Great Experience from beginning to the drive home! I live in Cleveland, and the car was in Chicago…read more I saw the car originally on eBay. Jasin was responsive, professional, and detailed. I flew in with my daughter and met Jasin to see the car. It was detailed perfectly. The condition of the car was pristine. It was virtually perfect for a 5-year-old car with 27k miles. While I was at their showroom, I also took the liberty of looking at several other cars they had for sale. I can tell you if I-Cars Chicago has anything for sale. It is nice, clean, and in good condition. The sales process was quick and easy. I was in and out of their offices in under 30 minutes. I wish all of my car-buying experiences were as good as this one. I will be doing business with Jasin in the future. Thanks, Jasin!! (Marvin Baker- Medina, Ohio)

-FANTASTIC- They were responsive and honest. Hard to find in…read morethe car industry. They kept me updated daily and didn't crush my wallet like Mercedes wanted to do.

Have been a patron for over 20 years. Always good service…read moreand reasonable rates. I trust them.

Gave them $500 for a deposit to go look at a vehicle (should've been the first red flag), vehicle…read morewas not as described in the listing (ladder rack had been replaced with a broken one), had a dead battery that they blamed on it being "cold for a couple of days", which won't work since we happen to live somewhere it gets cold, had two busted side view mirrors that apparently aren't a safety hazard (even though they charge $700 for a vehicle safety inspection), they refuse to respond to my texts or refund my deposit after choosing to not purchase the vehicle.

Overall great sales experience for a 2024 Outback. There were no pricing tricks, and the sale went…read moresmoothly. Service is pricey, as it is at all dealerships, but they treat their customers well. If it's going to be a long wait, they'll shuttle you to another destination.

had a 10:00 service appointment for an oil change, just an oil change. I waited for 1:15 for them…read moreto change my oil. Never again!!!

Brought my Saab convertible to them to repair, and they were unable to fix it - and then they stole…read morethe back seat bench from the car. See Skokie Police Report # 25-04778

Had a Saab 9000 CSE swap to Aero and runs great. These guys take pride in what they do. That last…read morestatement was from 2021. Today August 30th 2023. I hD my turbo checked and some other hosed replaced. The workmanship of the entire establishment was super. They won't let you down.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Trust worthy mechanic!! I'm always hesitant about who works on my car but George is beyond…read moreknowledgeable about cars. General Auto never fails with the great and exceptional service. This is my new go to spot for any repairs. George truly is jack of all trades! He's amazing with German cars as well! General Auto always goes above and beyond for their customers and this is the reason why I continue to come back!

This was my second visit to this business. I've written about it once in the past -- and gave it…read more5-stars and a rave review at that time. Today, I had another flat tire and also needed an oil change. I called and William, the owner, said they could take my car in right away. Once I got there, William took excellent care of my car. I was fortunate that the tire could be repaired with a plug so I didn't. need to buy any new tires. He took care of the oil change, changed the filter, re-balanced the tire he repaired, checked all the tires to make sure the pressure was correct and put the spare tire back in it's storage spot under the car. As with my last visit, all of this work was done with the utmost courtesy, professionalism and care and for a super reasonable price. William is a total gem and I will continue to bring my car here when it needs work. Give this place a try. You will not be disappointed. (Thanks, William!!)

We purchased our car from a different dealership but started getting our maintenance service here…read morebecause of the proximity to where I live. I really appreciate how responsive and helpful all the staff at Toyota of Lincolnwood. They really go above and beyond to ensure things are taken care of the right way promptly. And they call back with frequent updates about your vehicle so you know what to expect. Especially big shout out to Christine the service advisor. She has been so helpful and friendly really going out of her way to make sure we get the claim processed for my tire. Thank you!!

nothing... I will not recommend you guys to anyone I know. I brought a battery in that was under…read morewarranty... Corrosion was so bad. The only diagnosis could be that it was leaking... Then I was told it was only covered for 50%... When it came time to pay for the battery, they tried to overcharge me... But I caught it. Then I asked about the new warranty because it was the same battery. The manager told me there is no warranty because it was covered by the first battery. I said wait a second that means you're not standing behind your product. The manager tried to tell me that it was covered under the first battery's warranty, and because I did not pay full price, it will not be covered under a new warranty. I expressed my displeasure... And I told them that's not right. I will buy aftermarket parts from now on that are warranty, and I will never go to this location again. I urge you not to go either... My favorite part of the story is that it seemed I was bothering them during our lunch... That only have you lost a customer for life I will tell everyone I know never to go to you guys.

The best in the business. Honest. Dependable. Fairly priced (if you're going to the dealer for…read moreservice your being robbed). Trustworthy. I cannot recommend them enough. They do it the right way, always in all ways.

Dave first helped us with my stepmom's car, the brakes failed on her when visiting us from out of…read morestate. I had already taken it to the shop closer to us and found them to be very expensive and treated us like a number. I called Dave and liked speaking with the owner of the shop who squeezed us in. He took great care of us and was honest. Next my van needed brakes and I didn't hesitate to go right back to Dave. Dave stands behind his work and is very accommodating. Dave is very honest and trustworthy and will give you an honest assessment on what is needed and nothing extra.