Came back.....it's been a while. Making some decisions on paint, having the interior painted…read more(ceiling, walls, baseboards, doors and trim). Service was ok. Store was organized but didn't have samples I needed. Sherwin Williams is on the pricier side but it's good quality paint. I'll do another review once the house gets painted and I'll post them.

Alysia's extremely poor customer service caused me to bring my business elsewhere…read more It's almost impossible to believe that anyone would hire this woman to represent their business in anyway shape or form. I have been buying paint from this particular store for years and prior to Alysia, I have always received very good customer service. Alysia would not answer simple questions regarding color selection, was totally unaccommodating and seemed to prefer to talk on the phone rather then to assisting customers in the store. She was like a zombie, she desperately needs customer service training as she lacked any skills in this area. I took my purchase to another Sherwin Williams paint store where a young lady by the name of Brandy gave me OUTSTANDING customer service. Brandy should be asked to train Alysia on the importance of good customer service and how to deliver it. In the future I will now be giving my business to the Sherwin Williams Paints on Escondido Blvd. and I will most certainly look for Brandy to assist me in my purchases.

I recently visited to buy paint for my student's senior parking space project. My student selected…read morea few colors and much to my surprise, paint isn't cheap! Isaac was quite helpful in assisting me narrow down the selection while keeping my student satisfied, and he reminded me of an available coupon that significantly helped with cost. Isaac's customer service was outstanding! Highly recommend the store and Isaac!

Very helpful and answered questions I had a great experience with this Escondido location, they…read moreeven helped load the paint into my car

This store is GREAT! I think the person's name who helped me is David.... he was there on Thursday…read morearound 1PM. Anyway, he helped me so much! The store is clean, organized and he is a very sweet person. thank you....I hope I remembered your name.

From the owner: We are a paint store carrying products from known brands such as Benjamin Moore, Axalta, as well as…read morepaint supplies & equipment, plus wood & concrete care.

I have been a loyal customer of Sherwin Williams ever since they acquired Frazee Paint…read more Unfortunately, my experience with them has deteriorated over the years. One of the main frustrations I've encountered is their lack of accountability for the products they sell. It's disappointing when a company doesn't stand behind its offerings. If a product is on their shelves, I believe they should take responsibility for it. Instead, Sherwin Williams often seems to pass the buck, making it difficult for customers to find resolution. If you're considering purchasing products, machines, tools, or any other items from Sherwin Williams, I urge you to think carefully. In particular, I would advise against buying Graco paint sprayers from them, as my experience with this product has been particularly negative. While I appreciated their products in the past, my recent experiences have led me to reconsider my loyalty. Until Sherwin Williams can improve their customer service and accountability in the future. I will not longer purchase any products from them. I will also let everyone I know in the industry to consider not purchasing from them as well.

Inattentive staff, no greeting. Saw me waiting, finished whatever on her cell phone before speaking…read moreto me. Poor on several levels.

Excellent and friendly customer service. Very willing to assist and accommodate…read more Jamie and Philippe are great!

All of the then employees I've encounter have been extremely helpful. Every time I have a…read morequestion, it's always answered and they offer even more help that I ever expect. Great store!

Yea definitely do not come to this guy! He's extremely rude charges extremely high! But his…read moresuppliers tell me he gets super cheap parts and he wants them cheap! But when you buy it off him he charges for full retail price. This guy is expensive he's a jerk and he uses cheap materials and charges hi labor. Just Google it or YouTube it and fix it yourself. Or get someone else who has a kinder heart and this guy.

I was put in contact with Sam the store owner by referral from a paint contractor buddy. I had an…read moreold graco 190 that had been in storage for several years. Sam gave me an estimate over the phone and was straight forward about the possibility for other issues if it hadn't been properly stored. He did determine that there were other issues and called to confirm repairs and pricing prior to completing the work. He even saved the old packing to show me the damage and replaced parts. Turned the equipment around in a day and made the experience very easy. Great owner and quality experience.

I stopped in on afternoon looking for "General Finishes" brand to stain a wooden coffee table I'm…read morefabricating. They do not stock "General Finishes" but an alternative local brand was in stock. The sales clerk was very helpful and answered all my questions.

Excellent customer service, knowledgeable and helpful with products which I knew nothing about, but…read morewanted to try the "LimeWash" technique on a indoor fireplace

I'm not accustomed to proving poor reviews and hope this honest impression will be helpful to…read moreimprove the ratings. If Disneyland is the happiest place on earth, this particular store has the feeling of death warmed over. The store is conveniently placed and adequately stocked but the employees are obviously unhappy. I feel uncomfortable stepping inside. Please try finding out why the place is doom and gloom. I look forward to seeing your progress because "Ace Is The Place With The Helpful Hardware Folks!" Let's see if you can make this true.

They did not have in stock the cleaner to remove permanent marker from my car paint, and I asked a…read moremale employee if i tried 1 squirt of the cleaner they did have in stock, and if 1 single squirt didnt work, if i could bring it back to return. He laughed and said no. I thought he was being sarcastic at first, then realized he was serious. So no returns at this store? Okay. I wont shop here even if you have it in stock. I'll buy somewhere else. Coming here was a waste of my time.