When I first walked in I was greeted promptly and my daughter we were asked what type of nails service we wanted we signed in on the computers it was quick and easy to ask us to pick out our color sat down and within just a couple of minutes that had both me and my daughter in a chair I got a regular manicure no gel polish or anything took about 20 minutes good service good massage nice lady I think her name was Tina very good work . My daughter got a full set and again I don't know the name of her stylist but it was excellent very friendly very good work read more

Mai is the best nail technician. She truly cares about your nails. She quickly recognizes when it's time for a new set and she listens when you need or want something. I guarantee you will be happy with any work Mai does for you. read more

Viva Nails & Spa - Viva has 2 locations! - Nail Salons Near Me - Concord, North Carolina

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I absolutely LOVE Viva Nails & Spa. We have been using their services since they've opened. My husband and I typically get the Deluxe Pedicure and I add on eyebrow waxing. Something we both love and have always had a great experience. The interior is beautiful and they have upgraded their massage chairs recently, and they are comfortable and definitely relaxing. Most of the staff has been there since the beginning which tells you something!! They are lovely ladies that always greet us with a big smile and hello. The owner is usually on site and is also so welcoming and remembers repeat customers. I highly recommend you give them a try!!! read more

Viva Nails & Spa - Nail Salons Near Me - Concord, North Carolina

NEVER going here again! I asked the pricing at check in and was told a certain price. When I checked out it was 25 dollars more. Was not told that they charge 25 extra dollars for chrome! Ridiculous! The girls who did my nails did do a great job! Just very unhappy with pricing. read more

I'm really disappointed with my experience here. While my nails look good overall, the service itself was not okay. The technician was extremely rough while filing and ended up cutting both of my pinky fingers. One of them actually bled, and I left with open cuts on both sides. I now have to wear bandages on both pinkies, which isn't something you expect after a nail appointment. Accidents can happen, but this felt careless and painful, and there was no real acknowledgment or concern. I wanted to love this place especially since I just moved to this area. But being injured during a service is a big deal for me, so probably won't be back. I hope they're more careful with future clients. read more

I usually come here and get good service. But I will not be returning. Got a mani and pedi gel.... Had to ask for toes to be corrected, the girl left the white polish so bad and streaky. Then with my hands it felt so rushed and the sides had no polish.... Looked so terrible. 0/5 stars. Asked to get it corrected and she just tried to conceal w more chrome and it still was so ugly and noticeable. Wanted hearts to be added for valentines and they were so ugly. Just gave up at that point and asked for them to get taken off. Ugh wtf is wrong w the staff?? They used to be good there. read more

Viva Nails & Spa - Manicure - Nail Salons Near Me - Concord, North Carolina

I have a normal salon I use, but this one happened to be close by so I decided to try a new nail tech. At first, great experience. I was immediately seen and had one person working on my toes and another my nails. Toes were finished, all I had done was a gel polish change, I sat to have my nails finished- I was having sns powder. This is where my complaint starts. The man doing my nails spoke the entire time to the woman working next to him, and I pick up they're talking about me. I ask him what they're talking about, and he told me whoever did my nails prior did a bad job. Then proceeded to talk to his coworker, as they laugh and continue to look at me. This didn't really matter, i just felt uncomfortable. He seemingly finished my nails, and for someone who told me my nails that I came in with were poorly done, I expected his work to be good some nails were oval, some were square. I had to ask him to shape again. Going to leave, worst part of the experience and I believe I was ripped off. I've been getting nails done for years. I didnt get manicure or pedicure, all I got was a polish change on toes with gel, and sns. He charged me 90 for those services. I asked to break it down, he could not- or perhaps choose not to. Proceeded to ask how much to tip, still in shock I said $5, then his reply was ok so five for me and five for the other helper. Obv tipping is important. but to be overcharged without explanation, and the in a sense pressured to tip more? I paid $100 for sns and gel polish. That is highly overpriced, if that is their true prices- but again I don't believe they are. I might add it's not a luxury spa- sure in charlotte of somewhere where the atmosphere is well kept and a pleasant experience I wouldn't have questioned anything. This is not that, so again prices do not match value. I will never go back. And I will openly share my experience with anyone who asks or shares they go there. It's no so much what happened, but the feelings I left with. I was uncomfortable during the apt and left feeling/knowing I was taken advantage of. Hope this helps! read more

My technician was more concerned with gossiping with the other employees, texting on her phone and hurrying than doing a good job on my nails. She said I was picky because I asked her to paint the polish to the edges and get a piece of sand off of my nail that she had painted into the polish. I'm really not a picky client, but I don't appreciate her being rude, distracted and impatient. This is the second time I have been here and I have not been impressed. My nails are going to grow out in a week instead of 2 to 3 because she didn't paint all the way to the back of the nail and she made the nails a weird bubble shape. The ends are also very rough. I hope now that she has quickly finished with my nails she can get back to her conversations, gossip, and her phone. read more

Viva Nails & Spa - Polish does not go all the way to the back of the nail. - Nail Salons Near Me - Concord, North Carolina

Their service can improve. There appointments do not mean anything. They called that morning and said the girl would not be there, so I wanted someone else. They said that would be great. I showed up and had to wait an hour for her. Then I left. read more

Exceptional service! Friendly staff, very accommodating. My nails are perfect every time. Booking appointments are so easy online, I never have to wait! read more

I walked in for a Deluxe Pedi for $40. The prices aren't posted. The front desk person rattled off my options... They have a great selection of OPI Polish. Wendy and another associate talked the majority of the time. I'm not certain what made my pedicure deluxe but it felt mighty average. This was my first visit. They don't offer beverages. That's okay if it keeps prices of services down. I will try again with another person. read more

I went to this place a few times, by myself and with friends. I usually get SNS and twice I got  pedicures. Second time I got a pedicure, the lady cut my big toe, that got infected later. I went  to Viva Nails yesterday. I walked in at 5:05 PM. I broke only one of my nails and needed to fix it. I understand it's was before 4th of july, and they were busy, but it's not the long wait that upset me, it is the rudeness.There were people who came way after me and got serviced... There was a lady sitting across from me, waiting for somebody to do her SNS. She already picked out her color, they brought her the powder, and she was sitting there for at least 30-40 minutes waiting. She finally got up and just left the place. Now the time is around 6:30 PM. The salon is closing at 7-30 or 8:00 I believe. The nail technicians stI went to this place a few times, by myself and with friends. I usually get SNS (powder dip) and twice I got pedicures. Second time I got a pedicure, the lady cut my big toe, that got infected later. I went to Viva Nails yesterday. I walked in at 5:05 PM. I broke only one of my nails and needed to fix it. I understand it's was before 4th of july, and they were busy, but it's not the long wait that upset me, it is the rudeness.There were people who came way after me and got serviced... There was a lady sitting across from me, waiting for somebody to do her SNS. She already picked out her color, they brought her the powder, and she was sitting there for at least 30-40 minutes waiting. She finally got up and just left the place. Now the time is around 6:30 PM. The salon is closing at 7:30 or 8:00 I believe. The nail technicians started to leave for the day one by one. We were just sitting there, watching them leave. The nail technicians walked past me, never said hi, never said bye, never said that somebody will be with me. Pretty rude I would say, but whatever. After waiting for 1 hour and 30 minutes I went to talk to the owner. He told me: "she will be with you" and pointed at the airport at somebody. I went back to my seat, waited for another 5-10 minutes, got up and went back the owner again. On my THIRD trip to the owner I finally asked him: "Whom?! To whom are you pointing? You said three times that somebody will be with me. I want to know to whom are you pointing at exactly?" Believe it or not the owner was laughing every time I would approach him. After I've been sitting there for 2 hours to fix ONE NAIL without a single nail technician even looking at me, somebody finally came over. The "nail fixing job" took exactly 5 minutes. The summary: I walked into the salon to fix one nail (SNS (power dip)) at 5: 05 PM and walked out at 7:15 PM. Also, I really don't think that they sterilize their equipment at all. I saw that the lady who finally fixed my nail, took her little drill bits out an Altoids box and put them back in after she was done. They don't even pretend to clean or sterilize anything. The whole place can use some good dusting as well. Just not clean at all. P. S. Did she do a good job? LOL! Two hours of wait for this! LOL! read more

Viva Nails & Spa - Nail Salons Near Me - Concord, North Carolina

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I went there today for a pedi and nail fill in. The lady that did my pedi didn't touch my heel at all!!!!! She talked the entire time!!!!!! I didn't let them do my fill in because I wasn't please with the pedicure!!!!! read more

Viva Nails & Spa - She didn't touch my heel!!!!!!! - Nail Salons Near Me - Concord, North Carolina

I'm new to the area and was looking for new nail salon. I walked in and asked the gentleman at the front counter how much for fill in and the wait time. He replied "It's a lot of money". I asked again and he said the same thing. If you are a person of color please don't go here! This establishment feels that people of color are unable afford to go here. read more

Viva Nails & Spa - Front building - Nail Salons Near Me - Concord, North Carolina

This is not my first time coming to this location, but I haven't been in a while and today reminded me why I stopped coming. My service was worth what I was charged. My feet came out amazing but my nails I do not like very disappointed. Now I see why people are starting to do there own nails at home. My nails were rushed and I just don't like them I paid $130 just to come home and reshape and file my nails to look like something. This was my last sns mani and gel pedi before I give birth and I was expecting more. I also got a "deluxe" pedicure which seemed like a BASIC pedicure. I did not get hot wax, stones or nothing that felt like a deluxe I didn't even get a massage. Very unhappy and not satisfied. I will not be returning. read more

Viva Nails & Spa - Suppose to be ombré but where? I should of taken a photo of how they looked before I filed them - Nail Salons Near Me - Concord, North Carolina

Have always loved my nails after having them done here! Tony is always so efficient end friendly.

Always a great experience - nice atmosphere and quality work ! I love the choices of colors available

I'm so impressed with this salon!!! I've been a customer for 3 years and have never had a bad experience. I would bet the people who have complained on here didn't complain in person. From what I have witnessed and seen with me personally they always go out of the way to fix anything wrong before you leave. I just recently got a gel manicure and love it. My 3 small daughters also got one and they turned out perfectly!!! My one daughter was very squirmy and the lady repainted her nails 3 times to make sure they were perfect. There's not a single complaint I have. VI and Tony always have looked out for the customer and take great pride in everything they do. read more

Viva Nails & Spa - Gel manicure They always go above and beyond to meet my expectations!!!! - Nail Salons Near Me - Concord, North Carolina

Excellent service and very reasonable prices. Vibe is great as well, relaxing music and calming colors. This was my second time and they didn't disappoint! read more

I've been coming to Viva Nail & Spa for several months and this is by far my favorite spot in Concord! The location is huge, it's extremely clean and almost everyone speaks good English! The owner Tony and his wife Q are hands on and will work on clients as well! BYW, Q gives an awesome pedicure! FYI Viva has opened up a second location near Concord Mills which is just as nice and Q is usually at that location. You can catch Toby at either location going back and forth between the two, and he'll be more than happy to sing you a song, give you a hug and dance a little; he always makes sure everyone is comfortable! Oh yes let's not forget that they offer you a beverage with your choice of water soda or wine. I really think hot tea should be on the menu, maybe I'll talk to Tony! read more

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Love this Spa! My mani and pedi was great! Great conversation, she took extra care and wasn't rushed. I will definitely be going back!!

Mai is awesome, she always does a fantastic job on my nails!! Booking an appointment is easy too.

Love Viva Nails !! Tina is the best !! The staff is super friendly and helpful ! Great relaxed atmosphere. read more

this is the worst place in concord/kannapolis area to get nails done. the photo speaks for itself! refused to give the money back or fix them! close the place down! he threatened to call the police when i demanded a refund. read more

I have been going here to get my nails done for a while now. I get a gel manicure on my natural nails. The service is good, and the gel manicures last about two weeks. The nail technicians usually speak enough English to carry on a reasonably pleasant conversation, and they all have personality! The place is gorgeous inside, the owner is so pleasant and personable. You are in and out quickly and they have all the seasons latest OPI colors, which are my favorites. With their personable, professional service, and complimentary drink... I don't mind tipping generously or referring others here. read more

Viva Nails & Spa - Viva Nails - Nail Salons Near Me - Concord, North Carolina

I finally had enough. This place used to be great but they've gotten so bad in the last couple of years, and mostly in the customer service way. After going elsewhere for a while since viva seemed to always be overbooked, I went back for a SNS one day. Tech rushed through the appt and I had lumpy nails. Said nails started to fall off two days later and when I went back and addressed it with Tony, the owner, I couldn't believe how rude he was about it. He explained they only fix nails for 3d and I was coming 4d later (my nails started falling off on second day but you know, I work!). Decided I was done with them butttt I was in a pinch last week and went back with my daughter. We waited forever as usual, and I got acrylics with gel. Left to vacation the next day and one mail broke 2 days later , 3 more had to reglue on to nailbed. Went to salon yesterday to have them fix ONE nail because I had an event last night. Front desk girl tells me sure, come on back. Waited 5 minutes Then 10 Then 20 Then 30 Front desk girl and Tony both tell me someone is coming soon. Waited 40 minutes. Again I'm assured someone is coming. Waited 45 and finally I decided I was being punked, and when Tony sees me leaving he rudely says "you know everyone that went before you had an appointment." Yes, I never asked for special treatment or to put me ahead of an appointment. All I asked was for honesty ...if they would've told me they couldn't fit me in, I would've left. Instead they just kept telling me "any minute now" and allowed me to waste almost an hour of time, and still not have my one broken nail fixed. That's okay - customer service is absolutely trash there and I am FINALLY done. Eventually Tony will piss off enough people and put himself out of business. read more

I must say that Mai at Viva nails is the best! She is quick to get you done and out but at the same time she is gentle as she's doing your nails. I would highly recommend her to anyone and wouldn't trust anyone else to do my nails!! read more

Viva Nails & Spa - And nails with red and black ombré - Nail Salons Near Me - Concord, North Carolina

A friend of mine and I meet up to get our nails done and we're greeted by a yawning young girl who doesn't know how to smile and then we proceeded to get what they claim is a "deluxe pedicure" that lasted maybe 20 minutes tops from beginning to end, and both our girls were just chatting it up with each other the whole time barely looking at their "work". The lady who did my toes had no idea what or how to do a buff shine. She kept trying to push clear nail polish. I asked if anyone else can help and no one responded. They are way too many nail places and the prices are too expensive, to get this kind of customer care, service and greeting. Go anywhere else. read more

DO NOT GET YOUR NAILS DONE HERE! I am not the type of person to leave a bad review EVER but I am so baffled at how bad my nails came out to the extent that I downloaded this app JUST to write about my experiences at Viva. The first time I went to Viva was the first time I have ever gotten a gel full set. I told the nail tech I wanted a full yellow set of nails but she ended up giving me one blue nail. I told her I didn't want the blue but she ignored me and continued painting my nails and talking to the nail tech next to her in her native tongue (I say this because I wasn't sure what language they were talking in). But I was upset about the fact that she wasn't even paying attention to me when I was talking to her. Happy that I was able to get my nails done with my roommates, I ignored the experience and just decided to love them despite the fact that they weren't what I wanted. After this I went to a different salon called Modish that is closer to the UNCC campus. I was very pleased with how my nails came out (as seen in the picture) Few weeks pass & now its present day. Today I went to Viva nails and asked the receptionist if a certain nail design would be possible. She said -sadly- no, but we can do something similar. I totally understand that somethings can't be exactly like the picture, so with her help she chose out some polishes (which I really appreciated) to match the design I wanted. Holding my chosen polishes, I was seated with my nail tech. I showed her the picture and she said it wasn't possible. I said okay its fine I understand, and changed it to the exact design I got at Modish Nails. The design is SNS pink and white ombre with GOLD glitter. I also wanted a full set but she said they don't do full set with SNS so I just ended up getting it done on my own nails. Everything was fine when she started doing the SNS, but I noticed her technique was a little bit different from previous salons i've been to when doing ombre. I ignored it and continued talking to my friend. She finally comes to adding the glitter and she put SILVER glitter instead of gold. I kept telling her I didn't want silver but she insisted on it. At this point of the appointment I am so fed up I just sit there and let her finish my nails. They came out terrible. The color wasn't even what I wanted and the ombre is SOOOOO INCREDIBLY grainy. To top it off, as I was driving back home, I noticed that painted IN my nail were pieces of the nail brush bristles that my nail tech was using to brush off the SNS!!!! Same design, two different salons, TOTALLY different looks and TOTALLY different treatment from the staff at the salons. CONCLUSION Pro: they have a good selection of gel polishes, the owner is very nice, the place looks pretty Con: EVERY time I've been there the nail techs I am with do not know how to communicate, barely listen to what you want, and do a poor job at painting your nails I hate to trash on this establishment because I really think the workers are nice, but the quality of the nails I got is very upsetting. Modish charged me $45 for the full set SNS ombre with gel glitter. Viva charged me $50 for JUST SNS. I am a college student who saves up to get my nails done, so for it to be more expensive but come out looking less than what I paid for is VERY upsetting. read more

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SNS and pedicure with Lynn. I cannot complain, she is professional, positive attitude and she does excellent work.

Went in to get French SNS... came out with glue stuck to my finger, little pieces under all of my nails, and the polish didn't go to the edge of my fingers. More money gone than energy put in. read more

I had a very weird experience with the manager today. As I was waiting for my daughter in the seating area (she was getting a pedi) the manager walked over and asked me what I was doing there in a very rude tone (I was sitting quietly playing on my phone). When I explained that I was waiting he asked me to wait for her in his office. I said no thank you and a few of the other customers laughed uncomfortably. Then when I was paying the girl on the cash register snapped at my daughter's nail technician. My daughter said her technician was very nice and did a good job so it made her feel uncomfortable and she asked if we could go someplace else next time since the vibes there are weird. No worries we won't go back and won't recommend this place to others. read more

Pedicure was great. The conversation was delightful. The atmosphere was soothing. I would highly recommend.

Had a good experience with this salon . Tony was very nice and accommodating. Trish did my nails and I was happy with the look. Will go back . read more

Viva Nails & Spa - Viva nails by Trish . - Nail Salons Near Me - Concord, North Carolina

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Great atmosphere where you can relax and be pampered. Very relaxing, clean and efficient spa experience.

Well my daughter and I have been going here for awhile. Last time I had pedi the guy cut me 2 times and was super rough. Then he threw some alcohol on it which burned like crazy! I tried to go back again making sure I got someone different. Had to wait a good amount of time. I watched people walk in wait and then leave upset after waiting forever. Went back today for my noon appt. Waited an hour before I got up and left. There were 4 people in front of me still waiting. I'm sorry but that's what appointments are for so you don't have to wait. Just Disappointed! Not driving 30min anymore for that kind of service. read more

Amazing salon! Have gone since they opened, they treat you like family. Highly recommend to anyon.

I went to Viva Nails today I hadn't been there in a while ...now I know why..The receptionist was very professional and kind.The nail tech came to pedicure bowl kicked my shoes they were not in middle of floor but obviously in her way.She sit down never spoke and she said what you like 30 or40...? What...I said excuse.Then she said something about Deluxe for 40.very unprofessional.Pedicure was nothing to be satisfied or happy about..Service was not a good experience. for me.Receptionist asked how was everything I said Horrible I asked her techs name she said VAN..Van might need another profession. I will not be returning... Unsatified customer read more

I went for a full set + simple design. The employees were really nice and had a good vibe. T.T did really good with my nails, listened well to what i wanted and was quick. read more

I had a wonderful experience. The owner/manager had a wonderful personality. The service was quick and pedi was performed by Lina. A super smile and very friendly. It was 100% better than Viva Nails on Derita in Concord. They have a new client. read more