I needed assistance and decided to call this business at 18337089019 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally

Wanna get away? Don't fly Volaris. They'll delay your flight, they'll cancel your flight, they'll…read morehave you on a 12 hours layover somewhere remote with no accommodations and no meals . Volaris makes Spirit airlines look like a royal airline. If you like hating life then this is absolutely the airline for you .

Worst airline EVER! This review is long over due. We booked a vacation to Cancun through Expedia…read moreand flights were through Interjet from Tijuana. We arrive to Tijuana on the day of our vacation travel to find out they no longer fly out of that airport. There was no one to assist. Expedia was no help. They tried getting ahold of them and couldn't get answers. Horrible communication. We ended up buying flights out of there through another airline for a crazy amount on the day of. I eventually just settled with Expedia since they used them as a third party provider and we got their travel insurance but I stopped using Expedia because of them and will never fly interjet in my life!

WARNING!!!!!!!!! Interjet will not let you board if you…read moredon't arrive 40 minutes in advance. Anytime after, you're shit out of luck. And, you'll have trouble catching another flight out to your destination. My trip was to Cancun and unfortunately having a terrible time trying to find another flight out. Honestly, I feel this is a way for them to make money - I'm sure they sold our seats to someone standing by for a canceled flight. Bastards!!!!

This past week was my first time flying out TJ and I have to say it was a good experience. Most of…read morethe signage was in English and Spanish to make it easier on people that don't speak Spanish. The airport is nice and clean. The staff is very friendly and helpful. Most definitely will be flying out of here in the future again.

Today, 12/22, I had one of the worst airport experiences of my life at Tijuana International…read moreAirport (TJ) due to the complete failure of airport and airline coordination during a Viva Aerobus flight cancellation to Cabo. My morning flight was canceled with little to no notice, and from that moment on, everything fell apart. It took nearly six hours for staff to provide any meaningful information or assistance on rebooking or next steps. The lack of urgency, communication, and leadership was shocking. What made it worse was the so called manager, who clearly had no idea how to handle the situation. He was disorganized, unprepared, and ineffective. At one point, another passenger a woman had to step in and literally guide him step by step on how to move forward. That should never happen in a situation involving hundreds of stranded travelers. This trip was especially important to me. My family was already inside the airplane, and I was traveling for my father's birthday, which is now completely ruined due to this late cancellation and incompetence. There was zero empathy shown for passengers with families, time sensitive plans, or special occasions. After hours of waiting, all I was offered was a flight the next day and a single overnight stay, which felt insulting given the disruption, stress, and lost time. No real accountability. No proper compensation. Just delays and excuses. On top of everything, the airport itself is poorly equipped to handle disruptions: * Not enough seating * Very limited charging areas (my phone nearly died) * Overcrowded, chaotic, and uncomfortable * Passengers everywhere visibly frustrated and exhausted This airport clearly lacks competent management and basic passenger support infrastructure. I will never return to Tijuana International Airport (TJ) Airport, and I strongly recommend avoiding it if you value your time, sanity, or travel plans. I'll gladly stick to other airports moving forward and avoid this one at all costs.

I needed to get to Florida (with my dog) ASAP and Joey, with FlightOn Jet, was professional,…read moreknowledgeable, reliable, caring and had the best prices. Being a pilot himself he understood the ins and outs of flying private. I would highly recommend FlightOn Jet.

The plane ride and flight attendants were great, however, we had issues with our CBX return and the…read morewebsite and app are glitchy and not up to date. We purchased tickets through Aeroméxico using the CBX. The CBX was supposed to be in lied with our purchase however. I even called customer service to confirm this a couple of days before our trip. I was told that the CBX was included and we would only need our airline confirmation number. It turns out, we had no issues crossing over but on the way back we weee told the CBX charge wasn't included and we would have to pay extra. This all was very confusing especially since I called to confirm that it was included. Not sure if I would use this airline again or if I do, I'll purchase the CBX tickets on my own.

Me and my husband traveled to Mexico City flying out of Tijuana Airport with AeroMexico it was our…read morefirst time at the airport and using AeroMexico, so we had questions and went to Customer sevice and asked if we needed to wear our bag. The girls at the desk made us weigh carryon & personal bag IE purse with it, making us check it because of weight overage they stated costing us $175. We didn't know so we just paid it on our way home. We were at the Mexican airport bought a couple of bottles of alcohol at the airport and put inside our luggage we went to check our bag and they said you don't need to check it. It's a carry-on bag we said that's not what happened on our way to Mexico City. They said we were overweight and they charged us $175. They said they shouldn't of charged you you're underweight you're only at 11 pounds and that's with the alcohol I was infuriated so when we returned, I called customer service and they stated they couldn't do anything for me. Hints the reason for the review.

They answered all my questions about flying via a foreign airline and they were extremely…read moreinformative

Tried to contact them. Their website doesn't work and wasn't able to email them. Not a good way…read moreto start, so I won't consider them for my 3 week vacation.

What a fantastic experience! Julie, the flight attendant, was super attentive to everyone on this…read more30 seat aircraft. Although small, it had all the comfort. They provided water in each seat back pocket. Drinks and snack were served on the super quick one hour flight from Carlsbad to Mammoth. Took off and landed exactly on time. I love bring punctual. Great pilots!! Luggage was weighed to ensure we met the aircraft weight limits. They had the luggage unloaded before the passengers got off the aircraft so we didn't have to wait in the cold outdoor baggage claim.

Atrocious -- this word sums it all up. Outbound flight was cancelled by the airline with no…read moreintelligible explanation, leaving us stranded in Tijuana. No attempt to call was made by the airline, no email or text sent. Return trip was moved six hours earlier without explanation, and we were forced to call the airline multiple times just to be sure we still had a seat. Be warned!

Calafia uses smaller aircraft than most of the other airlines so boards directly from the tarmac…read morerather than from an elevated enclosed walkway from the gate. Tijuana requires getting on a bus to and from the plane to the terminal - even though the distance is quite close. At Loreto boarding and deplaning just use the aircraft stairs and walk directly into or out of the terminal. For short flights in the area, Calafia doesn't usually show up in flight searches online - unless you go directly to their website. This small commuter airline is often cheaper and less hassle than most larger airlines but for longer distances without stops and greater choice in when and where you can fly, you will probably prefer to fly a "competitor".

American Airlines started two flights a day to PHX in February 2025. Before it was only public…read morechartered flights via JSX and private charters. I have only flown American Airlines here, so speaking to that experience only. Tiny airport. One gate. Arrivals and departures is the same place. Restaurant and coffee cart before TSA. Nothing after TSA (except a water fill station). Precheck only counts for the person, not the luggage. So, keep your shoes on, but remove your laptop.

We landed at JSX at the airport. It was very clean Customer Service no hassles would definitely go…read moreback.

I have flown out of the Tijuana airport a few times in my life, the most recent time being last…read moreweek. It was the first time I went to that airport since CBX had been constructed. Hubby and I were headed to Puerto Escondido, which is very expensive and very time-consuming to fly to from the airport in San Diego. However, flight prices and times were much more reasonable from Tijuana. Thanks to CBX, we didn't need to find anyone to cross the border and drive us directly to the airport, especially as our flight departed at 5:40 AM. It was nice to have an easy drop off on this side of the border. Anyway, we were dropped off on the US side, and had pre-purchased CBX tickets online for $50 per person, round trip. I felt that the price was very fair for the staffing and amenities along the way. We had already reserved a rideshare to drive us to CBX, but I saw the secure parking lots and realized that parking there is also a valid, safe option. It appeared that some of the secured parking cost about $30 per day, making it a good option depending how may days you would like to park your car. Anyway, when we entered, there were people guiding us, as it wasn't too crowded at that early hour. You scan your CBX ticket, your boarding pass, and your passport. Then you are able to walk through the barriers. There are escalators and elevators to get to the bridge, and signs stating that there is assistance available for people with disabilities. The bridge was clean and air-conditioned. We walked through customs just prior to entering the Tijuana airport. When I had learned about CBX, I was reluctant. A friend of mine told me that she had walked much further in various airports. It is true. The walk is short and easy Upon coming back to the states, we learned that there were several taco and other food trucks on the US side of CBX, as well as Starbucks and a well-known mall pretzel company. All in all, I am grateful to have a way to access the TJ airoprt in a very easy and affordable way. I plan to continue to use CBX for more affordable flights south of the border.

Easy peasy. With CBX, San Diego County basically gets a bonus airport out of TIJ that offers more…read moredirect flights, especially to other parts of Mexico. I used CBX to fly from TIJ to San Miguel Allende 10 years ago, and recently to Cancun. Both times were uneventful, exactly how I like my airport experiences to be. Purchase your CBX pass and parking ahead of time. Parking is priced cheapest in the dirt lot and most expensive in the covered/paved lot. I prefer the Goldilocks of uncovered paved in Lot A up front. Upon arrival, scan your CBX ticket and boarding pass (you can link them and just scan boarding pass as well, but don't need to). Same on the way back.