I went for a full set + simple design. The employees were really nice and had a good vibe. T.T did really good with my nails, listened well to what i wanted and was quick. read more

I had a wonderful experience. The owner/manager had a wonderful personality. The service was quick and pedi was performed by Lina. A super smile and very friendly. It was 100% better than Viva Nails on Derita in Concord. They have a new client. read more

First and foremost, Laura was awesome! I informed her that I had to go quickly and she was able to do a mani and pedi in under an hour. Great job Ms. Laura. read more

Amazing salon! Have gone since they opened, they treat you like family. Highly recommend to anyon.

I ENJOY the Friendly atmosphere here!! They take the best care of you!!! I do miss the wine though... Allie read more

I understand I asked for a basic pedicure today however, 17 minutes from the time I sat down to the time I stood up is a little quick. She didn't do anything. Filed, put lotion on my legs, massaged each leg for 1 minute, wiped the lotion off, and polished my toes. I could have done that at home and saved my $30 read more

Love this place- and these people! Staff is friendly- and yes, you might have to wait but ask to sit in a chair until someone can get to you and enjoy the massage. read more

If you're searching for a Nail salon, Viva Nails is 5 stars! You can schedule an appointment or just walk in. Rewards for each time you first. read more

I've been going here for awhile now. It's a hit and miss. So I keep taking my chances. I usually get a deluxe pedicure and there are times when I feel like I'm not getting my money's worth. I feel like the massage is more like a "rub"... usually the men are that way. So I now request a female. Today I just got a soak off and regular mani. My nails look awful. I did not really look at them all that much before I left because I was just happy I got the polish removed. But I'm sitting here right now, boggled. How can the gentleman let me leave with my nails looking all uneven and ugly? Anyways. I will have to continue to ask for a female. The males have been no good. read more

I really like how my nails turned out and was honestly the best nails I have gotten in a while!

Horrible experience. Don't waste your money. Poor services and customer service sucks.

Always a good job. Staff is friendly and does a good job on eyebrows! My go to place monthly for Mani and Pedi

did not have a good experience. came in to get my nail acrylics removed and the lady ripped them off my nail bed and I was in pain the whole entire time. your supposed to soak them in acetone to remove but she didn't do that and popped them off. ended up having a serious and painful infection on both my thumbs and don't have part of my nail bed anymore. I went in ViVi nails and told them what they did and they were extremely rude and didn't offer me anything. will never go there again and don't encourage anyone to go there. would hate for this to happen to someone else. read more

Viva Nails & Spa - Nail Salons Near Me - Concord, North Carolina

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i've gone here 4 times and never yet experienced what i did today ever. today the woman of the name Kim did my nails. she took a total of 15 minutes on my nails. all of them were uneven sloppy all because she was upset i wanted no design and my color was all white and she would have wanted to do white powder instead. worst nail experience ever. i seriously can't even try and make up how rude she was. she would throw my hands, point at what she wanted me to do. never will i ever recommend anyone to get nails done with her. she could see i was upset and still didn't say a word to me on if i liked them or not. read more

Always feel so welcome here! I got the best set of SNS nails I've had in a long time and genuinely enjoyed all of the employees around me. You can tell they build relationships with their customers and pride themselves on maintaining a really comfortable environment. It's a 35 minute drive for me but I gladly make the drive because I love it that much :) read more

Viva Nails & Spa - Nail Salons Near Me - Concord, North Carolina

My husband and I are military, we traveled 6 hours to be with family and wanted simple manicures. We found Viva Nails and seen they were close in proximity. The receptionist Madison told us it would be about a 30 minute wait. We ended up waiting a full hour! Once they were done with our manicures we paid and realized we got over charged. The manager explained to us they raised all prices for all services. However my friend got charged the price on the menu! They then changed their wording instead of saying the whole menu, they then said it was only for manicures. Which is totally unfair and false! Their menus are completely new. Not to mention, their receptionist Madison is SUPER unfriendly!! If I could rate this 0 stars I would. read more

I'm deeply disappointed in this place. About 3 years ago I started going here and LOVED the service. Took friends with me even! Now, unfortunately, I do not feel the same (took a while to go back due to being pregnant then Covid hit). Two months ago I went back for the first time with my mom. The people were nice, but both of our gel manicures chipped within the week. My moms chipped 3 days after getting her nails done, mine chipped about 7 days after. Previously when I went, the gel would last easily 2 weeks sometimes even 3! Today I thought it was just a fluke, so I'll go back. This time I got acrylics with gel. Today at 1:00. It's 8:00 and one of my nails is already chipped. It's only been 7 hours, and I haven't been in a pool or done anything crazy. I've been playing with my baby. They didn't use OPI gel on my nails, it was a brand I'd never seen before so maybe they are using cheaper products and that's why it isn't as good as it used to be? Idk, I'm very disappointed and now have to try to go back to get them to fix the chip bc I just paid a decent amount to get them done. read more

Viva Nails & Spa - The chip, that happened 7 hours after getting gel..... - Nail Salons Near Me - Concord, North Carolina

I walked in today and the front desk lady asked what service I wanted. I requested a full set. I then asked what's the price difference between a regular set or a gel set? She then said "ask your tech when they see you." So I said "okay" and waited in the chair. When the nail tech came, I asked her the same question. She said "We don't do regular- only gel." I said "okay, what's the price?" She then said "$45 + $5 for design." I then nicely said, "Im sorry but that's beyond my budget" and started to get up and walk away. The male owner or manager caught me and said "what's wrong?!" before I got to the door. I kindly said "Oh it's nothing, it's just beyond my budget" He then said what are you trying to get done? I said "Oh no- don't worry it's okay!" He said "No, let me see!" So I show him a picture and then he goes "how much did they tell you?" I said "$50." Then the tech starts running up and said "no I said $45" and I said "yes plus $5 for a design" and he said "Oh so you want more then you can pay!" I thought that was really rude but I just say "Its really okay!" And then he rudely goes "What did you expect $20 phhst!!" Firstly, I didn't ask for that type of treatment. I came in asking the price, because a there's no signs listing them anywhere or online. This could have all been avoided if they gave me a price in the first place. Obviously they want to make up prices as they go and allow techs to charge what they want and can't handle when someone walks away from their price. I didn't ask you to change your prices and unfortunately I don't have money falling out the sky so I stay within my budget. $50 + a tip (a good one) is too much for me. I just can't believe he said that "Oh so you want more then you can pay? and what do you expect $20?!" I wasn't rude and I was trying to kindly excuse myself by simply stating it was beyond my budget. How do you take offense to that?! It was very rude and uncalled for. read more

The customer service is trash here. They always say to come in when I call and then make you wait forever. Every few mins they reassure that someone will be with you soon. They used to be good, but the quality sucks now. read more

I'm usually not the type to complain, but my recent trip to Viva Nails was an absolute appalling experience. On an hour break, I decided to get my nails done and made it there promptly at 3pm. I signed in, picked my color and waited to be served. Viewing the area, I noticed that the salon wasn't as busy as I expected for it to be the day before Easter. Still patiently waiting, more guests started to arrive. The owner Tony (I believe) gathered us ladies to get our services done. Mind you, by this time I had already been waiting about 20 minutes... while waiting, women who arrived after me were getting tended to before me. I waited again, and by this time no one came. I was offered a drink by one of the employees in which I declined and I had now been waiting 35 minutes. I asked a nail tech when I would receive service and she told me to speak with Tony. I then went up to respectfully ask when I would be helped, and without finishing he interrupted me and said (without looking me in my face) that someone would be coming now. Feeling shunned and confused, I still sat down and waited for someone to come. It was now 45 minutes that I had waited. At this point, I felt embarrassed and foolish waiting for someone who clearly doesn't respect me or my time. I then left the store and called to share my experience and still no concern. Had someone given me a notice or a time frame as to when I would be helped, I would've appreciated it more than being disregarded. I was once a loyal, unproblematic customer who enjoyed my services and tipped very well. But after this experience, I will no longer be going back. read more

Person waxing was not focused on my eyebrows at all. Between each strip she would go talk to a coworker or go seat another customer. Very unprofessional. At the end she told me I was done and so many hairs were missed. I had to correct her and ask her to finish. Even though it was busy, my service should not have been rushed. read more

Great Salon! Went on a Saturday morning as a walk in. They got my daughter & myself in for Mani/Pedi's within 30 minutes. Great service, very reasonable!! Found my go to Salon in the Concord area!! read more

As viva is supposedly known to do a good job on nails i went here with a friend. i asked for a gel mani, just got the gel polish and it is terrible. my friend waited 20 minutes to get her nails done and when i said something towards the end i was told i was wrong ... there was also a worker eatting corn on the cob in the middle of the salon, disturbing. won't be coming back here . read more

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PLEASE READ. I recently went in for a pedicure and heard the manager, tony, yelling at the receptionists. I heard him constantly putting them down, cursing at them and calling them mean words. Besides that, I overheard one of the girls saying she had covid symptoms. With everything going on right now, that should not be taken lightly, I am really concerned for the safety of myself and others around me. The owner never had a mask on and the receptionist kept pulling hers down when taking care of customers!!! They did not clean the pedi chair before I sat in it, and didn't spray it down once i got up either. They are not following CDC guidelines, are always over max capacity, and are extremely rude. I DO NOT RECOMMEND. read more

This is a amazing nail salon. They did a very good job on my baby sister & I sister nails. We didn't have to wait long either. They taken us in immediately (: read more

Viva Nails & Spa - Visiting from Texas, so decided to take my little sis to the nail salon. Look how cute!! They did a very good job on her nails. - Nail Salons Near Me - Concord, North Carolina

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This is not my first time did attend few time as different service do my nails as I asked kindly want design my nails each words "Pray Drew and baby foot" as first woman didn't good asked somebody do no it make me very disappointed she asked somebody another person try did good well but I asked her can u printer each words letter she says can't I feel like they not believe of pray it make me feel break-heart. also didn't good smooth nails for final feel like some rust.. read more

The experience is great. This time Vi did my mani/pedi. I will be back and request her! Thank you Vi!

Love Viva and always have excellent service! My nails look so great.

Great massage chair! I only had a basic mani pedi but I'm thrilled with the results and the price.

I only gave one star because they have two Messy gossiping nail techs (Lynn & her friend that works next to her w/the lazy eye) that will gossip about you to other colleagues in their language. They rush and use cheap products and get mad when you return. Laura is the best nail tech there hands down--sweetest woman too and uses GREAT products, she takes her time, is extremely professional & very respectful. Go see her!!!! read more

Viva Nails & Spa - Nail Salons Near Me - Concord, North Carolina

I truly love Viva nails And they have been my "go to" salon since they opened. However recently they have become so busy it seems they simply cannot keep up with the supply and demand. Last visit I signed in for mani/pedi and was taken to the pedicure chair right away. Where I sat. For over an hour. When I finally was able to flag someone down and ask how much longer it would be I was only told about the many others who were there and to be seen before me. I got up and left and have never been back. Again. They do a wonderful job. Just either need more technicians. Or don't be afraid to tell someone there is an hour wait and let the customer decide how to proceed. read more

I love this nail salon, the staff is friendly and everyone does a really good job. I travel from the Charlotte to get my mani and pedi from here. They take walk-ins but I'd recommend making an appointment, they can get really busy! If you're feeling fun and want nail art or designs (which I normally get) make an appointment with Louanne, she does an awesome job and can recreate any design you find online. There's a wide variety of traditional and gel polishes, which sometimes makes deciding on a color pretty difficult. No matter who does your nails you'll leave happy! read more

Viva Nails & Spa - Nails done by Lou An - Nail Salons Near Me - Concord, North Carolina

He said to me, "What do you want me to do about it?" This is not the first time I've had a poor experience at Viva Nail Salon in their Afton Ridge location. Today however, was the last time! And not just for me, for my sister, my mom, my friends and so on! On Fri. I had scheduled an appt. for the upcoming Mon. I arrived 15 minutes early, as they asked, to have my previous SNS removed. I wasn't seated until 38 min after my arrival then another 5 min before they started soaking my nails. Then I overheard the receptionist tell the lady who I had an appt with (which NONE of this is her fault) that someone just made an appt. with her and was about to pull in. Five minutes later, Tony, the owner, walks up to me with another manicurist and tells me she will be taking me today. I told him that I made MY appt., through him, last Friday and I've been waiting for 45 min minutes but not to see this manicurist . Tony then says, "what do you want me to do about it?". It took me a moment, not wanting to cause a scene, I sat there and starred at him with disbelief this happened again (similar events happened in the same location in 2019 and 2020). The right thing to do, Tony, is to take the person who was there FIRST and tell the second person you overbooked the manicurist. The right thing to do, Tony, is to treat EVERY customer AND employee with RESPECT! The right thing to do Tony, is to admit you made a mistake! The right thing to do Tony, don't let your good customers who have spent $75 every month there and tipped well above 20% to get away! The right thing to do, Tony, is to have your employees speak in English so we don't feel you are speaking disrespectful towards us! You are a small business, but unhappy customers will tell 9-10 people at minimum about there bad experience. Today, I've already told 3! Sadly, I've had excellent service in your wife's salon but will no longer be going to either! https://beyondphilosophy.com/15-statistics-that-should-change-the-business-world-but-havent/#:~:text=A%20dissatisfied%20customer%20will%20tell,6%20people%20about%20their%20experience. https://www.andybeal.com/96-of-unhappy-customers-wont-complain-to-you-but-will-tell-15-friends-infographic/ https://blog.cloudhq.net/myth-angry-clients-tell-10-others/ read more

The pictures I uploaded say enough. Then the lady had the audacity to ask me "why would you want your nails like that anyway"...... read more

Viva Nails & Spa - What I asked for - Nail Salons Near Me - Concord, North Carolina

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My new favorite nail place! Just in the neighborhood and needed a fill so I stopped by! At first I thought based off the upscale decor the prices were going to be astronomical however, i was wrong! No wait times and the ambiance is just what you need for a relaxing fee minutes! I recieved a fill in and gel color for $30 (fill and regular polish $18) My best friend recieved a Delux pedicure for $30 and we could not have been better taken of! The check in was easy, the prices clearly printed in the menu, the colors easily visible and color coordinated, soo many nail technicians that I couldnt imagine you ever having to wait! Each section is clearly marked off and the feel of the nail salon is something I cant wait to tell others about and get back! They also have 20% off groups of 10 or more so COME ON IN!! read more

Viva Nails & Spa - Elegant atmosphere - Nail Salons Near Me - Concord, North Carolina

Don't waste your money! This salon used to do quality gel polish manicures but lately the quality has gone down hill. This visit my technician did a horrible job filing my nails evenly and left the sides of my nails unpainted. There is no attention to detail here, they just want you in and out with a mediocre nail job. Beyond the worst gel polish job ever, the technician tried to upcharge me. Good thing I've had a gel polish change here before so I knew what the correct price was. If you're looking for a quality nail job, this is not the place. read more

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The service is terrible. Very rude I will never come here again. First and last time. Ladies stay away from this place.

Love the service. The staff is very friendly. I'm not a fan how they try to give you someone other then who you request.

Okay so usually when I come I am satisfied although I've never been like wow these are amazing. The last time I came I wanted my acrylic off and instead of soaking them the nail tech used an acrylic fingernail to rip them off. My fingers were so sore and I when I asked for them to be soaked off my request wasn't granted. It hurt so bad that my index finger was sensitive to touch for two days. I can't go back to this salon after this--why not just soak them off instead of ruining nail beds. In the picture you can tell they were pulled off with the fake nail in the corner instead of soaked off like a normal salon. They gave me half off but was $5 off really something? read more

Viva Nails & Spa - Nail Salons Near Me - Concord, North Carolina

Nail tech Kim rushed my nails to get to another customer who did not have an appointment. I always make an appointment and I have to wait 30 mins to an hour. She never rushes the persons nails in order to do my nails when it's way pass my appointment time. I have been going to her for years and I always tip $30 to $40. Today was the last straw. I felt as though I was being pushed out of the way for another customer who was more important than me. That hurts!! All I want is a great nail tech who respects my time and gives great customer service. I thought we had a great relationship but apparently not. I'm just trash that you sweep away. I will never go back here again. I respect myself and I refuse to be treated like someone else is better than me. All customers should be treated the same, especially when they are loyal and give great tips. read more