It was a great experince with customer service Jenny menendez , she is cooperative, kind, and lovely person Thank you so much You have given us the best apartment read more

We came in to ask about an apartment and Jennie was very friendly from the start and answered all our questions thoroughly! She showed us a couple apartments and we felt very welcomed! The 2 apartment we looked at were nice and clean! read more

I have been here for 3 years and my experience has been great. Management has always been the main focus on the apartment I choose to stay. Jenny Menendez has made sure that I had a smooth experience the entire time. Coy has also done everything in a timely manner with service, repair and maintenance. He has definitely made everything as comfortable as possible. Unfortunately life happens and I have to relocate to another city. Jenny has been very helpful in the moving out process. read more

We lived 3 years at Springtree and our stay has been great. Jenny Menéndez, our manager, made our stay such a pleasant one. She was always available to help and is a true professional in various aspects. Her presentation is excellent. Since Jenny started as manager she has held many events for all of us residents. The most current ones Halloween event and Holiday event where she really brings us together as a community, which also make the kids that live here very happy. Jenny is a great communicator and makes herself available. We are thankful for the time we were here. Thank you to Jenny for making us feel welcome. read more

After looking around in a few places, what made me decide choosing to live here was how welcomed Yeni made us feel. She was Very informative, friendly and most of all a kind, caring human being. She patiently walked us through the entire process. This place is so far quiet, easy access to fwys, good restaurants in the area and only 10 mnts away from Knott's berry farm. read more

It's been 3 weeks that my wife and I have moved here. I want to thank Jenny Menendez for all the help she has provided. Jenny is one of the best property managers I've had, she made it so easy and smooth with the paperwork. She has been so proactive to ensure our move is smooth and check up on problems. Very Thankful for her and all the assistance she has provided. The apartments are super quiet which we enjoy and the maintenance has been great! Really appreciate the excellent service we've received. read more

My stay here at Spring Tree has been wonderful! Thank you Jenny for being such a nice and wonderful Manager and Cory for always getting things done in a timely manner! The apartments are very well maintained and quiet! Unfortunately I have to leave because of my work but my stay here was good! No complaints! read more

I want to start off by saying "Thank You", thank you Jenny & Coy for making my apartment feel like home sweet home. Coy (maintanence) made sure all my expectations were met and appreciate every detail and his Hard Work!! My apartment is beautiful. Thanks Coy!! Jenny (property manager) took the time to give me a tour the first day I came in and answered all of my questions, she is extremely sweet & helpful. My experience so far has been lovely. I value the hard work. Look forward to making many great memories at Spring Tree Apartments. Once again thank you!! read more

My husband and I had such a great experience with Jenny Mendez. She not only explained everything in great detail but made us feel at home. The apartments themselves are well kept, clean, and the community is very quiet. The staff is extremely friendly and take care of things in a timely manner. The only downside is that there is limited visitor parking on the property, but there is some parking on the street. I would highly recommend Spring Tree Apartments! read more

From day one Jenny has been nothing but attentive, knowledgeable & friendly. Any questions I may have she makes herself available to answer them. Springtree is perfectly located near the freeways & shopping, neighbors are friendly. Coming here you'll feel taken care of Jenny. read more

The team here is awesome! Jenny and Coy are a dream to interact with. From the moment you walk into the leasing office, there's an air of professionalism and elegance. They have a beautiful blue accent wall, beverages, and snacks available. We felt right at home. Jenny sold us on our new apartment and made the entire process so smooth. Our apartment has exceeded our expectations and with someone like Coy available you know you will be taken good care of. He made sure everything was taken working and is readily available to fix anything. It's the perfect place for our growing family. We feel so safe which unfortunately isn't always the case with apartments. read more

Wow I was really impressed by how nice and accommodating Jenny the manager was. Everything was very streamlined and efficient. The apartment was even better in person, the cleanliness and great lighting are the highlights for sure. The hardwood floors are very easy to maintain, and Jenny even got us a few items to get started on the move-in process. This was a great choice for a community after graduation and I would highly recommend to anyone looking for a space in this area. read more

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Spring Tree Apartments is a fantastic place to live! My boyfriend and I have been tenants since October 2020 and we love how friendly the leasing and maintenance staff are. Heather and Kahn are super helpful and always willing to go the extra mile for their tenants. Our one bedroom is spacious for my boyfriend and I. The laundry facilities are nice and open 24 hours and Spring Tree has 2 pools, which is nice to have during the summer. I HIGHLY recommend checking out Spring Tree if you are looking for nice, quiet, and spacious living. read more

The apartment manager Jenny is amazing! From the first day we toured the apartments until move in day she's been so helpful with the whole application and move in process. We applied and were approved within a few days because of her. She was extremely adamant about keeping us within our budget and keeping all the move in costs and bills low! Overall an awesome experience with Jenny at the Spring Tree Apartments. read more

Wow excellent place , the moment I first walked in the office to check out the apartments . I had gotten a wonderful introduction with the manager Jenny Menéndez. Including the service manager Coy . They were both so wonderful. Jenny was filled with a lot of joy . I can tell she wasn't just trying to have just anyone be a tenant here . But yet she was really trying the get the right tenant for this beautiful community. She did our moving process so beautifully. Very wonderful place to move in . read more

This review is for Jenney the Manager at Spring Tree Apartments. First I would like to mention that we as a community are so lucky having you Jenny ... since you came spring tree and we noticed the change for the better ... you never hesitate to help anyone asks your help and you have that quick response and action in a professional way. I would like to add that even the recent change happened to our pool area and the new cushions and your choice and taste of the color made the pool looks more summery and joyful and the same thing when I visited your office I saw the changes you did and the decorations and how you match the colors make it more comfortable and presentable also the way you welcome anyone visits the office and leave with a smile reflecting how good you are. Thanks Jenney for making our community better with your presence. Everyone loves you God bless your work read more

I am super happy to have found a nice community to live in with great staff! The manager Jenny Menéndez was super helpful and happy to help my family move in. I noticed the tenants were happy to visit her office with any questions they had or help they needed and that is rare for apartment management. I was pleasantly surprised to hear her switch to Spanish when speaking with some of the tenants so it's nice to have a bilingual manager. Her English was great and she works with a sense of urgency while also being very hospitable. She showed me the apartment and the bathrooms were professionally refurbished by the maintenance man Coy. He has a positive attitude and is happy to help so it's nice to be able to count on him for any reparations needed in my apartment. I am deeply satisfied to live here! read more

Thank you Coy for all you do in the apartments, and taking care of the tenants when your needed!

Jenny in the management she's very nice and helpful not like other places been rude to you when you go look for an apartment Thank you Jenny ! read more

I can't believe how bad thing have change here at Springtree apartments I have live here for over 7 yrs and I have never seen it this bad we pay so much money on rent plus a additional bill we have from the apartments and now we have to pay another fee for paying the rent on line, what the hell is this and we get our cars broken into the Maintanece guy messing with all the woman here and his wife calling back to ask what we want it's just bad I can't even have my carpets change after so many years. I have so much bad things to say read more

Heather the manager was Awesome and very nice she showed me around she was wonderful to me and very helpful I would really recommend this place read more

Thank you to our new maintenance guy Coy for coming in and taking care of my clogged sing and running toilet!! He was very professional and kind. Before coming into our home he called first to let me know who he was and asked if he could come in 5 to 10 minutes. I loved that he called first! Thanks again for doing such a great job, Coy! read more

The maintenance team is great and quick at getting whatever you need done! They make sure it is done properly also which is key! Ruben is very nice and helps make sure you're completely satisfied read more

I would like to say thank you to our maintenance guy Jason for going the extra mile and cutting the grass on my patio that's been growing out of control for months. Every time I tried to get the office to have the landscape people that cut the rest of the grass in our community cut it, seem to have fell on death ears and it was always an excuse. My grass became home to others while growing wild and not maintained. Jason was great, came right in when he said he would and took care of business. I appreciate you Jason for looking out and making me and my granny feel better about our patio. Now I can take her out on the patio and let her paint and enjoy some sunshine. read more

Took a tour here with my friend a day ago with Francisco. Honestly one of the most chill and friendly person ever, very funny too. Met Ken the property manager, he's literally the most nicest person. Everyone was so nice and the neighborhood seemed very quiet which we like. Can't wait to hopefully move here soon! read more

Coy Collins is a professional maintenance technician. He practiced COVID safety during his visit, and found a solution to my maintenance emergency immediately! Thank you for being upbeat and available to answer any questions that I had. read more

I just moved into spring tree apartments about a week ago. I am so fascinated with my choice of moving into the apartments. Jenny menendez is super awesome. She is very helpful and super friendly !!! I definitely recommend this place, because of her customer service and friendliness. She was super helpful during the application process. Also coy is very helpful and efficient when it comes to resolving problems around the apartments. If it wasn't for Jenny or coy I wouldn't have moved into this complex !! Definitely recommend. read more

I've lived here for a full year and I see it to be a fair time to review. I live in one bedroom and the unit is pretty nice for the price paid. They raised the rent $100 as my 1 year contract ends but it is still competitively priced. I'm not sure how competitive it is for the new comers however. It is spacious with a lot of storage cabinets/drawers. Patio is nice to have. No serious pest infection. I haven't seen a single roach or termite. Only problem I had was silverfishes during summer but some baits and foggers took care of them. Management are quick to any repair request and maintain the complex pretty well. Washers and dryers are clean. Carports are neglected however. It is dusty with spider web everywhere. Neighbors get along pretty well quiet most of the time. I feel pretty safe living here but I've seen cops making a trip occasionally and my friend had her car broken in once. Pool hour is not strictly enforced. I hear splashes after 9-10pm during summer. Parking is horrible. 1 assigned carport is given and 2nd is available to rent but it will be faster to win a lottery than your turn comes after the who-knows-how-long waitlist. Limited street and shared parking spaces available. You'll be lucky to find an open spot after dark. Street cleaning on every Wednesday morning and it gets even worse to find a parking on Tuesdays. The management has been saying that they plan to improve but nothing has happened so far. I see at least 6 cars that doesn't move an inch from the apartment parking spaces for weeks if not months, and 2 of them has been on flat tire for a very long time. read more

I've been living at Springtree for almost a year and I am very thankful to have Ken & Francisco around every time I need them. Francisco always helps service anything I need in the most efficient way possible. Best apartments I've ever lived in thus far! Supper appreciative of their attentiveness to the residents here. Thank you guys!! (: read more

I moved here August 2019 and I have to say the management department including Francisco and Ken has made it a pleasure living here!! Francisco even helped me out with changing my light bulbs I love how they are always available, willing, happy to help with any concerns I have I would give them 10 stars if possible read more

No Parking, we have applied for a second parking the day we moved in Oct' 2016 and we are still in the waiting list. The management does not provide the details of the waiting list either. Every time you walk in to their office, there is someone new sitting their and they say that they are there just for the day and have no information about the parking situations. If the manager is there himself, he will have his diplomat answers ready. If you have 2 or more cars, do not move here. Or be ready to spend an hour searching for parking spots in the area and end up parking on the streets(if you find a spot) The apt. is great otherwise and they are fast to respond to any maintenance issues, ask them about the waiting list for the parking and they go hiding. read more

I just wanna say their maintenance man Francisco in my apartment complex is one of the best by far if I just see him walking by tending to another unit I can ask him a question he'll answer he'll help me out he'll stop by if needed and I greatly appreciate that because I'm not home often and when I am home sometimes things pop up and he seems to always be around and he's very very helpful glad to know that we have a caring maintenance man on site not a lot of apartment complexes have that and I appreciate it. read more

Francisco and Ken always take such good care of me. Thank you for everything you do!!!

We just got a new stove in thanks to the new maintenance and the management! Very great job very appreciated and job very well done!!

Just recently moved here with my fiancée, Ken and Francisco were AMAZING, Francisco went out of his way our first day here to help us find our unit and parking Space. Ken called me that following Monday and checked up on me and made sure I was taken care of. The apartments are always clean and well maintained. Thank you guys for all your hard work. read more

Jenni the property manager is very friendly and helpful. I had a question about my lease and she was able Roy assist me. Thank you so much for your help!!! read more

Wanted to give a shout out to Francisco. Was bringing home a new fridge and ran into Francisco, I believe he was off his shift but he still helped out to bring the fridge up the stairs, which would of been very hard to do alone. read more

I stopped in here today, and what a great experience! Springtree is a cute little property with well maintained grounds. Ken the Property Manager is about the friendliest happiest guy, and the Maintenance Manager, Francisco has the best customer service. I felt very welcomed and well informed by both gentleman. read more

We moved in this weekend and already love our new home! The complex is beautifully maintained! Ken made the leasing experience as stress free and easy as he possibly could. We ran into no issues in that area. Upon move in, we noticed that shower handle was loose and had no grip. I sent a request request @ 1141 today and by 145 my boyfriend told me Francisco had fixed it! I am not used to this type of response but I love it. It is a pretty quiet complex, we have a 2 year old and notice how loud he is!! The management and staff are super friendly and helpful. I look forward to our stay here, this is a great place to live!! read more

I agree that everything has gone downhill since REMM took over. I will give credit to the new staff. They are polite and friendly and they will try to be accomodating. My complaint is about the management company itself. They raise the rent on eveyone at the end of every lease and will charge you an arm and a leg for going month to month. Our unit has never been upgraded so the increase in the rent feels completely unjustified. A one time increase for property upgrades? Sure...but to increase every time your lease is renewed just says they're greedy. There have been several vehicle break-ins recently and nobody has been notified by management. They installed hi-def cameras during the summer but the professional installation is a joke. The video footage of my car being broken into was completely useless because the glare from the street lights obscured the person's face and the vehicle license plate. I don't even know if the cameras in the back even work. Great job guys! They have recently rented a 2 bedroom unit to a very large family. Approximately 9 people. I have seen 3 of them wearing ankle monitors. I asked the management if any of them are sex offenders and they claim to have no knowledge of anyone in the residence being under police monitoring despite the fact that the sheriff has been out there because of them on more than one occassion. They gather with other family members and friends in the back parking lot and the parking lot across the street, drinking and partying and leave their trash everywhere. Other tenants have said that they have been urinating and defecating back there but I haven't confirmed the defecating. This place was much better off under the previous management. They were on top of everything and were very accomodating. This new management company seems intent on squeezing every dime out of you until you are forced to find another place to live which tells me they don't care about families or good tenants. Unless you have a bunch of money that you don't need and don't mind moving again in a couple years I would recommend against moving in here. read more