Teresa is an extraordinary medical social worker in hospice care. She brings such deep compassion…read moreand dedication, offering invaluable support to both patients and their families during these delicate months. She ensures a true focus on both quality care and quality of life. Care Choices is fortunate to have her on their team!

Required help after hip surgery. Sales person told us hello with meal prep light housekeeping…read moreassist with activities. First Lady that came was nice and helpful next day the care worker said they don't cook too use a food delivery service for groceries and the don't do laundry. It's in the contract. The sales lady was called by my son he was told they don't have time for laundry. I had one load we had signed for 4 hrs service (200usd). Yet contract said they do. Paperwork had names completely misspelt very sloppy. I have not been asked by the sales people how I like the service they have a 2600 USD deposit. They are a scam this sales lady takes advantage of people in their situation. ,50 dollars an hour he washed dishes feed my cat moppe d floor with dirty mop. Kept checking on his car because he didn't like coming to long Beach. I'm sure they pay their workers min wage probably less and the remaining is for corporate

I've had the privilege of working closely with Odette, the Hospice liaison, for Silverado Hospice…read morefor over 5 years. We are so grateful for the partnership. I have complete confidence in how she supports and cares for our clients when hospice is needed.. She is dedicated, thoughtful, and genuinely committed to offering the very best service. Her team is compassionate, responsive, and consistently professional in the way they care for families during such an important time. We confidently recommend Silverado to our home care families and continue to receive wonderful feedback. We're thankful to work alongside a team we deeply trust in our community.

Caring for a loved one in hospice requires a team you can rely on, but our experience with…read moreSilverado Hospice fell far short of what we needed. While individual caregivers meant well, we frequently experienced a lack of support during critical moments. The overall medical oversight was frustratingly disengaged. The doctor's involvement felt casual and strictly part-time, providing minimal proactive guidance when complex situations arose. To make matters worse, simple administrative accuracy was lacking--we had to deal with errors on the death certificate, which caused unnecessary delays and added stress during an already overwhelming time. End-of-life care requires dependable communication, attention to detail, and active physician leadership. I hope Silverado takes serious steps to improve their responsiveness, accuracy, and doctor engagement for future families.

Acacia provided wonderful and timely care for my 101 year old mother in her last months of…read moreindependent living and when she entered skilled nursing. All of the staff, the doctors, clinical supervisor and the nurses were very helpful and attentive. We were always able to share our concerns and felt we were heard. Additional equipment and meds were obtained timely. Acacia was very much a blessing for our family and we are most grateful for all they did to make our mother's remaining time on earth as pain free and peaceful as possible.

Acacia took wonderful care of my mother, and our family is truly grateful. Their nurses showed real…read moreprofessionalism and understanding, always taking the time to listen and adjust to what she needed. The administrative team was just as strong--organized, patient, and easy to reach whenever we had questions. It's never easy navigating hospice care, but Acacia made the experience far less stressful and gave us confidence that she was in good hands.

Is it even possible to look upon this experience at the UCI Rehabilitation Center as a "Spa"…read moreexperience? Because that's how being here feels like. There so many people working here with their goal being to quicken my healing process in an systematic, pain-free way. I experience significant pain from having spinal surgery and was moved here after a couple of days at the Douglas Hospital. Dr. Nitin Bhatia did an amazing job stabilizing my back (no small feat) and now all the workers here at the ARU Division of UCI Medical Center are working round the clock to make the healing process move right along with the best care ordered by my doctors & nurses, I wish I could rate ARU an extra star because of the level of care I've been given. Thank you to the entire staff, yo are THE BEST healers!

All the nurses and doctors I had were very nice and wonderful to work with. Made a lot of friends…read moreat Bothell the hospital and the acute rehabilitation unit.

Dr. Manek's office staff are very helpful and professional…read more She is also very kind and thoughtful. This was my first visit and it was a great introduction to her style and care for her patients. My questions were all answered. I did not feel rushed through the session that took almost one hour. This doctor is very knowledgable and caring. I appreciated her thorough explanation of my test results and her holistic approach to health. She shared many examples of her own life and even gave me some recipes for healthy food. If you are interested in life style medicine and holistic health, you have come to the right place! Thank you Dr. Manek! I am looking forward to many years of being under your care.

After the passing of my longtime GP of over a decade, I was understandably anxious about finding a…read morenew doctor I could trust. I'm very grateful that my insurance referred me to Dr. Gaytri Manek. From my very first visit, Dr. Manek and her staff made a wonderful impression. Everyone was warm, welcoming, and genuinely attentive, which immediately put me at ease during what could have been a difficult transition. Dr. Manek took the time to listen carefully and approached my care thoughtfully. I especially appreciated her conservative approach to prescribing medication--it gave me a lot of confidence in her judgment and reassured me that she prioritizes patient well-being over unnecessary treatments. Instead, she strongly encourages healthy habits like proper nutrition and regular exercise, which aligns perfectly with the kind of care I value. I left my appointment feeling heard, respected, and confident that I am in good hands. I would absolutely recommend Dr. Manek to anyone looking for a compassionate and knowledgeable general practitioner or kidney specialist.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

Eva, Ed, and the Agape team have been absolute life savers. My mom was in a car accident and found…read moreherself temporarily without the use of her hands due to her injuries. In our scramble to find a solution for her care while she regained her independence, I very luckily came across Agape. Within hours of my leaving a message, Eva and Eddie made themselves available to come meet us in person, and put together a care plan in which we had the utmost confidence. Every care giver from their team has been compassionate, reliable, and professional, and communication absolutely seamless when we've had questions or requested adjustments. My mom and I both couldn't be any more grateful, and would recommend Agape Home Care in a heartbeat to anyone in need of extra support.

ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS…read moreAWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

My husband was released from ER and sent to a Skilled Nursing Facility for further care and…read morePhysical Therapy. He was placed at Trabuco Hills in Lake Forest, CA. In Orange County, CA. We were very pleased with his care. The Staff were very helpful and caring. The food was very good and they could prepare it for those needed different levels of assistance. The facility is very clean. They manage the medicines carefully for each patient. And the Physical Therapy was daily. Our Case Manager was Gil Gapay and he was excellent. He oversaw Peter's care and when getting prepared for discharge to a Board and Care Home, he arranged: special Transport using a wheelchair, arranging Home Nurse Care, Physical and ordering a new Wheelchair (coordinating with our insurance). I would recommend them. It is not an easy situation for any family to go through. Navigating all the details can be quite overwhelming. Having great help makes all the difference.

Compassionate Care Hospice lives up to its name. They…read moreprovided compassionate care to my dad his final two months. Every team member demonstrated this compassion; from the bathing aid (Ronnie), nurse and case worker (Anastasia), social worker (Sandie), Admissions Director (Gaza), to the Bereavement Coordinator (Nathan). Please forgive me for other team members that I didn't have the honor of meeting in person but I thank you as well. This team constantly updated me on my dad's condition and made sure I was well informed as to what to expect next. I don't know how the owner (Joey) accomplished such a feat of finding an entire team with compassion, but I am thankful that he did. We never had a need for supplies or equipment, and when a team member made a suggestion for different supplies or equipment it was immediately executed. Thank you Joey and your team for going above and beyond the "standard of care".

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.