We flew Volaris after passing through CBX in San Diego, so we flew them domestically from Tijuana…read moreto Cabo. All in all, using Volaris was an okay experience. They seem very similar to Spirit in the way of cost and pricing set up. Everything is piece rate, so you want better boarding? Buy it. Want to choose your seat ahead of time? Buy it. Want a soda or snack on board? Buy that too. So the cost is no frills, just the flight, everything else is an add-on. It's not wildly expensive, but can add up quickly. The boarding process was beyond chaotic. The groups are massive, and once everyone lines up, the lines stretch well into the terminal depending on where your gate is. A few things I appreciated were the flight attendants keeping the luggage bins closed for the first few rows while boarding happens. They didn't open them until people in those rows began being seated. This and upon landing, they didn't allow the whole plane to stand up at once, they controlled this as well. Nice touches that I wish a few other airlines would adopt. Service was friendly and helpful at the gates and on board. Overall, a solid 3.5 as an airline overall. I wouldn't mind flying Volaris again when back in Mexico.

Wanna get away? Don't fly Volaris. They'll delay your flight, they'll cancel your flight, they'll…read morehave you on a 12 hours layover somewhere remote with no accommodations and no meals . Volaris makes Spirit airlines look like a royal airline. If you like hating life then this is absolutely the airline for you .

Worst airline EVER! This review is long over due. We booked a vacation to Cancun through Expedia…read moreand flights were through Interjet from Tijuana. We arrive to Tijuana on the day of our vacation travel to find out they no longer fly out of that airport. There was no one to assist. Expedia was no help. They tried getting ahold of them and couldn't get answers. Horrible communication. We ended up buying flights out of there through another airline for a crazy amount on the day of. I eventually just settled with Expedia since they used them as a third party provider and we got their travel insurance but I stopped using Expedia because of them and will never fly interjet in my life!

WARNING!!!!!!!!! Interjet will not let you board if you…read moredon't arrive 40 minutes in advance. Anytime after, you're shit out of luck. And, you'll have trouble catching another flight out to your destination. My trip was to Cancun and unfortunately having a terrible time trying to find another flight out. Honestly, I feel this is a way for them to make money - I'm sure they sold our seats to someone standing by for a canceled flight. Bastards!!!!

Atrocious -- this word sums it all up. Outbound flight was cancelled by the airline with no…read moreintelligible explanation, leaving us stranded in Tijuana. No attempt to call was made by the airline, no email or text sent. Return trip was moved six hours earlier without explanation, and we were forced to call the airline multiple times just to be sure we still had a seat. Be warned!

Calafia uses smaller aircraft than most of the other airlines so boards directly from the tarmac…read morerather than from an elevated enclosed walkway from the gate. Tijuana requires getting on a bus to and from the plane to the terminal - even though the distance is quite close. At Loreto boarding and deplaning just use the aircraft stairs and walk directly into or out of the terminal. For short flights in the area, Calafia doesn't usually show up in flight searches online - unless you go directly to their website. This small commuter airline is often cheaper and less hassle than most larger airlines but for longer distances without stops and greater choice in when and where you can fly, you will probably prefer to fly a "competitor".

**To Talk directly to live human at Volaris Airlines call 1 (888) 305-4803 and reach 'Customer…read moreService directly' at any time. This 24/7 toll-free 'phone' line provides real-time guidance for new reservations, ticket changes, rebooking, cancelations, and general passenger inquiries, helping you manage your trip with ease. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

The main toll-free customer service number for Volaris is +1 (888) 669-0391TM OR +1 (888)…read more305-4803™, allowing passengers to speak with a live representative through the official airline's customer service center, Help Center, and dedicated passenger support team. Travelers can get in touch with experienced customer service agents for immediate assistance with reservations, flight changes, cancellations, refunds, baggage inquiries, check-in issues, and other travel-related concerns. Whether you need to manage an existing booking, request travel assistance, or speak to a live person, professional customer support is available around the clock to provide fast, reliable, and hassle-free service. ##. Smooth Booking Experience & Well-Structured Travel Planning The journey started with a reservation process that was efficient, intuitive, and clearly organized. Business class advantages, including flexible fare options, priority services, and premium seating, were displayed transparently, making the upgrade decision effortless. Flight schedules, seat preferences, and essential travel details were easy to review, ensuring complete confidence before final confirmation. The itinerary was delivered promptly, providing a comprehensive and well-structured overview of the upcoming trip. ##. Priority Airport Services & Stress-Free Departure The premium experience extended seamlessly to the airport. Dedicated priority check-in facilities significantly reduced waiting times, while expedited security screening ensured a smooth and predictable airport journey. Lounge access provided a peaceful environment to relax, enjoy refreshments, or complete work before departure. Priority boarding further enhanced convenience, allowing passengers to board efficiently and settle into the cabin without unnecessary delays. ##. Exceptional Cabin Comfort & Personalized Service Once onboard, the elevated level of comfort became immediately apparent. Spacious seating with generous personal space offered excellent flexibility for relaxation, dining, or productivity throughout the flight. The cabin environment remained quiet, immaculate, and thoughtfully maintained, creating a welcoming atmosphere. Cabin crew members consistently delivered attentive and professional service, ensuring a refined and enjoyable inflight experience from start to finish. ##. Seamless Arrival Experience & Consistent Reliability From takeoff to touchdown, the journey was managed with remarkable efficiency and professionalism. Inflight services were delivered smoothly, ensuring passengers enjoyed an uninterrupted and comfortable experience. Upon arrival, priority baggage handling expedited the final stage of the journey, allowing for a swift and convenient exit from the airport. Overall, the combination of comfort, reliability, and premium service made business class an excellent choice for modern travel

You would think that after boarding and then de-planing the staff and airline would be more…read moreaccommodating. To the contrary, a weather situation that was understandable turned into a series of unfortunate with a lot of miscommunication from the airline, bad attitude from staff, more delays due to airline fault this time, and no one to update the customers/passengers. What's started as a weather related cancelation of flight CM8650 leaving SAN on 1/2/26 at 8:16pm (understandable), turned into (not understandable): 1. Updated itinerary emailed to all at around 9:30pm on 1/2/26. Flight now leaving SAN on 1/3/26 at 10am 2. Once at the airport at 7:30am on 1/3 there's no attendant at the counter 3. At around 8:30am an attendant shows up saying the flight is at noon. No notification received 4. Check-in counter staff doesn't start checking in bags until 10am. Only one attendant 5. At 11:20am people are still being checked in 6. No one at gate 50 at 11:53am for a flight scheduled to leave at noon 7. No updates from staff NOTHING!!! It's not the fact that nature happened and the original flight was delayed. Its the poor management of the situation what's frustrating. Why treat customers like they don't matter?

Still love JetBlue!…read more The priority boarding extra leg space and TVs make it a great flight. The only issue is with this hub there seems to be more delays than leaving Boston. So far only 25 percent of my flights leave on time. From Boston not as single delay at all. Luckily I never had a flight get cancelled. On my last trip a majority of the TVs were not working. They kept restarting. I also had the worst passengers sitting in front of me. They took up Two rows and they were out of control the entire trip. They could not control their kids. It was horrible and like a scene from Outbreak. They kept coughing all over the place, they would also stand up on the seats and cough in your face. . Wouldn't doubt if it was the flu or something. The kids kept jumping on the seat and screaming and crying. They could not control the kids. The entire family manned 1 bathroom for like 1/2 the trip. At one point the father apologized to me because the kept throwing and losing crayons and the would end up in my row behind them. Why not control your kids instead? The was a nightmare flight. I was going to ask for another seat but didn't want to make a big deal of it. At one point the father kept knocking on the bathroom door when somone else was in there. You took up the bathroom the entire trip, maybe others now need to use it. I could hear other passengers complain about them but not sure if they said anything. This was like Romper Room and Daddy Day Care all mixed in one. I feel bad for anyone else that has to get on a plane with them. Ok my rant is over. Just wish a flight attendant woulda told them to relax. And keep seated. lol. Can't really blame JeTblue for the passengers so I'm giving this trip a 3.75 lol.

The gate agent for JetBlue was so unhelpful on our recent trip. Our flight leaving San Diego was…read moredelayed by about an hour, which caused our connection to become extremely tight. My boyfriend walked up and asked if we could be moved closer to the front of the plane given the circumstances and she waved him away without even looking at our itinerary. Told him the gates were close together in Boston. The plane had several open seats closer to the front, so this would not have been a burden on her. The flight attendant on the plane was much more helpful, and the pilot made an announcement that a few folks had extremely tight connections so please remain seated unless you were one of them. Every single person in economy stayed seated, but I guess the announcement didn't reach the privileged, self-centered folks in first, as they ALL stood up and a woman told my boyfriend to move so she could grab her luggage. He said no, and I explained we had an extremely tight connection. A man in an Aloha Brewing shirt barked at me that everyone had tight connections. He started becoming very irritated and the woman in front of him told him that it was too early in the day to fight me. So that was fun. I hope dude felt really good about himself for going off on a girl. Anyway, he said he was going to New York so I checked the flights to New York. His connection was not tight. He was just rude. I recognize this is unrelated commentary but it's helpful context in the grand scheme of my experience. Our connecting plane was nowhere near the gate when we disembarked, so we had to run through the airport to another part of Terminal C in Boston. A JetBlue agent there asked where we were running to and said she'd call the plane to ask them to hold it for us. They did. JetBlue in Boston was stellar. All's well that ends well in the end, and the FA/pilot really did save the day, but I really wish the gate agent in San Diego had cared even an ounce to help us as a touch of customer service would've gone a long way. It could've been a different outcome if economy hadn't acknowledged the pilot's announcement.

Overall a positive experience with Alaska Airlines from San Diego to Boston: the new airplane with…read moremore comfortable seats, a better place to prop your screen, more seat-back plug in options to charge your phone or computer, yummier snacks to purchase on board (the Mediterranean tapas box was pretty good for $10-pita chips, hummus, olives, dried mango, piece of chocolate). The staff on board the plane were friendly and helpful. However, my one major critique was that they only had one staff for general curbside check-in and luggage drop off. Despite using the kiosk to print out our tags ourselves, we still had to wait in a long line to have them weigh our luggage and check our IDs, easily remedied by having at least one more staff. The first class staff did call us over once she was through with her line but I really thought a second economy staff was needed, especially since half the passengers were waiting to check in until they reached the front of the line, old school style, so that the guy had to print out their tags for them and their boarding passes... Thank goodness for TSA precheck which made the security portion of the morning go super fast. In any case my overall impression of Alaska Airlines was improved by the efficiency and comfort of the flight itself.

Frankly, I'm kind of surprised Alaska only has 2 stars on Yelp! Shocked really! Their comfortable…read moreseats, roomy legroom, and attentive in-flight service are just a few reasons why I love flying Alaska- especially when traveling to my favorite place in the world, Hawaii! My last trip was memorable for sure! I suffered a terrible fall and tore my meniscus on the last day of our trip. It was quite the experience! The next day we took a red eye back to San Diego. My wife checked us in and explained that I was going to need a wheel chair. Not only did they provide me with a wheelchair, but they also assisted me and my family with our luggage. With the help of Alaska, they guided us through TSA and directed us to the main gate. They also upgraded my family to business class while upgrading me to first class. From start to finish the process was seamless! Thanks to Alaska Airlines and their superb customer service! I will forever be indebted to them!

The official 'customer service (toll-free) number is 1 (844) 323-7300™ or +1 (844) [323] (7300) for…read moreadditional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

I needed assistance and decided to call this business at +1 888-738-(O699) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I have flown out of the Tijuana airport a few times in my life, the most recent time being last…read moreweek. It was the first time I went to that airport since CBX had been constructed. Hubby and I were headed to Puerto Escondido, which is very expensive and very time-consuming to fly to from the airport in San Diego. However, flight prices and times were much more reasonable from Tijuana. Thanks to CBX, we didn't need to find anyone to cross the border and drive us directly to the airport, especially as our flight departed at 5:40 AM. It was nice to have an easy drop off on this side of the border. Anyway, we were dropped off on the US side, and had pre-purchased CBX tickets online for $50 per person, round trip. I felt that the price was very fair for the staffing and amenities along the way. We had already reserved a rideshare to drive us to CBX, but I saw the secure parking lots and realized that parking there is also a valid, safe option. It appeared that some of the secured parking cost about $30 per day, making it a good option depending how may days you would like to park your car. Anyway, when we entered, there were people guiding us, as it wasn't too crowded at that early hour. You scan your CBX ticket, your boarding pass, and your passport. Then you are able to walk through the barriers. There are escalators and elevators to get to the bridge, and signs stating that there is assistance available for people with disabilities. The bridge was clean and air-conditioned. We walked through customs just prior to entering the Tijuana airport. When I had learned about CBX, I was reluctant. A friend of mine told me that she had walked much further in various airports. It is true. The walk is short and easy Upon coming back to the states, we learned that there were several taco and other food trucks on the US side of CBX, as well as Starbucks and a well-known mall pretzel company. All in all, I am grateful to have a way to access the TJ airoprt in a very easy and affordable way. I plan to continue to use CBX for more affordable flights south of the border.

Easy peasy. With CBX, San Diego County basically gets a bonus airport out of TIJ that offers more…read moredirect flights, especially to other parts of Mexico. I used CBX to fly from TIJ to San Miguel Allende 10 years ago, and recently to Cancun. Both times were uneventful, exactly how I like my airport experiences to be. Purchase your CBX pass and parking ahead of time. Parking is priced cheapest in the dirt lot and most expensive in the covered/paved lot. I prefer the Goldilocks of uncovered paved in Lot A up front. Upon arrival, scan your CBX ticket and boarding pass (you can link them and just scan boarding pass as well, but don't need to). Same on the way back.