Mixed reviews…read more What's the point of the appointment? Normally this shop was good. Friendly of course, however too friendly. Let me explain... What's the point of the appointment?? June 26, 2026 I called earlier this morning to see if I can come in at 5pm for a repair, nail in the tire. After work of course. The guy whom I spoke to, again friendly said he could help for sure but it would be better to make an appointment. I said I don't see the point of making an appointment since their team doesn't get to the people who have appointments on time. Had another experience for an 8am appointment and they didn't get to me for 40 minutes after Intaking people and talking for so long. He said that must have been a one off and they try to get everyone out in under an hour. I said I'll make the appointment but I don't want to wait 1.5 hrs for a repair. It's not fair to me to have to just wait. He makes an appointment at 4pm. 4pm rolls around, I'm there at 4:05pm. Traffic in Fremont is bad at that time. They didn't intake (see me) at my appoint until 4:45......... Then they look at my tires goes and talks to their team who says it'll be ready at 5:45pm. AGAIN!!!!! WHAT IS THE POINT OF THE APPOINTMENT IF YOUR NOT GOING TO HONOR THE APPOINTMENT!!!! Anyways....what their team needs to do is stop allowing customers to stand there looking at each tire on the website deciding which one they want. One guy alone helped a man and his son for 40 minutes!!!!!! What's the point of the appointment?

I had a 50 min lunch break at work today. The low tire pressure signal showed up on my dashboard so…read moreI decided to come to the UC location America's Tire. There was no attendant at the air check station. I waited a few minutes. Then I called (no one picked up) and finally I went inside. I caught the attention of one of the employees and informed him that I was waiting to get air for my tires. He said he would get an attendant and I confirmed that I should go back to my car. I wait in my car and no one shows up. I decide to now go to the Fremont location on Beacon. Normally, there is an attendant to check the air in your tires. I drive there. An employee acknowledges I am there. Another employee says someone will be out. I waited at least 13-15 minutes before I realized--I need to go back to work! All in all--I spent 25 minutes driving around to two different locations. I sat in my car waiting and did not get any air in my tires. I drove back to work with the signal still on my dashboard. Very disappointing experiencing at both locations but especially Union City.

Left rear tire leaking air. Pedro immediately recognised it and took about 15 min to patch and fix…read more Clean professional and courteous. Good value for money as well.

Although I stopped by without an appointment, they were able to assist me right away…read more The staff was courteous and professional, and the pricing was very reasonable. I really appreciated the prompt service and overall positive experience.

Quick finding me a tire for an acceptable price. A great value…read moreGreat customer service. I will refer others,& be a happy returning customer in the future....Godzilla? No TIREZILLA

The best price on tires. Very knowledgeable and I'll only buy tires from them. Tire installation…read morewas on point.

I've been a Les Schwab (LS) customer for over a decade and my experience has been good overall…read more I've had the following services perform at their store: replacement of flat tire (on Christmas Eve), regular tire rotations and balancing, occasional tire alignment, TPMS (tire pressure sensors) replacement, purchase and install of new tire set, and brake pad replacement. No one is perfect but from my other experiences at other local tire shops/services, LS has earned my trust and loyalty. I recommend you check them out. + 1. transparent about product and pricing information via web and in-store kiosk. 2. offer online appointment scheduling. 3. backup and standby their work; even provide customers' tire reviews in public e.g. - store's kiosk 4. respect customers' time and budget. 5. the value and quality service work is worth the extra cost upfront IMO when you consider lifetime of tire maintenance and time-saved. 6. LS provides a wide-range of car wheel services (i.e. - steering repairs, wheel suspension upgrades, etc (not just new tire installation). - 1. LS is not a discount tire shop so prices may not be lowest. 2. the selection of tires can be limited (not immediately available) if specialty brands are desired. 3. LS shop is usually very busy, so appointment schedule is best (@ Fremont location).

WORST EXPERIENCE THIS MORNING WITH THE MANAGER! GERRIT…read more The mechanic who was fixing my car and putting my tires on made a mistake which made my car vibrate on the freeway on the way home from Fremont or this location and I live 40 mins away from the mechanics and I was driving fine at speeds lower than 50mph and I was driving through Sunol by the time I got to Pleasanton freeway exit I started to get to 60 and my entire front part of my vehicle started vibrating and I called Les swab and they told me to come back but it was already late closing time and I would not make it and I didn't feel safe driving on the road, I almost lost control of my vehicle I had to drive slow to get home. And I ended up going to Costco and they fixed it and told me that les swab did a terrible job and my tires were at 2 ounces the front ones and Costco said that was really bad and I need to get a refund and they wrote me a letter with their notes on the issues and how Costco fixed it. I trusted the handsome mechanic at Les swab. But today this morning I went and drove to Les swab in Fremont 40 mins from my home to ask my money back politely and I spoke to the manager GERRIT. He basically invalidated what happened to me and told me it's impossible to get into an accident. He is white blue eye grayish man who was completely rude and not understanding the mistake they made and could have gotten me injured and I could have damaged my car more. He refused my request for a refund. And was rude and a made condescending comments. Like I don't know what kind of driver you are a new one or a bad driver to almost get into accident from their mistake. He refused to apologize for taking accountability for the mistake at minimum. Or apologize. He was arrogant and rude and basically just gave me 20 dollars out of the 260 he owe me just make me happy. I just accepted the 20 dollars cause I don't like to fight. But to be honest I would've been happy if he would have apologized for the mistake but he just didn't take accountability for anything And as I left he made rude sarcastic comments like I hope you drive better. Also he said Moving forward I shouldn't come back and get service with them (Les swab) And to go find someone else for my mechanical needs. The manager said this all because I ask for a refund cause they made a mistake on my car and he basically gave me 20 dollars to leave and never come back and I ask politely and he never apologized he just told me what happened was impossible and invalidate my experience and was rude! I don't wish anyone ill. But if you treat anyone like that cause you don't want take accountability that's really on the manager. The mechanic who helped me and made that mistake was really nice. But the manager is a rude disrespectful human being. Thanks for the 20 dollars cause that's not what I deserve and you know I deserve an apology and none of your rude comments about my driving. I was a polite person asking for my refund. Anyways never go here if you want a rude customer experience and terrible work

I had to come back because my old front tires had inner bulges and had to get new tires. I called…read moreMichael on what happened and said to bring the car in and he'll check it again. I appreciate him accommodating me again. I've been coming here for years and will always come back here for all my alignment needs on my cars. Highly recommend Fremont alignment! Great service and best value! Thanks Michael and crew!

Excellent response time even on a Sunday afternoon! I sent a request for information, the response…read morewas quick and we continued questions and answers for several times. We agreed to connect the next workday and he kept his promise and contacted me with appointment times to choose. I picked and kept that appointment and he was ready for me when I arrived. I was done in 15 minutes! My car runs perfectly! I will never go anywhere else to keep my car aligned. Very professional and efficient, and cost effective.

I can't say enough good things about this place. Shagan helped me out late at night when every…read moreother shop was already closed. My car was being towed, and he stayed past closing just to make sure I was taken care of. That alone told me everything I needed to know about how he runs his business. Since that night, I've continued to bring my car back here because the service is always on point. Shagan is honest, highly skilled, and actually cares about doing the job right instead of just rushing you out the door. His shop is very clean and organized, which says a lot about his standards. There's also a coffee shop right next door, so it's convenient if you're waiting, and the location is perfect for anyone in the Fremont or Union City area. What really sets him apart is that he stands behind his work. If something isn't right or needs adjusting and it was his mistake, he fixes it at no extra cost. That kind of integrity is rare these days. Great prices, great work, great service. I highly recommend Ace Tires & Wheel. 10/10.

I came here to replace my front tires after they blew out. When Ace Tire and Wheel replaced them,…read morethey didn't mention anything about the alignment. However, I could visibly see that the tires were slanted. Later, I went to another shop and was told the front alignment was off, making the car unsafe to drive. I'm frustrated that Ace Tire didn't point this out or address it. It felt like they were only focused on replacing the tires and making money rather than making sure the vehicle was safe. I left thinking everything was fine when it clearly wasn't. Because of this, I don't feel confident in their service and won't be returning or recommending this shop to anyone.

I was in town from Reno got a flat, my tire was to damage to fix but that's wasent an issues. They…read morehad a used one for under $70 and when you traveling it's helpful. Service was fast was in an out within 30 mins. Super nice and helpful gets you back on the road.

Was back here yesterday afternoon as I had them replaced my vehicle after I had a flat tire. The…read moresame person installed the tire. Such a nice person who cared. Yes, it only cost me $75 for the one tire. Yes, it looks new. As I said a few months ago they do take cash. If you give them a credit card, he might charge you another five dollars or so. Didn't ask again. It took only half an hour and they dispose the flat tire. I highly recommend this place. If you need either used or new tires and you have a budget, I suggest this place. Thanks again for everything.

I have been coming to this shop for a few years…read more 5/5- Amazing friendly customer service. 5/5- Price and value. 5/5- decent selection on product. Highly recommend. Service is awesome. They stick by their work. Stress free. They are convenient located next to a smog check.

Good price on tire, good and efficient service. I only have to wait for about 15 minutes for them…read moreto replace one tire.