Overall, great experience working with the VMS crew. Spoke to Kevin on the phone who was able to get me a quote quickly which was priced competitively. Took my car in and discussed what needed to be done. He also provided cost saving alternatives and told me what was nonessential. I appreciate his honesty and will definitely work with VMS in the future for all body related work. read more

Excellent customer service from all. Koko and Maria took care of everything from start to finish. You can tell they truly appreciate the customer. My car was ready exactly when they estimated it would be. No after market parts, only original Ford parts to repair my Explorer. I love the contact they make during the repair process. I would either receive a call or a text update. I'm so happy to have my baby home again and in perfect condition. Thank you again to Koko, Maria, and Kevin. Also a big thank you from Gladstone Gladiator Alliance for the donation. You guys are the best!! read more

Great overall experience. Found them via online and yelp and once I saw they had the self estimate app and slick website design I was sold. Kevin assisted with the whole process and was able to get me a great price for a broken front frame issue on my 2016 Honda Civic. Compared to other estimates and insurance process I saved a nice amount of money, time, and a claim strike! 5 Days overall from day I got in contact with VMS to fix everything. Car looks brand new again (complimentary cleaning was nice touch). Awesome customer service all around. Highly recommend. Thanks again Kevin and VMS team. read more

Staff at VMS are friendly and professional. They worked seamlessly with my insurance company, despite not having one of the better ones out there, which makes a huge difference in terms of claims. VMS quality is superb. Unfortunately my vehicle had too much damage and was considered totaled by the insurance, I have taken my vehicle to VMS previously and came back for a reason. I am into cars myself, grew up as a teenager around them so I can tell in a few seconds the craftsmanship and quality behind the work these gentlemen do. It is top tier. They don't leave me room to complain and I'm very picky and particular. Choose VMS and you will continue going back for their service when in need... I guarantee. read more

Helpful. Responsive. Professional. Friendly. Affordable. What else can I say? We had a minor fender bender so I contacted my insurance company and went to their recommended repair shop. The estimate was just under my deductible so I figured that I would shop around. VMS actually came in higher than the original quote, but they were going to do more work than the other guys. When I told them that it was going to be out of pocket and I only need the fender done, they adjusted the price much lower. Lower than any other quote I got. The repair was first rate, timely and affordable. I didn't feel like I was treated less because I didn't pay more. They even did a little extra work free of charge. I am very satisfied with the job they did and the even happier with the service they provided. I would definitely go back and I highly recommend VMS. read more

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This was actually the 4th time our family has gone to this company, so you know they must be doing something right. No repairs have been huge-mostly fender benders, getting side swiped, etc. Everyone, from Jack, to Kevin, to Coco, to Vicki, has been non judgmental and professional. This time, Kevin really worked with me to get a much better price on the work. I so appreciated his time and effort! And Vicki shared some info that helped him find an even lower price! VMS came recommended from a friend, which is the best way to get a recommendation. The next best way is like this-to post my personal experience. I am confident that you, too, will find they do an outstanding job in a timely manner and for an equitable price. read more

I went in to repair my rear bumper, as well as get a scratch repaired. Kevin was so nice and attentive. He knew exactly what to do, and definitely looked out for my best interest. Both him and Vicky, were more than helpful, in making sure I was satisfied. Once I picked up my car, it looked amazing! It's like the scratch/bumper damage didn't even occur. I'm so grateful to have found this place, and will most definitely be referring them to anyone in need. Thank you again Kevin! I know I was in a rush this morning, but I am more than happy with my car also, thank you for washing it read more

I was rear ended pretty badly and I decided I needed to finally have it inspected at a local collision center. I found this place by chance via Yelp & just based off the first review I read, I knew I wanted to try it out. I called ahead of time & Kevin greeted me as I walked in. He was absolutely wonderful in customer service and helped me get things started & situated with my insurance claim & walked me through the process. He even helped set a reservation for a rental. My vehicle was completed before the expected time frame they provided & Koko kept me up to date with SMS and by calling me. My bumper looks brand new! I'm extremely satisfied with how my experience was & how my vehicle now looks like. You won't regret coming here! read more

We had a problem with our car door. Turned up to the shop on no noticed and was greeted by Koko right away. He and the team at VMS made a very stressful situation extremely easy. They were great with the inspection and told us exactly what needed to be done and what it would cost. They also assisted with helping with the rental car that we would need. It was the smoothest process we had ever been involved in and highly recommend them. If we ever need body work done again, VMS and Koko will be the first place we go to. read more

I have never had a more thorough and professional experience with a body shop than I did with VMS. My car was ready and washed on the day I was promised- in fact, it was ready a day early. They were also prompt with their text message updates which gave a break down on how the repairs were going and how close my car was to being completed. Although it was quite a drive for me, I wouldn't go anywhere else for any future car related issues. Highly recommend VMS Auto Body Collision! read more

VMS Auto Collision Center - After - Body Shops Near Me - Covina, California

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VMS Auto Body has always been very professional and accommodating. I can attest for this because I worked with them as a manager of Enterprise Rent A Car and now as a client of the body shop! Great work Kevin read more

Professional polite and caring, had my rental car ready and was similar to my vehicle that was being worked on. All work done looks great. I was kept up to date on the entire process. They helped make a crappy situation better for me. Definitely recommend and will use again for future needs. Thank you. read more

I highly recommend. Personally, one of the best experiences I've had for a car repair. They did an awesome job, and the customer service was impeccable. read more

The BEST auto body shop I've ever experienced. Very professional. Take care of you from the beginning to the end. They deserve a 5 ++++ star in my opinion. Ask for Kevin. read more

Thank you Kevin and Jack for taking great care of my car! I got the car back within a timely manner and they went above and beyond in fixing all the damage and returning it like it just came out the dealership lot. Jack always kept me informed on the progress of the car. He was a professional and went over all the additional issues he found after inspecting the car and dealing with the insurance company. I have always brought my car and my sisters car here because of Kevin. He is a pleasure to deal with and he always treated me like a friend. I trust my car in his shop. Special thanks to Sally for providing great customer service. read more

A big thanks to the entire team @ VMS. I felt very comfortable and well taken care of with the courteous and professional services that I received with my car. Hopefully, I won't be needing repair services in the future, but if for any reason I do, I know where I'll be going. Thanks again! read more

I got my car fixed here about a month ago. They really helped me out and went above and beyond with their service and friendliness. Their pricing was also good compared to other places I got an estimate from. My car also came back faster than expected. My car looks brand new again. I would definitely recommend to anyone who needs to get their car fixed. read more

The people here are top-notch and the job left my Rav4 looking better than it did before. I got rear-ended and it was my first official accident. Kev was so helpful and walked me through the steps and all of my options. I was in need of a rental ASAP as I had a weekend trip planned. They took care of that immediately along with my insurance provider (State Farm) and it was no sweat. Maria, Koko, and Kev were so kind and genuine and made the process so seamless - I was updated at every step via text and call, so I knew exactly what was going on. My car was ready within a week, and my rear bumper was gleaming. These people are pros and know how to do good business. I hope I don't get into another accident anytime soon, but I know where I'll be taking my car if that happens! read more

I bounced off a semi and my truck look destroyed. I knew it would be ok because I used VMS auto on other occasions. The truck not only looks brand new, but they kept me updated at every phase of the repair. They used factory new parts as well instead of the ones my insurance company wanted to get from the wrecking yard. My hats off to the artist at VMS. I highly recommend them to anyone that demand perfection. Thanks so much! read more

VMS Auto Collision Center - Before - Body Shops Near Me - Covina, California

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Had some front end damage to my Range Rover the guys at VMS made it look brand new with the utmost professionalism and time promised. Would take all my cars there in a heartbeat! Thanks Koko and Kevin! read more

VMS Auto Collision Center - 2015 Range Rover! New Again - Body Shops Near Me - Covina, California

I brought my car in and I was taken care of all the way through the process. Kevin helped me from start to finish. They went above and beyond when repairing my right bumper and light. It took about a week to get my car back and I couldn't be more satisfied with the results. It looks better than how I originally bought the vehicle. I would recommend the VMS team to any of my friends and family members. They went out their way to take care of me. When it comes to customer service & pricing they are absolutely the BEST!!! read more

VMS Auto Collision Center - Body Shops Near Me - Covina, California

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I came to get my mirror replaced and the service was pretty superb. Customer service was fast and Kevin was very helpful and responsive on the yelp app. Everyone in the office was very friendly and well. As for the service itself, mine was a simple mirror installation, but they were able to get me in and out in about an hour, and everything functions great! read more

What a wonderful experience. I needed the hood of my car repainted and some other minor things fixed. My car turned out fantastic. They finished when they said they were going to and were a pleasure to work with. I would highly recommend them to anyone. read more

VMS did a great job repairing my car! I was nervous about getting my car repaired, as I have never needed an auto body repair before. I choose VMS because they made me feel comfortable and assured me I would be pleased with their service. They helped me file the claim, helped me talk with my insurance company, and sent text messages with updates. They made the process easy! My car looks great! They even repaired any random dings and scratches. Thanks VMS! read more

VMS body shop did an amazing job with my car! After my accident, the front drivers side was in very bad shape. They replaced everything from the lights, the hood, the number, etc. very very happy with the results. My car looks brand new! And the customer service was awesome. They really take good care of you and help you out with the entire process from beginning to end. Kevork, Vicky, Koko and the rest of the team are the best! VMS is the only place I'll ever take my car! read more

VMS Auto Collision Center - Body Shops Near Me - Covina, California

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My car was fixed here well, cleanly and perfectly, especially after the mechanics were able to find out the problems caused by previous mechanics that did a poor job. Jack and everyone here were kind and helpful when fixing my car. My car looks like new, coming back to pick up my car. read more

I can not say enough good things about this body shop. I've unfortunately had to go to them more than a normal person probably should. They're great don't get me wrong, its my bad luck that has made it unfortunate. So I've had to take a few cars there actually for scratches mostly because of where I work. We share a parking lot with many tenants and the spaces are very close together and over time you just accumulate dings and scratches. But I have also been there for an accident repair. I just want to say... WOW! Right off the bat I want to say they are very professional and courteous. There has never been a time I parked in front and someone did not come out to great me. I have to also mention how organized Kevin and the staff are. Usually I do call ahead and they have all my paperwork ready to go and a few times even a rental car right there ready to go so I usually don't have to spend much time checking in and out. Such a hassle free experience and environment. You can tell this family owned business knows what they're doing and they always call to leave updates on the progress of your repairs. I am so glad I was shopping for rims and tires all those years ago and Kevin walked out and asked if I needed a quote for the damage on my truck. They will always be my go to for body repair. I HIGHLY recommend them.. read more

I had such a great experience with VMS Auto Body Collision Center. My car was damaged from both the front and the back and it now looks absolutely brand new!! They did a very good job and kept me in the loop every step of the way! Kevin made sure I got my car back on the promised date and handled all the insurance work so that I did not have to. Overall, excellent service! read more

Vicky here is amazing! She explained everything so patiently. Had some issue after the first visits and they fixed it real quick.

I was very happy with the service I received at VMS. My car's rear bumper was replaced and the end result was excellent. The folks that work there are very professional and thorough. I also like that they keep you updated about the work via text messages. Very smart and helps assure customers that the work is coming along. After my experience, I'd use VMS again and would recommend to others. read more

VMS Auto Body Shop -Great place, top notch and very efficient and friendly people.We,found them in the Internet, we called them a very friendly Secretary answered the phone, instructed us how to file an estimated cost electronic, we did. in a few minutes we got an estimated cost of the repair.Once we took the car there, we felt at ease with the way they explained the repair and cost.A very straight forward to make the repair. Mr koko, were very clear, they going to try to keep the cost down, since we were paying out of pocket, they did, repaired our volvo with brand new pieces and our car looks like new.THanks. Jules and Virginia Shulman read more

I brought my rear-ended SUV to VMS collision center for a fix. They offered amazing service and was very responsive throughout the process. They also assisted on connecting with the insurance company and car rental. It was a very effective process and certainly an excellent experience! read more

I recently was involved in a small fender bender and the person who hit me didn't want to go through insurance, and I tried to look for a place where I could get my car fixed. I went to different places but I finally got on Yelp and looked for a place with good reviews and found VMS. Even though my car didn't have too much damaged, getting it fixed was starting to become such a hassle. I then decided to go through my insurance and my claim adjuster was never in the office, so I spoke with Kevin and let him know what was happening and he ended up taking care of everything. They got everything from my appointment to my rental ready within 24 hours , when my insurance was taking almost two weeks to get everything ready. They took very good care of me at VMS. I was so glad I decided to go to VMS. From my first conversation with Maria to getting an estimate with Kevin, and getting my car fixed with Koko everything went smoothly. I would definitely recommend everyone to go to VMS, they take care of everything for you and they are so easy to work with. Another great thing about VMS is that they offered text alert! Which is so convenient and you always know what is going on with your car! Thank you VMS for everything! read more

VMS Auto Collision Center - This is before getting my car fixed. - Body Shops Near Me - Covina, California

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VMS Autobody is a shop that you will return to. I have now worked with this shop 3 times in the past couple years. I was rear ended twice and had a bad door ding on the third occasion. The quality of work and customer service led me to return the second time I was rear ended and the third time. The staff is very friendly and attentive to all of your concerns /questions. What I really appreciated is the service writers preference on utilizing OEM parts along with planning the logistics for my rental car. In addition, the intake process is very efficient. The status updates on the work being done to your car via text are also a plus. All instances of working with VMS led to prompt, accurate, and earlier turn around times than expected. read more

VMS is the best body shop I've experienced. I hit my car frequently and have visited my fair share of shops. VMS was referred by a friend and I was originally skeptical to make the 40 minute drive. It was well worth it! Kevin helped me through the dreadful process. He is professional and organized. My favorite thing was the text updates about my car! Highly recommend this shop. read more

I am so glad I used VMS after I was referred to them by a friend. I had a very old claim, but VMS was able to contact the insurance company and handle the claim very smoothly. My insurance payed for aftermarket parts on my Prius but VMS showed me how they used all original parts from the dealer instead, in addition they helped me with my car rental since I didn't have that coverage on my policy. These guys are really great! Would recommended them to anyone :) Thanks Kevin. read more

Going to VMS was the hands down the best decision I made all year. I wanted to take my care to get all the dents and scratches cleaned up and make my car look brand new again. I was referred here by friends whose opinions I value dearly and I'm glad to say they were absolutely right. Right away Kev made us feel at home. The entire meeting progressed seamlessly while we discussed what would be needed for the repairs. This was important to me because it always seems like people who work in the automotive industry are always trying to sell you something you don't want/need. Fast-forward one week and my car was ready to be picked up. Kev thoroughly explained everything they were able to fix and not fix. If something was not 100% fixed or not to his standard of quality, he was gracious enough to not charge it (which anyone else would probably have charged). Hopefully I won't need any automotive repair needs in the near future but if i do I will most definitely head straight too VMS without a doubt in my mind. read more

My car was severely broken from the rear bumper, they helped me from the beginning to end. They were there helping while i requested my claim to my insurance and guided me the process. read more

Great customer service. Vicky called and updated me on the status of my car and I also received periodic text message updates. Clean facility, professional environment. read more

This auto body shop isn't a normal auto body shop. VMs prioritizes their clients needs first. This isn't the first time I've used them. I was honored to be helped by Vickie, Kevin and coco who were very helpful with my 2018 Jeep Wrangler. I had damage on my front bumper, and they were just so professional and fast. Kept me updated 100% of the time. They've also done exceptional work on my fj cruiser. Some things never change! Keep up the great service you provide for our community! I'm sure I'll need you again in the future. Thank you read more