Mixed reviews…read more What's the point of the appointment? Normally this shop was good. Friendly of course, however too friendly. Let me explain... What's the point of the appointment?? June 26, 2026 I called earlier this morning to see if I can come in at 5pm for a repair, nail in the tire. After work of course. The guy whom I spoke to, again friendly said he could help for sure but it would be better to make an appointment. I said I don't see the point of making an appointment since their team doesn't get to the people who have appointments on time. Had another experience for an 8am appointment and they didn't get to me for 40 minutes after Intaking people and talking for so long. He said that must have been a one off and they try to get everyone out in under an hour. I said I'll make the appointment but I don't want to wait 1.5 hrs for a repair. It's not fair to me to have to just wait. He makes an appointment at 4pm. 4pm rolls around, I'm there at 4:05pm. Traffic in Fremont is bad at that time. They didn't intake (see me) at my appoint until 4:45......... Then they look at my tires goes and talks to their team who says it'll be ready at 5:45pm. AGAIN!!!!! WHAT IS THE POINT OF THE APPOINTMENT IF YOUR NOT GOING TO HONOR THE APPOINTMENT!!!! Anyways....what their team needs to do is stop allowing customers to stand there looking at each tire on the website deciding which one they want. One guy alone helped a man and his son for 40 minutes!!!!!! What's the point of the appointment?

I had a 50 min lunch break at work today. The low tire pressure signal showed up on my dashboard so…read moreI decided to come to the UC location America's Tire. There was no attendant at the air check station. I waited a few minutes. Then I called (no one picked up) and finally I went inside. I caught the attention of one of the employees and informed him that I was waiting to get air for my tires. He said he would get an attendant and I confirmed that I should go back to my car. I wait in my car and no one shows up. I decide to now go to the Fremont location on Beacon. Normally, there is an attendant to check the air in your tires. I drive there. An employee acknowledges I am there. Another employee says someone will be out. I waited at least 13-15 minutes before I realized--I need to go back to work! All in all--I spent 25 minutes driving around to two different locations. I sat in my car waiting and did not get any air in my tires. I drove back to work with the signal still on my dashboard. Very disappointing experiencing at both locations but especially Union City.

This place is solid, no BS, and straight forward. They give you the price up front and allow you to…read moredecide on the job. They don't inflate the price either. Service is excellent, highly recommend.

Left rear tire leaking air. Pedro immediately recognised it and took about 15 min to patch and fix…read more Clean professional and courteous. Good value for money as well.

My brother recommended I go here to go my tire repaired and they took care of me. They used a patch…read morewhich in my opinion is a way more reliable fix than a plug.

HORRIBLE SERVICE!!! Do not waste your time here!…read moreThey will say one thing and then not honor the warranty on the tires! all of a sudden the dealer does not have the tires for the replacement.

Real honest guys here, i would trust them with my truck any day, if you need new tires or anything…read moretire related these are your people one of the best warranties out there for sure.

the profile picture being the popcorn maker is more telling of what they are good at…read more I've had a lot of time to think about what's happened and let me just guide you through it. In June 2025, I needed to get my brake pads replaced. Instead of taking it to my trusted mechanic, I thought "Les Schwab specializes in this sort of thing so they must be the pros." I was wrong. Les Schwab is a sales machine that happens to work on cars, and not even that well. Instead of quoting for pad replacement and brake bleeding, they insisted that their policy only allows pad changes to be accompanied by rotor and caliper replacement. I've done brake work on cars and motorcycles but I felt it was difficult to argue with someone who does it professionally. After meticulously bedding in the pads, they started to squeak. In September of that same year I was able to carve out some time and have the squeak addressed. The looked at it and sanded it down for an hour. I asked them what caused it and the technician basically told me he didnt know. After a week it started squeaking again. I couldnt bring it back to get the squeak addressed (again) until August 2026 because I was working a contract job and didnt have the flexibility to take unpaid leave. They had the car for 3 hours. They found a leaky piston and replaced it since it was under warranty. Then upon handing the car back, I drove off and immediately noticed that the brake pedal required twice the distance to press to stop. I even had to adjust my seat to get full travel. I brought it back and asked them to bleed it. They said they already did, but would do it again. They had me wait an hour before it went back into the bay to be serviced (I felt they were waiting for me to just say "Forget it" and leave). They brought the car out after being in there for less than 15 minutes. I pressed the brake and told him it felt the same. He said "I mean we can bleed it a third time but it'll be the same. It stops good." At that point I had enough of the slow service, technicians giving me half answers. I suspected that when they replaced the single leaky caliper, they only bled that side. Two days later I took my car to Anson in Fremont. Told them the situation. They put it on a lift, bled all 4 wheels twice. The mechanic had me do a test drive while he was in the passenger seat. It felt right. Thanks Anson, and no thanks to Les Schwab. Never taking my car there again, even if it is warranty work. btw, they asked me to fill out a survey. I gave them my honest take (not just all bottom scores, but definitely below average). And then the last question was "would you like to be contacted about this review" and I said yes and selected "by email". they called me and I told them I had selected "email". He said, "well we're already on the phone. Want to just talk about it?" Talk about gas lighting. No thanks.

I had to come back because my old front tires had inner bulges and had to get new tires. I called…read moreMichael on what happened and said to bring the car in and he'll check it again. I appreciate him accommodating me again. I've been coming here for years and will always come back here for all my alignment needs on my cars. Highly recommend Fremont alignment! Great service and best value! Thanks Michael and crew!

Well informed on the the alignment, flexible with the schedule, and quick to answer any questions…read more Competitive on pricing as well.

I had to come in for a realignment and Shagan got me in immediately with no wait even with 2 people…read moreahead of me. I was in and out in no time, price was also lowest compared to other shops that gave me an estimate. Come here for great, fast and friendly maintenance. I cannot recommend this place enough, I've been to a lot of shops but here is where I've had the best quality experience when compared to other places I've been to. Thank you to everyone here at Ace Tire and Wheel in Fremont.

I came here to replace my front tires after they blew out. When Ace Tire and Wheel replaced them,…read morethey didn't mention anything about the alignment. However, I could visibly see that the tires were slanted. Later, I went to another shop and was told the front alignment was off, making the car unsafe to drive. I'm frustrated that Ace Tire didn't point this out or address it. It felt like they were only focused on replacing the tires and making money rather than making sure the vehicle was safe. I left thinking everything was fine when it clearly wasn't. Because of this, I don't feel confident in their service and won't be returning or recommending this shop to anyone.

I was in town from Reno got a flat, my tire was to damage to fix but that's wasent an issues. They…read morehad a used one for under $70 and when you traveling it's helpful. Service was fast was in an out within 30 mins. Super nice and helpful gets you back on the road.

Was back here yesterday afternoon as I had them replaced my vehicle after I had a flat tire. The…read moresame person installed the tire. Such a nice person who cared. Yes, it only cost me $75 for the one tire. Yes, it looks new. As I said a few months ago they do take cash. If you give them a credit card, he might charge you another five dollars or so. Didn't ask again. It took only half an hour and they dispose the flat tire. I highly recommend this place. If you need either used or new tires and you have a budget, I suggest this place. Thanks again for everything.

I have been coming to this shop for a few years…read more 5/5- Amazing friendly customer service. 5/5- Price and value. 5/5- decent selection on product. Highly recommend. Service is awesome. They stick by their work. Stress free. They are convenient located next to a smog check.

If you own a Tesla and have a flat tire, I suggest you go on your Tesla App to request roadside…read moreassistance. Tesla will go to your location and fix the flat or replace the same brand of tire if needed. I was not aware of this service until my son reminded me. I had a complete flat tire in my garage and called Geico. The tow truck driver came and took me to Universal Tire because I heard this place was fast and competitive. The shop took off my tire and tested the leak and said I need to replace the tire because there are two punctures and they are too close to each other. The shop said I need to replace two tires instead of one and the cost was going to be around $1,000 for the exact same brand on my 2025 model Y. I did not feel comfortable about this situation so I left. The lesson I learned is to contact Tesla if I ever have a flat tire in the future. Tesla technician came within an hour and fixed the tire for a total of $103 because the puncture was only in one spot and the tire could be plugged. Tesla did provide an initial quote to replace a new tire for $395 in case it really needed. I was ok with that and Tesla did not say I needed to replace both tires. The technician did this work in his mobile van and he explained to me about his test and what he did to fix the tire. I was both surprised and happy. Tesla technician (Manny) was really helpful and HONEST. This may be an isolated case with Universal tires & wheel but I just want to share my experience and hope this helps others.