The one star is for the cleaning girls, they deserve better business owner then Vita, these girls are on a tight schedule and they manage to do a decent job. I had been using their services for several months on a weekly basis. I have three kids (including an infant) and we just moved into our remodeled house. All was ok, until my brand new stove was badly scratched. The cleaning girl apologized and so did Vita, ok I'm willing to live with it. But a several weeks later my rarely used sink in one of the bathrooms has corrosion on it (green puffed up residue) that ate away the metal on the sink drain. Ok so at this point, I'm contacting Vita to see what they use that is so toxic that it has eaten away metal and a tile on the bathroom floor is discolored and the top shiny layer of the tile is eaten away. This is where things start to turn sour, Vita starts accusing me of causing her and the cleaning girl to "cry all night". Vita told me that they will come and look at the damage and talk to me like civilized persons. Instead she doesn't get out of her car until the cleaning girl gets to my home and the two of them have a quick whisper before knocking on my door. She walks in with a fighting attitude and starts to question the cleaning girl if she had done any of the things I was showing them, to which the poor girl shaking was saying she didn't including the stove they both previously both apologized for. Meanwhile I am looking for the answer as to how could any of this have happened if they supposedly use non toxic cleaners and my daughter is allergic to many things. Well, let me tell you I heard more insults being yelled at me than in all my years combined. So needless to say I didn't get any answers, instead I was told that my home was cheap and I scratched and ruined my own stuff so that I could take advantage of her. I guess my sleepless nights are not due to an infant but that I stayed up ruining my own stuff so that I could listen to this barrage of abuse. I was expecting some kind of a make good by me, I thought maybe a free cleaning or something like that and to find a way to treat the issues. I got nothing but more accusations from her. The girls deserve many stars but Vita deserves a zero. She gives these girls 2 hours to clean a four bedroom house. At the beginning she sends two of them in and then she changes it to only one with the same 2 hours, when I asked her about it she said that it doesn't take longer with one because when there are two of them they talk a lose time. Ummm, what?? No wonder things get ruined in the process because they are rushing as they only get paid for 2 hours. Pays them $20 an hour and pockets the rest of it and of course it is more profitable to pay one and not two. Anyways, buyer be ware the kind of business you use and support. I wouldn't be surprised if Vita would make up some kind of an excuse for all of this, because I've heard her dirty mouth. Hopefully, she treats the girls better going forward. But I suggest you find someone who is honest and honorable, after all it is your house. read more