed. In today's world, that level of personal attention is rare. I brought my 2024 Ford F-250 Lariat Ultimate to B&C for suspension work, engine upgrades, and several aftermarket modifications, and the entire experience exceeded my expectations. The technicians, Matt and Stephen, were just as friendly, professional, and knowledgeable as Corey. Even while they were busy working on my truck, they took the time to explain the work being performed, answer my questions, and made sure I understood every step of the process. That kind of customer service and transparency is hard to find. What impressed me even more was what happened after the work was completed. Corey stood behind everything they had done. If there was anything that needed to be adjusted or fine-tuned, he didn't hesitate to make it right. That level of integrity and commitment to customer satisfaction speaks volumes about the character of this business. The team at B&C Auto Repair is worth every penny. You're not just paying for parts and labor; you're investing in decades of experience, expert craftsmanship, and a team that genuinely cares about delivering the highest quality work. Whether you're looking for aftermarket suspension systems, diesel performance upgrades, maintenance, or a complete custom truck build, this is the shop you want working on your vehicle. I will absolutely be returning to B&C Auto Repair for all of my future diesel, suspension, and performance needs. If you're looking for honest people, exceptional workmanship, and customer service that truly goes above and beyond, I highly recommend B&C Auto Repair. You won't be disappointed.

I had such a refreshing experience here. As a female who knows nothing about cars, I know I'm an…read moreeasy target to get ripped off. I was told I needed full break pad and rotor replacement on all 4 brakes at different "highly rated" Poway shop; I was quoted $1100 for this. I got a second phone quote from B&C for the same service at half the cost. When I took my car in, they were honest, told me I still had 50% of my front brake pads left and only need to replace my back ones for a literal fraction of the cost. I'll be back for all future car things, including oil changes!

I so badly wanted to give this shop a 5 star review and make them our go to shop for our 5 vehicles…read moreas well as referring to other families and friends, but unfortunately I am unable to in good conscious. I was pleased by their location. It was the most convenient of all in my area. The 2 stars I'm submitting is solely based on the 2 pluses I personally encountered. The initial contact I had with the shop via telephone was with an actual person whom answered the call; it wasn't an automated recording, making the customer feel the shop offers a more personalized service. The owner's involvement and attempt to make things right after lack of communication and untruths holds the value of the second Star. I scheduled my appointment with Bob for 830 am the following morning. I arrived on time and communicated the maintenance services I was hoping the shop could and would perform. Bob and I discussed the services and he provided me with an estimate focusing primarily (75%) on labor with an understanding there would be additional charges for parts that would be communicated later. I was not aware the cost of parts would NOT be presented to me until I picked up my truck and I was presented the final bill for the services performed on my truck. Bob told me at the time of drop off I would receive a phone call for the cost of parts (fluids) which I never did. The maintenance estimate for my truck was for 4 1/2 hours of labor. I left the shop at 9am after explaining I had to walk to and from my home (2 1/2 miles one way) for drop off and pick up and should any additional work or parts be necessary I would need to be called by 4 pm in order to arrive promptly by the time the shop closed to pick up my truck (5pm). Because I did not receive any calls by the agreed upon time of 4pm I started to walk to pick up my truck. While walking to the shop I received a phone call at 421 pm but due to the urgency to meet a timeframe and because I didn't recognize the phone number I did not stop to answer the call. I later learned it was Bob. When I arrived at the shop at 440 I was surprised to learn my truck was not ready for pick up. I was informed they weren't even halfway done with it ? Which meant only 2 of the 4 1/2 hours were completed. Bob told me he left a message that my truck was not completed and it would need to stay overnight, but in fact the message did not say that. Not that it matters at this point but his message only said he had some information about my truck and it was obvious they were going to hold it over til the following day. No mention of not being finished which could have meant because I was unreachable or because Bob thought I wouldn't make it to them on time they would hold it over. If my truck was not even halfway done by the time I arrived to pick it up at 440 I'm finding it hard to believe that no one knew before the voicemail Bob left for me at 421 that my truck would not be finished by closing. Basic math tells me otherwise. Leaving me with many unanswered questions that will never get answered. Perhaps I'm guilty of comparing "owners" "shop managers" "service writers" and "technicians" to my husband and son and I hold them accountable to similar work ethics. The buck stops with the business owner. To excuse yourself from the lack of communication and staff professionalism is wrong. Employees should be trained that every customer deserves the same time and treatment. My family and I appreciate the "discount" and the comp tire rotation. Unfortunately our final bill was still far more than discussed but will accept it as a learning experience and will demand prices for ALL parts And Labor be communicated by other shops prior to signing any agreement. Thank you Jason for offering a car rental but that wouldn't have done us any good if I needed to transport my husband in the 26 hours you had possession of my truck for 4 1/2 hours of labor. My truck isn't just a vehicle that can get me from point A to point B like any other vehicle. This truck is custom tailored for my husband's now disabilities and needs. It transports him, his motorized wheelchair and hoyer lift to and from places. I also appreciate the offer of a "ride" but that didn't make up for my time my energy and my trust and faith I lost in your shop. My hopes are to educate Any future customers They should definitely ask for a detailed cost estimate including labor AND all parts as to avoid any shock in any additional charges to their bill and hold the shop more accountable to communication. Lesson learned trust is earned and not given freely.

I have taken multiple cars here and have been totally satisfied with the level of service, and…read moreespecially the speed my cars get back on the road. The new ownership has been a boon and Jayson is a great guy with a good group of techs working here. I would trust them with any vehicle of mine.

Everything went well!I couldn't had made a better decision on a major project.I knew it was gonna…read morecost a lot.At the end he gave me some discounts and didn't charge me for the tow bout 2-300 on that.I'm gonna go here before I would dare go to Audi dealer.Thanks John!

i was satisfied with the work done on my vehicle and would gladly recommend this business.read more

lifetime oil change and cabin and engine filter change service complete. Thanks again to Frank and…read morethe rest of the OMS team.

Used to bring my BMWs here for service over the years because of how friendly, responsive, and…read morereasonably priced they were. Fast forward a few years later and I call them to get a quote on a service and they refuse to give me a quote unless I bring it to pay and diagnose saying it could cost "4 or 5 times more than I expected". Every single other shop I called didn't even do that, clearly it must be to gouge on the cost once your car is already in their possession or else they would have nothing to hide. Sad to say I no longer trust this place.

The guys down at Well built have supported me through several prijects, I have had two GM 4L60e…read moretransmissions rebuilt by them with plenty of aftermarket/ performance parts. I cannot recommend them enough!! When I needed to get my Audi trans rebuilt and they couldn't do it, they even referred me to a place that could!! Good people down there at WellBuilt.

Holy Cow!! Gary and is staff are awesome. Honest, fast , no BS. They diagnosed the problem fast…read moreand offered me several solutions. His prices were wholesale compared Oceanside Transmission. Gary is not the king of marketing. He's old school word of mouth which is how I learned about. He had our van done in one day when he quoted us up to three. He also changed an engine gasket that was leaking some oil. There are lots of cool cars and dragsters in Gary's shop. If you need a transmission within a 100 miles of Well Built I highly recommend them. I hope to not see Gary for a long time. His work is guaranteed. #loveit

Team here is awesome. Cynthia communicates very well and is very nice. Called around to find me…read morethe best deal possible for the quality parts I needed. Tony introduced himself and was very thorough with his inspection. 21 year old Vette with less than 18k miles on original motor. Made his recommendations and didn't try to upsell anything. Respectful staff, fast, efficient, and takes care of you. Like any place, be kind and you'll get that in return. Very experienced shop with loyal customers. They gained another. Should be all you need to know. Just listen to the recommendations they give. Not an ounce of rudeness from anyone at the staff here. If you experience that then I would question your own character. See you guys again! Update: Went back for rotors and brakes. Was welcomed kindly and took me in right away (appointment of course). Full replacement of rotors and brakes took less than 2 hours with top quality service. Great place with a family atmosphere. Will return again and highly recommend them to all in the future.

Tony installed transmission and new a/c in my truck. Great…read morejob, highly recommended. Cynthia always kept in contact with updates on progress. thanks to the Team at Joe's Transmissions!

Found an unexpected leak in my radiator. I called Josh and he was able to get my Jeep in that day…read more They diagnosed the problem and found a couple of other issues like my brakes were very low and needed replacement. They got the work done very timely and also worked with our warranty vendor to have them cover a big part of the repair. Very satisfied.

BEWARE! THIS BUSINESS IS NOT ACCOUNTABLE FOR YOUR CAR IF THEY DAMAGE IT!!…read moreTook my car here for a diagnostic assessment and they broke my window. My window worked fine with NO issues before i dropped it off, but when I came to pick up my car the window would not go up. My repair assessment had nothing to with even having to mess with my windows. This business does not hold themselves accountable for what they do to your car. STAY AWAY!!

Great experience. I rented a bay for 2 hours for a do-it-yourself repair. They drove my car up on…read morethe lift for me, then helped me get it down again when I asked. I saved myself quite a bit of money over a mechanic and a dealership-quoted price on a replacement part by buying the part and replacing it myself. I used my own tools, but they had tools for rent as well for cheap. Great overall experience. Definitely way to go for those who don't have access to space to put their car up on a lift.

We've always had great customer service and good work done here. We recommend them to everyone who…read moreasks for a mechanic.