Mike was fantastic, and took great care of us! He took the time to ask lots of questions and didn't…read morerush his inspection, really getting to know the nature of our problem. He even recommended a few things we could do to our plumbing to avoid future issues before we even hired him. He took time every day to talk about what he was doing, and finding, and making recommendations for reconstruction. We're happy with his thorough work. He's also a really great guy and fun to chat with! Basically - he's the helpful conscientious uncle you wish you had on your side. :)

Highly recommend! Mike helped me greatly with a consult to properly remove mold from the property…read more Also provided guidance that prevented further issues.

Isaac and Jason out of Vacaville office did an outstanding job remediating our living room ceiling…read moreand wall.

Recently had a big job done on my house in Vacaville, servpro were great professionals that did an…read moreexcellent job. very knowledgeable. Servpro helped us through a very stressful & difficult time, our washing machine line burst upstairs and flooded our entire house. They provided 10/10 service and if anything else ever happens I know who we will call! They even hired cleaning to clean up our home when they were finished with their work. Servpro practically did the entire job, communication with our insurance on what was needed next and seen the job all the way through to finish. We basically did nothing and Servpro did everything to make sure our home was restored.

Great company to work with! Did a fantastic job in reconstructing my bedrooms and bathroom after a…read morewater leak. Everyone in the company was easy to work with and very professional. Very happy with Hugo who did a great job on re-building my cabinet and replacing all my tile in the bathroom. He was very detailed oriented and wanted to make sure everything was to my satisfaction. Very happy with the staining of my bathroom cabinet , the professional had 43 years experience! Carpet was installed perfectly and looks great in rooms! Thank you Rey! For coordinating all the individual workers and accommodating all my time requests. Highly recommend and will use in the future if needed!

A big shoutout to the technicians who worked so hard on this project: Mike B., Bennet G., Andrew…read moreE., Lalo, the project management team, Luis L.C, Ryan W. and the office Admin. Coordinators, Donna & Courtney "Excellence... Job Well Done!". Me and my family couldn't be happier with our new kitchen, laundry room & pantry remodel by Kustom US! The entire team was a pleasure to work with from the initial consultation through the final reveal. They listened carefully to my needs and preferences and provided expert guidance throughout the design process. The project director, Luis L.C, kept me informed every step of the way and promptly addressed any questions or concerns. The craftsmanship and attention to detail in the finished space are truly impressive. My new kitchen exceeds my expectations, and my family is grateful to Kustom for bringing our vision to life! FYI: seeing is believing: (I'm sharing before & after photo shots in the reviews) remarks: from my 86-year-old mom's compliments are "I can't believe it; this is like a dream"!

Thank you to David for coming to deep clean my carpets and leaving them like new! The odors and…read morestains gone! The price for their services reflect the quality of their work! Highly recommend!

Charon and David did an incredible job !! There was a confusion on time but was happy to come back…read more1 and was on time and very professional. My hall way and stairs are very clean and looks brand new !! Thank you for the professionalism and service. I highly recommend them and will be using their service again in the future.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

I've had the opportunity to work with Service master Elite from both a professional and personal…read moreperspective, and I can honestly say they've earned my respect. Professionally, I worked alongside them as a claims adjuster. Out of the many restoration companies I've worked with over the years, ServiceMaster Elite (and I emphasize Elite, because every franchise operates differently) has consistently been one of the fairest and most professional. Their estimates are reasonable, well documented, and if something is missed, they're quick to review it and make the necessary corrections. They don't play games with inflated invoices or try to slip in questionable charges. Instead, they provide thorough photo documentation, clearly explain any supplemental costs, and focus on working collaboratively to reach the right outcome. That level of transparency and professionalism made them one of the easiest restoration companies to work with. On a personal level, what truly sets this office apart is the people. They genuinely care about their customers and treat them like people, not claim numbers. Time and again, I've seen them go out of their way to make difficult situations a little less stressful. They also operate like a family. I'm sure there's the occasional sibling rivalry, what family doesn't have one? It's obvious they support one another and take pride in doing right by the people they serve. If you're looking for a restoration company that's honest, responsive, professional, and genuinely cares about both the quality of its work and the people it helps, I wouldn't hesitate to recommend ServiceMaster Elite.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

I was very pleased, and relieved after meeting with Jackie and her team. The rain made its way into…read moreour ceilings, Jackie and her team were quick to attend our water damage. Not only was the service very fast, the repairs of our roof were made immediately to us, after we had a slight break in the weather. Thank you Jackie and Team for the great service in Vallejo.

Water damaged our floors and wallls after a leak in our refrigerator. That meant we needed to clear…read morethings up before it got moldy or caused any more damage. Jackie was immediately responsive even late at night. She was always on time and very useful in maintaining contact with my insurance company to make sure everything moved along quickly, so we can get back to our lives. She had great advice on how to deal with the problems of the house being turned inside out while dealing with insurance and repairs, really saved us lots of time and money dealing with all that. She was always respectful of our house and our time. I can't recommend her and her crew strongly enough.

The work that James did was just fantastic! I used another company once before and the stains that…read morethey said were clean kept coming back. Not so with AGC! The whole house looks as good as new. We also had them clean the tile in the kitchen. Our grout had become very dirty and James went over the grout by hand and sealed the grout to prevent any staining. He did such a good job I had him do both bathrooms! Excellent service, communication, pricing and follow up! He even educated me on best practices for maintaining my floors. I will definitely be calling on AGC the next time my carpets are due for a cleaning!

AGC once again did a great job! So pleased to have clean carpets again. He also did a really good…read morejob on a upholstered recliner.