-FANTASTIC- They were responsive and honest. Hard to find in…read morethe car industry. They kept me updated daily and didn't crush my wallet like Mercedes wanted to do.

Great Experience from beginning to the drive home! I live in Cleveland, and the car was in Chicago…read more I saw the car originally on eBay. Jasin was responsive, professional, and detailed. I flew in with my daughter and met Jasin to see the car. It was detailed perfectly. The condition of the car was pristine. It was virtually perfect for a 5-year-old car with 27k miles. While I was at their showroom, I also took the liberty of looking at several other cars they had for sale. I can tell you if I-Cars Chicago has anything for sale. It is nice, clean, and in good condition. The sales process was quick and easy. I was in and out of their offices in under 30 minutes. I wish all of my car-buying experiences were as good as this one. I will be doing business with Jasin in the future. Thanks, Jasin!! (Marvin Baker- Medina, Ohio)

Have been a patron for over 20 years. Always good service…read moreand reasonable rates. I trust them.

I was looking to buy a company truck. My partner met with Jeremy on a Thursday. My partner checked…read moreit out and scheduled for us to come the following day Friday. We put a $500 deposit. Jeremy was not in at the time that our mechanic went on Friday so we rescheduled for Saturday. Jermey does not work on Saturdays so my mechanic met with the owner AL. Unfortunately, I came down with a bad illness that weekend and was out sick for over a week. Jeremy spoke to my wife a few times over that time span and he mentioned they had other potential buyers and could return the deposit. So we agreed. Now they won't return our deposit. Jeremy and Al never called us and we followed with them today and we were told that we won't be getting our deposit. Sorry I got sick I guess...

Great technicians. Explain everything and always respectful. They have an app and always know how…read moremy car is doing, what might need fixing, when I need an oil change etc.

They LIE. Usual games in buying, I have seen worse at other…read moredealers. So only 4 of 5 for buying gauntlet. But when I had a known defect, and it cost me $2,000 to fix on the road at a dealer (and 2 nights hotel over a weekend after being towed from middle of nowhere), they just lied. They promised to get back to me. I understand being busy, so I waited for salesman to return call. Then I escalated to manager on duty when I stopped in store (and returned their inventory control fobs). No response after 4 phone calls. Then I escalated to Sales manager. Promise to resolve and work with service manager. Multiple calls later no response since before Memorial day. We are now well past 4th of July and looking hard at Labor Day. Even if they would not honor the problem, I asked if they would reach out to Subaru of America on my behalf to see they support. So 2.5 out of 5 for commitment to customer. The part that really frustrated me is they screwed up filling my license plate transfer for 3 months that they charged for. That set me up for an Deerfield cop with ALPR to give me a ticket that took me hours and hours of time at: - the Secretary of State, - talking to my insurance company, - talking to McGrath (at various levels and waiting for someone else to be in 'tomorrow'), - talking to my lawyer, - calling Springfield office of Secretary of State, and - a whole day to drive up to Waukegan for the ticket costing me more gas, tolls and a day of work. So 1 out of 5 for following their contracted, legal, fiduciary duty to file paperwork with State of Illinois (by simple computer website). I hate seeing a License plate holder from any of the McGrath dealerships on cars around Chicagoland. TLDR: They lie and don't follow up to their commitments.

I've never purchased a car over the Internet before and not actually driving it or even seeing it…read more This is my first experience and 10 out of 10 would do it again with this guy. My wife and I were looking for a fun summer car and jeeps came to mind. We were looking for something that was 5 to 6 years old taking care of not molested and I could not believe the price of a 6-year-old used Jeep. We opened up our search window and found what we wanted for about the same price. A Mercedes e series convertible. We used cars.com carvana Carfax and the car that we found was located on cars.com to North shore auto connect. It is a small boutique dealership located in Skokie Illinois. I did my due diligence I read reviews and truth be told he is a dealer in higher range luxury automobiles. The car that I found was a white e400 that was optioned out. I emailed the dealer as there was only one picture posted on the website at the time he had just received the vehicle and he quickly emailed me half a dozen photos of the car. He said he identified some things he wanted to repair prior to selling it which was he removed and refinished the front bumper and repaired the wheels that they had some curb rash. I was impressed that he did his due diligence and to say he was honest would be an understatement. Once I received zoran's phone number we talked frequently and he provided all of the paperwork that I requested answered every question I had. Actually spoke to the prior servicing dealers of the car that confirmed zoran's previous knowledge of the car. Once we agreed on a sales price which we both felt was fair I did a wire transfer of the money after signing some paperwork. He contacted a trusted shipper and the car arrived a few days later. The car was in a better shape than I expected because he had it detailed as well. The paint was amazing and the car was fantastic. He sent me the title and the car is now all mine. He is a no-nonsense guy truthful and honest and if you are in the market and have the means I highly suggest contacting him and picking it one up.

Zoran was great to work with. Clear communicator, efficient buying process, and took good care of…read moreme as a customer throughout the entire interaction. Would recommend checking out his inventory, and when I find myself back in the market for another vehicle I'll be doing the same.

We have had a great experience with this place…read more Our 2006 Volvo was leaking oil. A friend has suggested to let Peterson Auto take a look. The first time we went to the shop, we were very impressed with the place. The waiting area is very inviting, everyone is very courteous, and they are very knowledgeable about cars, especially about European cars! We scheduled our appointment and they have fixed the oil leaking with a very reasonable price.

DO NOT be fooled by past 5 Star reviews in years past. Tyler runs Petersen Automative now; It's NOT…read moreremotely the same. Tyler will meet you and then disappear leaving you with Ian every time. Then you *will* regret handing over your credit card to an individual with ZERO customer service and social skills. That's the MO of Petersen Automative. I now drive 8 miles more for a Volvo mechanic who happens to love Volvo & SAAB and I've never looked back after suffering through those two greedy fools. And Yeah Tyler. My Volvo S60 got Her oil change. Just Not by you. Good riddens... Rob

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Trust worthy mechanic!! I'm always hesitant about who works on my car but George is beyond…read moreknowledgeable about cars. General Auto never fails with the great and exceptional service. This is my new go to spot for any repairs. George truly is jack of all trades! He's amazing with German cars as well! General Auto always goes above and beyond for their customers and this is the reason why I continue to come back!

This was my second visit to this business. I've written about it once in the past -- and gave it…read more5-stars and a rave review at that time. Today, I had another flat tire and also needed an oil change. I called and William, the owner, said they could take my car in right away. Once I got there, William took excellent care of my car. I was fortunate that the tire could be repaired with a plug so I didn't. need to buy any new tires. He took care of the oil change, changed the filter, re-balanced the tire he repaired, checked all the tires to make sure the pressure was correct and put the spare tire back in it's storage spot under the car. As with my last visit, all of this work was done with the utmost courtesy, professionalism and care and for a super reasonable price. William is a total gem and I will continue to bring my car here when it needs work. Give this place a try. You will not be disappointed. (Thanks, William!!)

This review is for a used Tesla I bought from them on Saturday Aug 29, 2026…read more Overall great service and great experience. What made me say this? My salesman, Albert Krolik, was very relaxed. No hard sales ever. I had lots of questions about the car before I bought, and he always said not to worry. We will find the answer and address all issues. And he did! When it came to addressing my issues, the service manager - whose name I forget apologies! - who was Albert's boss was very cordial. Again no hard sales. He listened to my requests and didn't hesitate to agree to them. Shook hands and said he would address them all. We would get it all in writing not to worry. (Previous car purchase at another dealership I felt I was fighting with them. And turned out I got a bad tire that wouldn't hold air and the car wasn't even washed. I guess the bar was pretty low honestly at this point.) Something else I didn't have to fight with them over was my trade-in. I was getting a great $ from Carvana for my used car. I had also asked gemini what I would need to get on trade-in to make it the same so I had that number in my back pocket. When they sized up my trade-in they gave me exactly that number that I needed. (Again previous dealership I had to fight them for the right $.) So again no fighting they were great. Final hurdle was financing. I got a great APR % that I was sure they wouldn't be able to match from penfed. Albert said, you know let's run it and see what we can do. And you know what, they BEAT that APR %! What place gives you a BETTER rate than you were getting elsewhere! I was prepared to go with penfed even if they just matched but that was taken out of my hands. Thanks to France the finance person there. They cleaned up my car so well, inside and out. Won't hesitate to return should I need another car in the future.

Made an appointment for an oil change as well as to fix a leaky tire and take off the plastic my…read morecar came with on the hood from when I purchased it. Got there and was told that the only thing they had was a routine maintenance and oil change. I wondered aloud what kind of supposedly professional service place would forget to annotate the services the customer requested. The guys said he fixed it and I was on my way. When I came back to pick it up I paid for the punctured tires only which didn't surprise me because I get free maintenance and oils change with my car purchase. Cool. This morning I turned my car on and it said, "Maintance is required." WTF?!!' Searched my service receipts. These incompetent beings didn't do an oil change! Half of my Saturday wasted get my car in the shop without the actual maintenance being done! I will drive farther from now on to go to a better Toyota than this joke of a service department!

Have been going there for over twenty years. Very honest, friendly and professional. They do…read moreexcellent work! While it's recommended to call ahead to schedule an appointment, sometimes they get you right in. The best and most important part is that they will do a great job on your car whether it is something as simple as an oil change or more complex. They will do it right and they stand behind their work.

The best in the business. Honest. Dependable. Fairly priced (if you're going to the dealer for…read moreservice your being robbed). Trustworthy. I cannot recommend them enough. They do it the right way, always in all ways.