Great auto-parts store with a great location close to Lowes. I came here for some red grease…read more They have it on the shelf close to the soap, so this was pretty good placement... I ended up having some foresight on how messy the job I am about to take on, and bought soap and a fingernail brush too. This location is further from my house and my normal auto-parts store, but this store seems to always be stocked with the items I need. 5 stars for a well stocked and clean store.

Always helpful and very knowledgeable, they all seem to be willing to go all the way to help you outread more

Great experience here . Joe is really a high level customer service guy. He helped me with my…read morebattery and recommended products genuinely and even checked my oil to see how it was doing . I didn't even ask . And he was very professional . I believe he's the assistant manager I saw on his uniform . But he deserves to be move up in the company . He really is a step above . I've been in customer service industry for over 15 years . He's got it ! Thank you Joe !

Sean was a great help he showed us how to get to the windshield wiper fluid and then I couldn't…read morefind my button to open the hood bc I had just got this car a few months ago and he helped us so quickly. Such a blessing thank you so much.

First of all. They need to take down the picture of the stock shelf. I walked in here as a last…read moreresource since my car needed antifreeze. As I walked in I was shocked that the whole store was almost completely out of stock. Talking about a lot of empty shelves. I walked to the register and asked about the antifreeze I was looking for. He quickly reply that they were sold out. Not even looked at his computer to see when they will restock. I was shock with the "help" he gave me. Will definetely not be coming back again. Not to mention that the lady with him was just staring at me up and down. Lack of profesionals and poor customer service. Do not go here. Go to autozone or any other auto parts

Website and google say they are open until 7, arrived at 6:04, door was locked. I knocked and…read moreinformed the woman working that I was there to pick up an online order, she said they were closed. I told her the website states they are open until 7, she checked and verified that it did indeed state they were open until 7. She told me there was nothing she could do, that her computer was shut down. I reminded her it was an online order and I could call in the morning to complete the transaction since I had already given my credit card information over the website. She got rude and walked away. Terrible customer service.

Maria and team have been responsive, helpful, and willing to look at different options for fixing…read moreup our Jayco! Great local option in Esco.

Repairs to bumper and entire back-left side. The job was done on time and at the estimate price…read more They did an amazing job!

just bought a 27 foot travel trailer, no clue what I'm doing. Joe and Sam had me dialed in as soon…read moreas I walked in the door and told them my issue. They went above and beyond gave me travel tips, safety tips, the whole 9 yards. Thank you, gentlemen for the exceptional service, you have gained a customer for life. I will be sending you that postcard from June Lake very soon.

Heading to Palomar for some snow fun & was turned away because we didn't have chains. Joe was very…read morehelpful when we called, making sure they had chains for our tire size. When we couldn't find them online to order curbside, Joe saved us by having us drive up & honk for him. He came out & set us up, and we're off to the mountain while maintaining our family COVID restrictions. Thanks Joe, for service above & beyond!!

Ivan was amazing! He help fix our bumper in minutes! Thank you Ivan! You're the best!read more

I went into Auto Zone on Felicita today because my windshield wipers were in shambles. Jose brought…read moremy car up on the computer and found out exactly what size I had and showed me many styles I could choose from. Jose explained what wipers would be best for our Southern California climate. Jose then offered to install my wipers and not only did he install he explained how to do it. Jose gave extraordinary customer care I felt in the moment I was his best customer.

The store has really turned around. Andrew's and his team are proactive. It is a smaller…read moreAutozone, but his team knows what customer are looking for and take the extra step to make it happen. If they don't have it, they will use clear communication to find the part or make a concerted to satisfy the customer. They are busy, but you will be glad you came by. They are my goto auto parts store.

My wife called me as she was driving because the "add oil" alert came on. I told her to go by the…read morenearest auto store on her way down. I actually stopped at this one before for the same issue. She said her experience was exceptional. Within 30 seconds of walking in she was immediately helped and escorted by the employee (she said she thinks he was the store manager) to the correct location of 5W-40 oil we needed. After she paid and was in the process of trying to pop the hood, he noticed her struggling and came outside to help. Great example of customer service.

Associates need work in customer engagement,…read more I came in on a Saturday and the girl at the register acknowledged me after I was standing there for about 2 minutes , but she continued to make 3 calls to other customers informing them about their orders, however those calls could've waited , i told her what I needed and after 10 min i could tell she couldn't find them , eventually she found something , but was pretty rude when she rung me out , she took my payment at a different register then left my item at another and just said " have a good day " and walks away , she never once gave me the bulbs or she didn't have any, i realized she rang me up for the wrong item so I'll be back only to return them .

Bought a (passenger car) tire pressure gauge here for $10 since I lost mine. They dont have the…read moredigital ones here, just the original ones. Nice employees, clean, organized store.