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    SERVPRO of West Concord

    4.2 (5 reviews)
    Open Open 24 hours

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    Services - SERVPRO of West Concord

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    4 years ago

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    Dan L.

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    2 years ago

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    Dan L.

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    5 years ago

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    5 years ago

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    Dan L.

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    4 years ago

    The technicians were fantastic and they did a great job. They were professional, responded quickly and gave me confidence in their work.

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    A2Z Restoration

    A2Z Restoration

    4.8
    (177 reviews)

    A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

    Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

    First Call Restoration

    First Call Restoration

    5.0
    (50 reviews)

    We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

    I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

    ServiceMaster Restoration Services - Concord

    ServiceMaster Restoration Services - Concord

    4.3
    (147 reviews)

    A technician came by the other day to check on equipment and ceiling named Michael Nazario…read moreVery polite and knowledgeable with all the questions we asked him. Service master trains there employees very well And I would recommend them to anybody who has issues with water damage.

    My parent's house caught fire a couple of months ago and it's been an extremely stressful process…read moredealing with back and forth with insurance. A number of restoration companies quickly arrived on the scene to offer their help, but Josh stood out not only with the fire captain's recommendation, but he also went above and beyond to address and assuage our concerns about the entire ordeal. Their team worked quickly to set up fencing, cover the holes in the house, and remove the water to limit the damage to our home. Josh personally helped us with advice and guidance on the process from filing the claim with insurance to informing us about the resources that we had access to. Throughout, Josh and his team have been extremely professional and friendly, and are quick to answer our texts or calls even at weird hours. My parents don't speak english well, so it's been helpful that they've been very patient with us despite the language barrier and the repetitive questions old folks tend to have. I can't speak to how they compare to other restoration companies, but I can confidently say you can't go wrong with ServiceMaster.

    Lawton Construction and Restoration

    Lawton Construction and Restoration

    4.0
    (12 reviews)

    My family and I recently had the privilege of experiencing the excellent service provided by Lawton…read moreConstruction & Restoration Inc. Their professionalism and dedication to helping families going through financial hardship are truly commendable. From the moment my insurance company reached out for assistance, they went above and beyond to provide the support and resources needed to navigate through challenging times. Their expertise and understanding of the difficulties faced by families in financial crisis were evident in every interaction. The compassion and empathy shown by Project Manager Ellis and his crew Joe, Josh, Ben, Coordinator Kristyn, as well as Joel from Construction made a significant difference in our lives. They not only offered practical solutions but also emotional support, creating a safe and welcoming environment for families like mine. I can not recommend Lawton Construction & Restoration Inc. highly enough. Their commitment to making a positive impact on the lives of those in need is truly inspiring. It is rare to find such dedicated and caring individuals/organizations, and I am grateful for the invaluable assistance they have provided. If you are looking for professional and compassionate help during financial hardships, Lawton Construction & Restoration Inc. is the perfect choice. If I could give them 10 stars, I definitely would. Thank you for everything you do for families like mine. Your service is truly exceptional.

    After suffering major smoke damage and contamination from the Palisades Fire, I noticed the Lawton…read moreConstruction trucks on a house at the end of our street. I called them and had someone come out to walk the property and give us an estimate as to the cost of remediation. After waiting WEEKS for this estimate, I was told in December of 2025 that my estimate would be emailed within a week. In February someone named Gomer reached out and explained that the previous representative was no longer with the company. We had a discussion about what I needed and the potential path to restoration. After waiting another month, repeated texts with no response, and after CALLING their office and receiving ZERO follow up I wouldn't hire this company on a bet. They have a tab on their website that pretty much sums up my sentiment....the tab is known as WHY LAWTON. That is my sentiment exactly. An absolutely TERRIBLE way to treat people who have been through the fires....we've had enough BS to go through...we don't need more.

    MDC Builders

    MDC Builders

    3.6
    (23 reviews)

    I had a roof leak last Dec 2025 due to heavy rains. My wall and floor got affected and needs to be…read morerepaired. My insurance assigned MDC builders to mitigate and fix the issue. I appreciate the job they did during the mitigation process by containing the area with a thick plastic membrane. They removed the affected walls and floors to prevent molds from sprouting. The paper works took a while for the repair to kick in. I love the way they meticulously repair the wall including the painting of the entire ceiling, reinstallation of the blinds, and cleaning process. The wall repair took at least 2 days to complete. The demolition and the installation of the floor was also good. If there's one thing that needs to be improved is the workflow from the flooring guys. During the demolition process, there was no plastic covering for the appliances like tv, gas range, or even in the kitchen area where dust accumulate. They are also not courteous on removal of toilet seat (dragging into the floor) and doors with respect to where they should be placed temporarily. But overall they did a great job on the floor installation. The next step on the repair process was the caulking and painting of baseboard which they did an awesome job; from preparation to completion. The last step was the delivery and reset of the furnitures. I highly recommend Jordi on the hauling out and in of our furnitures. He make sure that each and every furnitures are wrapped in blanket and plastic and other smaller items are appropriately contained in a box with paper fillings. He's very professional on the way he handles the job. As always, there's always a room for improvement, but I still recommend MDC Builders on any project based on my experience.

    Juan, Efrain, and the rest of their crew did an amazing job! We're so happy with our kitchen and…read moredining room.

    SERVPRO of West Concord - damagerestoration - Updated July 2026

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