I was referred to this place by my sister which I am thankful for. We had a hit and run on our new car and sadly had to look for a place to get it fixed, I callled VMS auto body and they had quick availability to take my car in. The car was ready in a timely manner sooner than I expected, I kept getting text message follow ups which I really liked. They handled everything with the insurance where I didn't have to worry about. The staff was wonderful from the first day Kevin introduced himself and explained the process, when the car was ready Alex explained the repairs and showed us the awesome job they had done. I am very happy with my car, I got it back looking new again and the wash and wax made it look even better and it was greatly appreciated! Just like I was referred to VMS auto body I will definitely be referring my friends and family. I highly recommend this place for your auto repairs, they will exceed your expectations and you won't be disappointed!! read more

I had my first accident in my car and I was a bit nervous and unsure on how to handle it. Thankfully a friend of mine recommended this place ; they were extremely polite, informative, communicated very well on updates about my car ..overall a great welcoming environment. I was able to breathe easy knowing my car was left in great hands. read more

Just got my car today & I'm so happy with the outcome =) Here's why they deserved to get 5 Stars: Excellent customer service - I received text messages updating me from the time I drop off my, work on my car and after they finish. I also received phone calls to update me. Great price - Kevin gave me a very good deal. He promised me my car will be ready in 2 days. My first quote from a different body shop charging me double and they'll keep my car for 5 days. I told Kevin this is too good to be true but I'll keep his word that he'll make my car brand new! And indeed he kept his word! Thank you Kevin & to all the staff of VMS...more blessings to you guys! read more

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My car was involved in a hit and run, and i was advised by many people to go to VMS Auto Body Collision Center. To be honest the service there is incredible. I Was told my car would be completed in 3 days, but they got it done in 2 days. Was super happy about the time frame and the best thing about this place was they show you everything they had done in a very timely manner. My bumper looks like it just came out of the dealership brand spanking new. I love this place. I hope that everyone who reads this will take my recommendation. Thank you VMS, Gabriel Maalouf Jr. read more

I took my vehicle there to get a paint job fixed done by a different company. The original color is really difficult to match as that shade is more of a solid color blended with sparkles of silver, hence its name, 'silverstone mettalic'.They assured me they'll be able to match the original color and they absolutely delivered on their promise. The price was cheaper than I thought it would be but as you can see from the picture, the difference is quite noticeable especially if you capture the image using flash. Overall, the job performed only supports their stellar reputation. read more

VMS Auto Collision Center - Before and after paint fix. - Body Shops Near Me - Covina, California

Excellent customer service and pricing. They took care of my Porsche Panamera and it looks awesome!!

Loved Kokos service! He was very kind and professional and even added on free touch-ups along with my repair service. They were very good with their communication, they kept me up to date on my car's process through text message. Vicky was also very helpful and gave great customer service. My car looks brand new now! Price was reasonable for the big job my car required. I highly recommend this body shop! read more

I took my car in for collision damage. The estimate was fair and the work was done quickly. Car looks like new. read more

This place was amazing! I came here as my 2nd choice and honestly I wasn't even going to go but it was nearby from the 1st place. Everybody was helpful! I must highlight Kevin though. I have never been in a accident and dealing with insurance was stressful. Kevin called the insurance company for me and even got my deductible paid to me in advance which was so helpful. Just for that and the other reviews, I chose them. I picked up my car on time and it looked good as new. It was beautiful. Thank you VMS and Kevin! read more

I unfortunately was involved in an accident a couple of weeks ago. I sent an inquiry on a Saturday night to 5 local auto body shop business through yelp messaging and I received a response from Kevin (owner) early Monday morning. Kevin was very helpful was able to give me an estimate on costs and advised I should see his estimator Koko for a better estimate. From arriving I was very well taken care of and they also helped me with my insurance claim. They also offer a web app where you can track the progress of your car. Overall my experience was excellent. And as much as I don't want to see them, if I ever do, I know where to go. Thanks guys for all your help! Sergeant. read more

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I took my Chevy in for a regulator replacement and they were able to get the parts I needed and finished the job on the same day I dropped by. The service technician Jack is very friendly and understanding what I need to get done right the way. Their labor fee is reasonable and they get the job done nicely. Kevin the manager was able to match my final total with the quote he gave, which completed the whole transaction smoothly and satisfactory. I highly recommend this body shop to my family and friends. read more

Greetings yelp community, unfortunately I once again had to request the assistance of VMS auto. My experience this time around was again, nothing short of fantastic. This time I hit a really deep pot hole on the Freeway at 0530 after the last big rain we had. It damaged my right side wheels and suspension. Without question, I requested that it go to VMS for repair. She required new suspension components, and new wheels all around. The car drives straight with no pull what so ever. Needless to say, I absolutely feel that going back to VMS was the right choice. Thank you Koko, Kevin, and the rest of the VMS team for all of your help, and the great job you did on my car. Best Regards, Chris Sinclair read more

They were very friendly, thoroughly explained what had to be done, broke out cost in detail and worked very well with my insurance. The car looked completely back to normal! read more

We had our Suburban repaired at VMS on a Farmers Insurance claim, and they did an OUTSTANDING job!!! Koko and his staff treated us with utmost respect, kept us up to date on the progress of the job, and assisted us in arranging the car rental--it was a pleasure! VMS negotiated on our behalf almost triple the original estimated damages(!!!), and included several additional items without charge. We picked up a renewed, cleaned vehicle' We recommend VMS without reservations for auto body repair. read more

VMS Auto Collision Center - Body Shops Near Me - Covina, California

My 2022 SUV was in a hit/run accident, with 34k damage. I was visiting CA from out-of-state, and saw all the great reviews of VMS on Google and Yelp (among others), and they definitely lived up to their reputation. Vicky, Kevin and Giovanni were great to work with and very helpful, and were very responsive to both my insurance company and me. It was unfortunate to meet them under the circumstances, but I was lucky to find them and would definitely work with them and VMS again in the same situation. read more

Who could resist checking out an auto body shop with a phenomenal rating and even better reviews. I had paint damage on the hood of my car to the point where the paint started eroding - it looked bad. The hood was in good condition, but it was definitely time for a new paint job. Coming to this shop, I wasn't too impressed with how the front of the shop looked. It didn't really come off as an auto body shop, but more of an office. When I walked in - let me tell you - this place was clean, modern, and very professional. Auto body work was done in the back and the front was reserved as a cozy reception area. Koko helped check out my car to give me an estimate of how much the repair would cost. I had originally checked out other auto body shops in the past so I knew the general ballpark of what I should be paying. These guys were in that ballpark. After chatting with the manager, Kevin, I decided to work with them because of their professional and calm demeanor and because they offered lifetime warranty and competitive pricing to match or beat the competition. I took my car in the next few days and after a couple days in the shop... well just look for yourself at the before and after. After the paint oxidizes a bit, the color should blend in with the rest of the car. Great job guys! read more

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I was in an accident on Valentine's Day, hit by a unlicensed driver with no insurance that ran a red light. Although I was very upset, I already knew where I was taking my prize 2006 Mustang, VMS. I am a repeat customer because the service is amazing. Kevin, Koco, Sako are honest, helpful and their work is guaranteed. If you are looking for a collision center that you can trust VMS is the place. read more

VMS Auto Collision Center - 2006 Legend Lime Ford Mustang - Body Shops Near Me - Covina, California

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Wife was sideswiped by hit & run driver. Right front fender was damaged. Called around for quotes and VMS wasn't the cheapest but wasn't the most expensive either. Basically around the average of several businesses. Decided to give them a shot due to their high yelp review ratings. They were very nice, communication through the whole process was very good with updates through the entire process either by text or phone calls. Car was ready by the date they quoted. They also did some extra work on the tire rim that wasn't in the original contract and didn't charge us for that. Was very happy with the customer service and finished work. Would definitely use them again! read more

I had a great experience with VMS. Kevin explained everything thoroughly and Vicky kept me updated throughout the process. I didn't have to deal with the insurance, VMS will do everything include helping to book my car rental! Easy and smooth transaction. Thanks VMS!! read more

First thing's first, Koko is an angel . He was kind, generous, had great communication and efficient. It can be especially disheartening and stressful to get in a car accident. It's even worse for the accident to be your fault and in the midst of this pandemic. However, all staff wore masks, maintained distance and provided hand sanitizer. My car is a 2006 Honda Civic. With that being said, my main concern was that the cost of the repair would be more or a bigger portion than what the car is worth. Koko worked with me to provide options because the cost of repair was to be out of pocket. The staff didn't dismiss my concern, didn't pressure me and was willing to go with whatever option would work for me. They even included wash, interior cleaning, wax and other free services/details. I was unsure if it would be worth it but quite honestly I'm so glad I went with VMS. The repair was phenomenal. They had great customer service and returned my car within three days; so so quick. What I also loved was I had status updates through the whole process. Check out the pictures, my old car looks like new ! Thank you VMS. I will be recommending anyone here! Come here; they really do treat you like family! read more

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Sako and Kevin at VMS have been our Go To whenever needed. They treat us like family, and have earned our business. The high-quality Customer Service (both internal and external) they deliver, is top notch. You're in the best hands when you're in need of a trusted Auto Body Shop. #DidWeMeetHereByAccident? read more

My insurance company referred me to VMS and after reading the reviews I felt pretty comfortable coming to them for their service. The repair took about 3 weeks and the car came out beautifully. They offer to provide updates to you via text or e-mail and ask you for the frequency. I was helped by Koko and I opted in for getting updated twice a week - it was my first accident and wanted to be in constant loop. Koko called every time there was an update with my vehicle good or bad he called to deliver the news and kept me in loop with everything he was doing and planning to do. The car impact on my car was to the front passenger headlight and when I got the car it looked brand spanking new. Their quality of work really speaks for itself. Additionally, all of the work they do comes with a lifetime warranty so if anything happens through normal use just bring it back and they will take care of it. read more

VMS Auto Collision Center - Damage done (before) - Body Shops Near Me - Covina, California

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Professional, polite, and friendly with customers, thank you Vicky! My car was keyed from the previous owner and I scratched the paint on the right-hand corner while backing in my garage. Giovani provided the estimate and added other areas free of charge. They provided me with a schedule that my car will be ready to pick up. They also provided me with an update on a daily basis. I cannot believe how my car looked when I picked it up. Shiny and all, detailed even! The cost and the quality of service are the highest quality of workmanship that I have ever seen in my 40+ years of owning cars. This is the only place to have all my vehicles will be serviced from now on! Thanks again Vicky and Giovani! read more

Kevin was great from the beginning. I had taken my daughter's car to a few places to get quotes and I didn't feel I was taken seriously as a woman. I appreciated that Kevin took my concerns into consideration, as I was trying to keep costs down to get the car bumper and hood done since we were not using insurance. Kevin kept me informed the whole time and gave me options when the work was going to deviate from the original estimate and let me decide which route to choose. The car was ready earlier than expected and they did a great job. My daughter's car looks great and I definitely recommend getting your car fixed here. read more

VMS body shop has done nothing but amazing work on my car. Unfortunately, I've been here twice in the past 4 months but I trusted Kevin and his team to fix up my car both times and did AMAZING both times. They are very transparent with the repairs and pricing and helped me knock off some money from my repairs. I hope I won't have to be back anytime soon but definitely recommend to anyone who needs body repairs. read more

I don't remember the last time I was this excited to be driving my car; it may seem unreal and never did I think I would be one of those guys that falls in love with his car but, I'm in love. I took my car in with some damages and was confused regarding how to go about the claim process. Kevin at VMS walked me through every step, even getting me the rental car to my house to help assist with my busy schedule. While my car was at the body shop I received constant updates about the work being done on my car and notices advising as to expected completion dates. It's not my first time using VMS for body work but I'd be lying if I didn't say I seem to be more and more impressed every time. Thank you to Kevin and the entire VMS team, my highest recommendations to anyone in need of body work to their vehicles. read more

VMS Auto Collision Center - The last notification from VMS; these updates were always useful!! I never needed to call and ask for info. - Body Shops Near Me - Covina, California

Personnel so helpful!!! Vicky its such a nice lady and helps every way she can. Satisfy Customer

VMS is extremely amazing! My car was rear-ended in a commercial plaza while I was shopping. I came back and saw the damage with on note or anything. Such a bummer!! I took my car in to VMS and not only were their prices very reasonable, my car was returned to me writhing days looking much better than it did before. I was also impressed with how professional their operation is. Their staff was also very courteous and friendly. Kevin is the man there! I'd recommend anyone to go see him for any auto body work! read more

Very professional staff and great work. Needed some paint repair on my car and very happy with the results.

Family-owed business with an emphasis on customer service. Car now looks like new. The cost was under that of the quote I was given elsewhere. The work was finished more quickly than promised. Thank you, Yelp reviewers, for sending me to VMS and thank you, VMS, for the great work and service. read more

I had such a great experience at VMS. I usually get nervous when it comes to car repairs, but from the moment I walked into their office I felt comfortable. Kevin was super nice and helpful. Vicky and the other lady were very nice and helpful when I called with questions. I got a text almost everyday with an update on my car. My car was done the day as promised! They did such a great job!!! My car looks amazing. Thank you VMS! Definitely will refer friends here!! read more

VMS is hands down the best auto shop in town. They are super duper professional and communicate all issues really well. The staff kept us informed during every stage of the repair and made our special requests possible. Will highly recommend this place to friends and family. read more

I had a bumper issue and this place fixed it into pristine brand new shape. It almost seemed as if it was a new car entirely! The team was very thorough with the job as they included repair time and was very thorough in the step by step updates. If you're looking for a place to get your car fixed, do not hesitate to reach out to this establishment. :) read more

VMS helped me out when I got into a bad accident. My truck ended up being totaled and dealing with my insurance has been and continues to be a total nightmare. Kevin at VMS was more than helpful. He kept me updated every step of the way when it came to my inspection. He really went above and beyond to make sure I was up to date with information and taken care of. I know that if I ever have any issues with any future vehicles needing body work or inspections, that I will be back to VMS. Thanks so much Kevin and the VMS team. I appreciate all your help during this stressful time. read more

Having an accident is a bad experience no matter the damage size.There are two things that can smoothen the process: a good insurance company and a good body shop. I'm grateful I had both! Even though it wasn't a very hard hit, a lot of parts got damaged and had to be replaced. I picked up my car and it looked like brand new. I was extremely happy with the end result. All the electric components and sensors were also working perfectly. The car was ready exactly on the targeted day they gave me in the beginning. During the process Koko called me several times and updated me on the stage the repairs were at. Kevin was very helpful in answering all the questions and concerns I had and putting my mind at ease. Amazing customer service, very organized and of course thumbs up to the technicians! Thank you VMS for being on my side on this unfortunate event! Definitely my preferred auto body shop in the future. read more

VMS Auto Collision Center - After - Body Shops Near Me - Covina, California

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The guys at vms did such a great jon on my rear ended Camry. Frequent text messages advising of progress. Nice They handled everything with the insurance including setting me up with renting a car. Koko and kevin even fixed a couple of sizable dents that were not part of the "claim" and they did fix that for no charge? Who gives service like that these days? Vms does! Highly recommend for all your car body repair work. read more

I can't say enough good things about VMS!!! We all hate the hassles of accidents but when it came to repairing my Mercedes Benz, these guys took care of me! I was under a tight budget and timeline to repair my car. KoKo and Kris were very informative and detailed about the repairs that would be needed. KoKo was extremely helpful when having to deal with insurance companies. He handled all the pain of being on hold for over an hour to get some details straightened out. VMS did such a great job on my car. I am grateful for the service and discounts received. I received text messages with updates daily, they even finished my repairs one day ahead of schedule. Thank you, VMS! read more

Took my 16' Camry after I was in a accident 3 weeks ago. Basically my whole passenger side was damaged. So I decided to go with VMS and I'm glad I did! Very professional and most importantly the car looked Great! Also did a really nice outside detail. read more

Great customer service. Timely updates. Great Work. Recommended. You won't regret it. read more

Best recommendation to VMS Auto Body Shop. First, good customer service. Second, best price to me as I need to pay by my pocket. Third, excellent painting service. I have one door scratched by key, even though they recommend me to do two door painting for the best color match purposes, I just need one door painting due to my poor pocket, when I pick up my car, they are awesome, no any difference, looks new car. Also, very appropriate them clean my car, the four wheels look like new one, awesome! thanks VMS again read more